The lady who took our order was extremely rude and did not have good customer service. I pulled up to the window and she never even said anything, I had to say "Hello" to even get any service read more

My friend and I will never be coming back to this location. Penny was phenomenal and is definitely the shining star at this store however there was a young snotty girl who gave us horrible customer service. We went through the drive through and apparently my friend's meal got lost in their system. The young girl was not friendly and told us that the payment didn't go through and told my friend that she owed $6. My friend checked her bank to make sure and the transaction had in fact gone through. My friend showed her the proof and she begrudgingly said "okay we'll cover it this time" with the proof that it went through in front of her face! We didn't even get a "my pleasure" and I found a black hair in my Mac and cheese (see photo). All around, negative experience! read more

Chick-fil-A - Fast Food Near Me - Marble Falls, Texas

Great Service! I stopped in here for breakfast. I think they were awake than I was and super nice. The food was exactly the way I ordered it and was put together quickly. Will definitely be returning here again for lunch when I'm more awake. read more

Monique is awesome she is excited about her work and makes you feel welcome. She made the experience great, and it truly makes a difference. Little things make a big difference and seeing someone take pride in their work is great! read more

What love about this chick-fil-a is that I never seen a chick-fil-a so decorated with decor. There flower set up on each table is very nice .... None of the Austin's - central Texas area never put so much effort to make so home welcoming to there restaurants.. but marble falls love it .. read more

The first time I went I sat 25 minutes in the drive thru without moving. Little to no progress. There were two teenagers standing outside to take orders but because nothing moved, they had nothing to do. Finally a manager came out and I motioned to her. When she came over, she was very pleasant and asked how she could help. I said "I want out of this line." I was in the inner lane so it took some finagling but I was finally free! I swore off this location forever. Well today hunger overcame my better judgement. Nobody in the drive thru so I zipped right up to the window and was on my way in minutes. The sandwich was perfect but the fries were lukewarm and bone dry. Doggone it! I love their waffle fries. So 2 stars off since half my meal was not edible. read more

Horrible Drive through only policy. Will make you sit in DT even with an app order. Isn't the point of ordering ahead supposed to make it easier/faster? No curbside. No dine in. read more

Never had a bad experience here. So friendly and really seem to care about their customers. Clean, professional and fast! Refreshing for this area. read more

This is a super nice Chickfila. Brand new and the food and service is great. Their inside decor is well done. And the food is obviously on point. Can't ever put the sweet and spicy sriracha down.... ohh and their amazing cookies! read more

Chick-fil-A - This Chickfila is probably one of the nicer Chickfila's I've been to. Btw, the sweet & spicy sriracha sauce is really good. - Fast Food Near Me - Marble Falls, Texas

I actually never written a review in my life or even had the yelp app, but today I was extremely disrespected at the Marble Falls Chick-Fl-A. This has been happening with the same two women working at the drive through window. Both older, one of them more "masculine". They seem to not really like people and give lots of attitude. Now I thought oh they're having a bad day let it go, but this has happened so many times with the same two ladies. The masculine lady *yelled* at me for asking what time they stop serving breakfast (I got there at 9:58am) she let me know they stop serving breakfast at 10am so I said okay thank you I'll come back in a couple minutes. Came back in line and she took my lunch order still giving attitude and had a tone in her voice, I said I would like to add an iced coffee to my order, she *yelled* back "A COFFEE?!* and I was very polite to her saying yes ma'am thank you etc and she's just not a happy person. read more

Never had a chick-Fil-a turn down a mobile breakfast order when we got there before 10:30 before. Usually the franchise has the best customer service ever. Going to avoid this location from now on. read more

I've been to this location several times and had a very pleasant experience each time. Two employees that were most memorable are Cisco and Hanna. They're were both so pleasant, polite and energetic! read more

This is a really wheels off chick fil a. Like 20 employees, one for every minute it takes to get your food. Also chick fil a is always mediocre read more

Drive through experience awesome! Great service, friendly staff and food was hot, fries were crunchy, absolutely delicious. Passed by a couple of times because of the number of cars in the drive through lane, finally I could not wait anymore and bit the bullet and got in line! The line went fast, efficiency is excellent! We are so happy to Chick-fil-A in Marble Falls, we are now on the map!!! read more

Nice to come in after a long morning! I really enjoy the app to order my food. Food is always fresh and seasoned well. Wonderful restrooms and staff is always happy to help. Good place in town for lunch! read more

Marble Falls location nice, fast service, good food. No senior drinks available here though!!

Delicious food, lots of choices and always FRESH! If you are driving through, be prepared to be in lines...double lines...especially at lunch and dinner. If you are in a hurry, better to download the Chik fil A app and pre-order for pickup inside. I just wish Chik fil A would make homemade mashed potatoes and gravy and cole slaw because they would blow KFC and Chicken Express out of the water. I usually pick up a grilled market salad for lunch and another for dinner time; I do wish they would bring back the Crispy Asian Chicken Salad with the delicious ginger sesame dressing - much missed, but that is nationwide. We are in the area for business multiple times per year and it is so nice to be able to count on the consistency of quality and deliciousness that Chik fil A affords, and this Marble Falls location DOES NOT DISAPPOINT! YUM! read more

Love this place. And the people that work here. Specially the guy named Francisco. He's great!!!

This is a nice place to eat in marble Falls. The crew is always friendly and there is always a manager within earshot if any issues need to be discussed or resolved. The owner is also on location quite a bit. When I have time, I enjoy sitting down to dine at one of their clean tables. There is usually nice music playing at a soft level. read more

We LOVE Chick-fil-A but this location is awful. The director, John refused to sell us the plain breakfast buns (not breakfast sandwiches or anything that required any sort of prep) at noon and was SO extremely condescending about it. It's all my son will eat and EVERY location we have ever been to has always been so sweet and accommodating about it. We will never eat at this location again. It takes little effort to grab some cold buns and sell them to a 4 year old boy. Very disappointed with his holier than thou attitude. read more

Horrible Service, bad communication between employees AND NOT ONLY THAT I LOVE CHICKFILA. I've never had an issue till now and not only that with rude employees. Chick-Fil-A is suppose to be with the most kindest employees and this is the one i've had the most problems with. At this point i'm thinking it's because i'm a different race. read more

I just went to Chic Fil A Marble Falls & got to meet the owner Allen. I had picked the wrong drive thru line & it was taking a bit & the other lane had about 4 or 5 cars go ahead of me & Allen had noticed & came over, w a smile, and comped my whole Made my day! Thanks again read more

This chick-fil-a has been one of the best I have visited during this pandemic! When I asked for sauce they gave me sauce with no problem. They were all super nice while taking the order and when giving it out to us! This location is about two hours away from my house but I will drive out here again in a heart beat, instead of the one that is closer to me. Keep it up guys! read more

I was just there and I ordered an 8 piece chicken nugget meal and I didn't get the nuggets its self. and im furious because I was very hungry and I don't have time to go back. read more

Chick-fil-A is finally in Marble Falls and we love it. The best in fast food, clean, very friendly service, and they employ local greeters/helpers, which separates them from most other fast food places. A favorite of ours! read more

Excellent service and one of the only chickfilla s around with dine in. Food was great and i had my food about 20 seconds after I was through ordering. read more

All Chick-fil-As are wonderful, but the Marble FallsTx location is the best yet. The owners are on hand and WORKING to make your meal extra special. Their marvelous attitudes are infectious to the employees and guests. The experience is beyond amazing. Kudos to you! read more

So glad to have a Chick-fil-A in Marble Falls now...yea lemonade and superfood salad (and GF bun). Food is consistently hot and fresh and service is friendly. read more

SLOoooooooooow!!! And they forgot half my order Boooooooooo Marble Falls Chick-fil-a YOU SUCK!!!

the manager josie was SO RUDE. we got overcharged, and she did nothing about it and acted like it was our fault. she said she would refund the money back into our account but never did, and when we called she acted like she had no idea what we were talking about. she made me not want to ever go to chickfila in marble falls again. she should genuinely be fired for her lack of customer service skills that a manager should have. SO DISAPPOINTED! overall the worst chickfila experience i've ever had with an employee, especially a manager. she was working the window and acted extremely bothered by the fact that we wanted to add a shake. it's been two weeks since then and still no money back in our account! never going when she's working ever again. FIRE read more

Awful service!! They messed up my sandwich, and when I went back the lady at the window was a passive aggressive, rude bitch about it. Then the "fixed" sandwich was cold. read more

Wonderful food, fantastic service! Very excited to have Chick-Fil-A apart of Marble Falls. Highly recommend! Had the chicken wrap with the avocado lime ranch dressing and it was delicious! read more

Excellent food, service and environment. I highly recommend this location to everyone. The staff is friendly and professional.

Cold food, Will not return. Nice service, but please not made over the last few days.

Amazingly friendly and courteous staff. They even brought a treat to our dog while we were eating at one of the outside tables. The food was very good, as usual. A much needed enjoyable dining experience. read more

Clean and modern chick-fil-a. Food was good! The manager was super nice and helpful. Will be back when we pass through town again!

Great service for a catering order from this Chick-Fil-A! The manager delivered a large tray of very hot nuggets to our party last weekend. All the kids (and adults) were happy. Thanks!!! read more

Brand new, but amazing Chick-fil-A!!! Staff is inviting and has the great quality that I have learned to love with Chick-fil-A!!! I will visit this store every single opportunity I get!!!! read more

Food was fresh and very good, but i went through the drive through and was expecting them to fulfill my full meal but they forgot the sauce for both my chicken orders (i did ask for the sauce, just fyi) and the sauce makes the chicken. Other than that it was fast, courteous, and well made. Just without the sauce the chicken just isn't as good and a bit disappointing. Its still a brand new store so most will be good, I'm just really down about it cause after a long day would have like my meal to be done all properly. read more

Very good. We eat here all the time and love Chick-fil-A! I've never had a negative experience whatsoever at any Chick-fil-A except.... this one has not been completing the orders correctly - missing sauces, dressings, etc that are always dealt with properly @ EVERY other Chick-fil-A. (I travel out of town and eat at different Chick-fil-A several times a week) read more