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    Chick-fil-A

    3.8 (47 reviews)
    Closed 10:30 am - 10:00 pm
    Updated a few days ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for groups
    Dogs allowed

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    Chick-fil-A Deluxe Meal (Medium Size) - 4/2025
    Melanie L.

    It was wild to hear there's not one, but TWO Chick-Fil-A locations in Pleasanton within a couple of miles from each other. I had to check it out. I can say with confidence that this location is much better than the other location by the freeway because there is more parking since there isn't a drive-thru and you won't get stuck in the In N Out/Starbird traffic in the plaza. This restaurant is overall fairly clean, including their restrooms. The staff make rounds to tidy up and wipe down tables/chairs for you. One of the things I appreciate at Chick-Fil-A is having an "extra sauces" section so that no sauces go to waste if someone doesn't use it. I frequent that to find more Chick-Fil-A sauces (this stuff is addicting!). Prices are still high, but you're paying for the high quality chicken. I recommend the Spicy Deluxe Chicken Meal, it's so delicious and well-made. If there are any ingredients you'd like to remove from your sandwich, they will take it out and sometimes it will reduce your price (i.e., tomatoes - .30 off!). If you plan on coming to Chick-Fil-A often, download their app to accrue points so that you can earn free items along the way, get a complimentary birthday treat, and more. If you're feeling a bit lazy, they have curbside pick-up in front of the restaurant OR if you want to pick up a mobile order, there's another room next door for that only and it saves you time having to wait in the main line next door.

    Lunch time
    Vivian W.

    Everyone here is always very welcoming & kind . I asked my husband if we could try the new Smokehouse bbq & he said sure but only if he can get the spicy one. I tell him heck yea ! Get what you want ! lol ! I usually get it w/ a GF bun or wrapped in lettuce. My gluten allergy isn't an issue with the breaded filet for some strange reason but I think there's not enough breading so my stomach can handle it. I appreciate that option. We go to the location on Hopyard b/c it's not as crazy as the one that is off the freeway . They're really warm & welcoming there too but that's the one when we go to for take out & the one w/o the pickup window we usually dine in . Both are always clean & organized . We go at least every other week & when we're on road trips my absolute favorite for breakfast or lunch .

    Multi-grain brioche sandwich bread is a hot mess!
    Hakim A.

    Regarding Hopyard Road, Pleasantan CA location - Very well designed setup with separate facilities for dining in and picking up online orders - brilliant way to divide traffic! The food is always quite tasty. The only issue I have (and it seems to be company-wide) is what the h--- is up with the multigrain brioche bread??? This is the second time where I ordered a sandwhich and don't even THINK of opening the sandwich to add condiments. The bread very quickly just disintegrates into a huge mess of wet crumbs - see photos. What gives???

    Karrie L.

    This is probably the best fast food environment you can get. It has been newly renovated since the close down of sweet tomatoes. My first visit today and it really surprised me. Inside was clean and ordering take out is less complicated because the take out line is in a separate room than main area. I love that each table has a pot of flowers. The chicken nugget market salad met my expectations. Staff was friendly. I will definitely come back to this location. You are eating fast food but in an upgraded setting.

    Order counter
    Salvador Z.

    My first time dining at the new Chick-fil-A on Hopyard in Pleasanton. I thought it was ridiculous that city officials allowed a 2nd Chick-fil-A to open only a mile from the first restaurant. However, I've changed my mind. The original restaurant is always busy because it's located off the freeway at Hopyard road. This new restaurant is for locals only. No drive thru. It was formerly Sweet Tomatoes back in the day. It was easy peasy to park, walk in, place my order, and plenty of indoor seating. My go-to spicy chicken sandwich was delicious. Staff was friendly too. If only the people getting off the freeway to go to the original location knew about this location! Shh, don't tell them! Lol

    To management y'all need to get this
    Javier P.

    Pretty busy for a Friday night. I only ordered two diet frosted diet lemonade to go. I was sad they don't have the new insulated sleeve cups which keep frosted treats colder longer. Very spacious with plenty of parking. No drive-thru or playground for the little ones. I guess this new Chick-fil-a takes pressure off their other location just down the road.

    Jessica G.

    A little on the fence about writing a review here because I wanted to keep it a secret but does no one know about this Chick-Fil-A location?! The other Pleasanton Chick-Fil-A (on Johnson right off of 580) is always so busy and the drive thru lines are nuts. Not going to lie, I thought it was really silly to open a second one literally just down the road, but now, I love this new one! The food itself is solid and just as consistent as you'd find at other Chick-Fil-A's so this isn't about that. But the location - just so great. Now some may dock a point because they don't have a drive thru option. BUT if you don't want to get out of the car, just download their app and choose the curbside pick up option. They have TONS of curbside pick up spaces. Picking up a mobile order? They have a whole separate room for that - no need to wait and mix with those who are still deciding what they want to order in-person. But even if you did want to order in person, there's tons of parking in the plaza and you'll likely not run into a long line once inside. The staff is really great and they don't rush you even if there might be a few folks behind you. The dining room is so clean (probably because it's new) and it has ample seating. No play area for kids though - if you prefer that, they do have a play area at the other Chick-Fil-A down the road. Honestly, I will drive just a liiiittle bit farther for the quicker service, shorter lines, and cleaner location!

    "Medium" fruit cup and half empty!!!  Gtfoh.

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    2 years ago

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    2 years ago

    ordered curbside & no one came out to give me my food . I went inside & no one was busy , next time I'll just order pick up inside

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    I love Rooster & Rice. I've tried a lot of chicken and rice spots over the years including Chicken…read moreMeets Rice in San Jose, Gai Chicken and Rice in San Francisco, and even the famous Nong's Khao Man Gai in Portland which I honestly think is overrated. In my opinion, Rooster & Rice does it better, especially when it comes to the flavor of the rice, the broth, and the sauces. This location is the smallest one I've been to with only a few tables, so it definitely feels more like a takeout spot than a dine in place. That said, the service was great. The lady working there was super nice and even gave me some complimentary hot sauce to try. Their habanero hot sauce is seriously fire. I'm also a big fan of their Thai sriracha. I actually buy it from Asian grocery stores and use it with pho or fried chicken all the time. I just wish I lived closer to one, but I'll definitely be back whenever I'm in the area.

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    Cherie’s Southern Kitchen

    Cherie’s Southern Kitchen

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    First off, the music in this place is great - Earth, Wind and Fire, Teena Marie, DeBarge and…read moreShalamar. All my favorites! Service was exceptional. Everyone was so friendly and the staff was moving as the restaurant got busier and busier. The menu had some good selections and we definitely want to come back to try more. For this first visit, my wife got the fried chicken plate and I got the oxtails. Good size portions and everything tasted great. We'll be back for more!

    We came here with a large party and had a great experience. The service was excellent from start to…read morefinish. The staff was friendly, patient, and accommodating, especially with our group size. There was also plenty of parking, which made things easy. Here's what we ordered: Fried Catfish Plate (with collard greens, mac & cheese, and a cornbread muffin) - 5/5 This was my favorite dish of the night. The catfish was flavorful and perfectly cooked. The collard greens and mac & cheese were both delicious, and the cornbread muffin was the perfect finishing touch. Southern Fried Chicken Plate - 4/5 Crispy, juicy, and satisfying. We also got the mac salad as a side, which was excellent and easily a 5/5. Smothered Oxtail Plate - 3.5/5 The oxtails were tender, but the gravy was a little too salty for my taste. The rice paired with it was really good and helped balance the flavors. Smothered Chicken Plate - 4/5 Comfort food done right. The chicken was tender and flavorful with a rich gravy. Overall, I'd give this place a 4.5/5. The food was hearty, the portions were generous, and the service made the experience even better. There is plenty of indoor and outdoor seating, making it a great spot for both small and large groups. I'll definitely be back the next time I'm in the area and craving some good Southern comfort food!

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