Today my mom places an order for both of us and I got screwed over i ordered grilled nuggets fries chic-fil-a sauce chips She received in the bag fried nuggets instead of grilled NO fries and she almost didn't get the correct flavor of chips and I am pissed read more

Chick-fil-A - Fast Food Near Me - Columbus, Mississippi

We actually found this location just by driving by, and it turned out to be a great stop. Even though there were good lines, the service was fast and very courteous just what you'd expect from Chick-fil-A. We grabbed some chicken nuggets and food for the kids, and it was all fresh and consistent, the way Chick-fil-A always delivers. After a long drive from Memphis, this was the perfect spot to recharge and enjoy a meal. Good food, quick service, and dependable quality exactly why we love Chick-fil-A. read more

Chick-fil-A - Fast Food Near Me - Columbus, Mississippi

I'm a huge fan of Chik-fil-A but the one in Columbus, MS is in need of training for their employees. I visited last Friday and had placed my pick up order on the app as I normally do. I still had to wait over 15 minutes for my order after I arrived. Apparently this extra time was needed to over cook my grandchild's grilled nuggets. They were literally black, rubbery and unable to be eaten. We also had 2 orders of Mac n cheese but no utensils were in the bag so they could not be eaten either. Last but not least, her ice cream cone was left out of the order. EPIC FAIL!!! read more

I stopped here to go through the drive thru on my way home after a recent football game. It was nearing closing time and had long lines both inside and out. I managed to be able to order before they closed and they seemed to do their best to manage all the lines as well as possible. I ordered the new Cheddar Pretzel Club with a new Frosted Cherry Berry. Both were really good and would definitely order again. Despite the crowd the service and food was still the typical Chick-fil-A quality that we have all come to expect. I would stop here again but probably not on a game day. read more

Not a normal chic fil a. The workers are rude, they don't say "my pleasure" or use basic manners what so ever. I feel like I am at a McDonalds "what do you want" is not a polite way to speak to a customer. Very disrespectful and disappointing. As someone from the West, I expected more Southern charm! read more

The food always comes out super fast and the staff is knowledgeable and friendly! The staff is always super quick to give refills also!

We all know I looove chic fil a! Gluten free waffle fries and a salad! The line in drive thru was insanely long, not as fast as you expect BUT the employees were smiling and soooo friendly!!!! No silverware (please double check to ensure we're not eating salad with our hands-hotel helped me :) ) Seriously good and affordable food. Beyond awesome customer service-made everything better. Keep up the hard work, keep hiring smiling and friendly employees!!!! read more

This is one of my favorite fast food places in Columbus!! I have never had a wrong order and my favorite is their salads! Their workers are always the best and even if the line looks long the service is still prompt! read more

We come here all the time now when we're in Columbus, and it's always quick, hot, and delicious! I get the same thing every time, but one time, I had the grilled nuggets, they were really good. The fries are so crispy! read more

The food and staff at Chick-fil-A is always amazing and you get your meal fast and the quality for the food is amazing. I would recommend this restaurant any day now for the week. read more

It really isn't that hard not to put pickles on a sandwich when I ask for no pickles. I'm making your job easier, I'm saving ingredients for you. Didn't even know till I got home and would have been too long of a drive to get a new sandwich or refund. If you do eat here make sure to double check your food, because the workers here obviously don't. read more

slowest chic fil a i've ever been to. It's like this every time you go. Get ready to wait in line for 40 minutes

Top quality customer service as usual from Chick-fil-A. Such friendly people. One complaint though. Was from out of town and on my way to the airport so I stopped to get a chicken biscuit through the driveway. As soon as I opened the packaging the biscuit was in, the top part of the biscuit was in multiple pieces and couldn't be eaten like a typical biscuit sandwich could be eaten, and had to be eaten in pieces. Not sure how the biscuit was even able to be put in the packaging without the maker of it realizing this. Wasn't happy about that but certainly didn't have the time to go back through the drive through or go inside to have it remade. read more

I don't know what's happened, but this store used to be good. I believe it has changed hands, and both the service and good quality have suffered. I got two grilled sandwich combos today, it wasn't very busy, and the sandwiches were not hot, the bread was slightly stale, the chicken was tough and the fries were cold. No straws, no honey mustard packets, were not asked if we wanted any sauces, which they always used to do. When that new Slim Chickens down the road opens up, that's where I'll go for a chicken sandwich. read more

As much as I love CFA, their food seems to always make me sick or nauseous no matter what I order. I'm not the only person this happens to. Sometimes I think the food isn't as fresh when it's not busy. Inside is clean most times but sometimes when busy there's no clean available seating. read more

Changing my review to 5/5 because since I've been back, the customer service is exceptional, the food is sometimes served IMMEDIATELY (literally before we sat down today), the orders are perfect and delicious, and this location is like a night and day difference from when I came months ago!! Such a great job! read more

SLOW! No matter what time you come, be prepared to sit in line for at least 20 minutes. If you go inside, you'll notice there are 30 workers but nobody actually working. read more

This has to be the worst Chick-fil-a I have ever been to in all of my travels. The service was the worst I've experienced, every employee had a monotone face like why you here bothering me and I didn't hear one "my pleasure" while eating inside. At least the food was good. read more

Great staff especially an employee mr miller very friendly made us feel welcome! We should have more ppl like him in Dallas!!! read more

Chick-fil-A - Veryfriendlystaff,oneemployeeMr.MillerMade us feelvery welcomeDallas shouldhave more ppl like him!Thanks staff!#eatmorechicken - Fast Food Near Me - Columbus, Mississippi

They are getting a 2 because Chick-fil-A is my favorite fast food place. Should be a1. This morning I went thru the drive thru for chick minis just to get to the window and find out they have stoped serving them. Why did she let me order them and then wait in line 15 minutes or longer. read more

I came around lunchtime- the busiest time and it was so quick and the best customer service I have had!!! Niecy helped me and was the best- super sweet!! Thankful to have a Chik-Fil-A in Columbus! read more

Literally the absolute worst Chick-Fil-A. If my children didn't love this place so much I swear we would not frequent this business. We have never received our correct order and have had to come back multiple times for them to correct it. I gave it 2 stars due to lack of attention to detail on multiple occasions read more

Always love Chick-fil-A food. But this location has service issues. Typically slow (indicative of Columbus MS restaurants) service. Drive though at lunch time is a joke. Customers form two lines for the drive thru (ignoring painted lanes) there by blocking thru traffic for those wanting to park. Simple traffic cones would fix the problem. Also this is the only CFA that I have seen where employees aren't taking orders in line to speed the process along at lunch. read more

This chain blankets the country now and for a good reason. It's one of the few chains that consistently provides excellent service, much better than average fast food and quality experiences every time you dine. We drove through this location on our way to a Mississippi State game and were pushed through the line in an impressive fashion without compromising getting our order correct and the quality of our food. What more could you ask for from this chain? You'll find everything you want in the traditional Chick-Fil-A experience here and as always can't go wrong with the Cajun sandwich. Damn it's good! read more

This Chick-Fil-A is friendly And fast, just like the rest of them. I try not to eat fast food but sometimes you just find yourself in a hurry. And this one is In a convenient location to all of Columbus! read more

Fast service, clean, and the food is what you expect from this food chain. Their milkshakes are the best you can get in town. I love their waffle fries, they are always salty fried goodness and their chicken sandwich is always moist. Great place to grab a bite but not on sundays because they are closed. read more

Great, friendly atmosphere!! Food and service were excellent!!! Everything was clean and kept, and just a really enjoyable, relaxing experience!! Thx Chic! read more

Awesome Chick-fil-A! I placed a mobile order while traveling through the area for a peppermint shake. The order was ready in less than two minutes, the server confirmed the order with me before it was ready, and as soon as it was finished she brought it out to me with a great smile. The shake was delicious! No complaints and definitely recommend this location! read more

Asked for a large order to be ready at 7:15 been in the store for 20 minutes and it's still not done. It's now 7:45. Just seem very disorganized. read more

I must say Chic Fil A is our normal go to for fast food in town or out of town. We have tried them in many states and the service and food is always good and consistent. Then you have Columbus which I was so glad to see finally open. However, since day one the service is terrible and in the morning the drive thru is ridiculously slow. Its not like they have a huge variety so you would assume it would move quickly. Not the case this one has by far the worst service and speed of any Chic Fil A I have ever been to. Have hoped for months it would get better but it only seems to get worse!! read more

It's Chick-fil-a. It's almost like money in the bank, super safe bet. We have dined at this particular CFA at least fifty times. Always super polite, order is always correct, and the food is spot-on every time. It's so good, we've eaten there when we weren't hungry, lol. read more

Good food because it's Chick-Fil-A. The downside is typically slow service. It has been vastly improving over the last few months though, so that's been nice. I still go here all the time and love it. read more

just left this chick-fil-a in Columbus about 10 minutes ago. i had this worst service from this chickfila that i have ever had in my entire life. i was in the drive thru and the lady that took my card and gave me my food was probably one of the rudest people i have ever met. definitely won't be coming back here. ruined my whole day. read more

I love chickfila. Has always been a favorite. Just had my first bad experience with one. This particular one had the worst service... Very slow and didn't get my order right twice. Usually chickfilas have excellent service but this was like going to a McDonalds. read more