Rude manager. Very condescending and unkind for no reason. Every other Chick-fil-A have always been so kind, but the chesterfield is not one I will be going back to. read more

Fries were hot and delicious. My nuggets were cold and old. My sunjoy was mixed perfectly. For the amount of times that I was in line all of my food should have been fresh. read more

I was super impressed with their drive through staff. When it gets busy they have 2-3 staff taking orders outside! Best spicy chicken sandwich of my life. Honey roasted BBQ sauce and waffle fries round it out! read more

Chick-fil-A - Cow appreciation event! - Fast Food Near Me - Chesterfield, Missouri

My boy David P hooked me up with this good dipped cone 10/10 would recommend The lad may be a new worker but his ice cream cone game is STRONG BABY WOO Can't wait for round 2 Also changed my name from Dan to Jan read more

Chick-fil-A - Fast Food Near Me - Chesterfield, Missouri

I love Chick-fil-A! They have great service as always. My kids love eating out here and I don't blame them!

I have come here very often over time and it has only gotten worse with management and staff. They have no idea what they are doing as I have waited 15 minutes for a simple sandwich standing there. Last time picking up I saw them drop someone's order in the back and still serve it! The chic fil a on clarkson and Clayton is ran much better!!! read more

They are extremely slow longest time i've had to wait in a chick-fil-a line at this location

This location was busy when I visited so I do take into account how hard everyone was working both during the busy hour and during the pandemic. However, I also know the value of quality assurance. I had an order that was was a topless chicken sandwich. I wrote to the company and was told the store would be in contact in 2-3 business days. It has now been a week. It would be great to feel like a values customer and my order was cared about as much as anyone else's, yet no response from the location taking ownership of their mistake. The disappointment is the lack of communication from the manager not the lack of staffing read more

Chick-fil-A - Chick-fil-A Chicken Sandwich - Fast Food Near Me - Chesterfield, Missouri

Been to most in the St. Louis region and there are only two bad ones. This one and the one in sunset hills near the old Toys R Us. This location consistently sells food that has been sitting around for a while. Cold rubbery chicken sandwiches, yum. It's a bun, a piece of chicken and 2 tiny pickles. I don't think it's that difficult to make it fresh like you are suppose to. read more

are you serious? Waited 10 minutes for this. So disappointed on the quality and service at this location. Usually love chickfila and how nice they are, not here!!!! read more

Chick-fil-A - Opened egg white grill...... who would want to enjoy this? - Fast Food Near Me - Chesterfield, Missouri

Took my son in for dinner and to play last night. This place was filthy. Not one clean table to be found and they weren't even busy. The window between the play area and the tables was covered with food and a weeks worth of little hand prints. Super gross and disappointing. Other locations have this one beat as far as food, customer service, and cleanliness that's for sure. read more

Worst experience ever Chick fil A Chesterfield!!! Too many issues but my experience was anything but "my pleasure"! Do better when you screw up and don't make me feel like an inconvenience for wanting my order right, getting what I paid for, having to drive back to get the missing food while my food gets cold and not have decency to say sorry!!!! read more

Picked up breakfast to go and ordered a Egg White Grilled on an English Muffin. Staff are very polite and always gave a smile. Service is fast. It was very tasty and filling; didn't expect it to be so. read more

Always fast, always clean, and always super friendly. There isn't an extensive menu which is probably a large part of their efficiency, but since I always get the same thing, that's fine with me. I love their original sandwich and waffle fries - no need for me to order something else. Happy camper here. read more

Thanks Chick-fil-A for a five-star experience! Your food is good your employees are helpful and very friendly! After going across the street and having a horrible experience at Hardee's and driving away because we were being treated so bad. It was nice to eat at a Chick-fil-A! We should known and gone to the Chick-fil-A in the first place! read more

Traveled 15 mins to this location for a rude worker to tell us they're not selling lunch until 10:30am. I've been eating Chick-fil-A for over 10 yrs and this is the first time and the only store that refused my business. Will not return. read more

First time. Chicken deluxe sandwich with American cheese. Smallest size of waffle fries available. What a lovely, crispy, tasty sandwich. Lettuce and tomato quite fresh. Pickles an extra delight. The bun was really fresh, too. Waffle fries were hot and crunchy. Even a small size was a lot. I was impressed . . . way more than I thought I would be. read more

The parking lot is so congested and there is no guidance for what is the drive-through or how to pick up a mobile order, I wasn't even able to get up into the lot to pick up a curbside order and I had to cancel it. O'Fallon parking lot does a MUCH Better job with traffic control and parking. read more

My kids and I love this place! They have the friendliest workers, ever. They really do everything they can to keep things moving during their busy times. I like that they have a condiment person at the drive thru. I was surprised that they come around to check on you and even offer to refill your drink. Seriously, best customer service I have seen at a fast food restaurant. Good thinking on expanding the drive thru because it sure is busy at lunch time but the line does move fast. A+ in my book. read more

A nice place to grab a non burger meal. They have a convenient drive thru for a quick lunch stop. I enjoy the grilled chicken sandwich and vanilla shake. read more

They have by far the best drive through experience. I wish other fast food businesses could adopt their model. Pleasant, fast employees. Great technology to make it easier for the employees to serve the customer. Very well thought out...and very good salad. read more

I happen to be a big fan of Chick-Fil-A, and I'll pretty much always stop whenever I see one. It doesn't matter where you go, the restaurants are always clean, and the staff are friendly and courteous (it's a part of their training). They go out of their way to make sure that the customer is pleased. The chicken sandwich is great. The meat is always juicy with just the right amount of spice. The new spicy chicken sandwich will light up your mouth, but is worth it. The only problem with this particular location, and the reason that I ranked it 4/5 stars is because they butter the bun too much, which causes it to be a bit soggy. Also, the sandwich isn't as crispy as it is in other locations. The Chick-Fil-A at West County Mall and at the Arnold, MO location have far superior sandwiches, but you can't go wrong at any of the locations. read more

Although I can be a bit of a foodie, I am a sucker for a Chick-Fil-A. There's something about the breading and seasonings they use--it's so tasty! For a fast food chain, this is the best. Though it's often busy, and has long lines, it's efficient. They handle the business quite well, manning enough registers to get through the line quickly. When I have a craving for fast food, I come here for a breakfast chicken biscuit or a yummy fried chicken sandwich for dinner. read more

Nine of us stopped in at 2:15pm on a Saturday afternoon. Busy as usual!! Quick and courteous service. Hot, fresh, fast and scrumptious food! We were even able to seat 9 at two adjacent tables. In and out in 20 minutes - perfect!! read more

Love me some Chick-Fil-A!!! I love that they're closed on Sundays, and I hate that they're closed on Sundays. read more

WOW that chickin was better than Popeyes. It was cooked to perfection! I tried the honey on my fries and it was really good bruh. After destroying the chicken sandwich and fries I went to the bathroom. They must have hired an interior designer to decorate that. Very good:) read more

Chick-fil-A - I counted about 7 flies that went in and didn't come out. Reminds me of my dead grandmas house in East St. Louis - Fast Food Near Me - Chesterfield, Missouri

Dude they have their Chik -Fil-A sauce outside in 90^ degree weather ! Did you know Chik-Fil- A sauce has eggs?!? That's not safe . When I asked for sauce that hadn't been sitting in the sun from the operator , JEFF GREENE, he WAS extremely rude and caught off guard when I asked for such things ( sauce that is not sitting in the sun ) . EGGS!! In the sun ! So gross . That's like leaving your condiments outside in your household . Pretty disgusting . I will not be going back . read more

I love Chick-Fil-A like everyone else, but this time I got my normal southwest salad. Didn't realize till I got home that it was half frozen. read more

Every time I come here for lunch its always I mean always packed. I can never park on their actual lot. Its usually Amini's lot I have to use. Somehow they use their excellent customer service skills to move the crowds out with hot fresh food. So even though most times I have to go back to my car and eat; I appreciate them moving efficiently and timely read more

It's a no brainer that Chick-fil-A is amazing. But what makes it even more amazing is their drive-thru. I have never been more impressed with this set up than any other fast food chain ever. Before you ever get to the speaker box, you are greeted by someone who takes your order, writes it on a piece of paper, gives it back to you and you go to the next guy. Next guy takes your piece of paper, calls the order in and gives you the total. You go to the window 2 people there. 1 person handing out your food and the other is handling the payment situation. You pull around back and go to the condiment person who hooks you up with any condiment you need. That drive-thru can be wrapped out the parking lot and you can still get through insanely fast. I don't need to talk about the food. They perfected the chicken sandwich & sweet tea. But, this drive-thru system makes it all worth it. Job Well Done. read more

Worked @ Chick-fil-a 30 years ago in Chesterfield Mall. Loved it then, & still addicted. Only fast food restaurant that I eat at anymore.

Your missing out if you don't stop in!!! Fast friendly service, I was greeted before i even got all the way in. "Can you make me an Arnold Palmer?" , "I'd be glad to! Can I bring it to your table?" Who does that? UNBELIEVABLE!!! I'll be a regular! read more

It's Chick-Fil-A, not much to say about it other than its awesome. I am obsessed witht he Honey BBQ sauce. I'd bathe in that stuff if I had enough. read more

This place is pretty amazing when it comes to dealing with long lines. Unfortunately, they handle the rush by making food ahead of time. You'll end up with some soggy mostly warm chicken sandwiches sometimes that way. It's the luck of the draw here if you get the fresh stuff or the stuff that's been sitting out a while. Order something special like without pickles and you improve your odds. Nice inside with a kid's play area and a worker walking around to pick up trays and offer refills - great touch! read more

Stopped in to try the fish sandwich (this is the only STL location to sell it). It was actually tasty and I enjoyed it. Only during Lent so you better stop in this Friday April 22 or it's gone until next year. Other than the food, I really love this location, it's clean the service is always great and it's so close to all the stores in the Valley you can include lunch with you Walmart run! read more

Keep in mind I'm comparing to other fast food not vs sit down restaurants. 1. The food is great, the chicken is actually chicken...not some cheap pressed meat that is probably chicken that mcd's sells 2. The service is great, they treat you like they value customers as opposed to mcd's that treats you like you're interrupting their day by ordering food. 3. Clean restaurant, nice location, I don't know what else needs to be said.... read more

This is one of my favorite places to eat. Unfortunately today they really screwed up We ordered from the drive-through and they missed two out of four of our meals. The woman said she had checked everything. When I called up and ask them what they would do all they would do is offer me two free replacement meals. I told him that I didn't live close to the store and I thought that wasn't enough. That's when the "manager " said I'm sorry that's all I could do. I asked for something additional because of the inconvenience and she refused. Two of our children did not have anything to eat for dinner and we had to be inconvenienced. I expect more from this place but sometimes they just don't get it. read more

Stopped here on my start of a 6 hr road trip. I waited about 5 minutes at the counter, while something like 6 employees were muddling around behind the counter, I guess checking out each other's weekend comings and goings. The one up the road in Wentzville is much better with customer service. read more

Usual great food. But unusual poor customer service. I was greeted like any other restaurant but then while placing my order I was asked "anything else?" Not a big deal just seemed odd for this restaurant. On to the window I pay get my straw and receipt food and I'm off. Forgot my drink/I wasn't given my drink. It happens. Not the typical experience but good solid food non-the-less. read more

Whelp. I get that it is inevitable...but the Food Poising bug hit us at this Chick-fil-A. 4 of the 6 that where in our group where affected on Wednesday December 22nd durning the lunch time rush. It is fast food...and chicken so generally speaking it is inevitable and I honestly get that. read more