If these guys could get their workers to care about CLEANLINESS, they might actually get 4 shares from more customers. The service is polite and prompt asking with the quicker of their food from grill to table. The grilled chicken feels like I'm in my backyard on their taste, and my wife loved the frames of their chicken bowl. Well definitely be back! BUT, they need to work on keeping this place clean!! read more

The food is always good, their breakfast choices are yummy, but this visit we both had prime rib and it was excellent. The salad was fresh and classic -- iceberg lettuce, cheese, onion and tomato -- so good. The prime rib was excellent and the whole meal was a reasonable price. On top of all that, Katy R took such good care of us! She was attentive, personable, had attention to detail, good sense of humor and sweet. We will be back! read more

I ordered a burrito combo with queso but they did not include the queso and a taco with avocado but it was so soggy and broke apart. That was the Worst meal and don't plan in going back. read more

$5 3 Tacos Al Carbon with chips and a drink and salsa Fresca. They best yummy deal out there in fast food! Go enjoy!

I have not been here in so long. I was pleasantly surprised! My food is fresh, warm, and tasty. Also, the girl who worked the drive-thru was so pretty and kind. Good job guys! read more

I don't why I even bother coming here !!! I haven't been in months because they can never get my order right !!! Oh course I stop by today and guess what ?!?! My order was wrong !!! Had to throw away food and money because someone can't understand my order !!! I have spoken to manager and sent email to corporate but I guess no one cares !!! Ask for a meal with no beans and I get home and all it has is beans !!! read more

El Pollo Loco - Wrong order !!!! - Fast Food Near Me - Pearland, Texas

I love their Tostada salad but they have forgotten the dressing two times now on Door Dash. I wouldn't recommend unless picking up yourself.

Absolutely fantastic burgers! Anything else on the menu is well thought out, and the Mexican corn fries are off the chart! The owners are always hospitable, courteous, and hard-working. Great local hangout.! read more

How could pollo loco improve? Maybe keep plastic out of the food. My mother took a bite out of her rice and immediately spit it out. This is absolutely ridiculous. What would happened if she swallowed this? Pollo loco do better. read more

El Pollo Loco - Their was a piece of plastic in my mothers rice. I don't know how it ended up in there but pollo loco should be more cautious. - Fast Food Near Me - Pearland, Texas

It's time to Pollo-ver to the side of the road and write a review. This is a very popular chain in California that has been around forever. I used to eat this food a lot when I lived in Los Angeles because these restaurants were cheap and filling. It's not the healthiest stuff but it's not as bad as some fast food is. So you could say I'm a fan. Then again I'm not that much of a fan that I would rush out of my way to eat this in Houston, but I'm happy that it's now Houston and that's definitely a cool thing. This one is down in Pearland, and is fairly popular but not the busiest location. The food is pretty good and the employees aren't too bad. It definitely still tastes like chain food though, that's for sure. read more

El Pollo Loco - I'm Loco for el pollo - Fast Food Near Me - Pearland, Texas

Love this place, everything is delicious. Great for the whole family. One of my favorite fast healthy options

I had a speedy drive thru since it wasn't too busy at around 2pm. I got the 2 piece chicken meal with sides of rice and mashed potatoes which also came with the avocado sauce and warm 2 tortillas. The chicken was very juicy and had plenty of flavor. The rice was delicate and the mashed potatoes was delicious. read more

El Pollo Loco - 2pc leg and thigh combo meal - Fast Food Near Me - Pearland, Texas

Food was good people were nice . Nice clean place had nice conversation with customers and the young man behind the counter.The chicken is always moist. read more

I got food poisoning and they suck.there service was slow.and there ambiance sucked.

Food was ABSOLUTELY DISGUSTING. Hard to eat and tasted like artificial chemicals. The beans and rice were tasteless and the burrito was VERY HARD TO EAT as it was TERRIBLE. The chips were STALE. NOT GOING BACK. read more

El Pollo Loco - Receipt - Fast Food Near Me - Pearland, Texas

Fast Food Vegan Options FTW! We found out that this fast food chain now offers a Plant Based option! You know we have to jump in on that! No complaints at all! We had the Street Taco & Burrito! Yummm!! Def would be back! -Drive Thru was only available -We ordered through the app, very easy & convenient. Free Chips & Guac bc of that! Yay! Thank you Pollo Loco for having vegan options read more

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I wish I would have taken pictures but I really loved this place! I'm kinda disappointed that it has a 3.0 rating. Service is fair, we ate inside, & food was fresh! I'll update this comment the next time I come with pictures of our food read more

Don't come here!!! I was in earlier to get the free quesadilla today for national quesadilla day and was so excited but instead of leaving happy for some reason the app was having an issue generating the code and it wasn't populating so instead of them honoring the national quesadilla day the cashier said " sorry it must be expired " even though i showed her it started today 9/25-9/26 she still wouldn't honor it! Don't come here read more

They have these amazing salads right now. OMG super good and perfect for this hot weather. The manager was so nice.

Awesome food, awesome service! Food is always fresh and the place is always clean! I usually get the chicken bowel. Chicken taste great, beans and rice plus they have really good sauces! I think the difference is the fresh ingredients! read more

El Pollo Loco - Chicken bowl - Fast Food Near Me - Pearland, Texas

I used to love ordering food from here but recently the food is cold and dry by the time I get home. The workers don't greet you or help you when you walk in. Makes me not want to spend my money there. read more

I really enjoyed visiting this location the staff was supper friendly everyone was smiling and seemed to be having a Great time which is always a good thing to see as a customer .. I got a half chicken with 2 sides and a drink let me start off by saying this was some of the BEST chicken I have had in a long time the young man who was on the Grill was supper friendly and knowledgeable I'd Like to thank the manager who was there once again for a great experience and amazing food I will be back keep up the great work guys. I truly appreciate it read more

We stopped by to pick up a quick dinner. The place looked nice inside (empty is a plus in my opinion) so we were off to a good start. Placed our simple order: 2 original bowls and a kids meal (2 legs+side). They called our order ready so I grabbed the bag and out the door we went. I entrusted the staff couldn't screw up a simple order, especially with no one else in line. But I'll be damned if we arrived at our destination and discovered we were ripped off of one bowl. Maybe my expectations are a little high but I expect humans to be able to perform the simple function of getting a meal order right. read more

I absolutely love the pozole verde soup! It's only seasonal so you have to call to see if they have it! But it's really good. I've had their taco bowl and it's really good as well. read more

I like having this food and literally drive 35 mins to this location when I want it. I give 2 stars as not once I have been here and my order is correct unless I go inside. Which I tend to do now. But yesterday just took the cake. I order a 3 piece and every piece of chicken was burnt that it wasn't edible. I was so upset I just threw the food away. Even the flour tortillas were hard!!! I drive too far to pay for messed up food. Maybe they should close this location again. Seems they just can't get it right! read more

They just opened up this spot and now I am starting to see why.. The chicken tostada bowl was so fresh well seasoned and yummy. I ate everything even the shell. The beans and rice at the bottom of the bowl wasn't soggy from the lettuce and tomatoes being on top of it. The chicken itself wasn't that chewy gummy chicken that you get from chicken nuggets, it was more grilled than baked to taste. Additionally, the rice was actually Spanish rice and not that yellow rice. Everything was delicious! Even the house made cilantro sauce was a kick. Also, I liked how the sauce bar was clean and free of mess. The small water glass was perfect for me as I put some cut lemons in it. The pricing of the meals aren't overly expensive and is bare minimum cheap. What made this experience even better was the fact that I got some mailed coupons. Another thing are the burritos, they are so packed with flavor it doesn't get any better than that. The staff were friendly and didn't give my parents a hard time when trying to use our coupons. read more

El Pollo Loco - Chicken tostada bowl; delicious. - Fast Food Near Me - Pearland, Texas

Great food good service will come back again chicken is always perfect the tacos Al carbon are great to

The food was good. My only problem is what's the price for creamy cilantro. Five days ago it was free, 2 days ago it was 25 cents and today 40 cents. Which one is it? read more

El Pollo Loco has become my go-to place for food over Taco Bell and Taco Cabana. I don't know if they are competitors, based on the things that they sell. Clearly El Pollo Loco has won me over. I usually visit this place twice a week and get my chicken avocado wrap with the creamy crack a*k*a creamy cilantro dressing. I literately dip everything in that dressing because it's sooooooooooooo good! Of course me being a brotha, I had to try their Mexican style grill chicken, which turned out to be pretty good. Their grill chicken is more on the thin side, which was expected, but wasn't dry. But there side dishes are trash. That's my biggest knock with this place. Their rice is extremely bland, beans had a gross consistency and their mash potatoes had this odd great value brand taste. I would take Taco Cabana sides all day, every day over El Pollo Loco. But El Pollo Loco is the better spot. 3.5 STARS EASILY! read more

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Tonight we ordered pick up. One of the items I ordered was pozole. Please tell me why it had yellow corn? I know that I shouldn't expect authenticity from a Mexican fast food chain but when the pozole I ordered didn't even have hominy in it I was highly upset. What I got versus what I ordered were so vastly different that I thought I got the wrong order. read more

The service at this Pollo Loco is impeccable and is run very well by their leader Manny who made us feel welcomed and surprised us with the fast and delicious food that had us ordering again, this certain establishment is the place to be. read more

Usually I like going here and they get my order right, but the last 3 times they've forgotten parts of my order. One time it was a taco, another time it was a drink, and this last time they didn't give me the dressing for my chicken avocado salad. No one likes a dry salad. Do better. read more

The owner or someone with some sense needs to spend some time in this store to see how incompetent and unbelievably slow their staff is. People were walking out because the staff just stands there and doesn't acknowledge a customer at the counter. read more

I ordered a side of mashed potatoes and they literally gave me a container of gravy... no potatoes in sight.

Decided to try them out for the first time. The food was great, but I was especially pleased with the customer service. I was expecting a less than excited employee to greet me at the drive-thru because I showed up 30 min. before close. Reese, was really nice and even helped me select my meal when I told her it was my first time. Thank you! The food is really fresh and yummy. Similar to Chipotle in quality. read more

Disgusting food. Food was served cold and the chicken had a chemical aftertaste to it. Threw up.

Yeooo! First time eating at this joint with me and my girl and it felt like I was eating at my grandmas bbq, shi was mad good, just left right now. I got the 4 piece meal and she got the chicken burrito and that mug was hugee and she still finished it (first time she ever finished her food lmao) Coming back for sure. -Bobby & Jackie read more

This is the sour cream part of my nachos that I just ordered without sour cream. I reminded him it was ordered with out sour cream as I watch him put it in my bag, he took them to it to the back and I guess just scrapped a little of it off. I saw him shake the nachos as he put them back in the bag. Terrible service! It took 15 minutes to get 2 items and I was the only customer inside at 8:40. read more

El Pollo Loco - This is the sour cream part of my nachos that I just ordered without sour cream. - Fast Food Near Me - Pearland, Texas

First of all - as a picky eater and a person with social anxiety I have to say as soon as I walked in the establishment I felt at home. The employees and manager greeted me as soon as I walked in the door and smiled. I could not decided on what to order hence this was my first time in the restaurant, the manager was kind enough to help me and suggest things from their menu - the double chicken tostada salad was the right choice to go! Their tea/lemonade is so refreshing. I will definitely continue to return to this Pollo Loco again! My family loved how clean it was. Good job guys!! read more

Chicken is way over cooked. It was like eating charcoal. This has to be the worst Chicken restaurant .