We actually found this location just by driving by, and it turned out to be a great stop. Even…read morethough there were good lines, the service was fast and very courteous just what you'd expect from Chick-fil-A. We grabbed some chicken nuggets and food for the kids, and it was all fresh and consistent, the way Chick-fil-A always delivers. After a long drive from Memphis, this was the perfect spot to recharge and enjoy a meal. Good food, quick service, and dependable quality exactly why we love Chick-fil-A.

All locations of Chick-fil-A always have many people getting food to eat bc it's typically always…read moregood everywhere. This was unique and unexpected only bc as I placed my normal type of mobile order in my app, I pulled up the drive thru order line at 7:32pm and got to get to the order station at 7:49pm then I got to the hand out window at 7:59pm. The food was tasting was surprisingly bad. The regular sandwich was actually somehow filled with water in the package. The taste had no taste somehow. The fries were seriously tasting like they'd been created in the past bc they had no taste either. A surprise was that ever the sip of the CocaCola was actually zero flavor. I still would never stop here again just bc that actually zero flavor of a single thing I got. It was unfortunately negative compared to basic Chick-fil-A places all around. Maybe they were in a situation where their equipment wasn't working that day so they had to use some old stuff somehow.

Service is slow ,people on the phones(personal),and ignoring customers. The slowest I've been to.read more

Extremely incompetent, lazy, and disrespectful crew. They take their time on orders and joke around…read moreand talk negatively about the customers very loudly. They were complaining about making shakes and complaining about a customer who called in wondering what was taking so long with their DoorDash order. Disappointed that this location had gone down hill so much and that the management in that building is a complete joke. Corporate needs to visit the store, fire the manager, and put all the employees on a probation. Either do the job right or they can all leave. No one is forcing them to stay with that company and if they need the money to survive, they should be respectful and work to make quality food, quickly, and respect the customers.

The customer service here is less than expected from Zaxby's, but better than other places in the…read morearea. Food quality is inconsistent. When you order large fries, extra fries, sub another side for extra fries, they don't care--they give the same portion of fries no matter what. You can tell the kitchen staff doesn't care, which means the management doesn't care. I contacted the corporate office about this experience, no reply. Clearly no one cares. Save your money for somewhere else.

Okay so me and my family went to eat at this zaxbys for a quick meal, we got here at 4:00 ordered,…read moreand fixed our drinks they've done made my mom and dads food 3 times but still we're messing it up and finally at 5:00 on the dot we get our food the only person i can praise is the manager she tries to keep everyone on task but they don't listen and they often scream cuss words and aren't professional at all

Fantastic! I got the Philly Cheese Steak 9" and the wife got 6" BLT. Neither one of us could…read morefinish ours and they were amazing! The gentleman behind the register, I believe to be the owner was super friendly and nice. He even through a cookie in our bag for free. Can't wait to go back!

Great food. The prices are good. So far everything I have…read moreordered has been excellent. My wife and I really love the lamb gyro we highly recommend that

Fun place, great decor and seemed to be very busy for the lunch time crowd. Order up front with a…read moreperson or kiosk and a waitress deleivers the food to you. They have quite a few people workking here. Great service for sure. The panani amd potato sald were very tasty and filing. We would return.

They have so many good options here! My favorites are their chicken salad sandwich, potato salad,…read morecrawfish bisque, and their Waldorf salad!! Their nachos are also great and their loaded baked potatoes.

Super slow! Snails move faster!! We stood waiting to order for 2-4 minutes and the waited 15…read moreminutes for our 2 ice creams. The food was good. The place was clean.

My order has always come out in a timely manner and always been freshly cooked. Employees have…read morealways been courteous and have kept the area clean. This is somewhere I have started coming to maybe once a week went in town.

We come to mug shots in Columbus about twice a month to take out MSU student to lunch. The food is…read moredecent but we come for the service. We have not even had an average server. Our servers and the rest of the staff are well trained, efficient, so helpful and amazingly friendly. We sit out on the deck so we can have our dog with us and the staff are soooooo accommodating. The manager clearly treats his/her staff well and it translates to a 5 star customer service experience.

I ordered the Blackened Mahi and the chips and salsa. The food was ok. The salsa was probably…read morePace. However what kind of place doesn't have tartar sauce for their fish? Even if they don't buy it it's not that difficult to make. That's just poor service and the reason I can't give it a better rating.

The food: I enjoyed the Jalapeño turkey crunch sandwich. The broccoli cheddar soup and the…read morecountry potato soup were tasty but not very warm. The service was excellent! Jendiya greeted us took our order and read it back to us to confirm. Ke'Asia and Jendiya brought our order to our table, checked on us, and brought us refills. Service over and above! The restaurant is clean and has plenty of comfortable seating. Try the sweet tea!

Very poor cleanliness in the dining area. Trash and food under tables, broom still leaned on table.read more