The service is fast... if you're okay with getting whatever they hand you, even if the order is incorrect. This location is in a great area but offers terrible food quality. I do not recommend ordering anything from their cold items or deli menu (chicken salads, fruit cups, etc.) because I have ordered items multiple times that have had mold on them or wilted/brown lettuce leaves. When you bring this up or try to return these items it takes them a long time to fix the issue. You can tell that some of the food items are usually left premade and sitting because they want to improve their efficiency and delivery speed metrics that they struggle with (fun fact: you can see their charted performance when you pull into the drive thru and look into the window... judge for yourself if it is a winning number). There were "frowny faces" scribbled on the margins. Additionally, they do not offer allergy substitutions and when you press on this issue, they're reluctant to make a salad without cheese or a breakfast burrito or sandwich with egg whites vs yellow egg. I have received items with cheese/dairy in them even though I have a dairy allergy; I cannot eat these items and usually end up giving them away and wasting my money and time... even though I requested "no cheese" on their app or in the drive thru window. There are better Chick-fil-A's in the area that offer better quality food, cleaner location, and a faster + higher quality service. It might be worth the additional 5-15 minutes to go to those locations instead of coming here. Save yourself the frustration and disappointment from a "fast food" place like this. read more

Boi ts so peak the best food idk why it has a ahh review but trust this place is gas service is so good read more

Chick-fil-A - Me reading if the order is right - Fast Food Near Me - Broomfield, Colorado

I really enjoy chick fil a. Yes, prob better chicken and fries out there but it is so good. Of course, staff is always friendly and attentive. The app is friendly to use and order. Decided to go to this location cause the one on 120th and Washington was very busy. Will definitely be back. read more

I've been visiting my local Chick-fil-A regularly for about two years now, and overall it's consistently one of the better fast food experiences in the area. Over that time I've tried pretty much everything on the menu, from the classic chicken sandwich and waffle fries to the seasonal items like the Peppermint Chip Milkshake and the Spicy Deluxe. Here's my honest take. The standout is easily the service. Every single visit, the staff is upbeat and genuinely friendly, not in a forced way, but in a way that actually makes the experience feel different from other fast food chains. During a lunch rush last month, our order came out faster than I expected, and an employee even came to our table to refill our drinks without being asked. That kind of attention to detail is rare. The food itself is reliably good. The original chicken sandwich is simple but hard to beat, and the nuggets are consistently hot and fresh. The Polynesian sauce is a must. Breakfast is also underrated. The Chicken Egg and Cheese Biscuit is one of the better fast food breakfast items I've had. That said, there are a couple of areas where I think they could improve. The drive-thru, while impressively managed for the volume it handles, can back up onto the main road during peak hours, which creates traffic issues that feel like they go beyond just a management fix. The physical layout of the parking lot makes it tough. Additionally, the menu options for people avoiding gluten are pretty limited. A clearly labeled gluten-free section or a few more dedicated options would go a long way for customers with dietary restrictions. Overall, Chick-fil-A earns its reputation. The consistency, the service, and the food quality make it worth the occasional wait. If you haven't tried the Mac and Cheese as a side, that's the next thing on your list. Highly recommend for a quick, reliable meal. read more

I love this location! Customer service is excellent and of course, the drive-thru line moves super fast. Will be back!

With being a lover of Chick-fil-A this location is one of my favorites. They are always welcoming and always have the best attitudes when serving you. Even when it is slammed packed they get you through the line as quickly as possible. The inside is clean, welcoming and makes you enjoy eating your food there. The food is always hot and tastes amazing, and I am never missing food in my bag which happens with most places. Overall this Chick-fil-A is one of the best and I will be coming back. read more

Way to mess up my To Go order during my lunch break. It's hard enough to find a fast food spot that may not be packed during 11:30 especially the one i love, but to mess up my order is horrible! I ordered a spicy deluxe sand which meal, and this is the result. Very disappointed read more

Chick-fil-A - This is not a "spicy deluxe" sandwhich - Fast Food Near Me - Broomfield, Colorado

More often than not, there will be something missing from your order, so you need to check before you leave with your take-out. Today, it happened again. The issue is, you drive all the way home, only to find out there is one item missing. So, you have a dilemma. Do you risk the rest of your food getting cold to go back for that one sandwich that they forgot to give you? And then, they really aren't ever sincere when you go back and tell them they missed an item. Maybe they figure, it's up to the customer to check? I don't want anything for free (not that it's ever offered anyway), just please get the order correct before it is handed to me. read more

Gross...... get new management ..... all around horrible service and horrible people. All ways rude and missing items

This restaurant is FREEZING. It's January in Colorado at 9:30PM. Staff leaves the door open by the drive through permanently because it's cooler for them in the kitchen or ??? I thought Chick-Fil-A was all about the customer service. Certainly not about customer comfort. Like seriously it was about 34 degrees in the dining room. Nuggets were also cold after 1 minute at the table, convection cooling I assume. Do not go here to eat in if the weather is cold or if you do bring a coat and hat. read more

This chick fil a is probably the worst in Colorado, I come here all the time and there's consistently something that should be improved. Most of the time it's my orders being wrong however this time it was the fact that my wrap was super small compared to other chick fil a wraps I usually get and the fries were messed up and had a piece of cardboard on the bottom that was nasty. read more

My daughter went here twice and both times got nasty stringy chunks. The fries were also stale and the milkshake tasted awful. They just can't get an order right - missing items in the bag - they now have a sign that warns customers to check their orders before they drive off because they get so many orders wrong. This is by far the WORST location in the entire state. Broomfield is rated 2.1 stars while this one (at the time of writing this) is 1.8. Remember that Yelp only rates from 1 to 5, which means (R-1)*5/4 is the true 0-5 star rating, which gives them a whopping 1 star rating on a curve! read more

What can I say.... It's chick Fil a. They always get it right. Great good. Best customer service and always a clean restaurant.

All their food is consistently good (including the locations in Greeley, Loveland, Longmont, Cheyenne, Fort Collins, Thornton, & Colfax Avenue in Denver, and Glendale) For this instance, I ordered the fried chicken sandwich, macaroni & cheese, and side salad. It was all good as always. The service was quick as usual. The dining room was also clean and sleek as usual. read more

Chick-fil-A - Side Salad, Mac & Cheese, & Chick-fil-A Chicken Sandwich - Fast Food Near Me - Broomfield, Colorado

The food was awesome! I got a hash brown and a sprite. The service however was not ideal. I waited at the counter for a refill of my drink. The managers looked over at me but stayed in the drive through area with no immediate task at hand. I understood they may have been a little short staffed that morning, but there was a lull and still I was ignored. The only person who offered to help me was on his break and i refuse to take advantage of someone off the clock. I am absolutely surprised at the carelessness of the managers this morning and hope I have a better experience next time I come in, if I do at all. read more

Best place to get food the best service I have had in a very long time I was welcomed in with a smile and treated very well I will be coming very often read more

Chick-fil-A - Fast Food Near Me - Broomfield, Colorado

I came here right when they were transitioning from their breakfast menu to their lunch menu. When I ordered a lunch item they said it will be about ten minutes until my order will be ready. But to my surprise, my order was completed and ready for me before I even left the front register. It was fresh, hot, and tasty as I come to expect all Chick fil a food usually is. This is a new location and most employees are still being trained, so patience is a virtue. read more

I reached out to their customer service department first, however I received a "sorry this experience wasn't as good as they all are" response with a flyer about their fry portions as an excuse for our experience. So now they get a review. There are high expectations that come with Chick-fil-A and this location really struggles to meet them. Here are some of our recent experiences. 1. I used two rewards for Mac and cheese, ordered in restaurant. As I waited for our food, a manager came and told me that they were out of Mac and asked if I wanted anything else. My kids didn't so I asked them to some how compensate for the rewards I had used. I was told they would be reloaded onto my account. It never happened. 2. 35 minutes late on our catering order, which had been ordered earlier in the week, so it was not a surprise. 3. Went for dinner, was told, no lettuce, no soda, which eliminated half of our order. (Salads and wraps are what we had gone for). Then when we got home, what we ended up ordering was incorrect. 4. Ordered a breaded chicken sandwich, got grilled. 5. Then this last trip: ordered a breaded chicken sandwich again (this time from my phone to ensure it happened)...nope, grilled again. No dressing included for our salads. And a large fry that was half full. (Their email response to me told me that their fry's shrink. Which causes this problem. The flyer also stated that there were increasing their fry quantities to accommodate for this...in December...it's March so obviously that didn't work). I have young kids. I can't order, get home, realize I'm missing something from every piece of my order and drive back. And then it rubs salt in the wound that they aren't willing to make up for it any way. Just sorry! And here's our excuse for why it was that way! read more

This is one of the worst Chick-fil-A locations I have been to. One of the managers Allen (spelling?) has been so difficult and rude to deal with. Tried reaching out to Scott Wehn with no response at all. I don't think that my order was that hard - just the normal items and no customizations. They shorted me on food and refused to correct it. Go to the other Chick-fil-A down the street (much better service and will actually get your order right) or go to Raising Canes just east of there. read more

This is the closest one to our house and we went there frequently since they opened. Now we go to the one further away due to the fact they ALWAYS messed up our order: consistently for over a year. read more

Usually great, but the last 3 times I have come here they have been getting my drink order wrong. Y'all keep giving me diet drinks when I do not order diet drinks. :( read more

Nice, clean, and good chick fil a nuggets. It can get pretty busy around this place I do have to say. However, I enjoyed the abundant outdoor seating for us to enjoy the sunny days of Colorado with a nice chicken nugget. read more

THIS LOCATION IS TERRIBLE no matter how many times i give them a shot no matter what, they find some way to ruin things. First off the customer service is awful people are always standing around not doing anything while we wait in line for god only knows how long and when we finally get our food they just give a " get out of the way" kind of gesture . Secondly I ordered a chick fil a sandwich no pickles informing them that i am very allergic and could possibly die if they are on there, I get home and like always I check just incase and they had pickles not just 3 pickles but 8 pickles not mention it made my bun super soggy and still contained the pickle juice in it. This is not the first time i've been disappointed in this location but today was the worst. read more

Every single time I come here I'm disappointed. Today I came by with my mom and sister we ordered 2 sandwiches and a 4 piece chicken tender. The tenders were pink inside. Gross. And we got a large and a medium fry. Both which were half full. If I'm paying for a large I want a large filled to the top. Super slow service. Never the right sauces inside. People there are nice but come on now. I would give u a 0 but I can't so I give u a 1. read more

Chick-fil-A - Fries. - Fast Food Near Me - Broomfield, Colorado

I'm very used to Chick-fil-A's having their "stuff" together and being very organized well oiled machines. Doesn't seem to be the case at this location, could just be speed bumps being so new but they need to figure it out. Went at 8:30pm on a Friday night. Not too bad of a line at the drive thru. Went specifically looking for the peppermint shake as our nearest one has been out due to "supply chain issues". There were no signs anywhere indicating they were out of items, which seems odd as our nearest one has been posting a sign on the window and order board listing what they are out of, yet sure enough they were out of shake base (104th and Federal came in for the win as I called and they had lots of ice cream). I understand this isn't this specific restaurant's fault and the issue lies with the company itself because I've been having this issue constantly lately, but this location would do well to post what they're out of so people can prepare, a sign at the beginning of the line would be great so you don't get in and wait just to find out they're out of what you want. We ordered 2 orders of chicken tenders, one with fries one with kale crunch salad, both with bottled water, and nuggets with fries and multiple sauces. It took forever for them to service the 2 cars in front of us, which is unusual for this place, and when we got to the window we were told we'd have to pull to the side to wait for the chicken tenders. This would normally be a small annoyance but combined with everything else it just further contributed to the bad experience. For some reason we were given 1 (very small) cup of water and 1 bottle, even though we had asked and paid for 2 bottles with our meals. When we arrived home we discovered we had not been given any of the numerous sauces we asked for (the best part!), and my kale crunch salad was more than half empty, there was barely anything in the container. I did complain through the app and received a voicemail from someone at the location, I haven't been able to reach them quite yet, but it does seem they want to address the issues. Just overall I would not go to this chick fil a at this point in time. read more

No employees were wearing masks. Service was so slow and we went inside. I will not be going back.

I keep giving them a shot and it's been hard to come back. Today at around 730 we went in for nuggets. We ordered 3 8 counts and one 5 count. We go to wait for the food, a gal comes over and says the only nuggets we have are 1 8 count and the 5 count. I got a sandwich, not my fave but got a refund for the other 8 count. The reason we are out of nuggets is they are frozen? Can't you cook nuggets frozen? And what manager doesn't keep an eye on the amount of food there is to cook? Is this not what a fast food restaurant dies, cook frozen food? And if you have a sign on the door requiring masks, maybe staff should wear them. read more

This places service is garbage. Like actually trash. I came through the drive through while the store. Was open and they took my order. When I came through to pay and payed they informed me my meal wouldn't be ready until after they closed. This shit is ridiculous. Chick-fi-a should know better then to put some trash employees on a night shift. Smh. read more

You won't find better service anywhere. The entire staff was friendly and prompt. This was on Christmas Eve.

Even Jesus hates this Chick-Fil-A! Beware of the double drive-thru, unless you don't mind being trapped in line for over a half hour. This was easily the slowest fast food I have ever experienced. I could easily have had a sit-down dinner with drinks and a dessert in the time I was stuck in line with no way to back out. If you can't staff the place and are having an operational meltdown, just close down rather than wasting people's time. read more

The best restaurant hands down. Great service, great atmosphere, delicious chicken and waffle fries and milkshakes.

I am very impressed by this location! Great staff who works hard! Very professional and was given some food samples I recommend this location read more

Wow - second time here. Waited 30-40 minutes to get our order, drive through. Seems like things have not gotten any better since they opened. Will not come here again. read more

Went here a few days ago. I ordered 2 12 piece nugget. That fits In a single bag. So I took the bag without looking cause most CFA are capable pf doing their jobs correctly, buuttt that is NOT what I was given. It even stated it was for a grey sedan, I was in a BLACK SUV. Some of the kids here look 12 and act 12. So please be diligent and double check everything they do, cause the quality of employee has gone way down since the shortage. read more

I have been to this location several times and they usually get my simple orders correct. Yesterday, (1-11-23) I ordered a Deluxe sandwich meal but with mac and cheese instead of fries. I should have looked in the bag but I didn't, assuming they got the order correct. When I got home, about 6 miles away, I opened the bag to find fries instead of the Mac and cheese. The fries were cold by then, of course and I was not happy because it wasn't the mac and cheese. So I called them to let them know. The person taking my call wanted the order # so I gave it to him. He said "you weren't charged for the mac and cheese, you were charged for fries, so to correct this problem, we can give you a number so that within 30 days you can get another order of fries". He said this is their policy, food for food. So, if you order a salad and get a sandwich, their fix is to give you another sandwich (if that's what you paid for), which you didn't want in the first place. This is a really bad policy. I will not be returing to this location and it's their loss because I get Chick Fil A about 3x month. Other locations seem to get it right but, check your order before you leave to make sure it's right. read more

this is the worst chic fil a !!!!!!! i have lived all over the country and never received such horrible service in my life !!!!! the longest lines abd mist incompetent people you've ever seen! the manager is the worst at customer service read more