Cancel

    Open app

    Search

    Chick-fil-A

    2.7 (116 reviews)
    Open 6:00 am - 10:00 pm
    Updated 2 weeks ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Outdoor seating
    Good for groups
    Good for kids

    You might also consider

    Recommended Reviews - Chick-fil-A

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    The papered cookie

    I was trying to enjoy a delicious Chick-fil-a cookie, and when I took a bite out I was paper like, I flipped over the cookie and it had a big piece of parchment paper baked into it. I couldn't believe that chick-fil-a, that usually has great quality food, has missed a HUGE piece of paper stuck to the bottom of a cookie. Makes me not want to come back

    Sarah H.

    My husband and I were so excited to try the new honey, pimento and pickled jalapeño sandwich. I was so sad when I opened the container to find the sandwich and was even more sad when I lifted the bun and saw the amount of unevenly distributed cheese on it! My sadness worsened when I saw the measly amount of pickled jalapeños under the chicken. The second sandwich we added pickles which makes the the bottom bun look less bare. We were also missing 4 sauces and both our large fries looked half empty. I am hoping that management will make this right with us so we can continue to frequent this restaurant! We have had missing fries and sauces many other times before however this is the first time I am bringing it up. I did not see an email on the website to get in touch in a more discreet way and I don't want to hurt the ratings with a low star but my true rating of this meal would be 2/5.

    Chick-fil-A- Chicken Biscuit Meal
    Lori L.

    This is hands down the WORST chickfila I've ever been to. So bad that the owner, Cheri actually called me on my cell phone on a saturday after I complained. I placed a mobile catered order to be picked up on saturday morning at 830 am. It was for 50 chicken nuggets chilled. My husband went up there at 845 am inside and there was hardly any customers in there. The drive thru was busy as always. He told them the name and the order and the cashier asked the back the status of it. Someone in the back said they were still "working on it". He's texting me and telling me it's still not ready while waiting inside and still being one of the few customers inside. By the time it was 917am I finally called the store to see what was going on. It's been over 30 minutes! I asked to speak to the manager and a girl named Ellie so claims she was the manager got on the phone. I explain to her what is going on. She puts me on hold and gets back on the phone with me and said that they just now gave it to my husband and he just now left. I asked her why did it take so long since it was supposed to be ready at 830. He hangs up on me. Dead air, nothing. I kept calling back and the line was busy. I finally get in touch again and she answers and I asked her why did she hang up on me or put me on hold without letting me know. She told me that I was the one that hung up on her. She said she spoke to her "staff" and they said that my husband told them the order, went to the bathroom, and waited outside for 20-30 minutes and never went back in. My husband came home by this time and I put her on speaker and told him what he said. He said that was a lie and that he never went to the bathroom and never once went outside. What reason would he have to go outside and wait on his own? I told her that was false and I did not appreciate her or her staff lying to me. She told me that the food was ready since 830 pm last night and has been in the fridge. I told her that my husband said that someone in the back said they were working on it so it really wasn't ready yet. She didn't say a word. I called the chickfila customer care team and told them what happened. Within an hour I get a phone call and it was Cheri, the owner of the store. The first thing she does is apologizes and then goes on to say that she did speak to Ellie and that Ellie said she never hung up on me. She said that she also spoke to her staff about the "miscommunication" and how they needed to see how it looked from a customers point of view. I told her I didn't feel like it was a miscommunication and that if someone would of just truthfully explain to me or apologize or tell me whatever is going on we would of honestly been fine with it. But to blame my husband and straight up LIE to try to cover themselves is just wrong. Cheri once again said it was all a misunderstanding and that the food was ready since 630am that morning. I told her that Ellie said it was ready at 830pm the night before so which is it? Either way, why did he have to wait 30 mins for nothing if it was ready? Cheri also goes on to say they are short staffed like everyone else due to Corona virus and the whole pandemic, while I do agree with her, I think lying has nothing to do with the virus or pandemic. Even though she did apologize and called me, it was very insincere. This location is always slow with the drive thru. The staff is never friendly. They have messed up on my order several times. One time I got a cold chicken noodle soup. The location has very low standards and I won't be back at this location.

    1/2 empty containers of fries and one was mostly end pieces of potatoes.

    Once again I received 1/2 filled containers of fries. Pictures are worth a thousand words... I'm very disappointed. I have brought this issue to their management before via their app. The said they would correct the issue of taking money for a large order of fries, but only giving a small amount in 1/2 empty containers. They're potatoes... really, why be so cheap with your customers. I paid $5 for this great disappointment I've been a customer since they opened this location, but to have such a big problem with giving customers what they pay for is inexcusable.

    See all

    15 days ago

    Helpful 3
    Thanks 2
    Love this 2
    Oh no 0

    3 months ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1
    Photo of AnneMarie G.
    22
    327
    561

    5 months ago

    This is the slowest Chickfila drive thru in the mornings. If you're in a hurry i recommend in store pick up if you can

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 2

    2 years ago

    Awesome! Best chicken sandwiches in the south!! Service is the bomb!! Love the ambiance in the restaurant as I ordered inside!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    I'd give it zero stars if I could. Service is mind-numbingly slow, and they often get the orders incorrect.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lori L.
    597
    1843
    7790

    5 years ago

    Helpful 63
    Thanks 0
    Love this 44
    Oh no 0
    Photo of Mark D.
    6
    50
    24

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Cheri S.

    Cheri S.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of S M.
    0
    18
    11

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bill B.
    105
    4
    0

    4 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    I just went there and I asked for extra tortilla strips, and just wanted to say thank you again!!!! Amazing!!

    Business owner information

    Photo of Cheri S.

    Cheri S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Soo T.
    2
    71
    37

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 11
    Thanks 0
    Love this 10
    Oh no 0
    Photo of Juan E.
    426
    310
    8480

    9 years ago

    Helpful 5
    Thanks 0
    Love this 4
    Oh no 0

    7 years ago

    Business owner information

    Photo of Cheri S.

    Cheri S.

    Helpful 2
    Thanks 0
    Love this 3
    Oh no 0

    7 years ago

    Helpful 5
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joe H.
    0
    13
    1

    3 years ago

    I get carry out with them they are usually pretty quick to give out the order, unless they're swapped.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J H.
    0
    3
    0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 9
    Thanks 0
    Love this 6
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Doug C.
    986
    237
    1425

    9 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    The service was great. The food was good. The bathroom was very clean. Would stop again if in the area again.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 3

    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    This location often times will ask you at your table if you need a refill and Mrs Shirley will make sure you take a few mints home.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Chick-fil-A - hotdogs - Updated July 2026

    Loading...
    Loading...
    Loading...