Food was tasty. Service was great handled two lines very efficient. ambiance in drive through was normal. overall a good experience. read more

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I hated this chick fila not because of the food but because of the customer service, whenever i asked for a refill this worker named kaylin martinez looked at my cup and laughed in my face and walked away and didn't refill my cup, she then proceeded to be rude towards other employees and just made everyone uncomfortable. read more

Service with a smile and genuine politeness can't be beat! The good food is obvious if you love a good warm chicken sandwich, bites or even a cool salad. Don't forget their shakes for a sweet treat too!! Thanks y'all for providing our family with many meals on the go filled with goodness read more

Chick-fil-A - ows french fries and ketchup - Fast Food Near Me - Kingwood, Texas

First, I would like to complement whoever does the hiring here. The staff are positive in attitude and very helpful. It makes you want to give them your business. The food is a cut above other fast food and all of it is crave-able. If you're interested in supporting a company that works for your patronage... or you just want a great chicken sandwich, give your business to them! read more

JACKED up breakfast prices dramatically!!!!! This particular location is also notorious for forgetting items. The teens working are pressured to get cars moving so fast and items are always missing in my bag. Everything also appears thrown together. Stinks, because it's located in convenient spot. Lost my business for good. read more

Chick-fil-A - ChicFilA - food thrown together - Fast Food Near Me - Kingwood, Texas

I'm deeply disappointed by how the Chick-fil-A in Kingwood handled a serious safety issue involving my young grandson in their play area. When we approached staff with our concern and asked to speak with a manager or review security footage, we were told no one would be available until the following morning--despite clearly expressing the urgency of the situation. The response was dismissive and lacked the seriousness we would expect in any circumstance involving a child's safety. Ultimately, we had no choice but to contact the police ourselves. As a grandmother and a concerned member of the community, I believe businesses that advertise themselves as family-friendly must be held to higher standards. I can no longer recommend this location--or any Chick-fil-A, frankly--if the safety of a child is not treated as the highest priority. Children's safety should never be negotiable. read more

Not good. Have gotten my order wrong half the time I've visited this restraint. They always make me pull up and wait longer, for regular orders. The chicken doesn't taste as good as other franchises. All around bad chic fil a. And that's hard to do. read more

the best fast food ever i love the chicken sandwiches and chicken nuggets i recommend this fast food over all the fast food good job cook

Hands down...the worst Chick fila food I have ever had! I could not finish my meal because the chicken sandwich was so dry I literally choked on it. Absolutely horribly read more

Chick-fil-A - Dry chicken - Fast Food Near Me - Kingwood, Texas

Like the play area. Staff are friendly enough. Kids toy in the kids meal was totally lame - like some trivia game not suitable for a 5 year old. They don't advertise this but you can change the toy for an ice cream. But Ice cream is too icy for our liking (prefer creamy). Tried the grilled chicken cool wrap. Didn't look like the picture which showed a solid core of chicken in the wrap. Mine had way too much lettuce and hardly any chicken. Pic attached. read more

Chick-fil-A - Where's the beef?? I mean chicken. All I saw and tasted was a sea of lettuce. - Fast Food Near Me - Kingwood, Texas

The employees were very unwelcoming and did not fulfill my order correctly. I did curbside pickup and when I informed the employee about the mistake he was disrespectful. I had to go inside and was still treated with disrespect by the manager. This establishment has always been known for being kind however that was the very opposite of my experience today. I will definitely not be returning to this location because of this poor behavior and I advise others to do the same as management is not training employees properly. read more

Super slow. This has to be the slowest Chick-fil-A I've ever been to. Definitely not the level of customer service that you expect with a Chick-fil-A. read more

Lately, this location takes forever to serve breakfast. We always wait more than 10 minutes just for 10 counts of chicken minis for our son and a chicken biscuit. Our son is autistic and this is his routine before he goes to school. Now he is late for school almost every morning because they cant get it together. We have find a way to change it up and that's like moving a mountain for autistic kids who do not handle change well. read more

Went threw drive threw for 10 minutes just for them to have us park and wait another 5 minutes ridiculous wait time for a fast food.... Not to mention the entire teen staff was just lolly gagging around read more

It's good, the chicken sandwich is awesome! The only awful thing is they don't open Sundays!! read more

Awesome service here in typical chick fil a fashion, going on 2 years eating here with zero balls dropped. Also shoutout to the guy Diego in the window keeping people energized and having a good time at work read more

This location is my absolute favorite HANDS DOWN!!! We have always been greeted with a smile, courteousness, and the ever present "My pleasure" at the end of speaking with ANY employee. Service is ALWAYS super fast! The drive through is THE BOMB!!! Inside service is just as amazing. I love that we can walk in with our huge family of 9 (or more if they are in town) to eat and hang out or have an unscheduled birthday party. We walk in with cake in hand and celebrate. Best thing no one gets stressed. Sometimes we'll sit for 3-4 hours because the atmosphere is just so great! plus, the kids LOVE being there. Chick-fil-A is our family favorite...especially this location! I'm not sure what the people that left low ratings are taking about...but based on how often we have gone and go the this location, I'm willing to bet they were already having a rough day and that allowed their judgment to be less than. Hopefully they returned and had a better experience. BUT, true Chick-fil-A fans won't let a few "rotten eggs" keep them away from amazing!!! read more

if i could give 0 stars i would l. This place is HANDS DOWN the MOST RACIST place!!! DO NOT GO HERE IF YOU ARE COLORED. they will mess up your food on purpose. I live across the street and every time I get food it's always wrong or missing something!‍ do better chick fil a read more

It is amazing how Chick-fil-A varies from neighborhood to neighborhood, and state to state. This location in Kingwood, is still the best I ever had. It just taste better when the service is always good! read more

Chick-fil-A - Main entrance. - Fast Food Near Me - Kingwood, Texas

I usually order through mobile app. Today I ordered and waiting over 20 min for a single meal. Didn't even get my order since those 20+ minutes made me late for work. This location always takes too long to have mobile orders ready. Whats the point of ordering ahead of time if the wait is longer than if you just order at drive-thru read more

Always so slow, non responsive at the screen to order, constantly asking the same things they've already asked making just ordering the food almost 5 minutes. Then you are met with children at the window talking loud and crazy not paying attention, and as always I end up with the wrong food. Oh and drinks that are not full. 0 stars go to a different location. Had to also yell at the man in the truck behind me for calling my partner and I a "kid" and to "hurry up", when we were ordering with the incompetent employee, you said sorry as soon as I got out of my car but I'm sure I'll see you grandpa! read more

This location sucks, they never fail to get my order wrong. I always go back inside when I realize my order is wrong and they don't believe me so I don't even waste my time on it. This place is just a big disappointment. read more

This Chick-fil-A is like most others. Full of happy faces, and eager employees. The food taste the same as it does at all franchises. You either love it, hate it, or tolerate it. It's nice to drop by and get some grilled chicken nuggets for a low carb snack. I'm not personally a fan of the companies politics but to each their own. You can't argue that their employees are the nicest in the business, your order is right almost always, and you leave knowing your business is appreciated. It's important to note that this is the most difficult restaurant to navigate, and access that I have EVER been to. To put it simply, the place is dangerous from a dine in perspective. I have not, nor would I consider dining in at this establishment. I only do drive through. Children walking through drive through traffic to eat fast food is a big no no. This establishment goes from 5* to 3* based solely on the fact that it's dangerous. It's not "if" a child gets run over here, it's "when". read more

Chick-fil-A - Fast Food Near Me - Kingwood, Texas

After the 2nd time they've forgotten my fries I've given up on this cfa. I live 15 minutes away so driving back for them in my opinion isn't worth it. But paying 25 bucks for dinner and not receiving the whole order... sad. Do better read more

This restaurant is a step above all other fast food restaurants. I went through their drive-through line. The parking lot was clean. The line moved quickly. The person taking my order was friendly and professional. The food was ready when I got to the window. The food was freshly prepared. The food was delicious. These folks do an excellent job. read more

Cannot believe! My daughter brought 2 young children to eat tonight around 8 pm. I joined them about 8:30 and their shoes and socks were missing from the play area. The children went into the play area to retrieve their shoes and socks about 9:25 (They close at 10 pm). The manager on duty threw their socks away in the trash. Their shoes were placed behind the counter to be claimed. What is interesting is the last hour there were no other families (especially with children) in the play or dining areas. Common sense ..they could of asked if the shoes were theirs. No, they were not asked if they had items in the play area but threw away in the trash with ketchup etc their socks and placed the shoes behind the counter. Seriously what stupidity. They don't close until 10 pm. They need training and common sense says to ask the only family in the dining area with 2 kids if that was their shoes. Again, they close at 10 why touch the property until time of closing? Hope this does not happen again. read more

Came here the other day and bought a spicy chicken biscuit meal. I was completely disappointed with the actual sandwich. The chicken was extremely smaller that the biscuit. I felt like more of the actual bites were just biscuit only. Honestly with the whole covid situation it sucks that I got a sandwich like this. I can take my business anywhere but I didn't. I just don't understand how you can't do some quick quality control while making the chicken sandwich. Check the size of the chicken portion and be fair to the customer. Next time I would think twice for breakfast and consider your competition that's next door to y'all. I won't be back to this location for breakfast. read more

This has got to be the slowest chick fil a I have ever been to. Literally waited over 20 minutes to order in drive thru just to order and then another 5+ minutes to get to window at 8:45 9/27/2021 and still didn't get our order right. I always drive out of my way to the other One of Northpark when I literally like 3 minutes from this one, and I know why. read more

This is my go-to Chick-fil-A location as it is closest to my home. I never have any issues at this location. All of the staff is very friendly and customer service is top notch. My order is always prepared accurately and timely. All facilities are clean. I usually order one of two things - the nuggets or cobb salad. You can't go wrong with either. Make sure you scan your rewards app when ordering to build points redeemable for free food. On that, they offer free breakfast items from time to time as well as free items just for being a rewards member. In other words, they believe in loyalty. We come here a lot as this is one of my son's favorite places to dine. He's a picky eater but at least he has good taste. read more

Worst chik fil a in kingwood area, morning time everybody got to go to work they are just talking taking there time not handling orders efficiently. Won't be coming here again, I recommend any other chik fil a in the kingwood area besides this one. read more

Wow just wow!!!! This crew get better eevery time we go... definitely makes me laugh and smile every time I go....

And friend and I both got food poisoning from the grilled chicken sandwich. Haven't been back. Watch out.

Poor customer service. No respect for others time. Mallory, the director, needs further training in customer service.

I have only visited a few times but the service , cleanliness and menu selections were the greatest. It is family friendly with a playground. The chicken used in the different menu items is moist and of good quality. (This is quite often not the case at other restaurants) There is an appeal that makes you feel that they take real pride in their organization. I had a good meal and a positive experience. The only drawback is that parking and walking in and out of the building is a little dicey. This is true of many restaurants with a high volume of drive through patrons. read more

What's going on with this chick fil a? Did Managment change? I've been coming here for Over a year regular customer. The service inside and drive thru has gotten so bad. When I say bad SLOW. We need service to speed up some and most of us are in a rush work and school. We all have jobs here. read more

This location has gone downhill since after the flood. Every time i go and get an ICED tea there is no ice. See picture read more

Chick-fil-A - No ice in my ICED tea - Fast Food Near Me - Kingwood, Texas

great service, kind staff and clean establishment. Food was hot when i recieved it and everything on my order was. orrect. I highly recommend this location read more

Makes me sad they don't serve their cole slaw any more. But the Mac & Cheese is really good. And of course there's the Chick-fill-A sandwich - good as always. read more

I love this location. The staff is great and my food is always hot. The only thing is lemonade has been off the last 2 visits and that's my favorite . read more

Doordash and call in orders are last priority. Waited 20 minutes for a sandwich, drink and fries. Counted 52 cars that went through the drive through before they finally made my meal. Talked to a manager that couldn't give a good reason why my order took so long. Unacceptable! read more