I wanted to leave a review for one of the service members at this establishment. Ms.Gwen never change! Your customer service is always exceptional and I believe it will take you very far. I can tell when people have a pure heart and I really believe you have that rare quality. For management, you really need to appreciate the amazing worker you have and promote her immediately. read more

Worst performance for a " convenient food restaurant " especially the drive-through. It's not that good.

This chick-fil-a has always been very good. Stop here when we are in the area. Haven't had a bad experience

I love chick-fil-a but this location SUCKS. It took 15 minutes just to order. Then the cashier entered our order incorrectly. Luckily my husband noticed it on the receipt. Then an employee Laura asked me if I was pregnant. I'm not! This place needs new management and employees. read more

Owner here is truly humble. She cleans the bathroom herself while letting the staff enjoy their breakfast before their shift. Food is top quality to the standard of any other Chic-fil-a. Had to give a review after seeing ownership like this. read more

We're from Arkansas but make the trip to DFW 3 times a year to catch a flight for vacation. I have a gluten intolerance so the only place on the road I can safely eat at (and enjoy!!) is chick fil a. We have found this one to the best ever!! The house manager(as I call her) Ms Laura is the sweetest lady! She remembers us, chats with everyone, so helpful! Staff is great. Bathrooms clean. One of our favorites! See you in October! read more

Got the wrong order, went back thru the drive thru and got another wrong order. They need to pay more attention to detail and less time clowning around. read more

well, my wife, my son and myself went to try to eat a good sandwich. We order our food and everything came wrong. We come back trying to make it right whoever is in charge all he did is open our sandwich and remove pot of the pickles and give it back to us. The same box all nasty and greasy they did it wrong again. this is the worst service and employees. I would've never come back . read more

Speechless We ate in the restaurant today. The service was great! Laura greeted us and was very sweet. Bathrooms were very clean. One of the nicest, cleanest Chick-fil-A's I've been to. And did I mention how great Laura was? Highly recommend eating in. read more

We spent way over 30 minutes in the drive thru on our order... We got here at 10:20 for breakfast with 2 cars in front of us to order- and before we could even order, they came and flipped the sign around for lunch at 10:35 Worst Chick-fil-A I've ever been to due to the service read more

Chick-fil-A - Fast Food Near Me - Sulphur Springs, Texas

I give it 2 stars for customer service bc the employees are nice & always willing to fix the problem but honestly it is the absolute worst. They have literally never gotten my order correct and today on top of the wrong order the food was disgusting. Soggy flavorless sandwich & fries. I don't know how it could be so bad but it was. Probably never go back to this one. I'm not writing this to be mean or deter anyone from going I'm hoping someone actually sees this & fixes the problem. read more

food was good but there is a woman in there that just makes my day I've been in there 3 days in a row and she has a smile on her face and just the nicest woman I have ever met! I did not catch her name...but she called me a beautiful queen everytime I came in and my son just loves her! read more

Stopped here on a road trip and had fast transaction time, quality customer service, and clean bathrooms. The food was delicious and the ambiance was very nice and a welcome break from the road. Laura in particular was very friendly and called me handsome read more

Drove 30 minutes from Alba and my large Mac and cheese was half empty when I got home. Pathetic. read more

Chick-fil-A - Half empty Mac and cheese. - Fast Food Near Me - Sulphur Springs, Texas

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Idk why anyone would eat chicken from anywhere else! Chick-fil-A leads them all. Most ALL other fast food should take lessons on how amazing their service is. read more

Service is always very slow. I waited 30 minutes in the drive thru line & my food request was not completed due to "the time and how busy they were". read more

Bryson Bullington's Chick-fil-A has consistently gone above and beyond for the Commerce Band Boosters. Yorri and her team have provided outstanding catering service for our fundraisers. Our large orders are ready for pick up at the requested time with no issues. The sandwiches are packed in warming bags, which keep the food nice and hot. Thank you for the crowd-pleasing sandwiches and for supporting the band! read more

Chick-fil-A - Fast Food Near Me - Sulphur Springs, Texas

I'm a regular at chick fila but this time the girl who took my order, Lucy, was just so rude and so short with me and my family. We hadn't done anything wrong she just had the worst attitude and its not sitting right with me. I also work in customer service so im very lenient with this kind of stuff but this was unacceptable. read more

First of all, I love Chick-fil-A. My food was great, but my service was subpar for what you expect from Chick-fil-A. I was able to walk right up and order when I walked in because no one was in front of me and it wasn't busy. I then waited 12 minutes for a chicken biscuit meal. I don't think they were keeping the tickets in order because three people that came in after me got their food before I did. I'm patient, but that gets a little frustrating read more

Hey Chick-Fil-A?? Did you guys forget to add chicken to the Chicken Tortilla Soup today? I have it for lunch and there was -0- chicken in my soup!!! Very disappointing! I normally order the Chicken Noodle Soup, which is delicious, but since my co-worker has been praising the Chicken Tortilla I decided to try it today. Broth, beans, and corn! Yep, that's what I got...NO CHICKEN!!! read more

We stop here every time we drive through sulphur springs. Wonderful experience eating here. The staff inside is beyond friendly and takes great care of the customers. read more

I mean, it's Chick Fil-A it's exactly what you'd expect. I'm just glad they finally came to the area. They appear to be well staffed and when I last went they were getting absolutely hammered and things were going smoothly. Time will tell read more

I pulled in here Tuesday morning with the expectation that this store would be clean and the people would be friendly. What I received was a dirty bathroom with almost no toilet paper in the men's restroom. The young lady that took my order was friendly. However the rest of the folks walked around with scowls in their face. Maybe I was too early for them. Some lady was letting the crew know that they didn't have any salads. Maybe it was just new store issues but not what I expected from chick fil a. There is a standard set by chick fil a and this store definitely missed the mark this morning. read more

So needed a party platter at the last minute and came in and ordered a medium with I believe 110 nuggets and they got right to me! Had to wait maybe 15 minutes but that's ok... as I stand here waiting the line hasn't slowed down yet. Nice new place and staff is very friendly and nice. Will definitely come back!! read more

This Chick-fil-a was not respectful. As someone who eats at Chick-fil-a frequently I was surprised when the manager came up to my friends and I and told us while we were eating that "they had closed 5 minutes ago" and that we needed to leave. I was surprised that this happened because I've never experienced this kind of rude service at a Chick-fil-a. read more

Whenever I get chick fil la the chicken taste under cooked and that awayls mess up my order

I just want to brag on the entire staff at this location. We called ahead bc we knew about the covid-19 restrictions AND we were dragging a cattle trailer. We parked, ordered on the app, but were struggling to get it downloaded at first. Multiple employees came out to check and see if we were ok, what we needed, and when the manager came out to deliver our large order, she was so helpful and so nice. They all truly went above and beyond due to the circumstances. We are always impressed by the customer service at any chick fil a, but these employees were beyond outstanding today! Thank you so much, Sulphur Springs Chick Fil A!! You guys rock!! read more

Very slow drive through took me over 20 minutes for lunch and very slow for breakfast very disorganized. Does not offer spicy breakfast options. read more

Was passing through Sulphur springs today and decided to stop for quick dinner and a break with a restless 5 year old. We had a great time here. Great service by all! Restaurant was very clean including the play area. My daughter wanted a chocolate ice cream in a cone and was upset they only had vanilla. The associate was awesome and told her she could make her an ice cream in a cone with chocolate on top. I was exhausted and my daughter was happy! So for me this simple gesture meant a whole lot! Thanks Chick Fil-A you truly made my night! read more

Just had the most bland/soggy strips from this place. They need to perform a quality check. This Chick Fil-a does not taste like any other one we have been to. Yuck! read more

Traveling through town and stopped for lunch. I usually love Chick Fil-A Buy was not impressed. It was very empty yet cold fries and slow service (about 10 minutes to get our food). read more