Unbelievable!!! I never though, I would be writing this review, however I am. The service is always top tier The facility is always top tier, as well! The food is normally top tier, although on this visit that tier was not obtained. Everything about Chickfila says come again and that's the reason, that I always do. This was drive thru visit and there were not many cars. After eating the warm fries, the eating halts, because I feel crumbs. I am a true fan, however I will be back again, to see what the next experience will be like. Until then Bye-Bye! read more

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Used to be great and we went there at least once a week. Changed the waffle fries and that is a deal breaker for me. Service has always been outstanding though. read more

MY CLUE SHOULD HAVE BEEN WHEN I PULLED UP THERE WAS NO LINE typically I don't have anything bad to say about CFA....I LUV CFA BIG!!!!but today this location will NOT see me returning I ordered a Cobb SALAD with a spicy fried filet The requested filet was HALF of what is normally given I will GLADLY pay for what I order and will pay MORE for excellent quality As for THIS LOCATION.....I wouldn't recommend them to a roach!!!!! TRUTH!!!!!! read more

We've always enjoyed Chick-fil-A lunch/dinner menu so after receiving FREE breakfast sandwich coupons at the Astros game... Came here for our first Chick-fil-A breakfast. The drive thru line was a lengthy wait. I picked the wrong lane because the other line moved along smoothly. Ugh. Once it got to be our turn, the girl who took our order was friendly. I asked her opinion which sandwich out of 4 choices was the best. Unfortunately, she wasn't much help... she hadn't tried them. Ah well, despite that, I still feel that Chick-fil-A service is always top notch. We picked the chicken biscuit sandwich and the Chick-n-minis 4-pack. We added in an order of hash browns and 2 large waters... total came to $1.29! Can't beat that! As for the food... I wasn't a huge fan of the chicken biscuit sandwich. Understand though, I loved he chicken filet ON IT'S OWN. I loved the biscuit ON IT'S OWN but the combo of the textures: the slightly chewy, tough to bite chicken filet paired with the ultra delicate biscuit just didn't do it for me. I'm glad we didn't pay for it. I wouldn't order it again. My son didn't care for the yeast rolls on the chick-n-minis. He ate the nuggets out of the mini sandwiches. I ate the rolls and liked them. Maybe I should have gotten those instead. The hash browns were good. All in all, I'm not a huge fast food breakfast fan to begin with and I wouldn't get it here again. I am sure we will be back at some point for their lunch menu. read more

Chick-fil-A - Chick-fil-A Chicken Biscuit. Meh. Chicken was good. Biscuit was good. Didn't like the combo of them together. - Fast Food Near Me - Pearland, Texas

The food was hot and fresh, service was amazing, I just love this location. You can tell they really care about their employees and their customers. read more

Bought a half dozen cookies today 7/3/24, around noon. I die for chic fil A cookies. I'm there biggest supporter and customer. Today was one out of the norm. There cookies were not fresh. They tasted stale. I was disappointed. I usually buy from the Chic Fil A close to my house on business center drive but because I was at Home Depot, I decided to stop by that location. Hopefully it was a one off experience. read more

Been here two times last few weeks and their chicken sandwich quality is trash, I took my first bite into the sandwich and I knew something was off. First thing I thought of was them not changing their grease because the food just tastes off. Will remember to avoid this location as much as I can. read more

food was disgusting. gave me a bread that looks moldy as well. service was garbage. terrible attitude. try to call and ofc nobody ever answers the phone read more

This place is memory galore. I have so much memories coming in here and eating with family and friends. The staff is awesome and the cleaning lady is sweet. Food is of course amazing and fresh. read more

Great food. Disappointed in their customer service. I asked for if they could lower the blinds because the sun was blaring down on the table. 3 of the employees just looked at me and ignored me. I hope this was just an isolated case:( read more

Amazing operation! Richard blessed my day. He is one of a kind and is a fantastic employee! read more

Chick-fil-A - Fast Food Near Me - Pearland, Texas

Just great omg. Service , food. Even got the arnold palmer mixed right (which a lot of locations don't). I was even able to get my tenders well done how i prefer it (a lot of locations don't do that either). I love it here. read more

Instructions were clear to avoid meat in our salad. All we ordered was salad no meat and they gave salad with meat and we had to throw away the whole food. They are useless read more

You can never go wrong with this here. I ordered a Cobb salad with Garden Herb Dressing. I didn't really like the dressing. This is the third different dressing that I've tried with this salad but I can't seem to find one that compliments it. I've also tried the avocado ranch and the honey mustard. Neither of them seem like a good match. The salad itself is not bad especially if you want to spend under $10. read more

The employees here are so nice, it makes me uncomfortable. I love the consistency here. Temperature of food, taste, and staff friendliness. It really feels like southern hospitality. Something is wrong with the lemonade machine. It just doesn't taste right. The food came out before we got our drinks. They are fast. read more

First time I've ever had an unpleasant service at any chick-fil-a. This morning upon arriving I parked in a curbside space, a big guy quickly comes out and says they aren't taking curbside orders this morning due to the weather (understood. But he then made me feel rushed to go to the drive thru line. I get in the drive thru line and my order hadn't completed, the lady tells me to come to the window. At which point she tells asks me to go park in the front and let my order finish processing then get back in the line I told her that was to much and if the guy wouldn't have made me feel rushed in the first place, there would be no need for all of this. This isn't the first time their customer service has lacked and a main reason I don't patronize this location as often! Chick-fil-a has set a bar in which they are failing to meet. S/N: I left that location and went to another in the area, with no issue! They brought it to my car, we're pleasant, and even went back in for another container I requested. I CFA but this location sucks! read more

My daughter felt like Chick-fil-A for our mom/daughter date. We choose to dine in and upon entering we're greeted by Jasmine at the counter. In the few moments it takes to order, this young lady called me by name, several times, while she completed our selections. She also found time to be complimentary of my daughter. All in a matter of the few moments we were at the counter. While enjoying our meal, Jasmine had personally, along with some fellow staff members, checked in with us several times to make sure our drinks were full and if we needed anything else. It's been a minute that I've sat inside any fast food place but the service I received today was over the top! Jasmine went the extra mile, her manager and owner of this establishment should be very proud of this young lady. Thank you Jasmine for your excellence!! read more

It really trips me out to see the teens outside in the lanes, taking orders on tablets. They always look miserable, even though they're smiling the entire time. It's a quick and easy experience and the food cannot be mistaken, it's darn good! You can order your food and pay for it, before you even get halfway through the lanes. You just have to know what you want, because you're often nowhere near a viable menu. The kids can tell you what the menu consists of, viewing it on their tablets, though. read more

Really how could anyone hate on Chick-fil-A? They invented the chicken sandwich after all. And it's a damn good sandwich. One that tastes different than your typical breaded chicken sandwich. And they have good waffle fries. And fresh lemonade. And everyone that works there is overly enthusiastic. I have crowned them the kings of fast food. I usually either get the classic sandwich or the chicken strips with Polynesian sauce. While it's true that they only serve chicken and you can't get a good burger at Chick-fil-A, it's one of the best chains to go to if you're looking for a quick meal. Super clean facilities too, not your typical fast food. read more

It's chickfila man. Got breakfast for my daughter. They're so efficient with ordering and having log lines. What would normally turn away people from the busy road is a long line at a fast food place. We would think its going to take forever to get our food. Nope. They have employees standing outside taking your order - one in each lane. You can even pay by credit card. Cash at the window. By the time you get to the window, there's another employee waiting with your order. Love efficiency and the work ethic CFA has. read more

Chick-fil-A - Waiting in a quick line - Fast Food Near Me - Pearland, Texas

Still so disappointed in this location. I Stopped by the location today as it just opened after its very long remodel. Ordered breakfast. Counter help was polite and nice as expected. While waiting for my meal I looked around the removal and to be honestwas not impressed. As long as they were closed I was expecting it to look better ..... The have reduced the seating area by say 30 ish % .and increased the kitchen size. Unfortunately that has not helped with all the issues everyone was experiencing with kitchen issues as the the wait to get my food was quite longer then before the remodel.. they have removed the island where you could pick up your own condiments and you now have to ask for them at the time you order. Once they brought me my food I left and headed into work. Get to work and open the bag and..... they gave me the wrong order ... and they forgot half the condiments I asked for ... I am greatly disappointed again in this location read more

This location is hands down the best location I've ever been to. I always compare it to the other locations I've been to and they always seem to disappoint. Don't let the line fool you, it may be long and extended all the way towards Home Depot entrance but it goes by quick! I'd rather sit through the drive thru than park and be blocked in by customers who are waiting for the drive thru. I always love when there's employees taking orders because it makes it easier and more organized. I had an incident where I did not get the correct order today because I think the cars were out of order so I ended up taking home the incorrect items but I still ate them all. Oops. read more

Always quick service with a smile and a "yes, ma'am". Nice to be treated like a valued customer. I ordered the Grilled Chicken Market Salad. Good size and value for the price. read more

Chick-fil-A - Market Salad - Fast Food Near Me - Pearland, Texas

I come here often enough to well surpass CFA red card requirements. Great food, but the location has gone downhill vastly since my first review nearly 5 years ago. They are highly inaccurate with orders and often overcharge for modifications (for example, charging for a deluxe when you add lettuce and tomato to a sandwich). Most recently their cobb salads come without egg. Of course, no one tells you this when you place the order and they do not give you anything to compensate for the missing (and often considered essential) part of the salad. The absent egg is something that you discover after you return home to eat the salad with your own dressing because they gave you avocado rance instead of the apple cider vinaigrette that you asked for. read more

Early this morning bf goes to order spicy chicken biscuits with the chicken well done. Didn't get a receipt but didn't make a big deal either because it's just two biscuits right ???? Someone please tell me why I only have this tiny piece of chicken and NO BISCUIT... It is now 4:45pm & I'm still pissed. read more

Chick-fil-A - ows a picture of a bag of dog treats - Fast Food Near Me - Pearland, Texas

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The service is awesome. The food is awesome. And I absolutely love coming here when I can. I don't know why there is only four stars at this location but it definitely deserves 5 read more

Service at this location has really declined over the last few months to a year. Today I waited almost 15 minutes in the drive through for a salad and I asked for no bleu cheese. What do I get? A salad with bleu cheese. As for the wait I get it, maybe you're short staffed so there's a little wait. Understandable. But now it's nearly every time I go I spend a long time sitting in the drive through. AND they have gotten my order wrong on numerous occasions now. Two stars only because the guy at the window was friendly. read more

I have been here a handful of times since my first review. I initially chalked up the poor service to how busy it usually is, however that is not the case. After the last incident while I was there, I am never going back. A woman was there with her children/grandchildren and plopped their dirty shoes on the condiment table. She left them there while she ate her meal at the condiment table. WHAT?! I looked around and there were plenty of open tables; but for some reason she not only blocked the table for the other guests, but had contaminated it with the dirty shoes. When she finally moved the condiment table was littered with crumbs and chunks of dirt from the shoes. No workers cleaned up the mess. Is it a management issue? Or just a bad vibe? Whatever the case, I hope it improves. read more

This is or go to Chick-fil-A in Pearland. They have never messed up my order when I do curbside pickup. Food is always the right temperature and service is always the best. Every time I go to a different location the order ends up missing something or wrong order so we keep coming back to this one. read more

Stopped in for lunch this afternoon. Ordered the Original Chicken Sandwich Combo. The chicken and the fries were both served incredibly hot. The service was great. Basically a typical visit to Chick-Fil-A ...... always great no matter when you go in. read more

This place has top notch service worthy of the queen of England and even the lord himself .The fries were extremely warm.Just a great experience all in all read more

I had to update my review because they completely redid their drive thru. Talk about fast and efficient. Even though it can be busy as heck, it still moves fast. I still knocked one star off because they are closed on Sunday. Close on Wednesday or something! read more

Holy f*** this Chick-fil-a needs to redo their drive-thru. 2 lanes, which are actually only 1 is NOT enough for this kind of lunch rush. Please copy the one next to the UT campus in Austin and we'll be besties. read more

I'm always a sl*t for chickfila! Super busy obviously but the service is great, an employee walked to my car in the rain with an umbrella and helped me back. So sweet. read more

The food is good as far as your standard Chik-Fil-A rest food. However, they regularly get my orders wrong if I ask them to Hold The Cheese on my Breakfast Burrito and/or ask them to make it only with Eggs & Veggies (Peppers & Onions). Last year, I would go there 6 - 12x per month. However, I'm just about done with them. I'm hoping this review will get back to Chik-Fil-A. I wish there was another CFA closer to me than this one. I told the manager on duty last month that I would keep coming to this CFA. However, I would start reporting all my negative experiences to Corp. Hope this reaches them. PS: Whatever happened to their employees saying "Thank You!"? They need to Re-Train their employees that the customers have choices. Please don't start treating customers like McDonalds!!! read more

Imagine fireworks shooting out of a topless Katy Perry's nipples. That's how friggin awesome this Chic fil a is!

Park your vehicle at Home Depot and walk to CFA during busy meal times! It'll save you the frustration of driving in the restaurant's cramped parking lot. There's also a little bit of shade if you park near the trees at Home Depot. (All y'all Texans know how valuable shaded parking is!) I frequently visit this particular CFA and all the employees are cheerful and provide great customer service. But 3 specific employees stand out to me: Bethany, Dylan and Mrs. Elaine. I'm a little embarrassed by this, but Bethany and Dylan know me by name. Bethany always has a smile on her face, and greets me with "Hey Howard!" each time I see her in the restaurant. Dylan memorized my usual order. And it's not a simple order, since I modify the entree, side, and drink. (Yes, I'm a restaurant's nightmare customer). But Dylan maintains his adorable personality and is very cheerful about the whole thing. (And if you're wondering what I order, it's a #1 combo, sandwich with no butter and a container of Polynesian sauce, no fries-exchange for side salad with extra packets of dried red bell peppers, drink with 90% unsweetened/10% sweetened tea. Like I said- nightmare customer) Mrs. Elaine is a super sweet older lady who you can't help but love. Joy develops within me every time I talk to her and eating here just wouldn't feel the same without some sort of interaction with Mrs. Elaine. I really enjoy when she walks up to my table and we have some quick small talk. Props to Bethany, Dylan, and Mrs. Elaine for being fantastic CFA team members! Also, food here is good. Eat here. read more

This location is always innovating and always improving. They just added a third drive thru line!! Crazy!! Service is incredibly fast for how busy they are. My go to order is the spicy chicken meal with sweet tea. You won't be let down. I highly recommend this location. read more

Surprise with this service this morning first the car in front never orders then the one on side gets done then I finally order just a drink and the time to just get my drink to be is so slow like make them go to front of order isn't ready I only had a drink order, then I finally get to pay and the register lady is cussing at the other employees saying get the f out of her and then is like thanks have a nice day to me wow be more professional not just for that but for your own self respect lady I won't say her name but think she can maybe tone her language down it's not cute at all read more

This is one of my favorite Chick Fil A locations. They were super nice! They forgot an order of fries, and with no questions asked gave us a brand new one. read more