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    Chick-fil-A

    3.5 (11 reviews)
    Closed Closed
    Updated 2 weeks ago

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    Probably the worst CFA location that I've been to!
    Stephanie S.

    Probably the worst CFA location that I've been to! Restaurant itself is also quite small, less than 10 tables. Across the border, CFA is actually known for their outstanding customer service. What I experienced was less than McD's standards. Restaurant was well-staffed (even overstaffed), but there was no "captain" of the ship. Arrived just prior to 8pm and there was still a line that seemed to be moving. Yes, there were a couple of staff members who came around to take orders which was helpful, BUT they weren't really well-trained and they show you a partial menu. When you get to the front of the line, that is when the system really falls apart. They're great at taking your money, but terrible at the fulfilment stage! At other CFA locations, they'd give you a # if you were dining-in. No one even asked this question, so everyone's food is served in paper bags. Normally, you'd be able to take a seat with your number and someone will personally come with your food. This location doesn't do that. There's no speaker system, so there was a backlog of customers waiting for their orders. I'd already received 1 item 'cause a staff actually came out from behind to pillar to call my name - it was ice cream, so. Otherwise, all the staff does is literally just say a name in a regular tone voice. Barely audible. Hence the backlog of people just standing there...waiting. Again, the area is quite small! After not receiving the rest of my order for quite some time, I stood with the rest of the crowd for at least 10mins. Eventually, I got someone's attention, told him my name, and he just pulled out my order from the side...where it had been obviously sitting for quite some time. Order was there, MINUS the sauces that I ordered. So I had to share sauces with my friend. They need a better system. Chicken is also super salty. If I remember correctly, much more so than the US locations. Not really worth the wait. Skip 'til they iron out the kinks. Not a great representation of what CFA should be.

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    3.5(11 reviews)
    11.8 kmEtobicoke

    Had the 6oz cheeseburger combo as take out. Fries tasted great! Fresh and perfectly cooked. Just…read morethe right amount of crisp. Burger was pretty good - you can tell it's freshly made to order. To watch the lady make the burger through the window to the grille - wow! I have rarely seen someone take such care in making the burger. Prepared and packed perfectly - everything spot on centre of bun. Just enough sauce. Just enough seasoning. Glad I tried this one.

    This is an independent burger place on the SW corner of Royal York and Queensway…read more Food (3.5/5) - small selection of burgers and chicken options and combos. - Classic Burger - had the 6oz on a Brioche bun. Like the fact you have 3 options for buns - Brioche, Sesame and Poppyseed. Overall though I found the burger just average. Meat was ok but bit bland tasting imo even with the Acme sauce on it. - Grilled Chicken - added mushrooms to this sandwich. Chicken was a good portion size but just average again imo. Chicken Acme sauce has some kick to it vs the burger version. Service (3.75/5) - Server at front was friendly, however was a bit on slow side getting the orders. Atmosphere (3.75/5) - it has this classic burger joint feel to it with bright colours and clean overall. Parking can be tricky if it's busy with limited spots. Overall (3.75/5) - it's a perfectly fine burger joint however nothing really stood out for me food wise. They seem to be busy enough and have been on this corner for a few years now.

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    Vamos Por Tacos

    4.2(15 reviews)
    7.0 km

    Was introduced to this place by a Yelp Elite Event and enjoyed the tacos so much I came back…read more I got some of the bang bang shrimp tacos and the tacos themselves were fantastic. Fresh ingredients, great flavor, and the sauce goes so well with the shrimp. I unfortunately underestimated the wait time for this place. I ordered via UberEats on a weekday evening, after finishing work in the area and was floored by the 40min estimated wait time, for 2 whole tacos. I really should have cut my losses and cancelled my order I was only about 10 minutes away but very far from home so I went ahead to double check if the wait time was accurate. They did take the full 40 mins. There were 2 staff on site, but only one person that seemed to do the cooking. Great tacos, but 40 mins is crazy. It's pretty pricey (like restaurant pricing equivalent) so combined with the long wait and slightly out of the way location, Im not exactly dying to come back. If you do decide to go, definitely order in advance. There's lots of parking there and lots of seating. What's odd is when I went, there were only 3-4 tables out of 10+ in use and it wasn't that busy inside the store, so who knows if it's a one off thing or they are always understaffed?

    Came here last year for a Yelp Elite event and so glad we could come back here again!…read more The restaurant is very nicely decorated and the staffs were super friendly! They even kept smiling at my daughter while we dined in. We ordered the following tacos: - Birria - Bang bang shrimp - Carne Asada - Pescado - Chorizo - Fries We were worried that our experience would not be as good as when we came for the Yelp Elite event and I was so glad to be wrong! The food was just as delicious as I remembered it to be. The portion was very generous. They really loaded up our tacos with a lot of meat. The flavour is great and the meat was very tender, I really love the complimentary salsa as well. Our fav is the Carne Asada, Bang Bang shrimp and Pescado. The fries appetizer costed just 2.5 dollars but was impressed by how much they actually gave us. Overall we were very happy with our experience and surely will be returning.

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    The Chopped Leaf - Green Goddess bowl

    The Chopped Leaf

    3.6(24 reviews)
    5.1 kmEast Credit

    We stopped by this location on our way back from a day trip and had a really positive experience. I…read morecalled ahead of time to ask some questions and the person who answered was very friendly and accommodating. They said they would wait for us to arrive around 7pm even though that is when they close. The Service: The service was exceptional. I think the man working there was the owner because he went above and beyond to accommodate us. I have many food allergies and he let me sub out ingredients to create the perfect meal for myself and he was extremely patient as he answered all of my questions after hours. The Food: We ordered the number 2 and 5 and the employee threw in a sample of the Thai soup for us to try. Thai Soup: The Thai soup was fantastic! It was thick, had a kick of lemon that I love and tasted delicious. We loved it so much we wish we had bought two bowls to go with our meals. #2 Bowl; My boyfriend ordered this dish as is and added tofu as his protein. It came with a peanut dressing, which he said was fantastic. The portion he received was really big and it filled him up. #5 Bowl: This bowl was a Mexican inspired bowl. I subbed out the cheese, and pita chips for more guacamole and edamame. The portion of my bowl was a little smaller than my boyfriends dish but the food was really good. It was really filling and I loved how they could accommodate my diet. Next time I might try a tangier dressing than the ranch this dish came with because I love a kick of lemon or lime juice with my meals. Would We Go Back? Absolutely !

    The person who served me was very rude and unprofessional. They were cleaning in the back and I…read morehad to wait a while to be served. After taking the order she proceeded to handle my food. She did not change the one glove she was wearing when she was in the back nor decided to put another glove on before handling the food with her other bare hand. This is not the first time this has happened at the Heartland location. (and she was told this the previous time). When she was addressed about how she was handling the food, she proceed to ask me if I ever went to McDonalds, I told her it doesn't matter I am in The Chopped Leaf. When asked for the mangers name and her name she said she was the manager and her name is Noor. If this how Customer Service is at this location I will not be going back as they do not follow protocol in handling food, nor do they have Customer service skills.

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