Melissa and crew were phenomenal!!! To drive from Avon the food must be delicious and it definitely is!!! The food is always fresh and I LOVE the garlic Parmesan fries!!! [[HIGHLIGHT]]The place is clean with plenty of seating!!![[ENDHIGHLIGHT]] Highly recommend this location!!! Don't stop doing what you guys do!!! read more

Joella's Hot Chicken - Indianapolis - Sammie with slaw - Southern Near Me - Indianapolis, Indiana

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If I could give this place negative five stars, I would happily do it. Let's start with the service. When I walked in, there was no one at the register. Not a single person acknowledging customers. I stood there wondering if ordering food required a scavenger hunt or a prayer. Now let's talk about the food... because that's where things really went downhill. The photo attached might look like mashed potatoes, but surprise -- it's actually supposed to be mac and cheese. Dry, clumpy, and looking like it lost the will to live hours ago. I poked it just to make sure it was food and not drywall paste. And the ambience? Just as disappointing. [[HIGHLIGHT]]The whole place felt unwelcoming and poorly kept, which perfectly matched the quality of the food and service.[[ENDHIGHLIGHT]] So to summarize: Horrible food. Horrible service. [[HIGHLIGHT]]Horrible atmosphere.[[ENDHIGHLIGHT]] Save your money, your appetite, and your sanity. There are plenty of places that know what mac and cheese is supposed to look like. This is not one of them. read more

Was on a hot chicken bend this week and service here was incredible. I don't know what his name is but the man with slicked hair and goatee who was there everyday was very polite and speedy and probably thought I was crazy for how much I went there! But he was awesome, shout out to him. Chicken always great as usual. read more

Service and food were spot on. The staff was. Wet friendly and attentive. Took a bit to get my order but it was hot and fresh.

EXCELLENT Chicken! 'Fire in da hole' is just the right amount of spice but occasionally hotter than the time before. Kale crunch salad is to die for : ] read more

This may just be the BEST chicken chain ever! We enjoyed our entire meals from beginning to end! I ordered two jumbo tenders with garlic parm fries and it was excellent! The chicken was seasoned to perfection. I loved that the fries were tossed in the parm garlic and it wasn't just sprinkled on top. We barely needed the sauces we ordered because the food was just that good! We were greeted warmly upon arrival and the cashier was very kind while giving us suggestions. The establishment was super clean and inviting and we will definitely be back soon! read more

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Didn't expect it to be this good. We had chicken Sammie with garlic Parmesan fires and wings with mashed potatoes. Garlic Parmesan fries were awesome, Sammie was crispy and tender. Service was fast and friendly. Definitely eat there again. read more

Joella's Hot Chicken - Indianapolis - Southern Near Me - Indianapolis, Indiana

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This isn't it. I tried to order online, which said orders were supported through 8:15. It was 8 pm. I called to order and informed her of want I wanted to order. There was a language barrier. She was very annoyed. When I got there she explained that the special ended at 8 pm. When I finally understood, I said okay I still want it at full price. I did not get what I ordered. I only received the Mac and cheese (don't waste your time), old oil soaked Parmesan fries (that I couldn't eat), a really great kale salad, nuggets, and chicken strips, both of which were good. I also got 4 drinks for $47. What I was supposed to receive was a meal that would feed four people. It was a special on Yelp and in store that I can no longer find, less than 24 hours later. It included four sides, four drinks, nuggets, strips, dipping sauce. That is what I expected for $47. Please see the picture for a better understanding of the extremely small portion sides. Yes, I informed the lady I still wanted the exact meal I intended to order for the special. It is not what I received. Service was not good. She was annoyed and rushing me even though there was absolutely no one inside when I was ordering and maybe one car in drive thru. Food was mediocre at best. The best part was the super tiny kale salad. Will I go back? Yes if they give me exactly what I said I wanted. I also added a picture of what I originally ordered. read more

Joella's Hot Chicken - Indianapolis - Southern Near Me - Indianapolis, Indiana

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This was my first time trying Joelle's and we ordered through the drive thru. There was nobody at the drive thru and we got our order quickly. I ordered breaded tenders and mac and cheese. The tenders did not taste fresh, the skin was tough, and not much flavor. They seemed like they were cooked a while ago and had been sitting under a warmer. The Mac and cheese was very disappointing. It had a very artificial cheese sauce with hardly any pasta. read more

Came here for a very late weekend lunch (~2PM) and there was no line whatsoever at Joella's. We just got a single sandwich to share since we weren't that hungry: Pimento Sammie, Ellas Fav w/ Parm Garlic Fries ($11.50) - The chicken was fried nicely, with a good crisp and a juicy interior. Ella's fav was more sweet than spicy, basically barely spicy - I would definitely get spicier next time. I found that there was way too much salt in the batter/breading. On certain portions of the breading, there was so much salt that I felt like it was burning my tongue. On top of the chicken, the pimento cheese was surprisingly good for the Midwest. Good slightly sweet pimiento flavor and fresh cheddar. The pickles added a good zing and it was all on a nice buttered bun Parm Garlic Fries Upgrade ($0.75) - These had a nice parmesan, garlic and oregano flavor. They were kind of oily but they had a very good crisp. The salt levels could use some adjustments, but Joella's serves up some pretty good chicken and fries. read more

Joella's Hot Chicken - Indianapolis - Southern Near Me - Indianapolis, Indiana

On 2:16/26 I ordered the worst tasting sandwich I've ever had. It was a stale over fried soggy sour BBQ sauce I couldn't finish it. I'll never go back to this establishment. read more

Hadn't been here in a while and was in the area. Didn't know they had chicken thighs which are my favorite! Long wait and it wasn't busy but overall was pretty good. Loved the kale salad, a bit too much dressing but tasted good! read more

Joella's Hot Chicken - Indianapolis - Chicken thigh in front...tenders in back - Southern Near Me - Indianapolis, Indiana

Great flavor and options. Better than similar themed places. Friendly service at this location.

The line at the drive-thru was long, that was a good sign. In desperate search for kid's meals for my grandchildren, we tried Joella's. We ordered inside to avoid the line outside. I had the chicken slider plate which comes with 2 sliders and choice of sliders. You also pick heat level of hot sauce. The tweener heat level was spicy hot without overpowering the taste of the chicken. The sliders were piping hot, chicken was juicy, breading crispy, served with a pickle on a dinner roll. The slider was good with a lot of flavor. The fries (my side) were also very hot and really crispy. They were the best fries I've had in a while. My meal was $9 with tax. The portions in the Kid's meals were impressive. There were plenty of fries, large chicken tenderloin and a milk box. All for only $4.99. The kids were happy. The service is friendly and quick. The dining room is clean and not many people at noon. Joella's is out of Louisville. The menu has a variety of Southern offerings such as greens and banana pudding. I'll be back. Perfect for a quick chicken sandwich and they are opened on Sundays. read more

Joella's Hot Chicken - Indianapolis - Menu - Southern Near Me - Indianapolis, Indiana

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I always drive by Joella's and finally decided to stop today to see what it was all about. As I pull up to the drive through, I saw a sign that said it was temporarily closed. That is the only reason I am not giving it a full 5 stars. I wanted to be able to stay in my car as it was cold out, but ended up going inside. Inside of Joella's was clean, nicely decorated, and staff was extremely friendly. I had heard of people ranting about how good their fries are and obviously their chicken so I ended up getting a classic chicken sandwich with their crispy thin fries. My boyfriend ended up getting their slaw chicken sandwich with a side of mac n cheese and mashed potatoes. The fries are HEAVENLY. So crispy and salty. Absolute perfection. The chicken sandwich was juicy and the bun almost had a honey taste to it. Also delicious. The mashed potatoes were soft and creamy and the mac and cheese was simply phenomenal. I will definitely be going back to Joella's the next time I crave yummy fries and some good ole chicken. read more

Joella's Hot Chicken - Indianapolis - Classic Chicken Sandwich & Crispy-Thin Fries. - Southern Near Me - Indianapolis, Indiana

I've ordered pickup from here a few times, and my experience has always met expectations. Today, I ordered the cod instead of my usual chicken, and it took some time for my order to get ready; I'm guessing because the cod probably had to be cooked separately from chicken orders. Anyway, no big deal; I'd much rather have to wait to ensure fresh food! But, the staff clearly felt badly about the wait, as they were very apologetic despite my not complaining. When I unpacked my meal ay my desk, I saw that the staff had included a complimentary banana pudding, which was a very pleasant surprise! To the sweet staff, I hope you know that I also very much enjoyed my meal! The cod (ordered hot) was fresh, perfectly crisp, and had a nice kick to it. Thank you! :) read more

I played Yelp Roulette for Castleton. They were some other options I wanted to try like burgers and BBQ, but I had that recently. #40 on the list was Joella's. As I looked at the menu, it claimed the winning spot for my supper. Joella's is a little different from your standard fast food chicken places. You get to choose your level of spice, more side options, and dipping sauces you do not get from other establishments. I went with the Jumbo tenders at the Ella's Fav level with red-skin mashed potatoes and green beans. For checking in to Yelp, I also got a big wing, which I almost had to argue about receiving. The tenders were big, juicy, and on the spicy side. The green beans were ok but the mashed potatoes was very creamy and delicious. The wing had good flavor but has the flaws of most wings, not enough meat and some maneuvering. One sauce comes with the meal and one sauce is just not good enough for this sauceaholic. So I chose 5 and paid an extra 50 cents for each one. A description of the sauces I tried are: Jojo (Mustard BBQ), Bama white (a lot of horseradish), cheerwine BBQ (Cheerwine is a chery flavored soda), pimento ranchero (ranch with pimento cheese), and my favorite - the spiked honey. I am having a hard time thinking of a sauce similar to it. Either way, that's the sauce I'm choosing next time then either the Jojo or Pimento Ranchero. For dessert, they have pie in a jar. I had the chocolate peanut butter one which was very fulfilling. I get to keep the jar too. Sweet tea was Indiana level sweet tea which means barely sweet. But it was fresh-brewed. I thought of Joella's as a better Southern Pop-eyes. If you love fried chicken with some heat, come give it a try. read more

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Received excellent service from the young man at the counter and was promptly served at a clean restaurant and table. He suggested the special which was two pieces of white meat on a piece of toast, and I took the side of green beans all which were very good read more

I'm surprised how popular this place is. I stopped in here mainly because of the dine in it offered. I looked at their online menu prior to coming here and I was excited to try their vegan chicken. This was by far a great experience from the moment I ordered. This place is beautiful inside as it is outside. It's sad that this place was understaffed but I can't blame them for that. I ordered a combo menu and the part I was shocked by is that a drink was not included because I was excited to try some of their specialty drinks they sell. Overall I love this place alot and it's got enough of my attention to come back here and it draws plenty of people daily! Highly reccomend! read more

Joella's Hot Chicken - Indianapolis - Southern Near Me - Indianapolis, Indiana

I've never had a bad meal here! The food arrived super quick. I barely scooted into my booth before the lady showed up with our meals! It was my friend's first time here and he really liked it! He doesn't like spicy food so he ordered the plain chicken tenders with the garlic parmesan fries and loved it! A great example why this place is one of my favorite in town! There's a spice level available for everyone! There is a nice ambiance here that makes it ideal for families or large groups! I always leave full without feeling weighed down like other fast food joints! You can get two big meals her for under $20! What a st read more

Wow! That's some good chicken! Mac n cheese was pretty good, could've been a little creamier. The mashed potatoes were good. Not sure about the BBQ sauce gravy on it. If you never had it you might want to tell them to put that on the side so you can figure out if you like it. The chicken was absolutely perfectly cooked. Nice big size of chicken. Crispy crust, tender inside, several choices of bbq sauce and dipping sauces with nice big crisp pickles slices on Hawaiian sweet bun. I had some kinda mommas white dipping sauce, it may have had a little horse radish in it? Was very good and I had the tweener bbq sauce on the chicken. Both were just right for me. I will be back to try some more. read more

Amazing service. The bleach buzz is very nice and the guy is very friendly and caring and kind and sweet and loving.

Decided to check out a chicken place we had never heard of, Joella's Hot Chicken, while in Indy earlier this month. The employee that took our order was quick and honestly one of the most cheerful food workers I've seen in a while. We told him we'd never been there and he told us about the most popular items. We both got jumbo chicken strips (mine with southern sauce and his with Ella's favorite sauce, both honey mustard dipping sauce). My hubby got 2 sides (mac&cheese and fries) while I just got mac&cheese. He handed us a number and we sat to wait for our take out. Honestly, it was some of the best chicken I can recall ever having from a restaurant. It was juicy and the honey mustard complimented perfectly. My husband didn't undersell the fantasticness of the mac & cheese. It is creamy and just as delicious reheated. I am so glad we made the stop here. I know I am requesting to coming back here when we are in the area again, especially since they have locations in only 5 states and Indy is the only place I know I'm coming back to. read more

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[[HIGHLIGHT]]My first clue this meal wouldn't be good was the fact it was about 5:45 pm on a busy commuter street and there were zero people at the restaurant and my food was already sitting on the shelf but I was early to pickup.[[ENDHIGHLIGHT]] Then, I looked in my bag to find the $4 glass jar shortcake I bought was actually a $4 3-spoon-serving of shortcake in a plastic takeout container. When I got home, our chicken was so dry it was inedible. The breading was falling off, too. We redeemed a reward for a free side and got the fried pickles...They were not fried. They had barely a dusting of coating on them (not even enough to make them soggy but somehow...they were soggy) and they basically were just plain raw pickles. My son took one bite of his meal and asked "What's wrong with this chicken?" So...ultimately it's a snack dinner night. I'm really disappointed, Joella's used to be so good. read more

I've had a Popeye's chicken sandwich, I've had a Chick-fil-a chicken sandwich, and now I've finally had a Joella's chicken sandwich. I've driven passed this place an infinite number of times, and finally decided to stop by and give it a try (after being highly recommended by one of my co-workers). The menu itself is relatively simple with lots of customizable options. I went with a chicken sandwich and added pimento cheese. For my side I went with mac and cheese. My girlfriend got the chicken tenders with a side of french fries. After ordering the chicken, they ask which spice level you want. There are 6 different levels ranging from no heat to inferno. We both went with "Ella's favorite" which is level 3 of 6. They also have several sauce options including Jojo sauce, cherrywine bbq, spiked honey, pimento ranchero, honey mustard, ranch and blue cheese. We went with ranch and Jojo sauce (the basis of which is a mix of bbq and honey mustard). We got our order to-go, but there were several families dining in. They had every other table blocked off for social distancing. Overall, I was very impressed with my chicken sandwich. The chicken was high quality and very tender. The pimento cheese on top added a really nice flavor. My girlfriend also enjoyed her chicken tenders, which were served on top of a slice of bread. Jojo's sauce complemented it well. However, we were both a little disappointed in the french fries, which were kind of bland and nothing to write home about. That said, the chicken is definitely worth coming back for. The chicken and waffles with spiked honey caught my attention, so I'm looking forward to giving that a try next time. read more

Joella's Hot Chicken - Indianapolis - Pimento chicken sandwich and mac and cheese - Southern Near Me - Indianapolis, Indiana

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Great eats I love it all. Thanks so much for the food good. Chicken plenty of different options. good Mac

It's not the easiest location to get to, but worth it. Typically very speedy service and consistent. They offer dine in and take out. If you're getting a large order I would recommend calling in ahead for curbside service. Jumbo Tenders with One Side is great for a cheap and fast lunch. Two sides is not much more and worth it if you are more hungry. Ellas Fav and the Honey Mustard are fantastic. Great fries! read more

Joella's Hot Chicken - Indianapolis - ELLA'S FAV - Southern Near Me - Indianapolis, Indiana

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Joelle's Hot Chicken is a step above the rest when it comes to fast food. I decided to order some jumbo Chicken tenders for dinner tonight through Uber Eats. I was surprised to see a buy one get one free deal on Chicken tenders, so I immediately jumped on it. I ordered the kale Crunch salad as my side which is awesome!! The chicken tenders are definitely huge and tasted wonderful! I have been to the establishment on 96th St and it is just like any other fast food restaurant, except this was very clean and high quality. The staff were very professional and friendly, and they handled each order with grace and elegance. The restaurant was busy and is always busy every time I drive by the establishment. Joelle's puts out an excellent product from what I can see, and the spiked honey is incredible and fabulous!! This is a excellent fast food restaurant for dinner and Joelle's will always remain #1 on my list for Chicken tenders. They are irresistible and you cannot get enough of them! read more

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Chicken strips were good. Thin fries pretty good as well. [[HIGHLIGHT]]Tables not cleaned.[[ENDHIGHLIGHT]] Beware of huge potholes in parking lot. read more

Hate to leave 3 stars, I love Joella's! Always pretty fast, staff is always super friendly and nice, and the food is always so great! My bf and I live close, and pickup from Joella's multiple times a month. But recently a few changes have been made and the last 3 times (including tonight being the reason for my review) have left me very disappointed. THE RANCH!! The recipe for the ranch changed and is thick and doesn't taste good. I always get and LOVE the kale crunch salad as my side, but again the last few times has tasted extremely acidic and just different. We are also so sad about the collard greens no longer being on the menu! Again we love Joella's, but these changes have left me looking for something else when we need to pickup some food. read more

LOVE me some Hot Chicken! Joellas HC is one of my favorite go to spots because of their Pimento Cheese and Garlic Parm Fries! read more

Joella's Hot Chicken - Indianapolis - a chicken sandwich and fries - Southern Near Me - Indianapolis, Indiana

This time around at Joellas I ordered the 3 piece tenders - hot with a side of Parmesan garlic fries and Mac n cheese. I was super disappointed with my experience. The tenders.. these almost felt reheated. They were super tough and slightly warm with a almost wet batter that wouldn't stay on the tender. Overall really dry piece of chicken. The fries.. almost seemed like normal fries. They were shoe string with a little amount of Parmesan on them (not worth the extra charge). Came out cold and underwhelming The Mac.. this might have been the worst part. When I went in for the first bite my fork took the whole portion out in one piece. Meaning the Mac n cheese was cold and almost felt reheated as well. I usually come here once every 4-6 months and am pleased with my experience. Now, I am hesitant to give this place another chance. read more

Joella's Hot Chicken - Indianapolis - Tenders - Southern Near Me - Indianapolis, Indiana

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I love Joella's! This is one of the few local places that I am an ever repeating customer at. I like that it bridges the line between fast food and classier food as there is still a drive through! I recently ordered through DoorDash and it got here super quick and still warm. I ordered a variety pack of the chicken tenders. It came with tender with each of the sauces and spices, so six total, ranging from mild to burn your mouth hot. The Fire in Da Hole tender looked innocuous, so I took a bite and at first I thought it wasn't bad but then it BUILT in heat and soon I was running for a glass of milk. So if spice challenges are your thing, go for it! I think I will stick with the hot honey version myself from here on out! Also, they have the best Mac and cheese of any casual dining establishment I have tried. Creamy and thick! So cheesy! Love this place, keep up with the good work! read more

Joella's Hot Chicken - Indianapolis - The variety pack, sorry for the bad lighting! Home eating struggles. - Southern Near Me - Indianapolis, Indiana

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Are these people trying to tell me that I should be on a diet? Having extensive travels through Columbus, OH & Nashville, TN (hot chicken staples), I was hoping for some good hot chicken but left disappointed and underwhelmed. Chicken portions: For the price point, I was surprised how small my chicken tenders were. For $1 more, I could get double the portion at other national hot chicken staples. Chicken: Skin had heat and flavorful but it didn't reach the core of the meat so if you got a bite of all meat and no skin, it was bland. Decor: Their booths offered a nice place to sit for groups of 4 but the table length didn't even reach the end of the booth... so my booty was on the seat but my food was to my side. Sides: Collard greens, Mac & cheese were good but the kale salad was bland and average. read more

Joella's Hot Chicken - Indianapolis - Fried tenders with Two Sides - Southern Near Me - Indianapolis, Indiana

Great place with awesome chicken. You can choose how Spicy you want it and it's hot! but so tasty at the same time. Best part for me was the great staff. Oh and I checked in and they gave me a free giant chicken wing! read more

Joella's Hot Chicken - Indianapolis - Southern Near Me - Indianapolis, Indiana

I placed an online order at 4:50p on a Tuesday. The process was easy with no complications. I received an email confirmation stating the order would be ready at 4:56p. I arrived at 5:08p and walked inside to pick up my order. The place was empty, only one table being occupied and no one at the counter. I was greeted upon entering. I said I was there to pick up a take out order and gave my first name. She asked for my last name, looked at the only order sitting on the counter and handed it to me and told me to "Have a nice day". I ordered a Dixie Chicken Sammie with french fries and a Jumbo Tender with Mac n Cheese and honey mustard. Everything came as ordered with nothing missing. I ate the sandwich and fries and took the tenders home for lunch the next day. The Dixie sammie was a fried chicken sandwich with cole slaw and a pickle. This sandwich reminded me a lot of the chicken sandwich at The Eagle (for Indy locals). It was delicious! The breading, the seasoning, the cole slaw...YUM. The only thing I didn't care for was that it was made with two side by side pieces of chicken, so it was hard to keep the sandwich together. The french fries on the other hand were the worst fries I have ever tasted! They were cold, rubbery and had zero flavor. I could only eat a few before tossing the rest. They were disgusting. The next day I reheated the chicken tenders in a toaster oven and nuked the mac n cheese. Again, the chicken was delicious! It was still moist and flavorful the next day. The Mac n Cheese was just okay. I liked the seasonings and the cheesiness, but it tasted more like mashed potatoes. I felt like I was eating cheesy mashed potatoes. I would eat the chicken again, but their sides need some major improvements. read more

Very unsanitary. Employee didn't wash her hands after using the restroom. Another employee coughed in his hands instead of his arm. [[HIGHLIGHT]]The place was just very dirty. Sticky countertops, nasty restrooms, and dirty drink stations.[[ENDHIGHLIGHT]] The food is always so good but it's probably not worth the health risk. read more

Nashville hot chicken that can give the original a run for its money. I love fried chicken, I also love Nashville Hot Chicken. I have eaten Nashville Hot Chicken in Nashville at some of the original joints that invented it. Joella's Nashville Chicken is a chip off the old block of the original recipe from the south. I am not from Indiana but, I will say that if I lived here I would eat at this joint at least 2 times a week. The chicken was perfectly cooked and the hot chicken oil made this some of the best chicken I have had outside of Nashville. Get your buts into this joint and get your chicken on. read more

Joella's Hot Chicken - Indianapolis - 1/2 Hot chicken - Southern Near Me - Indianapolis, Indiana

Decided to try here but used the drive thru. Big and easy to read menu was nice. Making a selection was easy. Person taking my order was friendly and so was the person working the window. Quite efficient as it was less than 5 minutes from order to getting back in the road. There was another car ahead of me but they were efficient. Food was plentiful and tasty. First time I've had parmesean fries. I got the tweener heat level. It was tasty but next time I will try hotter. Solid place I would recommend. read more

Joella's Hot Chicken - Indianapolis - Southern Near Me - Indianapolis, Indiana

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We love Joella's and anytime we are in the area we go. Well this visit we made a special trip to try the cluck cone on its last day being served. The cluck cone is a waffle cone with Mac and cheese and fried chicken tenders cut up in chunks, all inside. Those are my two favorites so I knew it would be good. Well it was except for the cone. It was terrible. Not edible!! I am glad I tried it but if it was still on the menu I would not get it again. If you love Mac and cheese, get theirs. In my opinion it's the best out there!!! read more

Joella's Hot Chicken - Indianapolis - Lunch special $7.99 2 tenders, 1 side, a drink and a dipping sauce. I added an extra side for $2.09. - Southern Near Me - Indianapolis, Indiana

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