Absolutely one of the best fried chicken spots, hands down! It's so yummy and the scald on that chicken is just perfection! The service is great! I love that they warn you about your chicken time , since it's made to order, it takes a minute, but soon you will enjoy fresh and delicious juicy chicken! They also have cat fish , fries , shrimps, wings , oh and the hot sauce !! Let's talk about it! I absolutely love it! Get the hot sauce, dip your chicken, fries, dip all the thangs , you will thank me later! So if you're craving some authentic fried chicken, come to Harold's and tell them Mary sent you! Lol Located in a shopping center , so there's lots of parking! That's all my loves! Buh bye! read more

Harold's Chicken - Amazing 8 piece fried chicken and hot sauce - Chicken Wings Near Me - Schaumburg, Illinois

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We ordered gizzards and they were perfectly cooked. Priced just right for the amount of food you get. Ordered was place online. Fast service and it was prepared in a timely manner. Young lady at the counter was very polite up upon entering the restaurant. read more

This place is amazing hot crispy and ready to put in your mouth. Sauce is so good they were some music read more

Harold's Chicken - Chicken Wings Near Me - Schaumburg, Illinois

Overall the food was very good, exceeded my expectations, and the cashier was very welcoming and hospitable. I enjoyed it a lot and it was a good introduction to Harold's without having to drive to the city. The place could use a bit of cleaning, but overall food was great and I would definitely be coming back. read more

Harold's Chicken - 6 piece wings and fries - Chicken Wings Near Me - Schaumburg, Illinois

Amazing service my food came out nice and hot and ready and then all the sauce are super yummy and the drinks as well. My girlfriend loved it as well. read more

We called in our order. The food was ready at the promised time. Everything was fresh and hot. We were greeted as we walked in. Everyone was friendly. read more

Harold's Chicken - Chicken Wings with mild sauce. Fast, accurate and still my favorite chicken joint. - Chicken Wings Near Me - Schaumburg, Illinois

First timer! I hear so much about Harold's. The quick service & the hospitality in itself will have me return for more. Thank you so much!

Food was unbelievably dry, basically like mcdonald's. I'd probably prefer mcdonald's.

I was skeptical about patronizing this particular Harolds location due to several of the comments and reviews left by other Yelp members; however, I'm glad that I gave it a try for myself! I am born and raised in the south of Chicago, so Harolds was pretty much a staple in every neighborhood that I went to. Now living far north, the drive to get to this location took me over 30 minutes - so my expectations were high. I was greeted by the cashier as soon as I walked in, and I ordered a gizzard and wing combo. I waited less than 10 minutes and opted to eat there in the restaurant. The staff checked on me to ensure everything was to my liking and my meal was hot, fresh, and flavorful - with a perfect amount of sauce on top. I will certainly return when I'm craving a little bit of my hometown staple! read more

Harold's Chicken - Gizzard and wing combo with mild sauce - Chicken Wings Near Me - Schaumburg, Illinois

I got the catfish and wing combo and I would say it was ok. It was hot and made fresh so that definitely helped but we waited over 30 minutes for food when we were the only ones there. We liked the lemon pepper seasoning but I wasn't a huge fan of the mild sauce or the coleslaw that gets served on the side. If you're looking for good wings I wouldn't say don't go but we've had better. read more

Harold's Chicken - Catfish and Wing Combo - Chicken Wings Near Me - Schaumburg, Illinois

Hands down worst chicken place ever, bathrooms we're disgusting, chicken was nasty, I'm a chef, so I can tell when food is rushed. The cook over packed the fryers so the chicken did not get full crispiness. Chicken was also dark. Will never ever eat here again. I tossed my food and went to sharks in Addison. Food was wayyyyyy better. Chicken was perfect. read more

Ok. Harolds Chicken #41 in Schaumburg. One of my co-workers mentioned that there was a Harold's Chicken not too far from the job. I was out for lunch and had a taste for some good ole chicken wangs. When I pulled into the shopping lot. I wasn't for sure if I wanted to get out. It looked a bit shabby and ran down. I took a chance and went inside and place my order. The prices are a bit pricey. 4pc wing dinner for $10.00 ridiculous. I ordered the $5.00 snack deal 2pc wing that comes with fries and small cole slaw. My food was freshly cooked and crispy just the way I like my chicken. Except the Cole slaw it tastes like it was sat out overnight and put back in the fridge. The young gentleman behind the counter was very friendly and polite. read more

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Food always hits the spot. Came in for some wings, tenders, and a pizza puff. I forgot buddy name but young guy and the cook were on their job. read more

Clean facility and restroom Fresh food, nicely season and good customer service Would come again read more

The food was amazing and the customer service was even better!!! He was very welcoming and professional. #ArkanasasNative

The food is delicious. The portion size is generous. The price is fair. I would eat from there again. Staff was very polite and gave great suggestions read more

great service and great food! We came all the way from St. Louis to get it and they didn't disappoint.

Food is mid, employees are rude and always hanging out in the back smoking. Used to come here often till they got new employees it just didnt hit the same your better off going to popeyes around the corner. read more

It was absolutely the best service. I've ever had not only was my food amazing. But they even brought it to me next door so I can enjoy my time at the hookah lounge. Thanks, ya. read more

Food and service was great! We walked in and ordered immediately and didn't have to wait too long for the food.

My family ordered $107.00 of food. When the delivery came we had 5 chicken wings. The night manager talked so crazy to us. We went up there and had to threaten to call the police. They refused to give us the food. The owner doesn't care about this place or the customers. Food is mid. Not like other Harold's. read more

I get take out catfish every time I see it practically. I was here once before, a few years back, and generally had a favorable impression of the food and value. Most places I get a "small catfish dinner" which pretty universally consists of 3 fish filets, fries, and a piece of white bread or roll. Not so at Harold's today. Including tax, over $14 for the "small" which in their minds, is one small filet of fish along with the fries, a slab of white bread on the bottom to soak up all the grease. But the flavor was still good. I just feel a little cheated on the quantity. Another quirk, both times I've been, they don't have tartar sauce or lemon available for the fish. They offer "mild or hot" sauce, ketchup, or ranch. Neither of those choices appealed to me. I'm a pretty regular fish customer at Franks in Hoffman Estates, or Chums in Algonquin. I'll stick with them from here on out. read more

Harold's Chicken - "Small" catfish dinner. - Chicken Wings Near Me - Schaumburg, Illinois

If you're looking for good and fast service, this place is not it. But the wings were good. Ordered the four wing snack. The cole slaw was, not even kidding, served in the same size cup that you sometimes get ketchup in. So "snack" is an appropriate menu description. We waiting for 45 minutes for a 4 wing snack. Was it worth it? That is debatable but my fiancé seems to love the wings so I gave it a 4 star instead of 3. read more

Harold's Chicken - Four Wing Snack Pack - Chicken Wings Near Me - Schaumburg, Illinois

Absolutely horrible service! The team here is incompetent. We ordered over $100 worth of food and they gave us a single 5 piece dinner to our delivery driver even though we ordered enough food for a family of 5. When we asked for our correct food and/or money back. They offered us a 30 day store credit. They are thieves and have no business ethics. DO NOT DINE HERE!! read more

Always a good meal when I'm back in chi town something lite 4 piece with salt pepper and mild sauce that's how you order from Harold's read more

Harold's Chicken - 4 piece wing with salt pepper and mild sauce - Chicken Wings Near Me - Schaumburg, Illinois

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Hey im from Detroit and stopped by you guys Schaumburg location and stumbled upon this Harold's chickens turns out I get the chicken and it was very uncooked & the people in there were very verbal and disrespectful to me they didn't take my order with urgency or nothing it was the poorest customer service I've received recently read more

I should've taken a photo but it smelled and looked so good I couldn't wait to eat. It was my first time there. My daughter and I walked in and immediately greeted by the young lady at the register. She took our order and prepared it just as requested; 6 wing dinner, not a lot of mild sauce and lemon pepper. The wings were cooked perfectly and the fries were crunchy like we like. We'll certainly return. Thanks for great service and great food. read more

Do not eat here hands down the dirtiest restaurant ever . Not only is it dirty but it stinks . I ordered my food over the phone but if I knew how dirty it was I would have canceled . Health inspector need the shut this shit down. read more

Harold's Chicken - Chicken Wings Near Me - Schaumburg, Illinois

I called in for a pick up, ordered a cat fish and dark dinner with lemon pepper and hot sauce on it. When I got there they lady at the front desk asked me again what I ordered and repeated my order to her. 10 minutes later she came and asked what I ordered and again I politely repeated my order. My food comes out 20 minutes later I go home only to find it's chicken strips. I called the place to explain that they gave me the wrong order and they put me on hold for over 20 minutes. I cut the line and call back and no answer. Truly the worst customer service I have ever experienced. We all make mistakes but to blatantly ignore you were is just beyond me. Never coming back and I would advise anyone thinking of giving them a try to stay away unless rude service is what you are craving. read more

Harold's Chicken - Chicken Wings Near Me - Schaumburg, Illinois

Excellent customer service. Food was amazing. Would recommend this location!. Tried the tea and it was good. read more

Harold's Chicken - Menu - Chicken Wings Near Me - Schaumburg, Illinois

Food is very good. The staff members here are very polite. The setting inside is decent. I think they have like three tables and a bar to sit at. I still need to try the location in Chicago to make a good comparison but for now this place is a nine out of 10. The only thing is Its so cold lol read more

They have terrible terrible customer service, I thought it was like a family owned restaurant but not sure they take there sweet time to walk to the back and get your order like they don't care. If it a family owned business you would be polite and quick and even if it wasn't you should be nice and not have attitude problems. They messing around in the kitchen and your food takes forever. Maybe close the curtains so no one can see when you fooling around and they food is being made. There's no one mostly ever at the counter to take an order or to pick up an order so you have to yell across the room and they can never hear. I noticed one of the young guys was prepping chicken and he had no gloves and was scratching his head and kept touching his nose and continued working. I been here a couple of times food is hit or miss and all sales are final. After seeing that I just walked out forget this place. It seems like we on there terms and if you keep losing customers for your attitudes and long waits that's no good. The place has a couple tables and no one ever eats inside. Since ain't nothing clean. Just a horrible experience read more

Chicken cooked to order... crunchy and juicy. The only negative was...no hush puppies at this location. Staff is friendly and helpful. Men's room is a SRO, but very spacious and clean. Remember, this is a chicken shack, expect the same ambiance. Come for the food, not the atmosphere. read more

Harold's Chicken - 2 piece thighs - Chicken Wings Near Me - Schaumburg, Illinois

Works next door at Napleton auto dealer Been coming here since they opened this location in 2017 From then until now. Here's the thing 2 or 4 piece wing dinner = 45 min wait regardless of time of day Online - no take out option. Delivery only Most calls are put on hold for 15+ mins Uploaded 24 min hold for reference Customer service was friendly in 2017 2023 customer service is crap Answer the phone "what do you want" or "please hold" which translates to 15+ mins hold easy Food is good Service is crap I always have to plan an hour or two ahead to order because the wait times and cook times read more

Harold's Chicken - 24 mins wait on hold - Chicken Wings Near Me - Schaumburg, Illinois

I asked for the 10% discount and the girl couldn't do it without the manager approval who was at another location and couldn't tell if he would be back. read more

Harold's Chicken - My receipt without the 20% discount. - Chicken Wings Near Me - Schaumburg, Illinois

Don't waste your time or money here. This is no where near the caliber of ANY Harold's in the city. The Fish is consistently half done The Chicken is too salty. Yuck read more

This place deserves 0 or negative stars. Employees don't care, once you place your order, there is no cancellation, despite them telling you it will be 20 to 25 minutes, and AN HOUR LATER still no chicken or updated time. And once you get the chicken, it's not all that. read more

Best fried chicken in the Schaumburg area. Which is saying something! Set your expectations before your visit. Your food will be cooked fresh, so it'll take a bit longer. Worth the wait in my opinion for the wings in hot sauce! read more

I placed an order over the phone and then when I arrived 20 minutes later they didn't even put my order in so my food was not ready. so I decided not to dine with them. very unprofessional and bad customer service. if you place an order I expect it to be put in. I will not dine with them again. Let's do better customer service is so critical read more

Would give 0 star. Told 25 mins. 40 mins, 4 ppl in the back and no one is talking about how much longer. Told 10% check in discount wouldn't work then was asked to give 18% tip. Gave 10% out of pity, but regret that too. Do not come. read more