Been a Chick-fil-A fan for a while. I've always enjoyed the food and service at the N State location where it's always packed! I've recently been to this location a few times due to it being close to me now. There is always something wrong when I go through the drive-thru. One time they gave me a salad with no dressing and the next I had no straws for 2 frozen lemonades. This last time, I had to spend more than 5 minutes ordering 2 frosted lemonades (regular and lime) and the food that I ordered with them has made me run to the bathroom 5 times today! That had never happened with chick-fil-a or any other food place before. On top of all that, they NEVER ask or give you the chick-fil-a sauce. That was something I liked about the N State location. They either ask you if you want some or just put some in your bag. On top of it being amazing, you just get it every time you go there, it's great. Not with this location though. Maybe it's different if you walk in, I wouldn't know with this location. read more

I did an online order to be picked up and a kind younger looking gentleman gave me my food. He was very polite, his name was Jake.

Extremely disappointing if to order Togo, $40 worth an they put NO sauce in the 3 orders or chicken tenders. An tiny, an boy I mean tiny lemon squares in 3 ice teas. WTF For $40 , 4 orders, basically $10 each one they'd do a lot better. Totally pissed myself an kids off, an that's great having pissed off kids. Better believer I'm calling corporate read more

Stopped by after a workout to wait for Best Buy crew (across the street) to install something in my car. Pros: +clean +friendly staff +the Chicken club was good +fries are good +quiet, mostly + open until 10pm Cons: -small parking area -chocolate shake didn't taste right - some sort of weird taste to it, like chemical. -only 2 napkins with meal, and no dispensers nearby. -I couldn't connect to the wifi. However, I was able to jump onto McDonalds' wifi (next door). read more

I've never had a bad experience at chick-fil-a and I eat there quite a lot. Unfortunately I just moved and so I went to this chick-fil-a for the first time. I have never received bad customer experience until the other day from the manager on duty! It was a busy afternoon and I had a 10$ gift card and a free milkshake on the app. They could not get both of them to work so they refunded the gift card causing it to not show up anymore on the app and telling me to pay the difference. Not giving me any options. Horrible experience, manager was very sharp and rude. Never had this happen before very disappointing, I'll be eating at canes down the street from now on or driving an extra 15 min to a different chick-fil-a. read more

Slowest chick-fil-a in the northwest suburbs. Came here twice in three weeks. Each time got stuck in the drive thru for over 20 minutes. Shame on me for giving it another shot. read more

My order wasn't right when I got home. Didn't allow me to use my app!! Just a bad experience maybe next time will be better!

To me it is all about the quality of their food. And the fact that is consistently good. You always know what you are going to get, no surprises: great fries, fresh buns, perfectly fried chicken and, most importantly, truly fresh and satisfying. The people taking orders and bringing out the food are courteous, attentive and friendly. The chicken burger served is amazingly good. The ordering process was so quick and efficient. Highly recommend and way better than any fast food joint. You get what you pay for and the quality is really good. I really love Chick-Fil-A read more

If I was to go to this location five times in one week, three out of the five times they will get the order wrong. The sad part is, it's the front of the house that keeps messing up and not the kitchen. Forgotten cookie, no sauce in the bag, wrong fry size or they just forget the fry altogether. All very avoidable mistakes. The good news is they'll give a gift card in the mail which is great but perhaps you don't like the number one or the nuggets? Then your voucher is useless. If a coupon is going to be sent out it should be to replace the item or something of greater value. It shouldn't be something completely different than the mess up. As nice as the employees are, it's to the point that I'm finding it harder to keep my composure. And I understand mistakes happen, but for this customer; this is way too frequent. Just the other day I had to turn around because they forgot my hash browns. Drive-through, please throughly check the bags before handing off to the customer. I understand you may not want high wait times but accuracy is more important. read more

Best fast food restaurant ever. The service is superb. They are so fast and so kind. The owners are really nice and try really hard to make your experience there the best it can be. The food is fast and great. The place is very clean and the bathrooms are nice. They even have real flowers on each table. My favorite place to go with friends. Chick-fil-A never let's me Down. Definitely recommend. read more

Chick-fil-A - Only the best of foods - Fast Food Near Me - Schaumburg, Illinois

To take a break of nearby car shopping, we needed a quick treat.Chick-fil-A hit the spot! We came in around 12:15 on a Monday, and though busy, things were flowing smoothly. We were greeted promptly by two cheerful cashiers, and found the order placing process, including questions about what was on each sandwich, to go very well. The two deluxe chicken sandwiches were excellent, hot and fresh. The waffle fries were done crispy, as my wife likes them. The service was fantastic (take note, other restaurant chains!) and people seemed to be smiling a lot, even in the back food prep area. I'm totally not sure how they get that to happen during lunch rush, but it was noticeable. The place is also spotless! As we were finishing, someone came by to pick up some items we were going to pitch. After we left the table, and before we got to the door, someone was wiping it down for the next customer. Overall, a little more pricey than a more generic chicken sandwich, but well worth it! read more

For years, I have always been perplexed by people's fanatic love for Chick-Fil-A. "Wait, so it's just a chicken sandwich?", I would ask. I mean, what's the big deal? I get it now. I really do. Never has a cherry popping been so delicious. THAT chicken! So tender, so juicy. They only sell chicken things, and they do it right. The Spicy Chicken Deluxe meal that I ordered made me very happy. It was spicy, there was pepperjack cheese, there were WAFFLE FRIES (the superior of all fries, it goes, in this order of awesomeness: waffle, curly, crinkle, thick-cut, then shoe-string. tots not included, obvi), and so many sauces! And an IceDream cone to round out the meal? (Banana pudding shake would have been overkil). I was in fat kid heaven. It was pretty busy at an off-peak hour on a holiday, but the staff were really enthusiastic and efficient. I don't think I've ever encountered such friendly fast-food staff. The guy who took our order gave us SO MANY SAUCES! There were other employees around the store keeping it clean. Love the mayo and ketchup (squeeze or dip!) options at their condiments counter too. Breakfast menu seems totally awesome. Chicken biscuit, get in my mouth please. Sure, this is not destination or fine dining. But, if you're looking for a flavorful chicken sandwich in the area, Chick-Fil-A will not disappoint - get the spicy chicken! Plus, a meal for 2 only set us back $13. Winner winner, chicken (sandwich) dinner! read more

Well, shut my mouth - Schaumburg has Chick-Fil-A. Good ol' southern fried chicken is hard to find in Chicago and that's a fact. It should be marinated overnight in buttermilk, fried in a pressure cooker or a cast iron pot, and cooked in lard perhaps instead of oil. It's why I'm so disappointed with Yankee fried chicken. At Chick-Fil-A, the spicy chicken sandwich was the closest thing that I have found in Chicago to true southern fried chicken. It was well seasoned where the flavor is not just in the batter but in the chicken itself. You can really see and taste the cayenne, paprika, and pepper. Even the flesh of the meat had a different color from being marinated overnight. Get the real thing and get a samich - no cheese needed here on this bun. It's only $3.50 for the samich alone and about $7 for a meal. It's no wonder that this place is packed. For the quality of the food, you would be surprised that this is considered fast food even though there is a drive through window. I don't have two first names and I'm not a NASCAR fan but I love me some good fried chicken at Chick-Fil-A. Fried chicken, cole slaw, and sweet tea - ain't nothin' wrong with that. read more

They should get 5 just for the effort during a record breaking day!! You guys deserve major kudos. You kept it coming and were so polite and happy. Spicy chicken and waffle fries, what else do I need to say. Not greasy, crispy, tasty and tender. This was my first time here. I tried yesterday and I am pleased to say, so did everyone else. The controversy continues, but I ask you--what does chicken have to do with the First Amendment?? I was glad to see I was not alone. Never thought The Constitution would bring me to a chicken sandwich, but I am sure glad it did. Can't wait to go back. P.S. sweet tea is awesome too!! read more

I really like this location of Chick-fil-A after a few months on continuously going in here each time I wanted a quick bite. I honestly had a not so good experience when I went in here for the first time but I had no choice but to be back cause I love the food and when I came back or the second, I was glad that everything went fine. The staffs in here are really nice and friendly especially those staffs in the drive thru. The staffs inside the place are also nice but I use the drive thru most of the time and each time I would order they are so polite and they just basically treat customers in a good way. I am writing this review because I am really glad that this place has a great customer service because I've been to a lot of location of Chick-fil-A and sometimes the staffs are really rude and there are times that I would receive my order which is incomplete and there are also times that they would give me a food that is lukewarm. So far, I haven't experienced that kind of things from this location but there is just one time where I receive a fries and chicken sandwich that is lukewarm but that is only one time and I am still glad it didn't happen again until now. read more

I came. I ate. I don't necessarily care to go back. Chick-Fil-A is fast food. There's nothing special or fancy or 5-star worthy about it. It's cheap, fast, and anything but good for you. At least if it tasted really good, I could justify the calories and fat content once in a while. I was dragged against to CFA against my own will - my dinner date just HAD to have one of those coveted chicken sandwiches. I was starving, my blood sugar was dropping, and I was getting cranky so I didn't put up a fight. At that point, I was about to chew off my own arm and wasn't in the mood for a wait at a sit down restaurant. As much as I try to eat healthy, I wasn't about to come to the infamous Chick-Fil-A for the first time and order a salad or a wrap. So I opted for some chicken nuggets, a diet coke and a handful of my dinner companion's waffle fries. Were they good? They weren't bad. But they certainly weren't the best nuggs I've ever eaten. Not to mention I couldn't help but think I was eating pieces of chicken pumped with hormones and no beak. (I think watching certain food documentaries has warped my mind). I was overwhelmed with the sauce choices so I went with BBQ, Polynesian, and the Chick-Fil-A sauce. The BBQ sauce was fine - very standard. The Polynesian was your typical sweet & sour. The CFA sauce - gross. It tasted of fats and egg yolks.The fries were okay - they weren't overly greasy (which is nice) but I would have preferred them a little crispier. I watched my sidekick inhale a deluxe chicken sandwich, so I'm guessing he thought it was pretty good. Let's be honest here. Chick-Fil-A is FAST FOOD. So, it's hard for me to push past the 2-star zone. If I did, I'd be putting Chick-Fil-A in the same category as some renown Chi-town restaurants. Would I return? If I was starving. I wouldn't go out of my way to stop in, but I might give one of the salads or wraps a whirl. read more

I recently discovered Chick-fil-A's diet frosted lemonade and I absolutely love it! But I wanted to really commend the chain, and this individual store on having incredibly polite, conscientious, fast / speedy service! The employees are always impeccably groomed, and very courteous and conscientious! read more

All you people with the four ratings need to chill out and give Chik-Fil-A the 5 stars it deserves. I'm not shy about doling out 5 stars for truly excellent meals, but when it comes to fast food - Chik-Fil-A is the French Laundry of its arena. In-and-out burger is a very very close second, due mainly to its disadvantage in the french fry department. Back to Chik, the spicy chicken deluxe (add bacon!!!) is the best fried chicken sandwich I've ever had. And those waffle fries? Come on now - amazing. Top it off with a cookies and cream milkshake and you've just enjoyed a nice slice of heaven. You'll never experience more courteous personnel at a fast food restaurant. Employees rove the dining area and make sure everything is alright, and will gladly get a refill for you. If you happen upon the restaurant at the right time, they'll hand out free milkshake samples. Well done, Chik-Fil-A. Well done, indeed. read more

Chick-fil-A all day. I am surprised that it took me years to try this place out but when I did what a treat it was. Many friends had been talking about how good their chicken sandwich is & that they only serve chicken. When I walked in I was surprised at how clean the place was. The staff was very friendly & greeted you right away. It made me laugh because they treated you like you were in a sit down restaurant & not a fast food establishment. When you go to McDonald's or any other fast food restaurant they act like they could care less to help you but here was a lot different & I applaud their hiring practice. The food itself was delicious. I ordered a spicy chicken sandwich & a sweet tea with fries. The spicy chicken was by far the best that I have had & it actually had a kick to it. The sweet tea was very good as well. The fries were nice & hot & were tasty as well. This business was very busy & they got the orders to the counter & drive thru very fast. This place was doing extremely well. Overall the service here was good & the staff was fast. The food was hot & delicious. I would definitely come here again if I was in the area. read more

I have tried the Chick-Fil-A. My Review: 5 of 5 stars. In the pantheon of fast food restaurants, this place takes the cake and swallows it whole. The food was surprisingly great. They also had great customer service- people came around and actually checked to see I was enjoying my meal and to see if they could get me anything. It was sort of impressive. The store its self was clean and organized and sort of crazy with a double drive-thru that looked a bit like the tollway. Only at the end of paying your toll, you get chicken. Also, given the state of our tollways, the food may have actually been cheaper. I also like that they are closed on Sunday. It's rare to see that sort of nicety in the fast food industry on behalf of faith or the employees or both. Any way you look at it, good for them. So yah... really impressive, even with all the hype I was still impressed. If you haven't gone, join me in saying "eff you," to your diet. Once in a while. read more

Not happy with the current customer service. I went through the drive thru and ordered. They have no signs up if peppermint milk shakes. I ordered something else instead. When I get around the drive thru, they have signs for it. I get to the window to pay and ask to switch the shake I ordered for the peppermint one and they said they couldn't read more

Look, living in Charlotte for almost 5 years, I expect great things from Chick-Fil-A, and the Schaumburg location doesn't disappoint. Even though I've only experienced drive through interactions, I've been quite happy with the outcomes. Because, well, I leave with bag of tasty chicken. What's not to love?! The spicy chicken sammich is my personal fave and if you feel like tacking on a few inches to your waistline, try any of their shakes. Totally legit. Waffle fries are solid as is the simple egg and cheese biscuit during the morning hours. So, friendly service, fair prices, double drive through and efficient acquisition of bird sandwiches. That is Chick-Fil-A. read more

I heard people talking about their food so I thought I would give it a try. Food sucks. Don't bother. read more

I have mixed views about Chick-Fil-A. I truly believe that their employees genuinely want to treat guests like kings and queens, but I have never been a big fan of their food. This place is no exception. As far as service goes, you will not find a better restaurant in the quick-service industry. EVERYONE is happy to serve you like you are the most important person in the world. (Well, second-most based on CFA's religious views.) They have employees in the dining area to tend to their guests to do things like offer refills (known as "refreshing their beverage"), take plates and even pour pepper on salads. This is above and beyond what most QSRs do. However, I can't say I'm a big fan of their chicken product. I don't know if it is because they use pressure cooking, but their chicken sandwiches themselves taste soggy and mealy. I like good service, but I like good food as well. And the food here does not resonate well with me. In addition, you only get 2 pickles on a sandwich and the rest of the toppings you add yourself. Also, no onions, and I'm a big fan of the raw onion. Also, expect long lines especially in the drive-thru. Even in this very liberal part of Illinois, Chick Fil A has LOTS of fans in the area who have no problem waiting 15-20 for their meal. I might give these guys a try again in the future, though. read more

Wow, why would anyone go anywhere else for drive-thru breakfast when this place serves the "healthiest" bacon, egg and cheese biscuit with hash browns and iced coffee? The biscuits are thick and fluffy. Because this franchise started in the South, the biscuit and gravy is pretty amazing too. There are plenty of other breakfast items but these are the only two I choose to order. My boyfriend is more health conscious than me so he enjoys any one of their chicken breast breakfast sandwich a la carte. I'm excited about the new Chick-fil-A opening on Barrington Road in Streamwood. I can walk my dog there for cardio and work up an appetite in time for breakfast. read more

I guess literally perfection can be accomplished at a fast food restaurant. On Saturday evening, both drive thru windows open with a very long line into McDonalds parking lot next door and for the record with McDonalds open but empty. Both drive thru lines mowing literally simultaneously and you arrive at the drive thru by being greeted and your food ready on a tray handed to you. THAT IS HOW YOU PUT COMPETITION OUT OF BUSINESS!! read more

Love me some Chick Fil A. I went there the first time back in 2001 at ISU in Bloomington IL and wondered why there were none up in the Chicago area. Finally there is!! I looooove their sauces I think that's what makes them stand out against other fast food joints. The Polynesian is my fav. Tip: dip the hash browns in it, really tasty! I enjoy everything here but my new favorite are the mini chicken biscuits the biscuits are awesome! I can't wait until the one in Crystal Lake opens! read more

I'm a huge chick-fil-a fan but the last 2 experiences here have been very sub par. All the food was luke warm at best and I addressed this to management, who didn't make any effort to make it right. Being a hospitality guy, that's hospitality 101 stuff. I'll make sure to never visit this location again. read more

It's awesome that Chick-Fil-A finally moved to Schaumburg. They are a fast food like restaurant that serves food based off chicken. I ate here when they were two weeks old so I expected there to still be a few kinks in their service and indeed there were. When you first walk into the store, it has the same look and feel as most Chick-Fil-A's with the same menu format and the same table set up as most other Chick-Fil-A's. However, since it is a rather busy place and more chaotic due to the heavy traffic it incurs, it's a bit crazy trying to figure out where the line for the registers form and how to navigate your way. Fortunately, the service people in front are holding up their hand when they're ready to take your order, but it's still difficult to figure out where to line up. Also, it's difficult to find a place to park the first time you're there, since the most natural place to park is next to the restaurant but the most intuitive place to park ends up being the place to the drive through. The food quality and service are all decent. I was, however, a bit surprised that they didn't get my food order right the first time. I ordered a sandwich without pickles and my sandwich came with pickles. I also ordered ahead of three people and I got my food after them. Ordinarily, if my food was customized, I wouldn't mind for my food to come a bit later, but I ordered a generic meal so I was a bit surprised it took so long to come out. All the chicken food here is awesome from their Chicken Sandwich Deluxes to their Salads to the Nuggets. I just enjoy eating a healthier meal (vs. something like a McDonald's) so I like coming here. I'm sure this place will have the kinks worked out in a few weeks. I recommend it. read more

I'm totally starting to understand the Chick-Fil-A craze now. When I first tried it I didn't see what the big deal was but that's because I had the chicken nuggets. The gold is in the chicken sandwich. Add a little of their Polynesian sauce and yum! The chicken biscuit with cheese for breakfast is awesome too. The service here is fantastic. Even during the busy lunch hour the wait for the food was minimal and there is plenty of seating. Now that this location is open, which is close to where I work, I can see myself coming here quite often. As it stands I've been here three times in less than a month! My only gripe is the amount of waffle fries in the small leaves a lot to be desired. read more

By a mile this is the best Chick-fil-A in Illinois. The staff is always super friendly and attentive. They go out of their way to make your experience the best they can provide. Even during rush hour lunch. They are always there to help!! Awesome !! read more

I love it and can't get enough of it...enough said. :) Not really..it's Yelp! I love Chick-Fil-A and just wish it was closer so I could enjoy my waffle fries and yummy spicy chicken sandwich every day. I love how this establishment thinks of everything possible to make it not just a fast food restaurant, but more of a quick bite with quality food and customer thoughtfulness. Come on now..who else has complimentary cheerios and placemats for the kids, International Delight creamers for your morning coffee, and my fav (haha) Purrell wipes for your hands after eating the greasy goodness of your fries??? They even have the new ketchup packages! I'm usually not this easily sold, but I just think the small touches are nice. The service there makes you know that customers matter and it's always spotless clean in the restaurant. I know I'll always leave happy with my chicken sandwich, waffle fries, and my "can't forget" milkshake! Yum! read more

In the past I've always had great luck at this restaurant with both the food and the level of service, however, this morning my hubby and I went thru the drive thru and had a horrible experience. The person we dealt with was so incredibly rude and acted like the whole ordeal was an inconvenience for her. We were thinking of calling to complain, but when we looked at our receipt to see who had helped us it said Daryl and a girl had helped us so that obviously wasn't right. Not impressed. Overall, I will probably go back in eventually but not thru the drive thru and not in the morning. read more

I'm really not sure why so many patrons award a 5-star rating here. After three visits, I can honestly say my past KFC sandwiches have been more crispy (the chicken), the bread less soggy (than Chick-Fil-A's) and a better overall value. Additionally, my cottage-cut fries were crispy on my first visit (the week they opened to much undeserved fanfare), but the fries have been too salty and floppy the last two times. So that's it, they don't deserve 5 stars. If you really think they're better than KFC or Popeye's, please do yourself a favor and try the latter again to make sure your perception of the Chick-Fil-A brand isn't overpowering your taste buds. Better yet, stick with Wendy's Spicy Chicken Sandwich, which is simply an A+ compared to the sandwich lauded at Chick-Fil-A. Side Note: Some Chicagoland radio show asked folks what would be their ideal "Fast Food Dream Mix" and 90% of the callers named that Wendy's chicken sandwich for that category. It seems they do know something. read more

Yummm!! I am addicted to the spicy chicken sandwich!! It is so good. Better than Wendy's spicy chicken sandwich for sure. It had the right amount of heat and I love how crunchy the outside is but how tender the meat is inside Also loved the waffle fries and awesome ketchup packets where you can just dip the fries in! I am definitely going back whenever I'm in the mood for some spicy chicken! read more

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The food is good. Service is efficient. Next time you go listen to hear if the attendant says 'thank you' after placing your order & giving him/her your money. You won't hear a peep which seems ungrateful of them. If, after delivering your order you, out of habit, go ahead and say 'thank you' after they give you change. Staff has been trained to trot out a very worn 'my pleasure' cliche. Chick-Fil-A staff will not say THANK YOU. Sadly Chick-Fil-A management feels 'my pleasure' is all the common courtesy they need to extend. I would give them five stars for the food product, but because of their attitude one star is sufficient. read more

So I went to my first Chick Fil A in Wheaton a few weeks ago and it exceeded my (already high) expectations. Like the Wheaton locale I was in the area around lunchtime and just happened upon it. Nice, decision made easy. This was a carbon copy in all areas: Look and feel and cleanliness: 5/5 Customer service, super efficient and pleasant: 5/5 Food: same order, original Chix Sam combo: 5/5 There is no other reason to get a chicken Sam anywhere else if there's a CFA in the vicinity ...no other ff place comes even close and it trumps most other non-ff as well. Srs good Chicken. read more

As for the food, meh. It's fast food. Nothing special to write home about. 5 stars for service. They go above and beyond to make sure their customers are happy. 5 stars for being upkept and clean. read more

Great chicken sandwich and waffle fries! This is a very busy location, especially around lunchtime, but the staff really hustle and get your food to you as fast as they can. I can say I am a fan of their food and can't wait for the Crystal Lake location to open. read more

Get their soft serve ice cream I love it. And I like their grill chicken nuggets as well as their regular breaded fried chicken nuggets too. Service is fast and great we love eating at Chick-Fil-A. It's one of our all time favorite fast food restaurants, read more