The employees at this location make excellent sandwiches. I usually order the same sandwich, a #6 six veggie, and I customize to add a few additional ingredients. They always do a great job here, my sandwich always has all the requested ingredients, and it is put together very nicely. They definitely use care when building the sandwiches here. Service is always friendly and freaky fast as well. read more

Jimmy John's - #6 Veggie - Sandwiches Near Me - Carmel, Indiana

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When Technology Fails, People Triumph I had a problem. My lunch order had disappeared into the digital void. The day before, I'd received a coupon from Jimmy John's, one of those offers you just can't pass up. I placed my order online for a 12:30 pickup the next day. The confirmation came through immediately, and I thought everything was set. But the next day? Nothing. No follow-up emails. No notifications. Just silence. When 12:30 rolled around, I headed to the store, unsure of what I'd find. That's when I met Jimmy, who was running the shift. I explained the situation, and he checked his system. No order. Nothing. I pulled up my phone and showed him the confirmation. It waspaid for, scheduled for 12:30. He looked at his end again. Still nothing. Here's where the story could have gone wrong. Here's where I could have been met with excuses, bureaucracy, or a shrug. Instead, Jimmy said five words that changed everything: "We are going to make this right." He called out to his team: Hermilla, Cenobia, Emily, and Kylie, and they assembled like a pit crew. In what felt like no time at all, they had a fresh sub ready with all the fixings. Cut in half. Extra napkins. Bagged up perfectly. I thanked them for the incredible customer service and headed back to work. When I sat down to eat, I was reminded once again why I keep coming back to Jimmy John's. Every single time, the product is delicious. Consistently, reliably good. The great crew at Jimmy John's on West 116th turned a system failure into a victory not just with a great meal, but with the kind of customer service that creates loyal customers for life. I'll be back. read more

Ordered a beach club, got home started eating it and it's completely missing the meat! This location hardly has issues but their sandwiches are on the pricier side to miss the main part. read more

Indeed, this Jimmy John's is freaky fast. It's so freaky fast that I think I irritated the woman behind the counter with the amount of time I was looking at the menu. I was messing up her freaky fastness! I guess people who visit Jimmy John's usually have the menu committed to memory, or maybe they order online for pick up. In any case, if you go to Jimmy John's in person and are looking for the Little John's on the menu ... they are not on the menu. But they do exist, and you can get a Little John in any of the varieties that are offered for the Original sandwiches. There, I saved time for you and the person behind the counter. I actually kind of love the exasperated response from the lady behind the counter as I was asking her questions about Little Johns, because it shows her commitment to efficiency. You can't call your restaurant freaky fast and BE freaky fast if you indulge every slow-minded, indecisive Carmel yokel like myself. I clearly need to do better, and next time, I will -- I'll place an order online for pickup. That way I can examine all of the sandwich options at a glacial pace on my own time. Once I ordered my sandwiches, they were ready in just a couple of minutes. So fast! (One would even say ... freaky fast. OK, that's the last time I'm using that phrase, I promise.) My order was correct, the sandwiches tasted great, and everyone was happy. This location also has a drive-thru, and you can pick up your online order through the drive-thru, too. read more

Jimmy John's - Sammiches - Sandwiches Near Me - Carmel, Indiana

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John took our order. I think he was the ""John" of Jimmy John's. He was friendly and quick. I had the tuna on whole wheat. The sandwich was packed with creamy tuna salad, lettuce, tomato, perfect. Just like I like. These sandwiches are huge. I always say that I will save half, but they are so good that I eat the whole thing. My husband had the Vito toasted. He loved his sandwich and ate like he was in a trance. The dining room is typical Jimmy John's with a dozen small tables. We were able to find parking, which is a feat in this shopping center which is always packed. The drive thru does a robust business. I always have a good experience at JJs. They know how to do consistent service with tasty sandwiches. read more

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Good, clean good service and sandwiches . We will continue to use this local sandwich shop

BLT was good, but the Chicken Caesar Wrap was dressed with a wasabi-tasting dressing instead of Caesar! I do not like wasabi!!!! It was terrible. The whole sandwich was soaked with it. I didn't even know that Jimmy John's used wasabi. Very disappointing. read more

Worst customer service out of any Jimmy John's in the area. I walked in and there was no one in line, the only people inside were 3 employees who couldn't be bothered to take my order. Two of them continued to talk amongst themselves as the other employee stood there and looked at me. Their lack of care is not something new as I've spoken to several other people who have experienced this and ended up walking out. read more

Always quick and friendly! Good is always prepared like it should be and they never mess up my order. Perfect for a quick lunch grab. More than anything I appreciate the friendly and professional staff! read more

Was not disappointed. Jimmy johns was easy to get my order. Let than a 4 min wait in the drive through. Got my sandwich and left. I ordered a Vito, which is the # 5. Bread was very fresh, sandwich was very tasty. read more

Jimmy John's - Vito - Sandwiches Near Me - Carmel, Indiana

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Worst Jimmy John's ever. Clarence took my order, no communication skills or customer service. Left my food on the counter and then looked at me As to by my own Togo order? We don't treat people like this in TEXAS. If you're not happy with your job go home... read more

probably not a common occurrence but when i ordered a 6 inch sandwich, an employee intentionally chose to make it using a loaf that was not even the width of my wrist. it felt like i was just handed a thin breadstick with meat in it. i aas so taken aback that i forgot that i normally ordered a 6 inch, and ordered two. both were identically small. i feel as if i have been scammed for no reason. probably the worst experience i've had as of yet. didn't get the names of the workers. i have used my hand for reference in the photo attached. read more

Jimmy John's - Sandwiches Near Me - Carmel, Indiana

So I order here for work on a really regular basis. I always get super speedy service and my sandwiches are always right. Make sure you're really clear with directions, I do get drivers that get lost on the way to my building. Buildings fault, not theirs. I also really dig the drive thru! I come here on weekends and just order my sandwich and head out. There usually isn't a big line and of course the service is super fast! Jimmy johns is delicious, I either get their Veto with hot peppers or a Turkey Tom. Not sure what it is about their melt in your bread or toppings but nothing compares to them For a good sandwich! read more

Worst Jimmy John's ever. Terrible service, very rude staff and food was bad. Overall awful. Drive to another Jimmy John's, please.

Guys, what the #%*%!!! I found mouse crap on my sandwich. Completely unacceptable. Yelp wants me to keep writing otherwise this'll be just a suggestion, but seriously any place where this kinda goes out the door, then I better keep writing. read more

Jimmy John's - Oh, just a fresh mouse turd on my bread. - Sandwiches Near Me - Carmel, Indiana

We've been using the drive-through here for over a year now. I feel guilty that I never reviewed these guys before, but today's experience was just so fabulous I had to. I ordered the number seven which I think is called the East Coast Italian. What an amazing sandwich...whoever assembled it did the perfect amount of everything, and it tasted fresh and delicious. These guys have never given me an incorrect order, they are always friendly when I pull up to the window - and always very patient with me when I'm ordering. I highly recommend this location! read more

Ordered via app...got my order within 20 minutes. They brought it to my hotel room and It was exactly as ordered with napkins! Just what I expect from Jimmy John's! read more

I'm sorry but any business that has the wrong hours every single day on Yelp cannot have anything above one star. Please fix your online presence as you are a corporation. Get it together. read more

Good simple sandwiches. Jimmy mustard is recommended if you like your Dijon mustard with mustard seeds. If you don't want white bread sub then they also have two other options sliced wheat and lettuce (for those watching their carbs). Service has always been friendly and of course speedy even at lunch hour. If you get a chance, check out the bathroom (at least the men's had some funny stickers surrounding the tiles at eye level. I won't spoil the joke. read more

This is by far the greatest Jimmy John's I have ever been to. Their service is always fast, they always get my order right, and the staff are always nice to me and my family. Andrew at the drive thru is always courteous and Freddy and Gerardo are some of the nicest managers I've ever seen. I recommend everybody go to this Jimmy John's. read more

Food is typical Jimmy Johns. Service at this location is slowest I've had and absolutely no eye contact upon entry and oddly even at the time of order. The woman had no smile no words , not even "can I take your order". read more

Only used them via drive thru, but they are always freaky fast and my order is correct!

Wow. Okay, Jimmy John's, you appear to have a veggie sandwich, but it is a huge joke, so you are getting one of my very rare one star reviews. It is called the "Veggie Gourmet" sub and actually says that non-vegetarians would enjoy it too. However, the sandwich consists of provolone cheese (okay, but not enough flavor for a sandwich on its own), iceberg lettuce, and "avocado spread" but there is very little of this on the sandwich, and I had to look carefully to make sure it was there at all. Where are the veggies?! I thought Subway's veg sub was terrible, but this may be the worst sandwich I've ever had, and I'm not kidding. I know I shouldn't take offense to a sandwich, but I talked to a coworker who had a similar experience with it... they really need to take it off the menu. Please don't try to pretend you're veg friendly if you're not... I will respect you far more! If you're a meat eater, you may like it just fine, though! read more

Second time this person has been working the drive-through window when I ordered a sandwich. Both times the Coke has been spilled all over the outside of the cup. Both times I had to ask for napkins to wipe it off. This time the Coke also only had about two pieces of ice in it like it had been sitting out for awhile and wasn't full. Also, the person working the drive through window needs to work on his customer service skills. Barely communicates with or greets the customer. read more

We go here often, and it's always pretty quick and fresh. It seems they are headed toward the Subway path though, where you get a lot of bread and toppings, but not a lot of meat (getting a little skimpy for what you pay). The people are friendly and the orders are almost always accurately prepared. read more

Slowest Jimmy Johns I've ever been to. Waited 10 minutes for 2 sandwiches. Ridiculous

My sister and I wanted a gluten free meal while staying in a hotel in Carmel, IN. We ordered JJ unwiches. They brought us what we wanted, the food was fresh and delicious and they were "freaky fast"! Really, they came within 15 minutes from when we ordered! read more

crystal is the best employee here. She almost treats me like a member of her family with how nice she is. Will continue to eat jimmy johns as long as crystal delivers my read more

Long story short. I paid online with tip. The delivery driver took my lunch to the front of the building, I specifically noted in delivery instructions DOOR 5. My food sat there until someone took it and they did not refund my money. I waited at DOOR 5 My whole lunch break. read more

I am only giving three stars for this jimmy johns in particular bc they never can get my order right. Always to much mayonnaise or oil/vinegar. I ask for wheat bread and it is not made on it. I love jimmy johns and always will but I wish the one in clay Terrance delivered to me still :( I order it for delivery at least once or twice a week and something is always wrong.... Hopefully the problems will get fixed but just not the same attentiveness as other jimmy johns. Breaks my heart. read more

Jimmy's is always a classic. There are enough people working there to staff a football team which means they are extremely efficient. Food is good, though I always get the same thing, #9 w/ hot peppers! Yum! read more

I had a positive experience here. I ordered the hunters club as a lettuce wrap. It came quickly and when I was eating it, it never fell apart which is what I hate with lettuce wraps. The lady at the front was nice and gave me a large cup for my water. I would come here again. read more

Delivered to IU North met me I'm the lobby in less than 5 minutes order wad correct and still cold

So I live literally one mile from this restaurant. We are the second closest subdivision. But they won't deliver to us. They will drive right past us to deliver farther then us. At one point they were delivering because they realized how ridiculous the boundaries were. But since they hired their new manager he decided they weren't going to delivery to our subduction anymore. So I asked him " you'd rather drive past our subdivision and deliver to those places and lose customers them deliver here" and he said yes. So guess what? I will never spend a cent in a jimmy johns again read more

First off would like to preface by saying I enjoy Jimmy Johns food, in fact I feel it is one of the better sandwich joints around. However when I called to make a order for delivery they told me that I was in a "dead zone" and they can't deliver it. I only live 1.8 miles away from them and the drive is literally a straight line. Freaky fast, pfft, when you can't even make it to a location 5 minutes away you really can't say you deliver. read more