Worst service I've ever had. Employees don't want to be bothered with. We ordered breakfast fairly…read moreearly in the morning and found a GIANT WHITE HAIR in the tater tots. I went to exchange it and got an attitude. You guys have to be kidding me; y'all put a hair in the tots and I am the one who should suffer. They eventually replaced the tater tots but my appetite was gone.

Used the kiosk to order because there was literally two people working on a Friday afternoon at…read more4:00. ‍. Normally don't east fast food but the real chicken strips are fairly safe. Get on the highway and what do I have? Rubber nuggets. Can't turn around. Receipt clearly states chicken strips. So hot right now id call the fucking King himself and chew his royal ass!!! Who's running this place anyway. The two kids working? Wtf!!

Everyone that works here either is legally identified as being mentally disabled, or they're all…read morejust completely dumb and lack the brain capacity to do anything more than work at this place. It's McDonald's, so you know what to generally expect and you know how garbage it is for your body, that's obvious. This all started with a double quarter pounder meal with a Coke Zero sugar. I get the food through a delivery service so I didn't see the inside of the place at this time, but it's pretty disorganized and tables have always been filthy. Bathrooms are the same story. The coke I got wasn't my Coke, it was actually a root beer, and also without a straw. So already I was frustrated. Then came the undercooked fries. Nowhere close to being the golden crispy that you'd anticipate. Everytime I've come to this location it's always been the same story with the fries. Always undercooked. Always. Then the burger. It was warm which I'd expect from delivery, but it was also... UNDERCOOKED! So somehow they managed to mess up my whole meal. Fries awful, drink wasn't what I ordered and lacked a straw, and the burger should've been used as a way to torture. The location has been awful for years, and it's clear there has yet to be any improvement, let alone the quality and such staying the same. It's actually gotten worse. This is one of the few times where everyone from the GM, all the way down to the window licker in the back doing dishes and taking out the trash needs to be fired and replaced. Save yourself the headache and frustration and find a less awful McDonald's at the nearby Victor location, the mediocre Farmington location, or somewhere else.

We only utilized the drive-through at this location, and things for the most part went very slow…read more Making it really reasonable, it's located right off the Thruway, which makes total sense of why it's slow while traffic is building up. That's one thing, but also maybe they're short staff for the majority of it, who knows? The staff though was very friendly and we didn't have any issues with ordering, but it did take some time for the food to come out, mainly because of the frappe. The person told us it would be a minute, but took longer than anticipated. No major issues, but an apology for waiting would have been nice. Our orders came out right, and by surprise, we got medium fries without ordering them, but I looked at it as a treat.

The prime rib was excellent. Service was good despite being busy. A casual, historic setting…read more Prices are moderate. Recommend.

My wife and I live for places like Depot 25. Way off the beaten path, an unexpected treasure. Not…read morejust food, but cuisine. Friendly staff, excellent food, excellent drinks, an authentic ambience. Perfect portion sizes. Outstanding French onion soup. The clams oreganato was out of this world. Fresh bread served to the table. Sausage with peppers and onions perfectly cooked, perfectly seasoned. Take 5 minutes to look on the walls to make you feel the history of this wonderful place. Photographs and drawings bring you to different time. Tiffany style lamps, sconces and brass chandeliers reminiscent of yesteryear's railroad industry, adorn this gloriously repurposed train station. Feels like a family run operation. We will travel to come here again.

August 1, 2025. I…read morewas on my way home and decided to stop along the highway to get some dinner. We ordered a chicken tender meal, a 2 breast and wing meal and lastly, an order of fried pickles. The chicken tender meal was great and so was the breast meal (except for one of the breasts having a very soggy skin). HOWEVER, the fried pickles were burnt and hollow inside. Every bite into a fried pickle, was like biting into a piece of coal. I could probably open a paint can with how hard the pickles were. Very disappointing...

took them 20 minutes to give me a soda, which is fucking ridicules, and the people who ordered a…read morehuge meal after me got th food first. Bad staff, bad experience, awful service.

Update: They reached out, asked me for feedback and offered…read morefor me to come back. So I did. The experience was somehow worse! They got the order wrong, the fries were undercooked. One entire burger was missing. The root beer was still far and away the star of the show. Two strikes, I'm not sure I can stomach a third.

This place has came recommended by a friend, so I had to check it out . I love the 50s vibe . The…read moremenu was very familiar to another Rochester chain - Bill Gray's . I arrived just in time to get a root beer float for only $1.99 (available at 3-4pm daily ) I ordered a mushroom Swiss burger and an order of cheese fries . The burger was tasty but the fries were a bit of a let down for the price - not much melty cheese on them . Also , many of the tables were dirty - later an employee was cleaning them up so at least the dining room did not stay ignored . Overall , a nice spot for some casual food and drinks !

Came on a Friday evening and it seemed as if all of Newark were dining here. Despite the bustling…read moreatmosphere, our food came out in a timely manner and there was plenty of seating to choose from. The dining room is huge and has the classic retro checkered floor look. Very fun and nostalgic. We enjoyed all of the food we ordered. The chicken fingers were perfect and crispy, Tasty onion rings that didn't fall apart when you bite into it, and the garbage plate portion size was huge which worked for my hungry husband. One of the better Tom Wahl locations I have visited in recent years. We left happy and had to grab a root beer refill on the way out.

One of the mangers, Malea, is extremely rude to staff and customers. She made a comment towards my…read more16 year old friend saying that my friend deserves to get beat by a man. I think it's genuinely so disrespectful how she treats people and situations she had no context to. Even the staff complain she is rude and a bad manager. The overall atmosphere seems extremely welcoming besides how disgustingly rude this manager was.

While it's easy to understand the lack of available employees and the way the world is, what's not…read moreeasy to understand is the lack of customer service. When you outwardly act put out and sigh and harrumph about a customer request for a standard pretzel, you have failed. It's truly a joy when you get great service and great food, but today wasn't meant to be that day. When both people working are so put upon to answer how long for a standard pretzel, you can gauge the service. They were, though, quick to say "what we have in the case is what we have" in a very annoyed tone. Watching multiple people come and go, displeased with the way they were interacted with drives it home. During our 10 or so minute wait for our pretzels, a 3rd employee materialized, seemingly with a smile on her face. It's a shame not all of their employees can have this joy. If I could give this location zero stars, I would have.

From the owner: Auntie Anne's in Clifton Springs serves fresh, hot, handmade pretzels every day. Enjoy classic…read morepretzels, cinnamon sugar pretzels, pretzel nuggets, pretzel dogs, dips, and refreshing lemonade. Perfect for families, kids, and snack lovers of all ages, Auntie Anne's is a go-to stop for sweet and savory snacks. Order in-store, for takeout, delivery, or catering for parties, events, and meetings. Whether you're grabbing a quick snack or treating the whole family, Auntie Anne's delivers warm, craveable flavor in Clifton Springs.

It's kind of hit & miss sometimes, but I'd like to think they get it right more often than not…read more Most employees are very friendly and the couple of times I had a mistake on a take-out order, they made it up later. Could use just a bit better consistency. Since COVID there have been staffing issues, so often the dining room is closed without warning. No sign. Nothing to let you know it is closed. Just a locked door.

Went to this location and ended up quite disappointed. When we went in the previous months we were…read morealways treated well by Mackenzie at the window. Today we were met with a different girl at the window who had a very large attitude with us. We didn't ask for that, we simply wanted our order.I cannot believe they eagerly allow this. We will not be back.