Stopes in for Dinner after work today. The Drive-Thru lines were ridiculously long. But because I order on the mobile app, I was able to skip that long line and pull right up to the mobile line. I would suggest that everyone order thru the mobile to skip the line. It's definitely worth it. The food is always delicious. I order a chicken sandwich and Oreo milkshake. Didn't disappoint. The ambiance was crowded. But I'll definitely recommend this location. It was the Oreo Milkshake for me. Just mouthwatering. read more

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You would think that with a household name they'd have some standard of service. This is by far the worst Chick-fil-A I've ever been to. It's pretty close in proximity for me but for a better experience I'll go to North Decatur location or even Stone Mountain. My food wasn't cooked all the way through and had to be thrown away. I'd never patronize this particular location ever again read more

I got takeout from Chick-fil-A, delivered by my dad, and the experience was really solid. The food arrived in good condition, and while I wasn't there for the service, the timing was pretty quick--about an hour or less including the delivery. I ordered grilled chicken and mac and cheese. The chicken was tasty and well-seasoned, with a nice mix of spices, while the mac and cheese had a slightly "eggy" texture, almost like the noodles in a chicken pot pie, but still flavorful. Both items were prepared very well and were filling and worth the price. I had a Sprite with my meal, and unlike my experience at Olive Garden, it was crisp and refreshing, not flat at all. Overall, this was a satisfying takeout meal, and I would definitely go back for more. read more

Chick-fil-A - Mac & Cheese Grilled Nuggets - Fast Food Near Me - Decatur, Georgia

Hate to update my review. But I tried to give this CFA some hope by keep trying it. But they have consistently messed up multiple times now. It's sad to see poor quality at a place know for its quality. I was super excited to get the grilled spicy deluxe sandwich since it's back on the menu but was let down. The bun tasted old and dry. The lettuce tasted like it's been on the sandwich all day in a warming drawer. There wasn't even a tomato on it and then my fries were extremely cold. I hate to be harsh but I worked at a CFA for 8 years so I'm aware of how busy it can get. But hot steamy lettuce and a dry bun isn't that hard to avoid. Unsure if I will continue to give this CFA business. read more

Chick-fil-A - ows the exterior of a restaurant at night - Fast Food Near Me - Decatur, Georgia

Still a Great nice friendly popular service chick fila place at Wesley chapel in Decatur good food chicken sandwiches as well fries my family loved it plus it's a safe place as well a inside security guard person here to me & my kids feel so safe with him inside here so we can eat in peace with no worries or problems at all plus the employees speak to every customer that comes inside as well to like that read more

Chick-fil-A - Fast Food Near Me - Decatur, Georgia

This drive‑thru design is terrible, and it has been a problem since the store opened. Today, after waiting for five cars to pass before I could turn right, the security guard came out and threatened that if I didn't loop around, he'd tell the staff not to serve me. That is outrageous. I shouldn't be threatened for trying to follow the flow of traffic. I won't be returning. Do yourself a favor and look at the food and service ratings before you pay. read more

5/6/26 - Absolutely terrible customer service. I ordered a meal that was supposed to come with a souvenir drink cup, but they forgot to include the cup. When I called to get it sorted out, I was bounced around and told I had to contact the specific store. When I finally reached the store, I dealt with an incredibly rude manager named "Staria". She claimed she couldn't refund a single thing unless I physically traveled all the way back to the restaurant. I explained that I don't have easy transportation and it's a hassle to get across the city--especially for a mistake they made. I asked to speak with someone higher up than her but she claimed she was the highest person at the restaurant (which is concerning if true). I later reported this to chickfila cares with a promise from them to look into it or call me back, but they completely ghosted me. No return call, no refund, and zero accountability. Chick-fil-A is usually known for good service, but this location completely failed. AVCOID THIS RESTAURANT read more

Anyway - we already know you can't spell Atlanta without Chick-fil-a. This location has added the mobile-thur. Have you tried this? Basically allows you to bypass the drive-thru line. Which was great cause we were just ordering shakes. Are you like most of us? And you know your true love and all your family members regular chick-fil-a order? Even my pup has a favorite order. Been really enjoying the new menu items. I don't think I've ever seen a restaurant move across the street before. Well done! read more

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Nothing was right I asked for a REGULAR chick-fil-deluxe It came SPICY I ASKED FOR A KALE SALAD Where were the walnuts, cause the wasn't in the bag! I asked for a REGULAR lemonade (dragon fruit) It came as a lemonade sweet tea mix ! None of the sauces were in the bag! Jesus, what happened? AVERY L ORDER NUMBER: 107847962903 read more

Chick-fil-A - SMH, it was all wrong NOTHING I asked for was right ! - Fast Food Near Me - Decatur, Georgia

what in the world happened to the quantity/quality of the food here? It seems to so many restaurants are doing the bare minimum. When I was there, the employees were all standing around the door. They hand out food about six different people asked me what my name was for my order. Now in front of me, they already had three cars pulled up and wanted me to pull up. Where was I going? There was no room to pull up anywhere to do anything. The piece of chicken I had was so thin it seemed like it was a smooshed down piece of bread. Which ultimately just made it cold because it was so thin. Chick Chick-fil-A and Wesley Chapel yeah I have to get it together. read more

Chick-fil-A - Fast Food Near Me - Decatur, Georgia

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Placed an order for pickup on the app. I chose to walk in and get my order. Upon arriving and attempting to walk into the restaurant, the doors are locked at 9:30pm when the store closes at 10pm. The drive thru line is long which is why I elected in store pickup up. I'm not waiting in the drive thru line and would like my money back. The option to pick up in store should have been removed from the app if it wasn't an option. read more

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this location is one of the busiest ones, but if base greeted with Customer Service and hot fresh food. As well as when I order delivery, they get the order correct every time. I only be missing my Polynesian sauce.. Lol read more

Jul 3, 2025: Food was good. Ambiance was good. Service was good until my $45+ order was missing a kids meal (as charged on my receipt). Called back restaurant 4 times, no answer. Very disappointed. read more

Mold on my chick fil a sandwich. I didn't notice it until I ate half of it. That is disgusting. I couldn't finish my food. I want my money back. I've tried calling but no one is answering the phone. read more

Chick-fil-A - Fast Food Near Me - Decatur, Georgia

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They moved this location across from the old one(smart move) it's definitely more practical now. Customer service 5/5 my food 3.5/5 my fries were cold but my chicken nuggets were seasoned and hot! my lemonade was flat as if it was sitting for awhile Overall 3.5/5 . read more

i ordered 2 sandwiches and two fries. because i have never had a problem at any chick fil a i did not check before i drove off. when i got home only one sandwich in the bag. So I called them and pressed ! and the phone rings and i get disconnected. Search the bag there is no receipt the reference my visit. I have eaten Chick fil A for decades and no problems. very very disappointed in this location. just because you location is in the hood should not tarnish the reputation of the brand itself read more

Uhhhhh, Thank you? I'm used to waiting a long time at this chick fil a, and I'm used to order mistakes - they forget something or the like... and I take it in stride. But, gosh, today I was delivered a sealed, ice "coffee," that had literally less than 2 inches filled. Have you no shame? ‍ Let me know next time, give me a refund without me having to ask, or gosh- just make some new coffee, but do NOT send this out of your store. This is embarrassing... read more

Chick-fil-A - My sealed, ice coffee delivered from this chick fil a via DoorDash. ‍‍‍ Who thought this was okay? - Fast Food Near Me - Decatur, Georgia

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This chick-fil- a was superb ! Unlike others around the city I was treated with extreme care and quick service ! Drive through line : 10/10 ( be prepared that once you enter you can not turn back ) Customer Service : 10/10 ( Efficient and friendly ) I highly recommend this Chick-fil-A for the quickness and staff . I usually go to the dwarf house but they are always out of food and typically a 20 minute wait ! The staff here are also much more pleasant . Thank you read more

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This place is out of control I'm a red member they mess my order up every time spent over 20,000 at chick fi la they need a new manager at this one period read more

Service was great! Leah embodied what chic fil a should! Hats off to her she make my experience amazing!

This location is always fast and reliable. I've never had an incorrect meal or issue. The food is consistent and the customer service is always excellent. As most Chick-fil-A locations, the inside is clean and kept up with. I frequently visit since I live down the road from this location and I will continue to support this location for as long as I live here. Pro tip: use the app and choose the mobile thru line for pickup. Super fast compared to the normal line! read more

Food was good. Because of course its chick fil a. Service was VERY slow. We had to ask several times to get our drinks labeled diet/non diet. It was just not the typical chick fil a experience. Grateful it's not the location k usually visit. read more

It was the fourth of july and all I wanted on this good american holiday was some chicken blessed by jesus so I drove to chickfala and ordered two chicken nuggets and only received one. read more

Chick-fil-A - Fast Food Near Me - Decatur, Georgia

Arrived today at 744 am..purchased the breakfast meal 'sausage 'egg biscuit 'with orange juice..the breakfast sausage patty wasn't fully cooked it tastes raw'my biscuits wasn't fresh it tasted reheated...the cheese on my breakfast sausage patty wasn't melt'and was cold....the best part of this breakfast was the great tasting hot hash browns..won't return for their breakfast ever again.. Ill stick to their chicken sandwiches.. read more

Worst Chick-fil-a if you ordering for delivery your order will never be right.....Out of my last 5 past orders none of them were right they didn't even put sauces in bag or nothing all five times....Doesn't the grill sandwich come with the honey roasted bbq sauce and I ordered that all five times and didn't get sauce or even a drink with it ‍....Wont be ordering from this location ever again... read more

I guess they will never go back to making full salads like EVERY other Chick-fil-A still does. read more

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My orders never come out correct. ALWAYS FORGET MY SAUCES. I can't DoorDash this place anymore because I never get it right. I order nuggets and fries and get no sauce at all even when it's labeled in BIG letters on the ticket. They do not take the time to check your order. I rather drive an extra 25 minutes to a better CFA. read more

This location is usually busy but the service is fast and friendly. I got my fav the classic chicken sandwich meal with lemonade and it was hot, fresh and delicious. read more

Very disappointed as my husband and I both ordered a kale side salad and both co trainers were only half. It was about as "filling" as 1/2 a French fry read more

Chick-fil-A - Fast Food Near Me - Decatur, Georgia

Worst chick fil a in Atlanta terrible service employees are rude and unresponsive refused to make my breakfast because they feel like it

This location is pretty good, although I must admit the chicken tenders seem so be smaller compared to other locations. Other than that, the customer service is pretty okay, food is always consistent and good as a whole. Oh and get the lemonade something different about that lemonade in Wesley chapel if you dig what I'm saying read more

Chick-fil-A - Fast Food Near Me - Decatur, Georgia

New chicken sucks. I've been going to Chick fil a ever since they had the Dwarf house. I'll not eat there anymore. Chicken is terrible.

Food was hot and fresh. The only thing I didnt like was the 10 minute wait time outside... read more

Chick-fil-A - Picking up food for Mom Dukes and Myself....Getting ready to go Vegan soon though.. - Fast Food Near Me - Decatur, Georgia

Awful! Dead bug in salad! Yelp will not let me copy and paste my review that I typed. Look at my review from Google in the pics and the pics of the dead bug in my salad. I am totally disgusted and disappointed in Chick-Fil-A. read more

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I've tried SEVERAL TIMES to give my local neighborhood franchise a chance, but it just seems they can't ever get it right! I've used the drive thru, dine-in, curbside, and delivery service and ALL have failed me! Against our better judgement and slightly because of the weather we decided to order on the Mobile app! What a mistake that was! I do think it would be worth it to consider another build-out to open the lot up! The drive thru line jams the whole place up and it's confusing for the staff to find you for mobile orders! I hope that hey can improve with time! read more

This is right off of 20E. It's drive thru is normally packed, so we went inside and our experience wasn't good. It took 10mins for the cashier to quit talking to what I'm assuming were her classmates and take people's orders. Then it took another 10mins to get our food. My fries were soggy, as they weren't completely cooked. The guy was so overwhelmed he basically threw sauce at me when I asked. The floor was very slippery and overall it wasn't very representative of the service ChikFilA is know for. The only thing consistent was them saying "Welcome to ChikFilA". In addition, the setup outside is awkward and cramped. There's a little room to go around the building and park but it's so tight because of the drive thru and there's a cement separator Won't be going back anytime soon! read more

Chick-fil-A - Fast Food Near Me - Decatur, Georgia

This has by FAR become the WORSE Chick-fil-a ever poor service poor customer service and we deserve better New building same old service ! I take that back worse service every time no matter what you order! Sad I am going to STOP spending my money at this location. So sad I really like Chick-fil-a but I/we deserve better!!!! good customer service they don't care entire system is backwards !!!!!! read more

Went there to try the new spicy chicken biscuit. It was a very long line but worth the wait nevertheless. I forgot to order a Oreo milkshake so once we got up to the window I tried to do an add on for a shake. I dont remember the name of the lady that was at the window but she responded in a rude manner saying that they weren't, "taking any add on orders right now." And that if we wanted to add on we would have to either circle back in line or park and walk in. I just felt as if the customer service could have been way better and handled a lot differently. read more

This CFA is different. Customer service not what you expect from CFA and their miniature chicken thigh in the breakfast biscuit they tried to give me had to have been a joke. I asked for a normal size piece of chicken and she said that was normal for them but did agree to a new one and threw that in the trash! The iced coffee was gross too. It's a shame that the neighborhood it's located in dictates the level of service at an establishment. I expected more from CFA. read more

I'm giving this place a one star because I was just enjoying my food when all of a sudden I found a hair