I ordered a 12 count nugget meal in about 15 minutes before closing got there at about six or seven minutes before 935 and the order was fine and that I am when I pulled out I realize the fries were not even coming up out of the driving I mean it was like basically a medium fry and I ordered it from my phone and I don't care I just wanted them to fix it but who am but they adored me I went to the window knocking knocking knocking three people kind of just left my way and get rid of Market Nick knowledge Morgan said no or anything and I understand your clothes but at least egg knowledge me and I just stop somebody walking out from work and asked them why no one acknowledged that it was because they were closed and they can't do it and I asked what does that have to do with it knowledge Ing Apartment said call on Monday and my general manager will give you a free fire free fry either October through the end of the Arvada and the Colorado Belle Chick-fil-A are wonderful and then service versus the word Chick-fil-A for ever and I go there because of the tax service very unfortunate that they had to put over it notify read more

Will never give my money to these satan worshipers. I was told I was wasting a managers time because he wouldn't change the chocolate milkshake to a different item and honor my points I was using for it. They were out of chocolate???? That's on them, after having the cops called on me and demanding my other item on my order I got wait to for an hour to speak to a customer service rep, just to have dan the operator of that location tell me the problem is me & I should have came back another day when they had choc shakes. Satan is living and breathing through them at the Sloan's lake location. I never once heard thank you or it's my pleasure they just do what they want there. Are incapable of having menu items & call the cops on you. read more

Food was fine, customer service was terrible. I bought a kids meal and it came with a little game card questionnaire (not quite sure what is was), and on its plastic packaging there was a note that read, "ask about our 3 and under books". So, after we ate, I went and asked for the 3 and under book for my 3 yr old. The young man said yes, give me back the other thing (meaning the little game card question-thingy. I reached in my purse and handed it to him and he said, "oh I can't take that, you opened it. You'll have to pay for the other book if you want it." RIDICULOUS. I'm writing the company right now. This is what is wrong with our society, there is no kindness, no decent customer service and a lot of arrogance. read more

Hella attitude at the window when we asked for no cup holder she rolled her eyes takes the drinks out the cup holder most dropping them and spilling them not even trying to make eye contact and not one my pleasure was said I am very unpleased read more

they get my order wrong every time, had cold nuggets here before. something wrong every time this place isnt a chick fil a.... rude, inattentive staff who obviously hate their jobs... read more

I have to agree with the other reviewers. This location is consistently a disappointment. The chic-fil-a sandwiches are usually soggy rather than crispy. The waffle fries are barely warm. And the people are a notch below other locations. read more

Chic Fil A please ask if your guests want sauces for their meals in drive thru. You used to do it. No longer.

I was so excited to order a grilled chicken sandwich on a gluten free bun, drove back to work with my order and discovered I had been given a GF bun with crispy chicken (not what I ordered). I drove back to get this corrected and was told I would need to pay the difference is I wanted the grilled chicken. The female manager was rude and replied "You got what you ordered". No apology was offered or accountability taken. I asked for a refund and received that. Returned to work and called the customer care number with my complaint. Still waiting for the store operator to call back. SO much for great customer service and the rehearsed phrase "my pleasure!" I will not be frequenting this store again and will not be recommending read more

Girlfriend picked it up on the way home from work(drive-thru). Completely wrong order and we don't live close. Last time we will use this Franchisees location. Terrible we called and she said do you want to pick up the order we did wrong. I reiterated the fact (again) that we don't live close, she didn't care. End of review, last time here. Edit: much better consistently! I love writing reviews when this happens because it's almost never read more

Consistently disappointed with the service at The chick fil a at Sloans lake. I keep returning hoping it has improved, but it hasn't. They do have a couple, but only a couple employees that do very well and represent the true spirit of chick fil a. And I wish I could remember their names. But the majority of their employees are just rude. And service is slow. One morning I ordered a breakfast burrito and it took a solid 20 minutes even tho I was the only guest inside. They claimed to be "waiting on eggs". Another morning i ordered a lemonade with my breakfast and they said they don't serve lemonade in the mornings. Every other chick fil a has served me lemonade in the morning, including this one in the past! Countless times my fries have been undercooked. And multiple times my nuggets have been over cooked or cooked in old oil. I have even found pieces of plastic in my salad. When I bring up issues with the operator he only seems to be able to make excuses. Disappointed and will not be returning. read more

One ketchup for 4 meals. I asked for ketchup when ordering them again when they were handing me the meals. I guess you have to specify how many you want so make sure you do that if you want enough for everyone. read more

Yup 1 star for this Edgewater Location! Small chicken breast that tastes weird and forgot my extra sandwich.. You suck!

Each time the petite girl is working the drive-thru window she hands me a drink covered in the drink. Wipe it off! They constantly forget to provide sauces that were asked for, so double check before you drive off. They've given me the wrong salad before too. Ordered a coffee and an iced tea this weekend. Then get to the window, there's no coffee and they handed me a Coke. Pay attention! 4 stars for good food. 2 stars for sloppy service. read more

This is definitely the worst chick fil a I have ever been to. The owner is a cheap moron and doesn't enforce any standards of food quality or try to provide excellent customer service. He also did the sausage biscuit, the cheapest breakfast item, 3 of the 4 weeks that Denver locations did a free breakfast promotion. It's all the owner, he's cheap and he sucks read more

The only Chick-Fil-A that I've been to that does not honor veterans in any way on Veteran's Day. Since all of the chains taste pretty much the same, I'll support one that respects those who defend their religious freedom... read more

Really disappointing. Chicken in the sandwich was cool in the middle, and hard on one end. We thought perhaps it had been reheated. Waited a very long time for food, and would have left if we hadn't already paid. Can't recommend this place. read more

Wow every time I go to this location the staff is always rude and they always get my order wrong! It's frustrating because this chick fil a is very close to my house!!!! Last night was the last time I will ever go there!!!!! The chicken tasted weird I will never come back I already called corporate! read more

This location is always on point! The staff is friendly and everything is always correct with my order! There is no other chickfila I'd rather go to! I've been going to this location since it opened in November of 2014 and I'll never stop! (: read more

I have no complaints about my visit today, the new supervisor is on top of things. But I usually try to avoid this location, there just isn't the usual hospitable service that you get from other locations. I don't know what it is about this location but it just seems as though the managers are tired or something, they just aren't into it anymore. The one female supervisor dresses inappropriately for a business environment. I just haven't been able to figure that out. read more

I have given this location a few chances and very disappointing compared to other locations in the Denver area. Small chicken on the sandwiches, little to no breading on the chicken and watered down soda. Not going to this location anymore!!! read more

This chick fil a works so hard to make the customers happy! They have came a long way since grand opening

Not consistent with Chick-fil a quality or customer service .. avoid this location. I challenge the owner of this operation to contact me with further detail. read more

What this chick is missing that the others understand is quality meat and how to cook it right. The service is great that isnt the issue. Im from Atlanta where the chick fil a's there blow this one away. An original chicken sammy there is a hot large overflowing breast bigger than the bun, thick and a dark golden color with tons of crispies all over it which gives it so much flavor. The ones at this location are barely breaded very light and thin and the breast is smaller than the bun! read more

If I could give zero stars I would. After getting shorted a sandwich we drove right back through the drive thru to let them know and get it. Alexis didn't apologize and even tried to say they did give it to us. Accusing us as if we where trying to get another one. She says... "That's funny because I saw her put it in the bag". I was so appalled they would accuse and not apologize to my husband a Marine Veteran with Purple Heart plates. I am shocked and appalled at their customer service. read more

Wish I didn't have to select a star....this place is a joke doesn't get my order right. Then when I question my order Sierra the cashier says "Oh it's not a big deal" okay you got my order wrong I try to ask about it so I can get it corrected not such a pleasure for the end of my night. At least if your going to talk about your customers close the window....such rude service can't believe how a place that trains people to make others feel appreciated can make one feel so mad. Oh yeah ended up paying extra for my food since they broke it all up in to basically sides. Won't be going back to this location. read more

every time i come they dont give me my chick-fil-a sauce when i ask for it!!!!!! like get your shit together. worst chick-fil-a in colorado

Sandwich was soggy like it was made hours ago and fries had no flavor. Come on Chick-Fil-A I thought you were supposed to be a good fast food place! Will not eat there again read more

After work was craving Chick-Fil-A went through the drive thru was the only car in the drive thru placed my order for 2 sandwiches and a salad paid and went home to enjoy dinner with my family and one of my sandwiches was missing #!#! chicken was very dry and hard in the salad and waffle fries were in my bag I didn't order waffle fries!!!! Called the manager she wouldn't own up to the mistake she said I could come back and get another sandwich or my money back for the sandwich I asked if I could have a salad instead but she said she can't break policy even though I had to go back because of poor management and incompetency really no one else waiting behind me or infront of me and they can't put a simple order together? Location 20th and Sheridan Edgewater CO read more