Service is always speedy.. food is delicious and fresh. I love the ease of using the app to order!!

Had to wait a bit more than usual and I was the only one inside in line but anyway...... I stopped here to get gluten free because I had stopped elsewhere to get a carload of grandchildren and hubby their meals from another place. So I deliberately stopped here for the gluten free bun on my sandwich. Got a combo. They completely left out the bun that I paid extra for!! Guess I should have checked my bag. By the time we got to the park for the picnic there's no way I was going back for a bun. read more

I usually don't like to make bad reviews but this one kinda got to me. I went in and ordered for me and my gf and I got two chicken sandwiches and fries and my gf got nuggets and fries. The girl came out and gave me my food and I asked to make sure if it was all in there. She said "Yes" with an attitude so I assumed it would be in there yet I get home and I have received 1 sandwich and the nuggets. read more

As an avid CFA customer I can confidently say this was the best experience I have ever had. I ordered delivery and it was at my door within 20 minutes and the food was hot and delicious. Perfectly crafted biscuits 10/10!!! read more

Well it happened again. Went through the drive-thru, ordered meals for four people and came home to find that we were shorted a sandwich, which was going to be my dinner. This also happened about two months ago. I called and got to someone that obtained my info and then told me this would be sent to the local store, so basically nothing. Called store 02264 and spoke to Jacob. Basically, I have to come back for the sandwich or I can come back within two weeks for it. I asked it to be delivered, no they can't do that (then why multiple Chik fil a cars there?). Jacob was very disinterested and started speaking in a monotone voice. I said I would try to come back within two weeks. This is very disappointing, particularly as this previously happened. If I go through the drive thru again, I will check my order prior to leaving the window. The Cow can't be trusted. read more

I love yaws potato fries and yaws cokes and of course yaws chicken sandwich loaded have not tried yaws milk shakes but I think tonite is the nite for a milkshake from Chick-fil-A !!! read more

Placed a mobile order like I have many times before. After 45 minutes and waisting my entire lunchtime waiting I call to inquire. The team member told me they didn't see my order. I informed them that I have the charge appearing on my account and was quickly informed that there was nothing they could do for me and that it will release back to my account after about 24 hours. Must happen entirely too often for them to quickly tell the customer this information. Customer service in 2023 is not what it used to be, not even for you Northport Chic-Fil-A! read more

This is a perfect example of what taking pride in your job looks like. The biggest standouts are what you don't get. You don't have to deal with getting the attention of a brain-dead idiot at the cash register that will be pissed he had to take your order. You don't have to sit long in the drive thru. After getting to the end of the drive thru, someone doesn't throw it out to you and slam the window shut. The staff is always courteous and intelligent. The food is always right and it is even hot!!!! People that are not old enough to have eaten in a fast food restaurant in the 80's will definitely not be ready for this . Full disclosure, I'm not a chicken person. I would rather have a hamburger. But this is the best fast food restaurant by far, and Pride is the main ingredient. I would rather rub my butt with butter and moon a bunch of cannibals than go to one of the neighboring restaurants. Especially the one with the big M. My only complaint would be to the moron that fixed the parking lot so that you can't turn left leaving. read more

Went through drive thru My order included 4-4piece fried strips They were not edible. Way too dark, way too hard & way too over fried Fed them to my dog Their food is too costly to serve this poor quality read more

The Lord's chicken is always the first choice in fast food. They get everything right. Drive through redefined efficiency, chicken and everything else on the menu is top shelf in the fast food space and the employees are always happy friendly and helpful. Other fast food chains should take notice. read more

pulled up and questioned their organization because they tried to give me a drink 3 different times. one young lady got upset and fired her mouth at me. I said I just want my food because you have served three people behind me first. I did not have a special order . the girl just decided to give me my money back. when I went to hand my drink back to them it was wet of course and it slipped out of my hand. the manager Brooke called me a f bitch and kicked the cup toward my car. lucky something bad did not happen. this is supposed to be a Christian environment. Brooke does not fit in this environment, maybe someone can help her. read more

Don't mobil order unless you want your order wrong. After multiple attempts to mobile order, I have NEVER had my order correct. There is always something missing when I order online. read more

Drinks are always bad. Breakfast is always drenched in peanut oil. The chicken at this location is questionable at best. Seek a different chick-fil-a. read more

Went for a chicken sandwich and got one Expectations =met Will recommend to every person that randomly ask in conversation where to get a sandwich read more

Thought it was common sense that the southwest salad would come with dressing, but apparently you have to ask for it....

Fantastic!! O--M--G! Had the Chick-Fil-A DELUXE Sandwich a couple of days ago, and now I am OBSESSED with getting more of it!! Such a HUGE, perfectly breaded and cooked, succulent, moist chicken breast (not pounded flat like so many places today!) and then the lettuce and tomato were SUCH high quality that I can't stop thinking about how superior that sandwich was in every way over everyone else's!! You know how everybody says that what you actually get never looks as good as the advertising photo? This does and THEN SOME!!!! Looked like Two thick slices of really red, vine-ripened tomato, and T--H--E absolute BEST, big dark green leaves of lettuce I've ever seen (NOT iceberg lettuce, either! It's Romaine lettuce!!) This sandwich was 100% perfection!! The ONLY way it could have been better is if I had ordered it with bacon and a sweet BBQ sauce on top, (which is possible!) You can even custom order it like that on their new app, and either walk in to pick up your pre-order or pick it up through the drive-through, and it's already waiting for you!! No long waits!! Such great, courteous service, too!! This place can't be beat!! read more

Chick-fil-A - Fast Food Near Me - Northport, Alabama

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The most "forgetful" location I have ever frequented. The last five or so times that I have done business here, I have ended up paying for things (on the receipt) that don't make it to my bag. Very reminiscent of a McDonald's but far below "Chick-fil-A standard". read more

No matter how busy and stressed the staff is, they are always friendly and speedy. Great place to get a quick meal with lots of options!

Now serving hollow cups of ice cream. Really? Paying full price but getting ripped off! read more

Chick-fil-A - Cup of ice cream - Fast Food Near Me - Northport, Alabama

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When I ordered a Arnold Palmer all I got was lemonade full of pulp and lemon seeds. The service was sub par. Northport Chick-fil-A doesn't even hold a candle to Chick-fil-A on 69 south read more

I cater lunches a good bit as I am a sales rep in the medical industry. Which means I must give my peace offering before they will hear me out on a better option for their patients. This place has been late for 2 separate pick up times this week. They don't even start making the pre ordered catering until I show up. Which made me late for my meeting today. read more

Service here never fails to be anything but great! Landyn at the front counter is a positively energized associate-me and my partner have had him take our order three times in a row now! Smiles and happy people encompass this staff. Food is also very good and fresh. Now the only thing I'd have to say critically is that today my chicken nuggets were a bit cold (but still tasty lol). You could tell they had been sitting here at the service window a good while before I had ordered them. However with that being said. That's the first time I've ever had a bad experience at this location. read more

The food at this Chick-fil-a is always perfect. Ashley Gill runs this particular restaurant and does a great job. Friendly professional employees, CFA food up to CFA standards and beyond. In fact, I've tested all of our local CFA's over the years. The only one not up to standards is the new one on Skyland. I suggest you try any one but that one. read more

Always friendly and provide great service! Food is delicious especially the Market Salad which I prefer fried. Great place to bring kids. Amazing! read more

I was glad to see Chick-fil-a when they built north of the river. I loved their chicken tenders and chicken salad. Unfortunately, I feel friendships, loyalty and adherence to my Christian principles are more important important than my taste in food. I will not eat here until their owner realizes we are all God's children and he loves us equally as he made us, just as we are. read more

Chick-fil-A is my favorite fast food place. They have great food and milkshakes, and their prices are pretty good. Also love that they really stand in their Christian faith. read more

I love my Chick-fil-A. My favorite meal is the original Chick-fil-A sandwich with extra pickles and a superfood side. And a lemonade! For breakfast I enjoy the chicken minis with a Thrive Farmers coffee and hazelnut creamer. The frosted coffee and frosted lemonade is also delicious!!! The Chick-fil-A Mobile Order app also allows me to place my order and pay before I arrive. read more

I made frequent stops at this Chick-fil-a location during my time in and around Tuscaloosa. Often my visits came with a group after church on Wednesday nights as we dashed in to make it before the nine o'clock close time. The staff was always friendly, the food typical Chick-fil-a deliciousness, and in the winter they have Christmas lights on their landscaping outside that "dances" to a playlist--an effect simultaneously cool and trippy. read more

The logistics of this restaurant are horrible. You have to completely circle the building to get in the drive thru line. Once in this massive line, you wait. This morning I got in the line at 10:25. By the time I get to the girl taking orders on an iPad, it's 10:35 and she tells me they don't take breakfast orders past 10:30. I voice my displeasure at being in line and all I get is a vapid stare. Which is probably all she is capable of producing. I ask if I can exit the line and she points to a gap in the cones. As I drive away she yells a bubbly "have a nice day!". So not only is their line huge and their service garbage, they got jokes too!! The long lines are for a good product and causes by poor service. Won't be back to this location. read more

always fast, even when the line is crazy long, and you can aspect above average quality for fast food. of course the service is amazing as well. it is a little more expensive than most fast food, but use the app and you rack up reward points quickly. read more

It's Chick-fil-A! It's one of the better fast food restaurants. This location is always busy but the service is very quick and the staff is always professional and friendly. I recently discovered their frosted lemonade and it's really delicious! read more

Good chicken biscuits in the morning. The restaurant has always been clean on my my multiple visits and the staff is always very friendly and respectful. read more

To all the employees here.... THANK YOU...for always having a smile on your face. Thank You for having a smile in your voice when I am in the drive thru. Thank You for your consistent superior customer service. Thank You for always getting my order correct. read more

Chic-Fil-A, I LOVE their chicken sandwiches & the little minis for breakfast, I LOVE LOVE the cow commercials. I also respect the company's standing for what they believe... I don't intend this to be a political or moral statement here, it is just that they put their beliefs into practice which is a good example for all of us..(ok, end of sermon, jumping down off of soap-box now) read more

Go to any other Chick-fil-A if you want good customer service. Never had this bad of customer service anywhere. They don't care about the customer, they just want your money. They have no idea what customer relationship is. No training at all, unless it's treating the customer like crap. The manager tries to blame all their problems on the customer. All the other Chick-fil-A in Tuscaloosa, AL are great, so just keep driving by this store and go to other one to get treated like someone cares about you. read more

Hands down the absolute best customer service in fast food. I've never had an issue with my order. It's usually quicker to just go in and order rather than go through the drive through. Getting in and out of there can be tricky at times with the traffic. read more

My fries were filled up around 60%. Also, one of my chicken strips (4 count) was the size of a chicken nugget. Needless to say I'm disappointed and hungry. read more

This place is the best! Their system of routing drive through traffic around and having employees take orders/payment on IPads moves things along as fast as humanly possible. It's truly a well oiled machine when you visit this establishment. There is sometimes a wait for food, simply because of the volume of customer traffic. Employees are helpful and respectful and the food is great! read more

This is the best Chick-Fil-A I've ever been to! They have the friendliest staff! I was going through the drive-thru and I was one car from the window and traffic was backed up to leave the restaurant so I couldn't move! The employee working drive-thru climbed out of the small window to bring me my drink and get my form of pavement and then bring me my food! Even though the second after that the traffic moved! They have some amazing customer service! read more

Chick-Fil-a is my favorite but have not had a good experience the past two visits. Both times the chicken biscuit was dry and hard and last time, ordered and paid to add egg and cheese but it was left off. Hopefully it is just a fluke and they will step up their game. read more