We order online which is an easy process and someone picks up. The market salad is delicious. The waffle fries are less processed and more like potatoes than fries. The club sandwich is scrumptious. Ambiance is always great during pickup. I split the salad into two meals (lunch and dinner). Enjoyed every bite. read more

Chick-fil-A - Market Salad - Fast Food Near Me - Mobile, Alabama

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Online ordering was easy as always. This location has a mobile thru which is great as to not be held up or hold anyone up. However after the menu boards the line splits but no clear instructions on which way to go. So naturally I went to the shortest. When I got to the window,, sir did you have a mobile order? I did, well that's for the outside line. Kinda different than the CFA I frequent. No "My Pleasure or anything as we left. read more

Very slow service when only couple cars in the drive thru. Also did not ask what type of sauce I wanted for my nuggets. Neither of the gentleman said My Pleasure when we said thank you. Maybe that has been loosened but they were very cavalier and did not pay attention to detail. Not the usual experience. Food was good as usual. read more

Ah, I hate to do it! They were previously 5 stars for me but something has changed... and not for the better! A few weeks ago, I dropped by and ordered a sweet tea with lemon and large fry but ended up with a sweet tea and a medium fry. Eh, not the end of the world especially when it is highly unusual for them to make a mistake. I didn't want to go back across town to have them fix it so I just took the small loss. However, today, went to pick up lunch and the lettuce on these sandwiches is disgusting and inedible. It's wilted and slimy. You can see in the provided picture that this isn't acceptable... The one thing that is still consistently good, was the gentleman taking my order. He was very nice and efficient. Pleasant interaction with him. :) read more

Chick-fil-A - Gross wilted, slimy, lettuce - Fast Food Near Me - Mobile, Alabama

Forgot my ice cream and still charged me for it I almost forgot my child at school but everything else was good but they charged me for that so I'm mad read more

last 3 times I visited , received a burnt chicken and also hard breakfast biscuits disappointed - seems like something has changed because it use to be amazing services and food read more

Normally I wouldn't write a review for bad food but I have been craving chick fil a for weeks and finally had time to go out of my way to get my typical large fry 12 count nugget meal. The wait wasn't bad I just did curbside but I was in and out pretty quickly especially considering I was sort of he lunch crowd. However, this was the worst chick fil a I have ever had in my life. My fries were soggy and under cooked the chicken nuggets were honestly gross the breading wasn't sticking to the chicken and it wasn't the typical chick fil a texture or flavor. It tasted like they were made by a grandmother who doesn't love you. read more

Chick-fil-A - Fast Food Near Me - Mobile, Alabama

Good, polite employees. The chicken nuggets are the best. They have never gotten my order wrong. All restaurants should follow their lead.

just went through the drive-through and completely utterly, forgot to redeem my point the male manager that was on shift today is absolutely amazing with his customer service. I am Haven and a GM and oversee three different stores for another business so seeing customer service like this in w this time and age is amazing to me in the food always good so that's just a given but customer service is always amazing at this locational read more

Chick-fil-A - LOVEEEEEEEEEE - Fast Food Near Me - Mobile, Alabama

This is my favorite of the 4 chick fil a restaurants in MOBtown. It's also the newest. This one is well run and the service is fast and extra friendly. The system that is set in place by the company is used well here and that is extremely important because this location gets crazy busy at times. I've even seen the GM and the owner/operator out directing traffic off of airport Blvd into the parking lot to keep things flowing and not creating a jam on the oh so busy Airport Blvd. the food is always delicious and fresh and they make the best sweet tea ever. I definitely recommend this location for fast, friendly service read more

I am always happy to eat at this Chick Fil A location when I visit Mobile. The customer service and food is always superb. Thanks Chick Fil A! read more

Chick-fil-A - ows a sign in front of a restaurant - Fast Food Near Me - Mobile, Alabama

This may be the most friendly place to eat in America. The employees are wonderful and are obviously there to serve you. So many employees at other restaurants are simply there to punch a clock....Not at this Chick-fil-A. This CFA location was very clean and looked to be one of their new store formats. Congrats to the Management and to the employees. I had a wonderful breakfast and will return when back in town. read more

Chick-fil-A - Fast Food Near Me - Mobile, Alabama

Waited 15 minutes just for my chicken minis to be cold and thrown in box ......... doesn't look fresh at all read more

Chick-fil-A - Waited 15 just for my Chick-fil-A Chick-n-Minis to be cold and thrown together - Fast Food Near Me - Mobile, Alabama

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Online order bcz they we're packed. I ordered and still sitting her after over 20 mins. This is not good I have seen so many people one and go and I. Still waiting!!!!NOT HAPPY AT ALL I GUESS I COULD HAVE WENT TO THE DRIVE THROUGH 3X! Unacceptable!!! read more

What can I say about the Chick-fil-A? Probably nothing you don't already know but I don't like the app. Let's start there. I can get a chicken breast only or a breast and toasted bun for less than the sandwich. So yeah, check out the app. It's definitely worth keeping. So on to the food, amazing chicken, great sides. I have since moved from fries to the super food side and I am glad I did. This time I bought the 12 nuggets but would usually get the 30 because its a better deal for me and my furbaby. read more

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thsi place is amazing, the food always is hot and ready. everyone is so nice and i always get great service! all the tables are always clean and it is never not clean. supports our military and jesus. 10/10 read more

This location is great! Staff are super friendly and the service is amazing. Used this location for catering pick up. The teachers at St. Vincent de Paul Catholic school are super excited about breakfast this morning. read more

Chick-fil-A - Sunshine breakfast for the teachers at SVS - Fast Food Near Me - Mobile, Alabama

Wonderful place. I love all of the CFA locations, but this one stays so busy that even during off-peak hours, lines are wrapped around the building and you have to park elsewhere. But it's worth the walk. The food is great. The staff is fantastic. My kids love the indoor playground. read more

I cannot believe the way I was treated today at this CFA. I work down the street from this location as I'm visiting the Mobile, AL area for seasonal disaster relief work. I was on my lunch break but had to run a few errands while I had the time since we work 12 hour shifts and barely have any free time to do anything but steal sleep. I popped in at this CFA, parked in one of the spots out front, and created a Carry-Out order while I was on the phone with my hotel tying up loose ends there (they over-charged my card). Once I was done I went inside to the Carry-Out" counter as I was instructed by the app, and waited for the employee or anyone to assist. There was about 4-5 employees behind the counter in view, 2 who appeared to be working the drive-thru and the others In not entirely sure what their tasks were but they were all moving all over. There was no 1 other customers standing up to the counter, I was literally the ONLY person standing there looking at the team members across from me wondering how ugly I must be after SEVERAL employees (both drive thru workers included) made eye contact with me but didn't utter a single word. I stood there for about 3-4 minutes and was NEVER even acknowledged. I thought I'd go to the restroom, pinch myself, and come back and I'd surely enough be greeted AT LEAST like a human being. NEGATIVE. I stood there for another 2-3 minutes with not a single team member acknowledging my presence. The female working the drive thru finally said something and asked with a weird tone "Can I help you, sir?" A very weird question to ask if I'm in a CFA store and you're a CFA employee that's watched me stand here and witness you assist other customers in the window. I think a better question would have been "How can I help you, sir" but of course that's with assuming helping me is what she actually wanted to do. I don't think she or any of the other team members on the clock cared to do at the time! I explained I was there to pick up the order sitting right in front of me on the "Carry Out" counter with my name on it but I surely didn't wanna just walk in, grab food, and walk out. She dismissively responded lYiu can just grab it." I just grabbed my food and walked out. I will NEVER come to this location ever again. It's ridiculous when it's your first encounter at a place of business and they treat you like you're their arch enemy or have wronged them. Absolutely disturbing to say the least. read more

Disappointing. Take out only. No straws with drinks. Ordered grilled nuggets and got breaded. No salad dressing with salad and no sauce with nuggets read more

I hardly ever have a complaint but I was shocked CFA brought this "frozen coffee" to me like this. After 10 minutes of waiting curbside & seeing cars that pulled in behind me into the drive Thur lane pull out with their food way before. definitely not doing curbside at this CFA again. read more

Chick-fil-A - "Frozen" coffee, not so frozen. - Fast Food Near Me - Mobile, Alabama

Use the app and choose carryout for the quickest service and skip the line of cars! I was out the door with my order 8 minutes after checking in, 100% correct of course read more

Hey what can I say! Chick-fil-A is always awesome. This quick trip through the drive-thru on a rainy day was no exception. You can get a fresh, hot, delicious combo, with sweet and quick service for less than the price of a combo at the Mcplace! That's just awesome! Go Chick-fil-A!! read more

I would give this 5 stars but today I was very disappointed with the service because they messed up our order and did not apologize for it. This caused us to run late because we had to get back in the line. The afternoon service is much better than the morning service so I don't recommend coming if you're not prepared to have them mess your order up. read more

Always hot, fresh, and yummy! Excellent service every time! Decided to stop through the drive through. I'm on a soft food diet so their chicken soup and diet lemonade are hitting the spot! How can you not love Chic-fil-a?!?! read more

Chick-fil-A - Diet Lemonade best in the land! - Fast Food Near Me - Mobile, Alabama

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Every time I go this place. The fries very salty. Very disappointed tonight. The service very bad My chicken sandwich is wrong, fries very salty and little cold. I asking for little ice but it's not. read more

Manager has a bad attitude and many staff members were rude, which is unusual for a chic fil a

This is a great location for Chick-fil-A... not only is it minutes from my house it's one of the newest locations in the country. The staff is extremely professional, helpful, and kind. I was sitting there eating my breakfast one morning and one of the managers came and offered me a free spicy chicken biscuit. They offered to refill my coffee and asked if there is anything else they can get me. They keep the restaurant spotless and the drive thru seems to be very efficient. I look forward to visiting this location more often. Chick-fil-a is known for their great customer service and clean restaurants. This location is no different. I'm not sure what happened to this first reviewer, but one bad experience does not merit a 1 star... you go and decide for yourself. read more

This is the worst Chick fil a in Mobile. My order was so messed up the past 3 times I've been there. The time it takes you to order is not even close to how quick other locations take it. read more

I love Chick-Fil-A and the restaurant on Airport, near University is one of the best. Their customer service is better than their food and that's saying a lot! read more

Food is excellent. Service is always friendly with a smile. Even on those early mornings when I come in a little on the GRUMPY side. They just returned with a smile and a good morning. They have the best deals for breakfast meals. Both price and quality. Absolutely the best fast food restaurants I have ever been at. The only downside is because of the great service, sometimes they have a lot of customers. So seating may be a problem. read more

You can't not love Chick fil A. Everyone here is always so nice. I come to this CFA often because it's close to South and they never gotten my order wrong, forgotten anything, or been rude to me. If your reason for hating on CFA is because someone didn't say "my pleasure" in response to your thank you then move along. Everyone here always does their best to be nice, professional, and efficient. read more

Michale Smith, about 5'6" with glasses and brown hair, who was there at 9am on Friday November 3rd is by far the rudest chick-fil-a employee I've ever come across. I realize I came at a busy time and had a large call ahead order, but he was short and very abrupt when I asked a question about my order. The rest of the team taking and handing out orders definitely saved the review this go round, they had the same great attitudes that keep me coming back! I just hope Michale Smith isn't there when I do order again! read more

Really do not know how you can have a negative opinion of this place.... This is my favorite Chick-fil-a location! They are professional and ALWAYS nice! I have never had a bad experience here.... Also, chick-fil-a supports law enforcement, so they will forever have my business!!!!!! read more

For a second timer, the servers were helpful. I knew that I wanted a chicken sandwich, obviously. I didn't want anything fancy. I got the reg chicken sammie. The Chick-fil-A sauce is SLAMMIN. You gotta get the sauce when you come here. The place is clean. And the outdoor seating is pleasant. read more

I can start with its strengths.... they have plenty of staff and they are busy. They seem to handle the load well. There are people who check in on you at the tables which is a nice touch. The down side is that for the most part there is a remarkable inconsistency in their food. For example...they clearly have the best chicken soup in Mobile...but when served cold which happened to me yesterday....hardly enjoyable and although they took it back to heat it up that took far too long and we sat ..and we sat.....Their chicken sandwich (spicy) has options but in the dim of the restaurant and a new kid at the cash register who was being trained and could not hear me and I really could not hear him...they messed up the order big time. The waffle fries again served cold are hardly worth ordering. I did not send those back because of the chicken soup experience. They are busy but have serious internal control issues. The amount of staff is not the problem...their quality and training level leaves much to be desired resulting in varying levels of consistency and quality to the experience. read more

I love this place! I witnessed the best customer service act at this location that I have ever seen anywhere. An elderly gentleman came in during the morning rush hour to pick up 9 chicken sandwiches and fries. He insisted that this was the order and it was called in. Instead of the manager telling him that they didn't serve that during breakfast he told the cashier to ring it up and gave the order to the back. Shortly after they found the order under another name than what the gentleman gave and was able to find his order. The gentleman was totally in the wrong, but not once was anything said to him about him being incorrect and he was treated as if he we're right the whole time. They always get my business! read more

LOVE LOVE LOVE this place! I was so excited to learn that a new CFA would be built, especially it's right by where I live. I've been in many times since it's grand opening and it has only gotten better and better since. The employees are of course the best in the game, and the food is delicious! I can't find one complaint about this location and I encourage all to check it out- you won't be disappointed. read more

Ate at the Airport location twice for breakfast, Once in July and Once in August. Had The Burrito, sweet tea the first time and the bacon egg and cheese biscuit, coke the second time. Both times within 30 minutes of eating, I developed A bad case of the runs. I wont be back. read more

Chick-fil-A is a wonderful establishment - if you agree with this statement, then you will understand the my rating. The service was completely sweet & the food delicious as ever! If you don't like Chick-fil-A for whatever reason, then just don't go, let the rest of us enjoy. read more