I've only ever been through the drive thru at this location and Chick-fil-A does a pretty solid job at getting you in and out in a timely manner. My only real quip is that if you aren't familiar with how they do drive thrus it can be a bit confusing where you drive up to for pick up, but aside from that it was a pretty seamless visit and my daughter always loves getting a chicken sandwich here. read more

Chick-fil-A - Chicken Shop Near Me - Overland Park, Kansas

Always delicious and never disappointing! The service is super quick and always on point. Their drive-thru and mobile ordering are next level -- definitely better than other fast-food places. read more

Good food and service is always. The barbecue bacon chicken was smarter than barbecue sauce, which is what I like. I made the mistake of upgrading the fries and drink and that was just too much for me. It is a little strange how you walked past the door to the main entrance From the parking lot. Interior is always spotless. read more

Chick-fil-A - Chicken Shop Near Me - Overland Park, Kansas

They are doing their best to keep up with the demand. I've been here on Tuesday nights and it's mind blowing to see how many people wait 20 minutes for a free sandwich. This location keeps up with the franchise's quality and service. I've used their drive thru which can be a long wait. But I also dined in which is a very clean experience. read more

This Chick Fil A location is one of my favorites! While they definitely missed a huge opportunity by NOT having a play place, the building is modern and clean and is very welcoming. The manager is always pleasant and goes out of his way to make sure kids have coloring pages and activities to keep them occupied. We always stop by during lunch time and have never experienced any problems. read more

My family seriously can't get enough Chick-Fil-A! We definitely frequent this location often. They are always running some sort of deal like free sandwich Tuesdays or mystery breakfast. Whatever it is, we are there for it! The staff are always friendly and polite and our order is always correct! If you use the app, there is a quick drive-thru lane just for mobile orders, which is nice to not be stuck in the long drive-thru line! Their restaurant is clean and there is seating both inside and out. Like most Chick-Fil-A's this one can get pretty busy, especially during prime time! read more

My opening day drive-thru experience included the same friendly, efficient and professional staff and delicious food that I have come to expect from the highest rated fast food chain in America. This new location offers two covered drive-thru order lanes with two covered pickup lanes (the first time I've seen that) and a patio. The dining area remains closed until they can fully staff up. I hope this new location will take some of the pressure off other nearby locations, which always seem to have long drive-thru lines during lunch. Very nice. read more

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The food was great. The only thing that takes its star away was that we went at rush hour and it was a little slow but the food was great, the service was as fast as they could have it and they had plenty of employees. read more

Like a fellow reviewer, I gave this chic fil a multiple chances (5-10 visits) And outta 10x's you might get freshly made food once. It's not the customer service it's the lack of effort this place gives towards giving out fresh food. Or knowledge to know when quality isn't fresh enough for customers (I'm sure when they go on lunch they make their free lunch fresh. But customers get cold food. It's always stale, cold, or they haven't changed the grease. It's basically the McDonald's on metcalf and 75th. With higher prices! Management doesn't care off what I've seen so I'm not sure if I'll be spend my hard earned money at this location read more

I stopped by early morning to grab some breakfast! I ordered an egg white chicken sandwich and a yogurt parfait. The total for both items was over $10. I was extremely disappointed with portion sizes. For a nearly $5 yogurt parfait it was not worth it at all- especially with TWO WHOLE BLUEBERRIES. No follow up either after calling. At least the sandwich was fresh. read more

Chick-fil-A - Chicken Shop Near Me - Overland Park, Kansas

I visit this location often. Service and portions are consistent. I've ordered just about everything on the menu at one time or another. I rarely go inside and eat so I can't speak for the cleanliness of the store. I requested an additional dressing and stated I would pay for it and was told no. I had the 2 available to me. I asked why am I unable to just pay for it? She stated, "it's not an option on the menu." So just give it to me then. The reason I'm even asking is because a few days prior I ordered a salad and they only put 1 of my 2 in the bag. I honestly didn't have the energy to explain, I was tired and ready to go home. Was this a deal breaker. Eh, no but it just left a sour taste in my mouth. Why are you harboring dressing as if they come out of your check. 1 additional dressing is not going to bankrupt the location. I just can't stand a petty employee. read more

Been watching this building being built, the day came and waited finally came in, this location is easy to get to and u can't miss this location, very different from the other stores on how to get to the dining room, the service is good and the app is my go to when I don't have cash I use my app to pay, I have built my rewards up where I get free item, the drive thu is wrapped around the building and walking little further than the chix-filet, always had good service and when a employee has a training tag on, will be patience with them read more

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Good food horrible service takes 10 min if you do drive thru and double if you do mobile drive thru. I just did mobile drive thru for 2 small order just for serperate people. I had been waiting for 15 min they then sent me to park where I've been sitting for 15 min and counting. I love chikfila but this was meant to be a quick place to eat so I could go back to doing my homework instead it's taking longer than it would if I was at a restaurant and I haven't even gotten the second order yet. read more

Great clean service and flavor as always! One food chain that always gets it right and has consistent food taste and cost. Grand daughter love this place. read more

Not a pleasure. I travel a lot, and I can honestly say...... This is probably the worst Chik fila I have been to in my life! The ordering process was probably the best part of the whole thing. Once I got to the window the girl was so focused on asking other employees if they wanted the extra frosted coffee that she made in error to even acknowledge or speak to me. Once she had my food she dang near threw it in my car so she could get back to laughing and joking. I said thank you she walked away. THE FOOD WAS JUST BLAH AFTER THAT... I will NOT be back!!! read more

Worst run Chik Fil A I've seen. Do not order delivery from this place after 9 or close to closing time. It's drive through only with only one person running drive through. Usually these places are known for their speedy service, not this one. read more

This is not your typical high quality food Chick fil a. I have given the 95th and Metcalf location a few tries because I was certain they must be having a bad day. Today I tried again and the food was horrible. Again. Stale bread. Again. Sandwich was cold. Again. Fries were crumbled and stale and cold. Again. Super disappointed especially since Chick fil a is known for their quality food. This location clearly has low standards read more

This honestly was the best chick-fil-a that I've ever had. The cashiers were so welcoming and friendly! My order came out so fast & IT WAS HOT! Everything was correct in my order as well. The perfect spot for lunch today. Kevin, the manager was so filled with joy & very personable. Would highly recommend. read more

I love this location! The food always tastes good, the service rocks, and they always have promotions. When it's crowded and service is slow, they'll sometimes give gift cards as a "sorry". read more

Love the food and staff- that would be5 stars! This location, parking lot, driveways is just horrendous! Whoever designed and approved this access should have their head examined. read more

There was a long ass hair in my bag. I got a 'spicy' chicken sandwich that was clearly microwaved(definitely not the first time microwaved).

This is the worse Chick-fil-A service I have ever had. The employees were spending more time talking then paying attention. I stood and waited only to get tired of not having my order taken. Idk if they need help in the kitchen but this is a shame read more

Not only was my order wrong she spelled my Name wrong too !not going to this chick FIL a again.

The food was cold and they gave me very small tenders that looked like nuggets. And very chewy read more

Chick-fil-A - Chicken Shop Near Me - Overland Park, Kansas

This place continues to win for the worst Chick Filet Service! A great location that could be so much better.

We called ahead coming with two 15 passenger vans, the manager Kevin was super welcoming and his team on top of taking all of our orders! Incredible team and orders were accurate and fresh! Thanks team!!! Great Chick-fil-A. read more

Parents BEWARE! We walked in and walked right back out in disappointment. Why? Because we have kids and there is no play area. A perfect set up for kids to start complaining while they are hungry and ready to play. It'd be great for people who don't want to be in a kid crowded restaurant though. read more

Wonderful food! Prepared quickly And was delicious! We got a delux and a smoked house barbecue bacon sandwich And wow! Also Kevin was the one who helped us and he was beyond helpful and pleasant! Will be coming back! read more

I was getting food for my pregnant mom and they forgot my avocado ranch AGAIN. Literally every time we ask for sauce they don't give us any. Just very annoyed. read more

New location that is missing a lot of steps. We have been here at least 10 times since they opened for breakfast and dinner. We never get sauce for chicken nuggets and in the morning they never give me salsa for the burritos. The Diet Coke is always messed up and 90% carbonation. I have asked for large meals with large fries and I get small and medium size fries instead. We live close so we want this location to improve, if it doesn't I would rather drive 15 minutes out of my way because the other locations don't do this. I tried to call the store a few times today to talk to a manager before posting here but it would always go to voicemail. Hope this improves and if not we will not be returning to this location. read more