It's simply the best fast food experience anywhere, all the time. The execution here is better than many high end restaurants. Good people, good processes and good training combined with good food. It's so simple but so very few get it right. read more

Chick-fil-A - Fast Food Near Me - Dalton, Georgia

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Run-of-the-mill chick - fil - A. I've been there multiple times on my way from Illinois to Florida and back. All the food is always good, Services always friendly, the problem is sometimes they forget my food. It's also very busy there so I don't wanna pull up and spend five minutes riffling through my bags to make sure that I have everything because it's just like being on the highway everybody in the car behind you are right up your butt looking for you to hurry up out of the parking lot and onto the street. So prices are modest, service is good , Food is fine, but the weight staff sometimes in their rush to provide service, overlooks food items which is extremely disappointing and has happened on multiple occasions. Still I usually stay at the same hotel part way down to my destination so this is a good 2/3 of the way stop when coming down . So I will probably continue to patronize it. read more

Hands down the best chick fil a in this area. They had forgotten an order of fries from my bag yesterday, simply gave them a phone call and boom, replaced. Went by and got it today! So good. Always a clean drive thru, friendly staff, and good food. The only chick fil a i order something besides nuggets from. Their lettuce wrapped grilled chicken clubs are an almost every day go to now they're so good!!!! Thank y'all for being awesome read more

Score I asked for a chicken sandwich no pickles to try. And got extra pickles, jokes on them because I love pickles (score that I didn't get charged for them), maybe someone did that to be spiteful because they had to take the time for this order. If so, they really need to chill with their pettiness and find some happiness. If there was a customer that didn't love pickles I also agree with another reviewer of management needing to step up. Back then the drive thru communication felt more welcoming. The uncomfortable time was during this visit, a girl employee who didn't give a smile, lack of eye contact, and practically turning after I paid in drive thru. It wasn't during a busy time. read more

Chick-fil-A - Fast Food Near Me - Dalton, Georgia

Awesome customer service everyone was very friendly. The food came out fast and brought to our table. The restaurant and restrooms were nice and clean. read more

Skip the store, the drive thru.... drive past the store, go towards the Plant Fitness and turn to your right and you'll find the curse side pick up area. Pull up, place your order and in few minutes you have your order!! read more

Once again I do a mobile drive thru order. I sat for about 12 minutes and I was the only one in the mobile line. There were no joke about 15 cars that went thru and ordered after ii was in line. Can you please explain to me why you have the mobile drive thru and it's suppose to be easy and faster and that is not been the true. I have witnessed this multiple times. The mobile line sets and waits while regular line goes right on thru. Do they not have anyone that is just dedicated to that line. Please explain how this is suppose to work and the pros of it! I have yet to see any. I love the food but the service lacks a little to be desired. read more

When I walked a bunch of kids baseball little league just arrived. So, it was packed like I have never seen before. I had to go wash my hands. When I got back out to place my order, the lines had gone down. The managers called for someone at every register just while I was in the restroom for a few minutes. So, as far as customer service is concerned, they are really organized here from what I seen. I attribute this to very good smart manages. Menu items ordered: Deluxe Chicken Filet Sandwich, French Fries and Lemonade. My favorite sandwich is the chick filet. It comes with white meat and breading that cooked to perfection. I got mine with tomato, lettuce and cheese. I also add one package of mustard and mayonnaise for an unbelievable taste. French fries I just add ketchup to them. The lemonade is the best in the world at these restaurants where ever you are. read more

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Amazing wish they would ditch the door dash delivery though just go back to regular personal deliver instead of using door dash

This is the slowest chick-fil-a i've ever been to. Don't come here if you're short on time.

Food and service speak for themselves. I can't say how happy I am that they check all the boxes.

My review is solely based on comparing one Chick-fil-a to another. I've only been to one other Chick-fil-a that had comparable service. The people here are very friendly. They go out of their way to serve you. They are very accommodating. Even when they are very busy, they smile and look happy to be there. The place is very clean and well organized. It's easy for a place like this to be dirty, but here they make sure it's nice and clean. The food is good. It's comparable to other Chick-fil-a locations. It's on one fast food weakness. read more

Service is not as good as it was before the rebuild. I went in to order because I was on a time crunch. I was totally ignored. Not good. Very aggravating as well! I should have just left but I was getting breakfast for my co-worker. Management needs to step it up. The drive-thru is not the only people ordering... read more

What can I say, they have the best service! I love it here but if I had to choose between the food or the service I'd choose the service! Ten stars read more

Always great food but they don't always get the order right. I give them a bit of a pass as the insane volume they do is mind blowing!

They should put the management of this store in charge of the DMV, Veterans Admin, etc., anywhere there's a line because these people know how to move a line!!! And the food is good, too! read more

This is the first Chick-fil-A I ever been to in my whole life, and now I know what the hype is about! Mind you, I am NOT a fast food eater at all other than my Chipotle and Panera salads. McD's, BKing and all those are at the absolute bottom of my go-to if I'm lookin for food. I live out in the Northwest where if you say "Chick-fil-A" it sounds like an exotic alternative street band of musicians in Portland. None of these Chick-fil-As out there. Though, I've had a lot of my southern friends RAVE about it so we just had to give it out while on a cross country road trip from GA back to the west coast waitin for our truck to cool down. They are so fast here, our order was being called before we even had time to stash the receipt in our pocket. Now when we got here, this place was SLAMMIN busy - there was even an entire bus full of high school field trip students swarming almost every table at 12:30pm on a Friday afternoon...but they were QUICK and attentive to spot me amongst the crowds as I shyly approached the counter hopin' for another salad dressing packet. Not to mention, there were at least 4-5 manager, assistant manager, district-like managers or just people who looked important out there wiping down the tables and valeting your food trays like I just ate a $300 dinner in Boston. The only thing they didn't do was come around with a fancy pepper grinder. Now about that food OMG Chick-fil-A you made me a believer in fast food again. I got a southwest grilled chicken salad which tasted super fresh! But my husband, oh, he got those amazing chicken tenders and a chicken sandwich, and one bite of those made me ditch my low carb lifestyle forever. I sure hope other Chick-fil-A's are as impressive as this one. You can tell the employees love workin there more than first graders love recess. read more

The drive thru is ridiculous. One worker outside pretty much told me I didn't know how to read because I didn't see the directional sign right away. And then the tater tots were the greasiest I've ever had. AND my tea lid wasn't on all the way so when I went to drink out of the straw the tea poured into my lap and into my seat. Worst experience I've ever had at a Chick-fil-A and will never eat here again. read more

Love chick-fil-A. Wish we had more in NJ. Chicken sandwiches are ridiculous. Staff was nice and quick. Quick stop for our trip from Nashville to Atlanta via car. If you see a chick-fil-A...stop and eat. You will be happy for the rest of the day. Enjoy! read more

I have nothing bad to say. I love chikfila. How can you not like Chikfila? It's God's chicken.

This is probably the worst chik-fil-A we've been too. We ordered two number 2's and the cheese wasn't melted, our food was cold and my sweet tea tasted like water. Just an advice for you to not lose business make sure customers food is right. Especially if the manager is on duty. What kind of manager do you have ? read more

Decent food. Slow service. I work in a fast food place myself and I know what the night shift is like. I also know an order should take 5 minutes to prepare and deliver. It took them 10 minutes to hand me my food. Dirty tables. Workers were on their phones texting through Snapchat and going through Instagram while food was sitting on set. read more

Came here for a quick dinner. The staff was very welcoming and greeted us immediately as we walked in. The food was made fresh and tasted great!! The store is very well managed and clean. Always a good choice to stop by here for any meal throughout your day! read more

Wonderful. Plentiful. Nourishing... Dare I say heavenly. The crispy chicken sandwiches have a perfect consistency. They have an even ratio of crunch to softness and truly satisfy the soul. The chicken nuggets are a dream come true. Melting in your mouth, they will make you forget all stress and worries that might linger in your mind. No other food-service establishment could possibly recreate what magical wonders happen behind the kitchen flaps of our beloved chick fil a read more

Great service, always clean, well prepared food This location is my family's go-to stop along a common route. In addition to the good food and service, this location has clean restrooms - you parents of young kids know how important THAT bit is. Go here. read more

Speedy, friendly, got our orders correct. Great Coke Zero here. Tastes exactly right. Food was fresh and hot. read more

Chick-fil-A - Fast Food Near Me - Dalton, Georgia

Use to love this place and the service was amazing. It has been going downhill the last month or so. My order is always missing something and the employees are starting to be rude. read more

Worst experience at a Chik-fil-a I have ever had. Stupid fast track order system doesn't work. Placed order to go inside and it was wrong. Had to turn around in difficult traffic to correct. Manager said it was her fault. They seemed more worried about earning another $6 million sales plaque than serving their customers. Very disappointing. If your looking for a normal Chik-fil-a experience I wouldn't recommend this store read more

Is there anything better than a Chocolate shake with whipped cream and a cherry? Fast and friendly service. What more could you want? read more

Recent work vacation trip had me traveling to East Tennessee and due to some scheduling changes I elected to stop at this location in bright and early in the morning for breakfast. I have stopping this restaurant several times for lunch with work colleagues and as well as for an early dinner. As other commentators have noted parking is very limited and I was amazed at how full the parking lot was in relationship to the number of customers in the restaurant. This location as well as a number of their other restaurants have que system to place your order. I waited in line placed my order for two sausage and egg biscuits along with a cup of coffee and container of orange juice. I was given one of their plastic tent cards and they told me they would bring my food out in a short. Of time which they did. Unfortunately there was more cheese on the wrapper then on the same which itself and this was repeated on the second sandwich is well okay I'll strike the egg cheese sausage biscuit combo from any future orders. I proceeded to walk back up to the front counter to get a refill on my cup of coffee I chose to add cream to it early and then went to the counter. I made eye contact several times with the food bagger this is the person who either replaces your food in a paper bag for carry out drive-thru on a plastic tray. My guess is her job description even though there weren't any active orders is to ignore all the customers at the front counter. The other two front counter representatives were busy taking orders and I just proceeded to wait in line. The person who delivers the food to customers seated in the restaurant made several trips with full trays of food out to the customer and acknowledged me and asked me what I wanted. I proceeded to ask for my cup to be refilled and disappeared over behind the wall to the drive-thru area and came back with my cup of coffee proximately half full I looked at the individual and said can I least get the cup filled up again disappeared this time coming back with a couple proximately three-quarters of the way full. Unfortunately I did not catch her name or anybody else's name but the name tag indicated that this individual was a part of the management team. Unfortunately I left my cell phone in the car charging otherwise I would have attached pictures of my sandwiches and I'm also not going to couple stores off for the cleanliness of the restaurant which I thought was subpar. The restroom was in need of service as well. I'm removing in this restaurant off my go-to list and I'll stop up at the street at the golden arches from here on out. read more

Unbelievably efficient. Line of cars, line of people inside and the staff serviced them without issue. Not only did they take orders, deliver food, clean tables, they also helped mothers with small children and babies in carriers get the food to the table. AWESOME GROUP read more

They are always good and customer service is great! They are located west Walnut ave near the interstate. Be ready to wait because they are always crowded. They have made the lane two lanes now because of it being so crowded. read more

This is the place that got me addicted. I grew up in the ATL and attended Vandy and I made the drive back and forth a million times. This Chik-Fil-A was right off the highway on the route and I don't think I ever made the drive without stopping here for two sandwiches and waffles fries. Thanks for the memories!!! read more

This. Is. The. Best. Chick-Fil-A. Always clean. Always great personal service. The operator does an excellent job. I have been to Chick-Fil-A's everywhere and none of them come close to this one, which I am happy to say is my local area free standing Chick-Fil-A. If you are local to Dalton area or just passing through be confident in getting a good meal and great service here. read more

I usually love chick fil a however this property leaves something to be desired. On the road early expecting the usual pleasant experience. No. Two managers were working with no interaction with employees or with customers. Food took a long time. I finally had to go up and ask. there was no apologies about our order being dropped. Much below our previous experiences. read more

Love this place. I've been more than several times in my life. The chicken sandwiches are like heaven to me. The chicken is fully cooked and most of the time don't have fat in them. 5 star rating. read more

Thanks to the Dalton Chic-Fil-A for providing biscuits to the GPC employees after working all night to restore power in a recent storm. Jacob and the other staff members provided excellent customer service as usual. Thanks guys! read more

yummy chicken sandwiches and chicken biscuits havent had them in a while but find myself craving them the service is nice the sweet tea is good closed on sundays read more

Slowest chic fil a I've ever been to. They would do well to add Ipad ordertakers like in Chattanooga. Small parking lot was not even full it was almost 1:30 on a weekday so you would think not a peak time. Drive through line circled the building once but over 25 minute wait from end of line to food delivery? read more

I LOVE CFA, but I'm compelled to write this review in hopes this store will examine their customer service. An order was placed for a chicken nuggets tray that totaled $54. It was scheduled for a 10am pickup. The restaurant was very busy with a long line of customers. After approaching the pick up area I was told I would have to get in line for an order that had already been placed DAYS prior. I said I didn't have time to wait in the line that was the reason for a pick up time. I was told by 2 employees, one being a manager that I broke in line and they wanted to treat all customers the same. While I appreciate the concern for all customers, the others had not planned ahead and ordered a specific pick up time. So don't make me feel guilty or shame me for doing what was instructed when ordered!! Yes, your product is outstanding, however, your customer service is lacking! read more