Me and my wife caught a late lunch here just from a whim. It's a nice old diner set up with parking…read moreacross the street. We were quickly met at the door and seated right away. The restaurant was fairly clean but did notice a few crumbs on the floor more than likely after effects from a very busy morning. Prices were a bit higher than what we expected especially for breakfast but it proved to be well worth it in taste. We had biscuits and gravy and a sausage egg and cheese biscuit with home fries and a side of gravy all very delicious. We did have a slip on our order but the waitress quickly fixed it and made us very happy. This is on our list of favorite breakfast spots in town for now on!

I wanted to like this place because the atmosphere is cool and it's in a great spot downtown, but…read moremy experience was just okay. Service was the biggest issue. It really wasn't that busy, but our server was pretty inattentive. We waited longer than we should have for simple things, and it was hard to get their attention. The food was decent, but my biscuit was basically falling apart the whole time, which made it kind of frustrating to eat. The biggest disappointment was the coffee. It honestly tasted like straight cleaning chemicals -- I took one sip and couldn't drink it after that. Not a terrible experience overall, but definitely not great either. I'd maybe give it another shot, but this visit was just average for me.

Very positive lunch experience. Very clean, very fresh, wonderful food as you would expect from…read morethis chain. Most negative reviews posted here are in regard to to-go orders and service. The staff were not overly friendly, but they were certainly professional as you would expect. Would definitely return here when traveling through Little Rock. Very easy to get to off I-30 and I-40. The overall rating should be much higher than what is listed. Not enough evidence to warrant some of those bad ratings posted. Glad we took a chance.

First time we've(my family of four) been to this location in a couple years. Gotta be honest,…read moreprobably won't be coming back any time soon. Where to start? $13 for the salad bar? Really scaled down version too. Gone were the hard boiled eggs, pickled okra, artichoke hearts, snow peas & green peas. The ice machine wasn't making ice in the soda fountain. The ice cream machine couldn't get cold enough to make the chocolate soft serve anything better than a runny mess(the vanilla didn't even work). Ordered a kid's baked potato and meatball marinara pasta for the little ones. About the only thing worth giving a good star to. Place just seems to have fallen on hard times. I'd like to think we just got there after the church crowd had ran it over but going by the price hike and lack of variety on the "famous" salad bar, it's probably the new normal sadly. You're best to take your business elsewhere IMO.

$20 for an ice cream and a soda, plus they ask for a tip…read more This place has tourist nailed down pay their prices or drive somewhere. Avoid if possible. The prices are double and triple what they should be.

Downtown market that has a small selection of adult beverages. Staff was pleasant and quick to cash…read moreme out.

Shared a veggie wrap with my wife. It tasted good. The service was cordial and kinda empty for…read morelunchtime. But overall a good experience

Ordered the tofu & hummus wrap with the mix fresh juice!…read more The homemade hummus is our favorite but everything we've ordered has been delicious! It takes a bit longer to get your food but it's worth the wait!

Stopped here for a late lunch break on a very long road trip. Food and service were excellent. Cool…read morepart of town too.

This place didn't pop up as a lunch spot when I searched from a couple of doors down but luckily I…read moresaw a menu posted outside and made the last minute call to walk in for lunch instead of going where I was headed. Such a good decision! The servers were nice, the sandwich was amazing and it was the perfect kind of place to stop in for lunch on your own without feeling awkward. I would go back if I'm in the neighborhood and would definitely recommend to others!

The service was absolutely amazing! I took my daughter there for a mother daughter lunch and we had…read morean amazing time!

I would like to begin with the fact that I eat at McAlister's Deli frequently, both at home and…read morewhile traveling for work, and this was by far the worst experience I've ever had at any McAlister's location.I ordered my usual meal: a Grilled Chicken Club, a cup of Chicken Tortilla Soup, and a large Peach Lemonade. The employee taking my order was clearly new or in training and was struggling. I was patient with him because everyone has to learn, but it was obvious management wasn't providing the support or training he needed. When I got home, I discovered I had been given the wrong sandwich. Instead of the Grilled Chicken Club I ordered, I received a Grilled Chicken Sandwich on a croissant. I returned to the restaurant expecting a simple correction. Instead, I was met by the manager, Rosa, whose attitude immediately made the situation worse. She told me I would have to pay the difference to receive the sandwich I originally ordered, even though the mistake was entirely the restaurant's. Charging a customer to fix your own mistake is unacceptable and demonstrates poor management. When I refused to pay for the restaurant's error and requested a refund, Rosa continued to be rude, argumentative, and unprofessional. She initially tried to give me only a partial refund because I still had the lemonade. I returned the lemonade and finally received my full refund. What should have been a simple correction turned into an unnecessary confrontation because of Rosa's attitude and lack of professionalism. I left feeling disrespected and, based on how I was treated, I have serious concerns that race played a role in the way this situation was handled. Afterward, I read other Google reviews and found that my experience was not an isolated incident. Multiple customers have described Rosa as rude, unprofessional, and accused her of discriminatory behavior. Based on my own experience, I believe those complaints should be taken seriously. McAllisters needs to address this immediately. Rosa has no business managing a team or representing the company in a customer facing leadership role. She is damaging the restaurant's reputation, creating negative customer experiences, and setting a poor example for employees. At a minimum, she should be removed from customer facing management until the company determines whether she can meet the professional standards expected of a manager. I will be contacting corporate because this experience was completely unacceptable. I've visited McAlister's locations across the country, and I've never encountered customer service this poor. This location deserves better leadership

way over priced! a small combo meal shouldn't be $16.40. Would be nice if they would lower the…read moreprices. That's ridiculous

May 4, 2026 I went to the drive thru to pick up a mobile order and was told they didn't have one…read more Went inside and they said it was already picked up! I said not by me. Manager was not going to remake or refund my order. It did escalate to where I used profanity, which I regret. I Sent an email the next day and received one back from Jason Manager who sent a sill photo of someone who picked up the order and he stated "it may shed light on who picked up the order." I sent back and said I do not know this person and I only recognized the employee. We have asked for a refund 3 times. Jason Manager said he would send in for a refund May 19, 2026, but as of June 5 2026, I have not received the refund. It has been over 1 month. I had the order receipt the person who stole my order did not. Unbelievable how I have been treated and to pay for something I never received then be accused of knowing the person who picked up the order!!!! Shame on Schlotzsky's and the Management team!!! I had to give 1 star just to post otherwise it would be negative stars.

We had just arrived in Little Rick and wanted a quick lunch. This is a sandwich shop serving people…read moreworking in the office building. Food was comfort food. Served quickly and as advertised.

Loved the turkey salad on the club sandwich. Delicious! Could have eaten here everyday of my trip.read more