Coming here on a weekend during lunch and trying to find a parking spot somehow got me trapped in the drive thru line which I had no other choice than to slowly slog through their 3 step process. 1 initial order with an employee with a tablet. 2 confirm order with second employee that takes payment and 3. pick up food at window. you also have to play zipper merge with the oncoming traffic from the other lane. The food was good, but what an ordeal to have to go through to get it. read more

Good food. Chicken was amazing and I took the other half home with me. They told me to eat more chicken 12 times.

Food was great as usual, service was as well! The restaurant however was dirty! Glass Door to the playground was filthy! As were the doors leading into the restaurant . Floors had mud, and other food items and sauces in them. Trash cans were over flowing. Table Tops, and booths were not maintained. read more

The reason for only one star is because Chick-fil-A is right on the ledge of becoming an "also-ran" in the chicken category. Order two 8ct. chicken nugget meals with fries, med. and two chocolate shakes. Total bill, over $27.00! There is no long a good price/value relationship with this chain. Just down the street at Chilis you can enjoy a served, sit down meal for two, with great choices, for a price in this same exact range. Chick-fil-A, you had better wake up. McDonalds did not, and their declining sales prove it. FR read more

It is with a heavy heart that I write this review, but I cannot honestly recommend this location any longer. After finding pieces of black plastic at the bottom of my coffee cup I was disgusted. I thought maybe coffee grinds, but no it had a plastic black sheen to it. Management seemed pretty neutral about the ordeal. I thought they might actually show concern,( who else might have ingested these pieces of plastic?) Just wanted to warn others be wary! read more

Chick-fil-A - Coffee grinds mixed with black plastic pieces! Yum - Fast Food Near Me - Centennial, Colorado

The service here is horrible first the drive thru takes forever to get to the window very slow and dirty outside then I get to the window and they park me for 28 mins for a sandwich I asked for no pickles and they put pickles then I call and Cody says sorry that's all I get was a sorry and they hang up the phone read more

Chick-fil-A - Fast Food Near Me - Centennial, Colorado

This chick fil A is always busy but they are fast at moving cars. The people who work here are very friendly. I ordered a grilled chicken club without the bun, the worker asked if I wanted it wrapped in lettuce. I hadn't thought of that, so I said sure! It was easy to hold because they give you lots of lettuce. I also like that if I ask for my regular, half Diet Coke half cherry coke they never blink an eye! read more

Chick-fil-A - Lettuce wrapped grilled chicken club - Fast Food Near Me - Centennial, Colorado

The new chicken supplier sucks. The chicken is not as good as it was years ago. The new additive to the frys is horrible. Should half left well enough alone! read more

Will not be returning to this chick fil a. I was there today January 30th at 8:35 AM. Ordered chicken minis and hash browns. Chicken nuggets were RAW. Don't matter if you guys are busy you need to ensure you are not serving raw product to your customers. read more

Chick-fil-A - Raw Chick-fil-A Chick-n-Minis - Fast Food Near Me - Centennial, Colorado

Don't eat here Lots of bugs and the service sucks Go to another chick fil a Drive thru wait is forever and they park you for 30 more minutes to bring you cold ass food read more

I love Lucia, she's always so nice at the drive thru window! She always says thank you with a lovely smile. Thank you, Lucia! I hope I'm spelling her name correctly! read more

This Chick-fil-a is terrible. They don't clean the soda machines, you can tell from the taste. Its awful. Half the time they get your order wrong. Get it together read more

Friendly, spacious, and clean location. The fresh flowers are always a nice touch. All decked out for Valentine's Day today. Our meal was enjoyable. read more

I'm beyond disappointed with this Chick-fil-A location. After waiting far too long for my order, I was told it had already been given to me--which is completely false. Instead of resolving the issue, the staff wasted more of my time and acted like I was lying about not receiving my food. Unacceptable. Chick-fil-A is known for excellent customer service, but this location clearly didn't get the memo. Train your staff better and learn how to handle mistakes with professionalism. After 36 minutes I got my food and was missing some nuggets... read more

Good and filling fast food. I needed some place to eat early this morning when my doctor's appointment was cancelled for no good reason and before my work shift started. Good quality control. Food tasted as expected like my previous experiences to other Chick-Fil-A locations. read more

I just visited this location through the drive thru and ordered a Cool Wrap meal, but received no fries along with no straw for my drink. Plenty of ketchup packets though! Had a pretty bad day at work and I was looking forward to the comfort of waffle cut potatoes...they're a comfort snack for me. But it's alright, I got my main meal item. I just suggest the team slows down to quality check everything and not leave it up to one person at the window who's freezing in this cold weather season. It's the age old "quantity over quality" when getting cars through the drive thru as fast as possible, causes hiccups like this. Just support your fellow team members and think of the bigger picture, not time goals. read more

CFA's are nothing if not consistent, and this location is no different. Courteous staff, fast drive-thru process, and of course the food is great. Even at lunchtime I'm in an out in a hurry. Thank you! read more

Chick-fil-A - ows a sign in a parking lot - Fast Food Near Me - Centennial, Colorado

Chick fil a is great! The food is consistent, the employees are always nice and friendly. I love a place that you can expect the same thing at every location! Chick-fil-A has a great formula for success, they just need to keep multiplying because they get SOOOO busy during prime times! But they handle the crowd well and move quickly. I also love it when I see managers taking to employees and they are treating them well! Other than the fact that my humor landed flat on the cashier, this was a great experience as always! read more

The drive through line is a complete mess and forms in any random direction out through the several parking lots, meaning if you get in line you block people in their spots which is a stressful mess. Also what's the deal with no breakfast? Wtf? Is the army of 15 year olds with their iPads the only ones running the joint? I also consistently get 9 nuggets when I order 8 which is pretty cool so I'll give an extra point for that. read more

This is the Chick-fil-a I always go to. Service is usually solid but was especially good a couple days ago when my friends and I met one of the workers, Wesley. Super nice, very helpful, and a real funny voice impressionist. Thanks for making our night! read more

I went through this Drive-thru. We were in a hurry due to family commitments that evening. I got home and discovered that we were missing a Chick Fil A Sandwich and the nuggets that I ordered were breaded instead of grilled (my son has a severe food allergy and cannot eat the breaded). I drove back to the Chick-fil-a and walked in to talk to the cashier. I was hassled about not having the receipt with me (which I checked when I got home and no receipt was given) and then they only replaced the nuggets. I asked a second time for my missing sandwich to be included as well. At this point, the cashier got the manager and the manager (who looked like a teenager) brought my missing sandwich. I don't know why a manager was needed to approve a missing sandwich. For my trouble, I was given a cookie (...like I was a 5 year old). And there was a hair in my sandwich when I got home. This is terrible, terrible customer service. If you are going to hire kids to run a business, you need to train them in the skills necessary to execute the business. When your business screws up there is only one acceptable response: "We are sorry. We screwed up. How can we make this right?" read more

Food took forever. I ordered a 12-count nugget... It took 10 minutes to come out even though I was the only customer there. The manager didn't seem genuine, nor seemed to respect my time. The food wasn't good, and the prices are insane here. I am completely done with Chick-fil-A and stretch a fair warning to anyone considering going. DO NOT EAT HERE read more

The worst serviced chick fil a ever. I have no patience for incompetent high school workers. All they do is talk and no work. Fast food is supposed to be quick not take 30 mins due to lazy workers who just want to talk and mess around. Can we get some actual workers in here? TERRIBLE SERVICE read more

Chick-fil-A - Fast Food Near Me - Centennial, Colorado

This was my least favorite Chick-Fil-A. It's unfortunate that I did't take down the employees name. She was not the usual type that works at their restaurants. It wasn't my best experience. The building itself is set up backwards, you have to walk completely around to find the front door. I wasn't happy with the treatment nor trying to find the front door. So many other Chick-fil-A's to visit that I WON'T waste my time nor money. read more

Lately I have just been so disappointed in this place. I asked for well done fries, they are soggy. I HATE pickles and got pickles on my sandwich. So I paid $9 for something I'm going to throw away. I'm super bummed! read more

Chick-fil-A - Well pretty sure those are pickles... - Fast Food Near Me - Centennial, Colorado

Arrived at 10:29a, tried to order breakfast at 10:29a, said they already switched to lunch. Chicken minis are my life read more

Chick-fil-A - Smh - Fast Food Near Me - Centennial, Colorado

I went to this chick fa la yesterday and it was the best ive ever been too. When I walked up to the counter there was a very good looking Mormon boy named Cody. He both very POLITE AND GOOD LOOKING. He gave me my chicken in a very fast amount of time. With a big smile on his face, he placed the chicken down on the table and aksed if I wanted any sauces. It was very PLEASANT AND ENJOYABLE. I'm definitely coming back just to see Cody. read more

Chick-fil-A - This is how happy I was :). - Fast Food Near Me - Centennial, Colorado

food sucked. WAY over cooked. the service is nice though. I wouldn't go back. I don't need an over fried cooked to death multiple times chicken deluxe. I keep wanting to like them, but, no. no thanks. read more

The manager on shift around 7pm Sep 9 laughed rudely rather than helping me get what I need when I asked for gluten free - and then when they understood, they said they were out without apology. read more

I work at Whole Foods and I come here often. With mobile ordering, it's even better. I just wait in the parking lot and they bring me food! As for this location, it's the best Chick-fil-A I've been to. They always get my order right, they are quick, and they have some good cooks. The fries are crisp and slightly salty. The chicken is fresh and hot. So good. If anything, they might overload on condiments in the bag, but far better too many than too few! This area is a mix of mostly upper and middle class folk. Keep that in mind as you read reviews read more

This place is ran by high school kids. The cashier took our order, clocked out and left with a line of people behind us. No one was helped for 5 minutes. Food sat on the back counter and no one handed out the food. If your in a hurry or want a faster option this is not it. read more

After a hectic day of work, I arrived at my happy place- also known as The Chick-Fil-A of SouthGlenn. Despite the boiling hot temperatures the employees were enduring, I was greeted with a gleeful smile at the menu board. I placed my usual order. A Spicy Chicken Deluxe. I was kindly asked which sauces I would like, and ordered the classic Chick-Fil-A sauce as well as the most tangy and delicious sauce known to man: Honey Mustard. The wait was short and sweet, as one expects from any Chick-Fil-A. After a quick and friendly exchange with the girl at the window, and of course the iconic "my pleasure!", I parted ways with my beloved local drive thru. In just a 5 minute drive home, my car was filled with the mouthwatering aroma of freshly fried chicken and waffle fries. I got home and started to unbox my well deserved dinner when I noticed... Four Chick-Fil-A sauces, and NO. HONEY. MUSTARD. Could it be? After a whole year of visiting and returning almost every other day (besides Sundays of course); my home away from home; THE Chick-Fil-A of SouthGlenn, for the FIRST time, had betrayed me? I made my way to my fridge and by the grace of God himself, found a singular Chick-Fil-A Honey Mustard packet from a former visit. That's when I knew that The Chick-Fil-A of SouthGlenn had been looking out for me this whole time. From giving me an extra Honey Mustard with my previous order, to leaving out my sauce of choice today, they somehow KNEW I had just enough Honey Mustard to make my long and hard day of work all worth it. For that, I can never repay them. I praise thee, employees of Chick-Fil-A SouthGlenn, and wish nothing but the best for every single one of you. If one million stars were an option, you would deserve them ALL. God bless and have a wonderful rest of your shift. It is, truly, MY pleasure. read more

Went for breakfast last week and ordered a granola parfait. Had a busy day ahead of me running errands and was looking forward to eating before getting my day started. Had already left and parked somewhere else when I noticed they 1. Forgot my granola and 2. Given me a fork instead of spoon. What a waste of time having to go all the way back for something I PAID for, and for a utensil. Manager was useless too. Always check your bag before leaving read more

I would normally suggest this location any day. But not any more! Their wait times in the drive through are 20 plus minutes and they have regularly forgotten stuff in my order or given me wrong items. The brand and food is always good but I prefer to get my correct order! read more

I'm not sure what's going on with this location but unfortunately we've had a handful of not great experiences. In the past few months the drive thru seems to go at a snails pace. Like enough time that I could have made dinner at home instead of stopping after an extra curricular activity. Also few months ago I was treated really badly at the window for asking nicely if the dripping soft drink cup could be wiped before I brought into my car. The response was an eye roll, hesitation and then not doing it. It was so confusing?!?! We've also had food issues that include over cooked nuggets, soggy fries and forgotten items like sauces, straws, and napkins. Today we got lunch through the drive through and received strips instead of nuggets. Not sure if it was accidental or a sub. However if we were told it would be substituted we wouldn't have gotten lunch there because 7y/o are very particular. We've been to other locations like Highlands Ranch, Aspen Grove, Greenwood Village and never run into these issues. read more

This Chick-fil-A has continued to struggle over the past year. The food still meets standards but service is terrible. Order accuracy is very inconsistent, and they often forget condiments and utensils. The drive-thru has also been an issue. There is usually only one lane open and wait times can be extreme. We will take our business elsewhere to other stores that have it down from this point forward. read more

Their lobby has been closed forever. Keep saying"next week". Also food is lukewarm to cold. Long line in drive thru. You order and you still have 15 cars in front of you so your food is not hot by the time you get to the pickup window. The Chick-fil-A in Highlands Ranch is running smooth. Lobby is open and drive thru runs smooth. Lousy management at Southglenn location. We love Chick-Fil-A, just not this location. read more

I am extremely disappointed and disgusted at the horrible customer service received today by your manager named Sarah and the director young man (didn't get his name at that point because it should have never gone to that point). I did a mobile order #5863378 that cost me for $153.72 and picked up at this location. I placed the order on my mobile app and drove to your location which is only about 3.5 miles from my job. I returned to the facility to deliver lunch to my team. I got all of the items out, and noticed for the two salads there was no dressing, I thought maybe I forgot to add that in the app, but on review of the app order it was supposed to automatically come with the salad. I also noticed we were missing one Club w/Colby Jack sandwich from a meal (we did receive the fries/lemonade). Since your location is so close and I knew this was a large order and mistakes happen, I felt bad for my CNA who didn't get her sandwich and those who ordered the salads with their missing dressings. So, I told the CNA to come with me and we'd go get her sandwich thinking it would be made right with us and no big deal. So we go back to Chick-fil-A. We pulled up to the drive through and the same nice lady who first helped was there again and I let her know that I was back, and we were missing two salad dressings and a sandwich from the mobile order. I also told her there was a mistake in the ice teas we ordered but not their mistake and I would order another iced tea and pay for it no biggie. She was apologetic and told me she was sorry they missed those and told me the tea would be on them. She said she would call inside and let them know and then told me to pull to the window. We pulled to the window and the same lady was there and said, "Oh I remember you, you were just here with the large order, what did we forget?". I explained to her just two salad dressings and one sandwich. She apologized, told me to give her one minute. She left the window and then returned and said, we need you to come inside. I was like okay, maybe they are really going to make this right with me, but why make me come inside? It's two salad dressings and one sandwich.So, my CNA and I proceeded to park, go inside, and wait in line inside. Once we were called up, they asked us what we wanted to order. I explained now for the third time that we just needed our missing two salad dressings and one sandwich from our large order. The guy said let me get the manager. A young manager with dark brown/black hair named Sarah(manager on tag) came over with a receipt in her hand and proceeded to say that she was the one who bagged our order and that there was no mistake in the sandwich, and she said, "I'll give you the salad dressing, but no sandwich." She then proceeded to say that I placed the order and hour ago. I pulled out my iPhone, went to the mobile order app, showing it was placed 45 minutes ago and let her know that not only did I drive here to get the order, but I also had to drive back to the office to deliver, unpack and then return again thinking it was no flipping big deal. She said that again she didn't make a mistake and we received the sandwich. Sarah was unprofessional and had serious lack of remorse, care, and clearly has never made a mistake in her life. The CNA asked her how she knows she didn't accidently get it in some other customers to go bag?! At this moment, I was completely floored and thinking this cannot be happening...and in my head thinking how Chick-fil-Ais always known for their amazing customer service and friendly staff, that this has to be not right!! I asked to speak to a manager. She proceeds to say she was the manager. I responded with then I need to speak to the person above you. She left and a young man with a director tag on (didn't catch his name because at this point, I'm thinking this cannot be happening over a sandwich and I'm about to lose it), comes around after a few more minutes with complete flat affect, no care in the world returned only to ask me for the story for the 4th time. Showed him my mobile app, the receipt and all the details AGAIN! He proceeded to say that if the sandwich was forgotten it would be in their warmer and since there wasn't one in the warmer, they didn't make a mistake. I stated and how do you know it didn't get into some other customer's bag?! To which he blankly stared at me. Horrible service recovery Mr. Director, your job is probably to smooth over issues on a daily, but you clearly too have no idea what you are doing!!! How the hell are you going to refuse to give me us a damn sandwich that literally costs your company pennies and I just spent $153 to feed my team of medical professionals caring for dying patients on hospice?!?!? I legit told him how awful and disappointed I was in both of their customer service skills, and this was not Chick-fil-Aservice standards and I would be filing a complaint with their corporate team. read more

Worst Chick-Fil-A ever. Management, employees extremely disrespectful. This locations customer service resembles a McDonalds. Threatened and blown off my management. Long waits and cold fries. If anyone knows the name of kid with blonde hair, please comment it so I can continue with my formal complaint. However, the kid who took my order was pretty cool, everyone else SUCKED.! read more

I can't believe that I'm excited to go to a fast food place. That never seems to be the case excited to go to Chick fil A anywhere, although I do like the food. So with that being said, this location is so fantastic, because it is not slammed like all of the other locations are all of the time. It is busy, just not ridiculously busy. The employees at this location really should be a prime example for all of the other chick fil A restaurants. They really seem to care about getting your order to you and having it correct the first time. All of the employees are professionally dressed forums and for some reason they just seem sharper (better trained?) here than at other locations. read more

Chick-fil-A - Outside entrance to Chick-fil-A - Fast Food Near Me - Centennial, Colorado

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