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    Chick-fil-A

    3.5 (60 reviews)
    Open 6:00 am - 10:00 pm
    Updated a few days ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Outdoor seating
    Good for groups
    Good for kids

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    Chris M.

    As always, Chick-fil-A delivers great customer service and quality food! It's my all time favorite fast food chain and I have never been to a bad location. This was a pretty busy spot when I got there for lunch but they delivered my food quick, gave me a sandwich that looks like the picture shown on the menu, and followed up my 'thank you' (for bringing my food to the table) with the iconic phrase, "my pleasure." Always top customer service and was really impressed with the fact that most the staff there were respectful teens, always nice to see! I ordered the chicken delux, no pickle, substitute for Colby cheese and add bacon...you heard me, BACON! You can't get cow here but they have that other farm animal that produces greasy slices of love for your chicken sandwich, salad or wraps. They fresh squeeze the lemonade each day and I recommend a chocolate chunk cookie to end the meal. It cost a little more to eat at Chick-fil-A due to everything being fried in peanut oil, but it's worth the quality. It was 'My Pleasure' to bring this review, enjoy!

    This is the third time I order a spicy deluxe now and ask them with pepper jack and no pickles because I'm allergic to pickles, but they just slap a yellow cheese on there and add pickles in my sandwich. It's so disappointing to pay money for food u didn't even desire...

    MY REFUND!! POOR CUSTOMER SERVICE
    Queen W.

    Poor customer service, twice in the last two weeks they gave me the wrong food orders, after drove to work and came back an hour late they longer had many more breakfast sandwiches. You have to check your stuff every time. The manger acted as if I could eat " Sorry about that" I got money back and just left. I live a block away from this one and I hate how much they don't care.

    I hate to say it... but this cfa has gone down hill in the past year or so. I hardly am ever given a straw for my drink. The employees are just rude and don't have that cfa customer service that you usually find at a cfa. Today, the order taker was really friendly which usually doesn't happen. I hardly get a greeting or a smile. The window person was either new or didn't care. I had to ask for the kids meal toys which she acted was like an inconvenience. I wasn't given my sweet tea. My food today was seriously disappointing... my sandwich was practically burnt. It was hard in some places and tasted burnt/overcooked. I wasn't given dressing with my side salad either. The lettuce is never fresh looking and the fruit cup is hit or miss. This is also the location my cookie I ordered had fuzz all over it.. like it was dropped I don't know what happened, but the last year has made this location a sucky experience each time. I've started going to another location bc they are a lot better. The managers are all very friendly and professional. The workers it's a hit or miss.

    This place is normally really good! This time I came up the boy taking my order didn't seem like he wanted to be helping me, he read back my order and I corrected him for my chicken sandwich to have pepper jack cheese he cut me off and said he put it on there... no cheese on the sandwich when I got home. The man who gave me my food didn't acknowledge that I said thank you have a good day, but the women also at the window to give out food was very nice!

    Chicken, egg, colby jack cheese and tomato on a bagel with a large vanilla iced coffee

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    8 years ago

    Great service. Goes above and beyond to ensure their customers leave happy. Best Chick-Fil-A around town.

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    9 years ago

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    5 years ago

    Food is always hot & fresh. Service is fast and efficient given how popular this place is.

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    8 years ago

    So fast! Fresh coffee and lots of smiles. Will be back when in the area. Keep up the great work!

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    5 years ago

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    8 years ago

    Love the salad and kale salad with chicken strips separately ordered. I would eat here again

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    10 years ago

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    7 years ago

    Good food, clean. Nice service, always fast. Every time I go there it's always packed , but doesn't make the food bad

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    10 years ago

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    Page 2 of 2

    Ask the Community - Chick-fil-A

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    Potbelly

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    First time trying this chain and was pleasantly surprised at the quality. The item I wanted was no…read morelonger available, although it was still being advertised. The food was good though and at a reasonable price. The shop was clean and had plenty of seating. The only reason for the 4/5 stars is the customer experience. We stood at the counter in front of three employees and none of them interacted with us. They saw we were there but did not welcome us in, say they will be right with us, nothing. Then, when the interaction came, it was cold and disinterested. I understand that this is somewhat typical in sub shops, but at least other places have the courtesy of welcoming you in when you open the door.

    First time customer here. I went to your Mason location 1/17/26 for the first time and seen…read morecaramelized onions as an option and I got them on my bita and it was great. I went to your colerain location 1/19/26 and ordered the exact same thing and did not receive caramelized onions I was given raw onion. and to the employees when I returned with my sandwich they were very sarcastic on this being caramelized onion young lady states she made the sandwich and how it is in fact caramelized onion and I took my sandwich back from her hand and opened to show her that this is NOT caramelized onion. I have a picture I can provide for reference. I showed the male employee what exactly caramelized onions were and he had a sarcastic look and I don't care expression on his face and he said that's how you guys told them to make and I told him if that's how this location makes them then don't put them on and he insisted on trying to make it right so l allowed him to attemot to make it caramelized but it just was charred onions instead and I told him I did not want to waste his time any longer and to just put them on the sandwich and leave it be. I filled out the survey and the same exact person who made the second sandwich is the person who called his name was Shawn. He tried to explain how his facial expression wasn't what I said etc. I suggest a tutorial on caramelized onions to not have repeat issues in future.

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    Clean Eatz

    Clean Eatz

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    (11 reviews)
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    We have DoorDashed from Clean Eatz a couple times now and it's so good everytime. It doesn't hurt…read moremy stomach and they do well at making clean food taste like it's a cheat meal. I really recommend the turkey burger with sweet potato fries

    The service was ok, the restaurant was very clean. I loved the menus and how you can customize…read moreanything. After talking to the workers we were excited to get so many items to try and we tipped 2X because we were ordering so much and there was no one else waiting since they just opened the kitchen. We tried a lot of items to see what we would enjoy. The bowl was hands down the winner. I wish it was a little more flavorful but it was a lot of food for the price. This was the only item we ate in its entirety. Also the soda was actually really good and a different taste that we both enjoyed. Overall most of the food was a little bland but decent quality. It needed more flavoring like maybe adding roasted garlic, parsley, thyme, rosemary etc or any other herbs and seasoning to keep it healthy and flavorful. Now here's the disappointing news... the sweet potato fries were overcooked, I even mentioned it to the server and they didn't offer anything so she walked away since I just left it at that. I regret not speaking up more but I had other errands to run so I let it go. I'm still shocked they served me that especially when we told them it was our 1st time and after ordering so much to support. But I could have also easily asked for another sided. Mac was not for me, they did tell us it was a queso sauce but we still wanted to try and I think a pasta salad would have been a better option. The smoothie had a strong wheat after taste but it didn't turn me off, what did turn me off was the berries didn't taste like fresh fruit, almost a little too sweet. I expected it to be brighter like a little tart and sweet but all I could taste was the wheat flavor and a chalky, sweet, artificial strawberry. Also the apple with the peanut butter dip was almost like the apple was frozen then cut up and cut to order. I really wasn't sure why it was so cold and not really as fresh. But maybe that's just me being I Honey crisp & green apples because they are hard tart apples. I wanted to give this place a chance since I'm trying to eat better but I haven't been back and probably don't plan on it . I did give me some ideas when cooking at home more so it helped me become more motivated to cook instead of eating out as restaurants.

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    Alexander's Market & Deli

    Alexander's Market & Deli

    4.3
    (27 reviews)
    10.9 mi

    First let me say I feel bad I didn't take any photos. I was hungry and talkative…read more My BFF and I came in for breakfast around 10:30 or so. As our first place we planned was closed still for the holidays. Well I have been meaning to stop in here for a while so today worked out. We walked in seen a soda fountain and a coffee maker (bunn type) also a large glass door fridge with drinks for purchase as well. We walked up to the counter and they have a very good sized menu. I ordered a chicken wrap and my BFF ordered a chicken flatbread. To say the food was tasty is kind of wrong. For a deli this was some seriously yummy food. Now I would have loved a good latte or mocha but plain coffee was all. So we split a Dr Pepper. My wrap was very good and the flat bread was even better. When the person at the counter said she couldn't really offer a suggestion because she liked everything. I so can't wait to come back and try more things. The place was very clean and well kept.

    3.5. Solid spot if you're in the area! On a cute corner in downtown Hamilton. Large outdoor picnic…read moretables and plenty of seating inside. Sandwiches were solid, didn't get the chips that came with the entrees so no opinion on those. Turkey club had a really good amount of meant on it compared to other places I've been, and the bread on both sandwiches was delicious. Will definitely be stopping here if we're in the area again soon.

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