Really enjoyed the pretzel bun grilled chicken salad. Employees were friendly. The only thing that could be improved is the drive through. It goes to only one lane and took forever read more

Chick-fil-A - Chicken Shop Near Me - Maumelle, Arkansas

Was already in a sour mood because I saw the sign for CFA on the interstate, but had to drive about 15 minutes out of the way to get to it. I've never seen a sign for something that far away from the interstate. It's actually closer to use a different exit. Then the wait for my food after ordering was close to 10 minutes. They brought the wrong order out and had to wait again for the right order. read more

What fast food restaurant has table service? This Chick fil A! We were greeted when we entered Chick-fil-A and given dine in table service at this location. This location has an indoor play area for children. Every employee we encountered was pleasant and helpful, our salads appeared at our table quickly, our Southwest salads were fresh and fantastic, refills and additional condiments were brought to us quickly, too. I will certainly return when traveling through this area again! read more

Chick-fil-A - Spicy Southwest Salad with creamy salsa dressing, fantastic! - Chicken Shop Near Me - Maumelle, Arkansas

We eat at Chick-fil-A when we travel, which is frequently, because the quality is so consistently high. Food is very tasty and service is excellent. I keep money loaded on my app and it's so easy and simple to use. My favorite fast food restaurant! read more

My family visited the Maumelle Chick-fil-a this evening and we didn't have a good experience. My daughter used her Chick-fil-a app points to order her food and used her debit card to cover the rest of the order. Chick-fil-a Maumelle wouldn't honor the order and my daughter's card was charged twice for food she didn't receive. She spoke with the manager and showed where she had placed the order and paid for it. She was told there's nothing that can be done. She lost her app points and was double charged for food she didn't receive. This is not the first time we've dealt with this problem at this location. The customer service is AWFUL!! I do not recommend!!! read more

Salad with fried chicken. French fries could have been cooked longer. It was good, not great. read more

Up to chick fil a standards. They got the order mixed up slightly. They had us down for fried nuggets for our dog, but took care of it quickly Love Chic fil a.! read more

The service was the slowest I have received at a chic fil a. Had to return my coke twice for being flat. They did not fix it. Waited here for 11 minutes read more

Food was good, had a very rude encounter with an employee named jack. Jack took my order and I said something about not being able to afford a tip and then he rolled his eyes. When I pulled forward a little in the drive thru, I was rolling up my window and heard him say something along the lines of "She is broke ...". Also did not say "my pleasure". read more

I love that pretty much every location we visit has the same protocol. West Monroe location & Fayetteville location are always fast & delicious. N Little Rock location was the first one I've been to that was extremely slow but still great food. Always a go to for us no matter where we are. read more

Sad to say this was the first time that my food was not cooked fresh. I've never had this problem in Texas or Mississippi. It wasn't as busy as normal when I visited yesterday, but that's not a reason to not be up to standard with food quality. I hear this location is new so it's too early for the lack of top notch service.. read more

Just what you would expect from CFA -- great service, great & consistent food. The store is kept really clean, the food is quick to be served and is really good compared to other quick-serve chicken shacks. We did notice a few employees that seemed to like to stand around and chat with other workers, and there was some rather loud commotion coming from the kitchen area. But, overall, this is the top choice for dining out in our community. The only thing that keeps the review from being 5 stars is the limited selection of sodas. There are 5 different varieties of Coca Cola. Since there are 3 soda dispensers, it would seem to be pretty simple to have one of the 15 Coca Cola dispensers provide something else. Our family is a big root beer consumer, so no root beer = lose a star. We often choose Sonic or Subway over CFA simply because the management refuses to give up one of the 15 coke spots for root beer. read more

Went to this location, we were driving our TV so obviously we couldn't go through the drive thru. They told us to order through the app. The app wasn't loading on either of our phones. They still refused to take our order. Horrible service, a waste of time. read more

They had people waiting in line for awhile my lunch break was over by the time I got to the window they also had me pull over to wait again

The advertising for this particular restaurant should not exist on interstate 40, 4miles and multiple stoplights off the exit isn't convenient, and leaves a bad taste in my mouth for only that reason. read more

Order was correct, and restaurant is clean. However, it is a very inconvenient location for travelers from I40 (where it is advertised as a food stop) that have to drive 4 miles through multiple stoplights to get to the restaurant. read more

This Chick-Fil-A disappoints me every single time!!!! It's come to the point we're i will drive all the way from maumelle to NLR just for CFA. I worked at CFA for 8 years so I will admit I'm picky about my chicken, but every time I come here, whether they are busy or not the food is always COLD OR LUKEWARM OR HAS BEEN IN HOLDING WAY TOO LONG!!! Last night I ordered a 4 pc strip meal on my way to work and surprise surprise the tenders were hard as ever, couldn't go back or I would be late for work. So i called the store and let them know, the manager was very polite and asked me to come back whenever I got a chance and he would replace my meal. So i came back today, I get to the window and they charge me for the drink and fries,??? Then they give me my meal and guess what., COLD and OLD AGAIN. Needless to say I won't be back. If nobody's ordering the food don't make it!! Don't sacrifice food quality for drive thru times smh quality over quantity ‍ read more

This is our favorite Chik-Fil-A in Central Arkansas. It's designed to handle large volume business inside and outside (parking and drive-thrus). It's usually not as busy during the week at lunch as the other ones nearby (LR, NLR). We love the food, but it doesn't love us back! Wish they would cut out the MSG and chemicals in the chicken. (MSG and chemicals in buns too, but we don't eat them.) Wondering if my favorite sauce (BBQ) has all this stuff in it? We're upset they don't have the chicken salad and carrot raisin salad any more. Seems like they need to regroup on a corporate level on these broader issues affecting customer satisfaction. read more

My cousin and I went but the manager wouldn't let us split the ticket then they didn't give us any of the sauce we requested and shorted us an order of fries read more

Everytime I go here I ask for well done Bacon on my biscuit but it is always still almost raw. This time I asked for extra, extra, extra well done and still it looks as if it was straight out of the refrigerator. I guess they don't understand what well done is. read more

I've been to Chik-fil-A locations all over the Little Rock area and all over the state and this one is by FAR the worst location I've been to. Unfortunately, it's my local Chik-fil-A. I'd say probably 60% of the time I've visited this location my order was wrong. Today I ordered a small coffee with sugar and creamer. They slid my card in the drive thru. I pulled up to the window and everyone was super confused so they slid my card again. Handed me my receipt and coffee and confirmed "Y'all had the sugar and creamer, right?" I said yep and they said okay and I drove off. I go to take a drink and it's totally black. No sugar or creamer. That's what took the last straw and finally made me decide to make a review. I had already been considering leaving a bad review due to how many orders I've received wrong in the past but, when you can't get a single coffee right it's time to get it together. I'm pretty close to just skipping this location all together because almost every time I go here it's a huge disappointment. EDIT: I decided I'd just take the coffee home and put sugar and creamer in it myself. But surprise! I don't have any milk. There's literally a reason why I asked for creamer in my coffee. Now I'm really mad. EDIT: I continue to give this Chick-fil-a chance after chance and they are still a HUGE disappointment every single time. Today I ordered a breakfast bowl on the app at 10:22am. I pulled into the parking lot at 10:29am and got to the drive thru at 10:30. I watched them switch their drive thru menus to lunch right in front of me and then they proceeded to tell me they couldn't make my order that I placed on the app DURING breakfast hours. Y'all made a pregnant lady cry today. I will NEVER go back here again because every time I pass by here I'll think of this day and how I literally cried the whole way home. read more

As one would expect from such a well established food chain, clean (brand new), friendly, perfectly prepared foods. Consistency in food quality and selection certainly has it's allure however, being in management myself, I find time and time again that it's the people that make the difference. Today that person was Lindsay S. Thank you and Welcome to Maumelle! read more

I love coming here! The food is delicious and a service is super fast. It's just so good!!

The food is always cold. Service is alright but who cares about that when THE FOLD IS ALWAYS COLD.

why are they so nice and kind !! Pretty sure nobody was in any kind of hurry or bad mood in the drive thru today!

We love chick-fil-A and so happy it came to our small town! Very friendly staff and always happy to help!

Wow! What an impression this crew makes. I just came in for breakfast. It is yummy as are most chick-fil-a. My experience started as I waited for the young lady cashier to complete her conversation with an elderly couple that were clearly delighted with her company. She greeted me, took my order and then visited with me. I sat and ate breakfast and heard the crew greet people by name as they walked in, clearly repeat customers. The same young lady made a customer with a special order feel at ease. I've never been to a chain restaurant with such a home town feel. Highly recommend this place because it restores your faith in community. read more