My husband and I stopped in at Whataburger at 9505 Metcalf for lunch earlier this week. We hadn't had a Whataburger meal since leaving El Paso some months ago, and we were missing it. What a delightful experience we had here! HUGE kudos to Matthew Hardesty at the register for guiding us through the menu; there were several items that were new to us and we really appreciate his assistance. He was friendly and welcoming when we arrived, and served us our meals after we sat down. THANK YOU for your hospitality, Matthew! The food definitely was as good as we remember! I had the bacon cheeseburger Whataburger Jr. meal, and my husband had the patty melt meal. All the food was hot, fresh, and totally delicious! We really like the "sideboard" of ketchups, other condiments, napkins and such that Matthew brought with our meals. It reminded us of the old-style diners, which is a good thing. We completely devoured every crumb and enjoyed every moment of our lunch. Fabulous food! Many thanks to Whataburger and your personnel for giving us such a lovely experience returning to your restaurant chain! We'll be back as soon as we can!! read more

I was hoping to give them a better review after I had a nice experience picking up my order. Store seemed clean and the two associates I talked to were friendly. I was very disappointed though when I came home and noticed they totally left out the chicken from my salad. I double checked my order, and I definitely added it to my salad. For $10 this was a very sad dish. Small and now also missing the protein. At this point it was 20min from my house and not worth driving back at 8:45pm. read more

Whataburger - Burgers Near Me - Overland Park, Kansas

Our last stop of the day is Whataburger. Scarlett got a single cheeseburger and fries and a drink and I got a crispy chicken sandwich and fries and a drink. I did like that they came around with the tray of sauces, honey mustard, ketchup, and offered it to you. It was OK I'd go back taste just like any other fried chicken sandwich. Scarlett really liked her cheeseburger. I do have to say the place was very clean, Staff was very friendly and our meal was not very expensive $21. read more

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The "curbside" service is an absolute joke. The last 2 times I've done curbside, I've had to either walk into the restaurant or call to let them know that I had been sitting in the space for over 10 mins. Service is not the greatest at times. read more

The shakes and malts have no milk or cream in them. They have corn syrup, and milk fats from some kind of slurry.

This is not the whataburger that I remember from the past. So organized in ordering and getting your food. So good - I had this avocado bacon burger and it was amazing. The fries have a great tast to them as well. The place is such a clean and well lit fast food place. read more

We got this delivered, but I think I'd be underwhelmed even if I were to eat it at the restaurant. The food was just okay. The fries had absolutely zero flavor and that's normally my favorite part of any fast food meal. I also got the patty melt and I was honestly pleasantly surprised! It was greasy (how I believe a patty melt should be) and the patty itself seemed well seasoned. Overall, though, I wouldn't jump to recommend any of it. read more

We stood at the counter waiting to order for over 10 minutes. We were the only customers. They acknowledged that they saw us, but continued cleaning and settling up, and nobody bothered to take our order. It was ridiculous and we left. read more

Well, don't get mad at me. We were in Kansas City, and I was just joking around about coming to Whataburger up here. We love Whataburger in Texas. So we stopped, and went in, it was lunch time. I'm sad to say, that our meal was better than what we have had the last 3-4 times we've gotten meal at Whataburger in Texas. The buns were soft, the lettuce was green, the tomatoes were nice and juicy. The burger was borderline salty. The restaurant was clean and pretty spacious. Sevice was good, but could use a bit more improvement. Once they brought out our food, they didn't have the ketchup tray with them, and we had to ask for condiments. read more

Whataburger - Kansas City Whataburger. - Burgers Near Me - Overland Park, Kansas

I seriously don't get why everybody raves about Whataburger. I've been to three different locations a total of 6 times. Four of them were at this location at 95th and Metcalf. Their cashiers have been uniformly unanimated, borderline surly. The cashier today had no dimes or quarters in his register, so attempted to make my $.98 change with 19 nickels. When I asked for different configuration of change he had to go get a manager to help. On the subject of counter help, once at this location I ask about veggie burgers, young woman taking my order told me in all seriousness that they'd be able to take the meat patty out of any of the sandwiches for me. The burgers are generally lackluster, overcooked and dry, and underdressed. The rare exception was my patty melt today was really good other than being served on soggy toast. The meat was still juicy, the grilled onions were great and the cheese was fully melted. I guess sometimes close is all you can hope for. I can hear because I wasn't in the mood for McDonald's, and I didn't have time for a dine and meal at Sickie's garage across the street. I should've gone to McDonald's for a McRib. read more

This was my first experience trying WAB. I bought a box of burgers, fries and rings to feed a hungry work crew. Burgers were very tasty. Crew was very happy with the lunch break read more

Service was rude, slow and not friendly. Food is lackluster. At least in Texas, you get good service. I will not return.

Not a fan of their burgers, but they have yummy shakes and I love that they're open so late- perfect place for a late night treat! Right now they have a Mexican hot chocolate shake, which is like a cinnamon chocolate shake. It's really delicious! read more

The food was fine but the service... they took at least 20 minutes to get my order out:( they were talking and laughing in the back while I was waiting on my order read more

Paid $8 for sausage taquitoes. What I got was 90% lukewarm thick untoasted flour tortillas with a spoonful of overcooked egg and plastic tasteless cheese. What a complete waste of money. How much is tax in OP? Menu price was about $6.75 but paid $8.85. read more

My opening day drive-thru experience was good, with clear communications through the drive-thru speaker, a four minute wait and cheerful service. The grilled chicken combo ($9.39) was tasty with good portions. I liked the thick and juicy chicken, the fresh veggies, the fresh bun and the huge drink. The menu included breakfast, salads, limited time specials, burgers, chicken sandwiches, desserts and kids' meals. The dining area was temporarily closed, with service available via the two drive-thru lanes. Overall, A-OK. read more

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It's fine, it hit the spot. I hadn't had lunch or dinner yet and was starving so decided to give it a try. The burger is oddly so messy and the condiments were wrong. Onion rings were over cooked. But, it's fast food, I don't have high expectations. The staff were nice enough. read more

What can I say? I just like Whataburger and I have since my first visit to one in Texas fifteen years ago. The service at this location was pretty good, especially for a Sunday afternoon and our food was served up quickly, hot and fresh. read more

This is my regular location because of the consistency of the food, service and cleanliness. They are usually busy but always get the food out quick and fresh. The staff here seem to be friendly compared to other stores. I'm always comfortable here to pop in for a quick bite or do an online pickup. I've been able to try many types of burgers here and have enjoyed every single one of them. Being open 24/7 is very convenient as well. I highly recommend this location. read more

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Do not go in if it is raining outside! We walked in and seriously the flooring was like a sheet of ICE!!!! HARSH DAVE is the managing partner for the Leawood ks store. Something must be done!! The young on-site manager tried to help, He even had the staff dry mop and then mop with straight vinegar. Even those things didn't help! Small children were ice skating. If you fall down in this store I will be your witness to how slick the flooring is. read more

I hate to do this, seeing the way the reviews are trending for this place all over town, but we came out to see what the hype has been about (Whataburger in general, not just this specific location), and, unfortunately, every single person in our 7 person party was extremely underwhelmed. Our kids, surprising enough, were the first to say it: it's....just....mehhh. Totally fine. Not bad. Not great. And, when a place is hyped as much as Whataburger is, you expect it to be, at least, pretty darn good. Maybe the hype worked against it...I don't know. But, judging the food alone, I could name fourteen other fast food burger joints, local and national, that I'd go to before I'd do Whataburger again. Also unfortunately, we arrived at a weekend busy time...meaning the place was overrun, staff was overwhelmed, and the dining room was less than clean. The bright spot was that the staff who were present at this time were working super hard, and when we had a small issue, one went above and beyond to fix it. Despite my, and many other, lackluster reviews, I will say that the general public seems to be supporting these franchises pretty well - I rarely see a drive through that isn't pretty jammed with cars! Food = 2/5 Facility = 2/5 Service = 4/5 Ambiance = 1/5 Value = 2/5 read more

I had not been too a Whataburger in the Overland Park area. I guess it was impossible to get my order right. Ordered a Double with grilled onions. Onion rings extra salt. Whataburger was very busy and the line moved slowly. I got my medium Root Beer, Whataburger grilled onions, no ketchup just mustard and the burger was lacking with requested condiments. NO, Onion Rings but I did get extra salt. I might try another burger fast food and pass Whataburger...Slow service, Did not get order right. Might drive further to another Hamburger restaurant... read more

Restaurant was clean, no staff to take your order, customer had a dog inside the restaurant, not a fan of animals in places, but whatever. First time at a Whataburger and really did not care for it. Same price you could enjoy a better burger at Culver's. read more

I'd been looking forward to finally trying out Whataburger and was really disappointed. Soggy fries, hamburger patties that were dry and near black on the edges. Ordered a patty melt which had grilled onions but non-existent sauce. Gave up after eating less than one--third of it as it wasn't worth the effort for the amount of chewing required. Really disappointed. Went through the drive-thru and the line was fairly quick, but I would have rather waited for fresh food. read more

This was our first visit to a metro establishment. We pulled into the drive through at 11:51am with no one In the ordering lanes. After looking on their internet site menu I opted for the Southern Bacon Spicy chicken combo and he ordered the double meat double cheese Whataburger combo. We drove to the window paid and got our drinks and after some time was asked to pull. forward. Our food was brought out shortly after. Our fries were hot and salty - remind me of a little more done McD fries - they were really good! My chicken sandwich was made with coleslaw, bacon & pickles, Mayo condiments. It was hot and the chicken patty was a little thin but very spicy. Overall the mix between the cold condiments and the hot spicy chicken was a good balance. My bf burger was a big burger and it reminded me of a sonic burger. It was hot, cheesy and flavored with mustard. Overall a good experience, the wait knocked my review down a star but the sandwiches & fries were hot, fresh and tasty. read more

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Never had Whataburger before so took my husband. Ordered in the 2nd lane. They took our order without any problem. The problem then arose after waiting 15 minutes and being ghosted. No idea how the food is, but they won't give your order to you. First time EVER being ghosted by a fast food place. Can I do negative stars? read more

This place was very clean. Almost sterile! If you eat inside, very hard to get away from the sun shinning in your face and no shades. My hamburger was very big. Lots of veggies. But I probably will never go back. It was to me not what all the hype was about. It was just so so. Also it was caked with mustard. Had they given me a choice I would have said no mustard. I threw half my bun away and also some of my veggies out because they were covered with the mustard. read more

Visited the newly opened Whataburger by our house & I must say they have a long ways to go. I'm not much of a burger person but my husband is so I said let's give it a shot. We went on a Sunday night & luckily for us there was only about 3 cars ahead of us so not too much of a wait. We got up there & my husband ordered a bacon cheeseburger meal with regular fries & Dr. Pepper. I opted for the spicy chicken sandwich meal & requested onion rings with sprite as my drink. Ordering was easy, got to the window & paid. I had my little clingy fur baby on my lap so when she handed my husband the bag he put it down in front of feet. I usually look in the bag & start nibbling on fries but since I had my fur baby in my lap I didn't this time. We get home & to my surprise there were no fries or onion rings. My husband was more displeased than I was so I told him I'd go back up & get our fries since we don't live too far. Thought it would be quicker to go in the dining area but with my luck wasn't opened & the drive-thru was longer than the 1st time. I was sitting there for about 15-20 mins before getting to the window. While waiting I get a phone call from the husband to tell me he only got a hamburger with a bunch of pickles in it. What a great first time experience for us! They remade the whole order for us minus the drinks which was nice to fix that issue but I don't think I will try Whataburger again. My extra spicy chicken sandwich was hard but the onion rings were good. Luckily I still had the 1st spicy chicken which was a little better than the 2nd one they gave me. I wasn't able to go inside the restaurant so I can't say anything about on that matter. The drive-thru employee was nice & I know they just opened but I hope things will get better. Unfortunately, I can only give them 1 star for fixing the messed up order. Good luck to this location! read more

Whataburger - Burgers Near Me - Overland Park, Kansas

Ordered food off DoorDash for just a standard double cheeseburger but proceeded to get 0 toppings and the patties were practically burnt pucks. I don't think I've ever actually gotten good service from this restaurant so I'm done with them for sure. read more

Whataburger is a burger joint--nothing more and nothing less. I have had better and have had worse. The fries are decent and the onion rings are tasty. The shakes are awesome. Right now this place is overwhelmed with customers but as the newness dies down, the food delay should improve. read more

This was such a surprisingly great experience. Courteous staff that welcomed my family in, was happy to take our order and kept everything clean. So rare these days. Earlier this week, we went to the upscale Italian restaurant, North, for a birthday dinner. Both clientele and staff was condescending or absent at best. I'd take this Whataburger over North any day. read more

andrew/ anthony was great! amazing service and great food. my favorite late night spot.

darrell has impeccable service and a lovely singing voice as well and food is good as well

Can't say much bad about this place, but the main bad was no gluten free options. I walked up here and had a small fry and a coffee. Both were fine, fries and the coffee were super hot. Both employees I talked to were very nice and the place was very clean read more

I don't know how to describe the food there. I ordered it, but didn't get any of it. That was what I found the most annoying. I don't know why - being a parent, I should be used to being ignored, but coming from people other than my kids is aggravation. I don't have anything good to say, and it will be a long time before I try again. read more

Burgers on par with McD, BK, Windy's. Nothing great. Sonic, Freddy's is much better. Tried shake for the first time, I really doubt that real ice-cream is an ingredient. 1 star for the shake. read more

Service is way slow. They ask for your name for order. Soeaker is so bad that they ask you to repeat overe and over and my name is never correct. Then you get blocked in line forever and watch the staff come out the door wearing head set and smoke while you wait. One time i called inside to make sure they were ok because there was no movement. I thought they were being held up. Food is meh. When the close a lane they put a cone up but way up in lane and you have already driven in the lane before you see it and have to try and navigate backwards to get out. Not worth the hassle. Sad. It is close to my house. read more

Love the Monterey melt. Very tasty. Happy they brought this back. Waiting for the chophouse cheddar burger to come back.

I am so happy to try the location off 135th in Overland Park Ks. Wow I was pleasantly impressed by the happy kind greeting in the drive thru, and when I got my big burger it took me back to my very young life when Kcmo had burgers like that wrapped in paper. That burger was so good , I had to park and enjoy every bite! I mean Excellent Burger, tasty! read more

This is a first time/ first impressions review... Yes you read that right. It took me 39 years but finally I got to try Whataburger! I wasn't very well versed in the history of Whataburger so before writing this I spent a little time researching them and their 70 year history. Of course this is a FOOD review so I'll spare you the "boring" details but its nice to see a chain like this still doing what they do and continuing to expand 70 years later. The Burger... Not realizing the size of the burgers, I ordered a triple cheese burger plain. WOW was this thing HUGE! If if would have done just a tiny bit of research I would have gone with the double, but YOLO right? Anyway, the burger was overall pretty good, although slightly drier than my expectations. Maybe it was a fluke, or maybe it was because it was ordered "dry" as in no liquid condiments or sauces, but the patties were honestly a bit drier than expected. The american cheese slices they use is perfect for a burger like this, and there isn't much I can think of that I would change. Final score 8/10. Fries... The fries were pretty basic. Good, but nothing special. 5/10 Spicy Chicken Sandwich... This is where I was truly impressed. Now let me start by saying that I put chicken sandwiches into two distinct categories. Fried from frozen, and freshly breaded and fried. This was clearly a previously frozen piece of chicken, HOWEVER the spices permeated the entire whole breast piece (not chipped or pre formed chicken) and it was juicy, bright white, and perfectly fried. I would honestly rate this #1 among places like Wendy's, Burger king, Jack in Box, Mcdonald's, Dairy Queen, etc. But it falls short of hand breaded places like Chick-Fil-A and Popeyes. For a frozen REAL piece of Chicken however I'd give it a 9.5/10. Bottom line... Whataburger is an iconic place for a reason, and their burgers are top notch for their category. Now honestly it would have probably been better with some condiments, lettuce, tomato, onion, sauces, etc. but I was interested in experiencing the "burger" as simple meat and cheese. The sandwich I was served fell short of perfection due to being a bit dry, but otherwise I can/do understand the hype. Additionally, the burgers are larger than expected, and for a first timer, I was surprised/impressed by this. To me, it's not the best "fast food" burger place, because I prefer smashed burgers like you get at places like Freddy's, Steak n Shake, and 5 guys. That being said, I'd put Whataburger on par with the similar drive thru places like the other ones mentioned above. Nothing too special (other then the size) but rare enough to make them worth the stop if its not a chain you have in your area, or grew up with. read more