Chick-fil-A

68

334

2371

5 months ago

I have been to this location several times since it's down the road from where I live. It's my go to location. I really enjoy going to chick fil a. The food is delicious. Utilizing the app to earn points along with getting a discount is great. The customer service is A1. They are always so friendly and will answer any questions you have. I love their breakfast and lunch/dinner. The inside is very clean but I typically go through the drive thru most of all the time. read more

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Kari S.

0

3

0

3 months ago

The take out order was swift but I only ordered to arge fries and most of them were black with either mold from potatoes or burt I didn't have time to say anything at the time because I was in my lunch break read more

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Michael S.

315

944

5167

2 years ago

There is nothing really bad I can say about Chick-fil-A. I have always enjoyed the restaurant and love their salads and waffle fries. The shakes are always on point whenever I feel in the mood for a shake. The restaurant is always packed, especially the drive thru, whenever I stop by ,so that is a testament to their great customer service. The ambiance is nice and always clean, which is what I like about Chick-fil-A. They always make an effort to keep the place spic and span. The customer service is wonderful and they are always very professional. They keep the line moving and get your order out as quick as they can, despite how busy it can get at the restaurant. I decided upon a Cobb salad with crispy chicken tenders for dinner. It was very fresh and tasted amazing. I had a H-C Fruit Punch to drink which was very refreshing! My older brother loves Chick-fil-A and I always make an effort to get him gift cards for his birthday or Christmas to Chick-fil-A. It is his go-to place for lunch or dinner. Chick-fil-A will be around for a long time and it will never go away as long as they stick to their current strategy. It is incredible every time!! read more

Chick-fil-A - Fruit punch - Fast Food Near Me - Indianapolis, Indiana

Chick-fil-A - Cobb Salad with crispy chicken tenders - Fast Food Near Me - Indianapolis, Indiana

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Brandy N.

Elite 25

0

36

35

1 year ago

Noah and Zay were SO great!! Awesome customer service and appreciative of their kindness. I had an issue with my order (my fault) and they fixed it with no problem :) Food is always great! read more

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Barbara F.

122

311

1424

2 years ago

Chick-fil-A is my most frequented fast food chain. I most often get chicken tenders and diet lemonade which are much lower in calories than most fast food options. They've really stream lined their services to provide the fastest food service possible. I typically order through my app and then pick up inside or sometimes through the drive through. Using the app also builds up reward points to redeem. And though I haven't been receiving many of late, i will occasionally receive a free for "no reason" food or drink reward. read more

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Sammi S.

0

2

0

10 months ago

I'm not a "yelper" but I just want to take a second to say this is some of the best staff. I work right next to this location at another restaurant so I'm always here and we all know each other's names and about one another's lives. They literally build relationships with you at a "fast food" restaurant. I love Chick Fil A's food but I think I love coming to this location the most because I love the people that work here as well (: read more

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Maya T.

40

255

728

4 years ago

We LOVE Chic Fil A as much as the next person, but... for FAST food they are a bit slow. Given we had a big order, but even for a 3 person group they were pretty slow. Compared with other fast food... ya pretty slow on prep. Food doesn't need to be reviewed haha we ALL know Chic Fil A anywhere is fire. That's just my take on this location... for now. read more

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Morbin T.

0

40

5

11 months ago

The woman in the drive thru line literally can't speak English. After repeating my order FOUR times, she still got it wrong. How do you even mishear Diet Coke from diet lemonade?? They sound nothing alike, it's like she only knew the word diet and that coke is popular. What awful management. I don't care she can't speak English and works there. But to put her in drive thru? Is the manager a moron? (Yes) read more

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Stacie B.

112

580

1757

4 years ago

Whenever someone says let's get a breakfast sandwich I always point them to a Chick-fil-A as there's nothing that beats their chicken biscuits! I also have to admit to loving their hashbrowns which are so tiny that they melt in your mouth! We stopped in on our way north of the city and we're able to have a delicious breakfast in a clean environment for not much. The coffee is surprisingly good and Rich for being a fast food restaurant and I always love their creamer options. They even have one that is almost dairy free! I have to admit for a fast food restaurant that's unusual as normally I have to take my coffee black, when I have to say I prefer it with a little bit of nondairy cream. So I greatly appreciated being able to put some of their non-dairy creamer in my full body coffee! We were able to have a nice break on our trip and the food carried us over throughout the day. Great option if you are in the mind for a quick breakfast. read more

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Jeremy G.

0

38

0

2 years ago

Service was superb was always. Food was extremely quick and pretty good, some of the nuggs were a bit well done. The only issue was the bathroom was in midst of being serviced and there was cleaning spray on every surface. Inside was tidy read more

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Mark G.

38

83

27

3 years ago

Food was pre readied . Chicken sandwich been sitting in wrapper . Order fresh next time . Fries again luke warm . Nothing was hot miss the good ole days when a fried chicken tasted like road side diner . Pass read more

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Garrett B.

25

222

393

2 years ago

Once again chik-fil-a hits the mark. And this location is no different. Drive thru gentleman was very kind and respectful. Perfect order without any mistakes. They gave us extra sauce upon request. Fries and nuggets were perfect in every way. Inside was clean and tidy, a little busy but that's expected with Chik-fil-A. read more

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Keith S.

92

521

302

7 years ago

Chick-Fil-A's biggest problem is that it's so popular, and so fresh, that the drive through line is a nightmare. That's why I never use it and would prefer they eliminate it. I am sure they won't so here's a hint: park FAR AWAY and walk into the store. I was very pleased that this location offered the Fish Sandwich, which is two fish "sticks" on a bun, served with pickles. You can add cheese and lettuce and it comes with tartar. Two thumbs up ! read more

Chick-fil-A - Fish Sandwich - Fast Food Near Me - Indianapolis, Indiana

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Patrick O.

32

480

2214

5 years ago

You just can't go wrong with Chick-Fil-A. And this location is no exception. At the time of this writing there is no dine in option due to Covid. But that's fine. You can still get your fix by hitting up the drive-thru or carrying out. I opted to carry out. It almost goes without saying that my order was correct, and my food delicious. I look forward to the day when I can again sit down in the restaurant and enjoy my chicken sandwich. Until then, at least it's open. Yeah, I'll be returning. read more

Chick-fil-A - ows the inside of a fast food restaurant - Fast Food Near Me - Indianapolis, Indiana

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Ashley N.

Elite 22

41

86

108

6 years ago

At 2:56p I placed an order for a plain chicken sandwich add cheese via the Chick-fil-A Mobile App. At 3:03p I received a confirmation text of food being delivered to my car by a team member. At 3:11p my food was actually delivered to my car. 2 cars arrived after me, however received their food before me. I was surprised at the level of service when I called the gentleman advised me that the texts are "inaccurate and update on their own." Food was fine. read more

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Ron M.

4

47

8

4 years ago

Food arrived to my table at room temperature. I had just sat down from order when the food arrived. Obviously it was sitting under a "warming" light for way too long. I could not recommend this location. For the price the food should arrive at least warm. Chicken nuggets and French fries at room temperature is not acceptable. I can get that at KFC for less money. read more

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Susie R.

32

391

731

8 years ago

Always love Chik Fil a ! I could eat chicken at every meal (well, almost). And they even make a great grilled chicken, nuggets or chicken breast. Try the frozen lemonade, it's even good sugar free. read more

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William A.

27

424

432

4 years ago

So I stop in, line was short an thought be a quick experience, so I pay cash give the guy exact amount, dosent give me a receipt an I go they the line kind you I never have made it past the order takers without paying so I get to the wind read more

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Lakeya J.

251

157

1032

6 years ago

Just ordered our food from here through door dash. The food was good, but missing a huge part, the sauce. I had called in way before the dasher was there to add all the sauces and whomever I spoke to (manager I believe) told me she would prepare the sauces in the bag for us and have them ready. When the food arrived, the sauces Were not there. I called back and she told me to have doordash handle it. First let me say, I have never had this much issues with Chick-fil-a so this is all surprising. This was not a door dash problem but a Chick-Fil-A problem that could have easily been solved. So thank you Chick-Fil-A for ruining our lunch, we greatly appreciate it! read more

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Amanda S.

Elite 23

157

196

119

6 years ago

Stopped in after a dentist appointment nearby because I was craving a chicken sandwich. I did the mobile order option through the app because the drive thru line is always super long at lunch time. I put my order in before I left my appointment and got instructed to choose a mobile pickup parking spot when I arrived and click the button letting them know I was there. They began making my Spicy Chicken Sandwich with extra pickle when I hit the button and it was brought out to me within 5 minutes. It was fresh and made it back to my house still warm. Pickles are the only thing that automatically comes on it but you can ask for lettuce, cheese, or other items as well as gluten free or multigrain bun. This sandwich is my favorite from there but they have awesome chicken nuggets and waffle fries too. The staff is always super friendly and hel read more

Chick-fil-A - Spicy Chicken Sandwich - Fast Food Near Me - Indianapolis, Indiana

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Dale D.

Elite 25

17

347

330

5 years ago

Great food and great service as always. No matter how busy they are, they find creative ways to keep it moving. I really appreciate the service and the food! I was missing one item when I got home and that's why they only get 4 stars. It was nothing critical but I ordered ahead and it should be right. read more

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Aria S.

0

6

0

2 years ago

Delicious, fast, affordable, easy, amazing, and always hits the spot. Service is best in the industry. Inside is always alive and bustling and full of people, so it's drive through for me. read more

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Megan W.

600

745

5125

7 years ago

This location is amazing!!!! We all know that Chick-fil-A is awesome compared to fast food restaurant competitors but this location is efficient! I've come here for breakfast and lunch and I'm never angry waiting in lines because it flies. They have wonderful staff who are always smiling and helpful and always make sure you have everything you need (silverware, napkins, sauces, etc). The food of course is delicious and I like that they accommodate for healthier options on their menu. read more

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Cj G.

0

37

42

5 years ago

I LOVE THIS PLACE! Their tea is not always as sweet as I'd like but I can't complain because the food is too good! Even in their busiest hours, they are friendly, fast, and efficient. I have not had a bad meal, nor a bad experience. Best customer service for ANY fast food place. read more

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Tricia D.

628

1434

7630

16 years ago

What's there not to love about this fine establishment? To be honest, I wasn't planning on having lunch on this day, but I noticed Chick-Fil-A on the way to running an errand, and I couldn't pass up an order of chikin nuggets and waffle fries. So fresh, so good! read more

Chick-fil-A - chargrilled sammie - Fast Food Near Me - Indianapolis, Indiana

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Chyenne A.

254

159

730

5 years ago

Awesome. Great. Amazing. Wonderful. Delicious. Yummy. Outstanding. Fulfilling. The best.

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Veronica B.

76

2

0

5 years ago

My husband and I eat at Chick Fil A probably too much. Over 100 times within the last several months, and that's not an exaggeration! The food is always fresh and flavorful! We never feel the need to double check our bags because we KNOW that the order will be right. Customer service is top tier. We've used the curbside pickup and delivery and have never had an issue or complaint. If we had to survive on one fast food place, this is where it would be! read more

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Marin F.

0

3

0

2 years ago

We love Madison she's incredible with customer service. Everyone else is very incompetent, but when she's around stuff gets done!

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Matthew L.

0

4

5 years ago

This chic fil a is really terrible to their dashers!!! Making them wait 20-40 minutes while they prepare all their other orders!! read more

Chick-fil-A - ows a chick - fil - a - fil restaurant on a sunny day - Fast Food Near Me - Indianapolis, Indiana

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Annette B.

Elite 22

291

466

690

7 years ago

They shut down for the remodel and even though I was impressed with how they organize drive- thru I and more impressed how it looks now! Panera went in beside them and they STILL are faster getting thru drive thru than Panera! Food is a little high but quality and service is always good! read more

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Kai B.

Elite 19

104

155

2302

9 years ago

Although I've visited Chick-fil-A many many times, my last experience was especially memorable. Excellent service, sounds of children's laughter and Christmas music in the background, and not one but TWO cherries atop my cookies & cream milkshake. Typically, I'm in and out of there for a quick lunch, which goes a little something like this: Me: I'll have a spicy chicken, pepper jack deluxe no lettuce extra tomato. Thank you! C-f-A rep: "My pleasure!" How charming is that? It's a breath of fresh air to encounter such positivity. Eat More Chicken...or don't. If you do, though- get it from Chick-fil-A! It will be good on your tastebuds, and maybe even leave a smile on your heart. read more

Chick-fil-A - My meal is so cluck - Fast Food Near Me - Indianapolis, Indiana

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Gavin P.

0

21

6

3 years ago

Jacob or Joshua he was in the drive threw at 11:45 on Friday September 29th in a black shirt. His customer service is unmatched, and he's got a great attitude. read more

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Matthias Y.

Elite 24

33

296

558

5 years ago

We occasionally stop by here when we need quick food on the north side. Unsurprisingly, the staff is super friendly and helpful! Appreciate the snacks we got for our pup last night. The drive thru is a double-lane one. Fairly quick and efficient. Loved our chicken sandwiches last night, but the bun did seem a little on the crumbly (?) side. read more

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Amy A.

0

1

4 years ago

Usually very happy, but today imagine my disgust when I found a long hair at the bottom of my chicken hash brown bowl. Yuck!!! read more

Chick-fil-A - Hair at bottom of bowl - Fast Food Near Me - Indianapolis, Indiana

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Shelbi G.

250

361

677

9 years ago

Can anyone every say ANYTHING bad about the customer service at Chick-fil-A? This location is clean, and the staff is amazing. The line can be long but you can usually get through it in under two minutes. Plus our pup always gets a treat! read more

Chick-fil-A - Chick-fil-A - Fast Food Near Me - Indianapolis, Indiana

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Haley B.

Elite 24

353

151

226

7 years ago

They just remodeled this location and it's so pretty on the inside! I came here for my lunch break and even though the drive-thru line was wrapped around the building, the inside was moving very quickly. I like that they bring you the food to your table when you dine inside. I tried the Mac and cheese for the first time and it's AMAZING. I will always be a Chick-Fil-A fan! read more

Chick-fil-A - Mac and Cheese - Fast Food Near Me - Indianapolis, Indiana

Chick-fil-A - Cobb Salad - Fast Food Near Me - Indianapolis, Indiana

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Taylor M.

530

76

85

5 years ago

I sure do love CFA! So much. This one unfortunately is really, REALLY slow in terms of the drive thru vs. the average I've seen. Especially compared to the Westfield location, this is really slow. We're sitting in line now. It's been 20 minutes. Yet to order. And the line hasn't been all that long compared to what I've seen at other locations. We haven't moved one car length in at least 5 minutes. Come on guys... this is not acceptable for ANY fast food, much less CFA standards. read more

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Shannon L.

Elite 21

4

41

30

6 years ago

There I was, trying to figure out where the perfect Valentine's Day dinner would be. Enter: Chick-fil-a (and more specifically, Jeff the franchise owner). Imagine a dining experience with live music, attentive service, great food, and at a good price. Now imagine that at Chick-fil-a. For the special Valentines Day dinner, you book a specific table in advance and are treated to table service and roses. What an incredible treat - and it was only $30/couple for a 3 course meal. I hope this doesn't get too popular because I'm definitely booking this next year again. read more

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Mark W.

524

195

355

7 years ago

It's Chick-fil-A.....how can you give it anything less than 5 stars?!!! They are my favorite fast food restaurant. I've never been disappointed at any CFA. I love their food. Service is always quick and friendly! read more

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Katie J.

108

22

0

5 years ago

Never go wrong with chick fil a. Always makes our days at work better when someone requests chick fil a for lunch. The table is always consistent. My only complaint with this chick fil a is sometimes the chicken is different sizes in the chicken sandwiches read more

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More info about Chick-fil-A

3802 E 82nd St
Indianapolis, IN 46240
Directions
(317) 578-4511
Call Now
Order Delivery
Start Order
Visit Website
https://www.chick-fil-a.com

Full menu

Hours

What time does Chick-fil-A open?

Chick-fil-A opens at 6:30 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.

What time does Chick-fil-A close?

Chick-fil-A closes at 10:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Chick-fil-A is closed on Sunday.

Mon-Sat 6:30 AM - 10:00 PMSun Closed

Payment methods

Does Chick-fil-A take Bitcoin?

No, Chick-fil-A does not take Bitcoin.

Does Chick-fil-A take credit cards?

Yes, Chick-fil-A takes credit cards.

Food & Alcohol

Does Chick-fil-A have catering options?

Yes, Chick-fil-A does have catering options.

Does Chick-fil-A have a drive thru?

Yes, Chick-fil-A has a drive thru.

Does Chick-fil-A serve alcohol?

No, Chick-fil-A does not serve alcohol.

Indoor Amenities

Does Chick-fil-A allow dogs?

No, Chick-fil-A does not allow dogs.

Does Chick-fil-A have TVs?

No, Chick-fil-A does not have TVs.

Outdoor Amenities

Does Chick-fil-A have bike parking?

Yes, Chick-fil-A has bike parking.

Does Chick-fil-A have outdoor seating?

Yes, Chick-fil-A has outdoor seating options.

Does Chick-fil-A have parking?

Yes, Chick-fil-A has parking options. Private Lot Parking

Other Amenities

Is Chick-fil-A wheelchair accessible?

Yes, Chick-fil-A is wheelchair accessible.

Does Chick-fil-A have free WiFi?

Yes, Chick-fil-A has free WiFi.

From the Business

Specialties

Welcome to your Indianapolis Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It's our pleasure to serve you.

History

Established in 1946.

Chick-fil-A, Inc. is a family-owned business known for its customer service, clever cow advertising and delicious food. Founded in the early 1960s by the late S. Truett Cathy, the company has grown from humble beginnings. Credited with inventing the boneless chicken breast sandwich, Cathy first served his now famous Chick-fil-A® Chicken Sandwich inside his original 1946 diner, the Dwarf Grill. Today, the family business has expanded to partner with other families, who throughout communities in 48 states and Washington, D.C. own and operate 3,000 Chick-fil-A® restaurants. While the Chick-fil-A® Chicken Sandwich remains a menu staple, Chick-fil-A® also serves a variety of menu items that include Chick-fil-A Waffle Potato Fries®, salads, wraps and hand-spun milkshakes and Icedream®.

More Info

Special Hours, Health Score

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3.1(50 reviews)

0.6 mi

I stopped in to grab something small to hold me over while we shopped…read more Pros: It was clean and bright. There are a kiosks in the center when you walk in if you want to order but I decided to go to the register and order. There was no line and the cashier was friendly. There are a few tvs and lots of seating inside. Cons: I was going to order regular fries but saw they had a promotional on these Parmesan Garlic Fries and opted for that instead. There was no price on display.......there was my mistake.....it cost me $5.98 for some seasoned fries!! They were good but not $5.98 good. This was my fault but I have learned my lesson.

This is typically a stop when we go to the Fashion Mall. Over the years, I've never tried the…read moreburger. Since they had a gluten free bun, I finally decided to try. I'm going to break down the pros/cons of the visit and venture down an area I don't usually have to. Cons: While waiting on our food, I felt every germ social media post quickly cross my mind. A girl with curly hair was flipping her head/hair multiple times while standing at the counter where they grab food to bring to the counter. She also had her face through the window area to the kitchen just inches away from several boats of fries and other food. Almost all employees were wearing gloves, but almost every single employee would touch their face or other areas without replacing the gloves. Due to everything I witnessed while clearly visible, I can't imagine what goes on behind customer view. Price - I was a bit shocked at the price. $30 for 2 burgers, 2 sodas and one fry at a fast food joint. Pros: The burger was good (but fairly expensive).

Menu

Shake Shack The Fashion Mall at Keystone

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Entrance

Joella's Hot Chicken - Indianapolis

4.0(585 reviews)

1.3 mi

Melissa and crew were phenomenal!!! To drive from Avon the…read morefood must be delicious and it definitely is!!! The food is always fresh and I LOVE the garlic Parmesan fries!!! The place is clean with plenty of seating!!! Highly recommend this location!!! Don't stop doing what you guys do!!!

If I could give this place negative five stars, I would happily do it…read more Let's start with the service. When I walked in, there was no one at the register. Not a single person acknowledging customers. I stood there wondering if ordering food required a scavenger hunt or a prayer. Now let's talk about the food... because that's where things really went downhill. The photo attached might look like mashed potatoes, but surprise -- it's actually supposed to be mac and cheese. Dry, clumpy, and looking like it lost the will to live hours ago. I poked it just to make sure it was food and not drywall paste. And the ambience? Just as disappointing. The whole place felt unwelcoming and poorly kept, which perfectly matched the quality of the food and service. So to summarize: Horrible food. Horrible service. Horrible atmosphere. Save your money, your appetite, and your sanity. There are plenty of places that know what mac and cheese is supposed to look like. This is not one of them.

Buy one get one free three jumbo chicken tenders

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Plenty of seating

BRU Burger Bar - Keystone

4.0(166 reviews)

0.4 mi

Lily our server was the SWEETEST, supper attentive, and very knowledgeable of the menu!! Really…read morequite the superstar!! Kay the manager made an appearance as well (always love that) and she was also equally as amazing as the server!! Super kind and made sure our food was correct. Everyone we encountered ( I didn't catch the hostess names) was so nice and welcoming. Also make sure the try the Mac n cheese!! I dream about the stuff!!

Do not go there with large group. It was terrible . They had two different servers . It took hour…read moreto order food , one side of the table Got their food before the other side of the table it took another 45 before the other side of the table to get their food. They forgot my daughter's order completely . There was no rush to bring her food she sat for another 30 min waiting for it . They didn't acknowledge anything . Didn't comp her meal . It took 2 and 1/2 hours for her to get food . We should have left and went somewhere else . The burgers are so so ... do not come with fries ... it's basically over rated expensive so so meal with horrible service . I do not recommend large groups going there for dinner . Actually I really don't even recommend this place , due to so so food and poor experience.

Bar booze selection.

Nashville hot chicken tenders

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Bru fries

Big Woods - Fashion Mall

4.0(42 reviews)

0.6 mi

This is a sit-down restaurant in the food court. They also run the bar in the middle of the food…read morecourt where you can order off same food menu. They have all their house beers and liquors which are brewed/distilled at their facility in Brown County. The menu is heavy on burgers and BBQ but they also have tacos, salads, wings, etc.

After shopping, we stopped in the Big Woods in Keystone to grab a snack and watch the Colts. I had…read morebeen to the Big Woods in Edinburgh and had a good experience. I did not realize that the restaurants had roots in Indiana, but apparently they do. They brew their own beer (Quaff On!) and spirits (Hard Truth). In fact, they have won awards for their spirits. We sat at the bar (so we could watch the football game). The monitors did not have sound, but we could get the gist of the game. The restaurant is dark and quiet (a peaceful escape from the mall). We ordered a Quaff IPA and the Signature Pulled Pork Nachos. The beer is 5 star top notch with lots of flavor. The nachos (tri-colored chips) were loaded with toppings including the pulled pork, beans, cheese, green peppers, corn, onions, bbq sauce and sour cream. Our server was a little indifferent, but got our order right and checked on us a couple times. Food came out quickly. Over all, a good experience that gave us a break and allowed us to catch-up on the game.

Back toward the kitchen area.

Wooden booths. I was seated at a 4-top in a narrow row next to it.

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California Burger

4.2(120 reviews)

2.0 mi

Indiana doesn't have In-N-Out, but one thing we do have is California Burger. They're known for…read morehaving your classic smash burger + fries, and milkshakes. This is your go to for exactly that. The menu has everything from burgers to fried chicken sandwiches, fries (including chili cheese), salads, and then many different milkshake options. What I tried: - single smash burger with cheese -- 8/10 - fries with cheese sauce -- yum - chocolate shake - 10/10 Huge parking lot to sit and eat your food in the car!

Stopped by with a coworker after she said someone told her this place has the best food!…read more We both got burger and fries and it was delicious! The grilled onions and fresh burgers were delicious! They give you so many fries it's hard to eat them all! The fries are crinkle cut and fries to perfection! They come dusted in seasoning and are just great! Support local and get the extra patty it's worth it!