What the hell happpened? This location used to be so good and the service was great.... but today the line was extremely slow and the service was bad! The dude at the window was so dumb! He mixed up the orders and gave us someone else's food! We explained to the guy that the bag of food sitting right next to the window was our food! The shakes were melting and the fries got cold and soggy! They better get their s**t together! The food wasn't even good today! I guess they're just hiring anybody now.... read more

We love Chick-fil-A but this location has gone downhill recently. We had a wrong order, I called and left a message (items were wrong and some items I paid for I didn't even receive) and no one called me back. So then a few days later I walked inside to talk to a manager about it (I think she was just the floor/shift manager that day - not the actual manager of the store) and she was rude, never apologized, acted like she didn't have time to deal with me (all the while I was extremely polite and kind). I wanted to place a new order and just be refunded what was missing and wrong off my previous order. She would not take the amount off my new check - she insisted on only giving me today what was missing/wrong from my order last time - even though that wasn't what I was ordering and I didn't want that food today, I just wanted my money back for things I had paid for that I never got. It was an awful experience. No smiles, no apology, no help...I was shocked and disappointed. read more

The children's play zone had middle schoolers playing VERY rough. The play area has signage stating 3 and under, but I guess that's not accurate (according to their employees). We love Chick Fil A and have been to several. I reported this to staff who were rude and told me the kids could be my height (5'4") and still play there. Half the reason I go to Chick Fil A is for the play zone. Beyond disappointed about one of my favorite fast food establishments. Stay away if you can! read more

Visited Chick-Fil-A for the first time the other night and now I can see why there's always a line around the block for this place. The food was amazing. I'm not normally one to drive far for just a chicken sandwich, but I'd definitely make the commute for Chick-Fil-A again. I just had the original chicken sandwich and it was amazing. The waffle fries are good too and a fun change up from normal French Fries. I highly recommend the Chick-Fil-A sauce, which is their special "fry sauce." I don't know what it is about their chicken, but it's sooooooooooo much better than the regular chicken burger from McDonalds or Wendy's. The location was clean (although it's only been open for about 3 months) and even though there was a line out the door, the employees were prompt and service was fairly quick. Can't wait to go back! read more

As always, no matter where we go, we always get great service, a clean restaurant and good food at Chick-fil-A! Had the chicken biscuit and hash browns and a drink. All fast, fresh and hot. read more

Love love love!!! This place is amazing - I don't understand how anyone does not enjoy this food. The crispy chicken sandwich is so delish, so are the salads - full of flavor! The waffle fries are my favorite with all the yummy sauces they offer; the chicken strips are great for kids. Their chicken tastes amazing - like actual chicken (ha - what a concept right) and I usually do NOT eat fast food - none of it, but this is an EXCEPTION. Been waiting for a long time for this southern gem to make its way to the Northwest and so glad it has. The lemonade and sweet tea are quite good. Customer service has been great - every time I have been here, so I don't understand the people that complain. Yes, sometimes the lines are long but get over it - there's still a novelty to the place and there are only 3 locations in the Seattle area and of course they'll be busy particularly during lunch, dinner times and weekends. read more

Chick-fil-A - Mmmmmm - Fast Food Near Me - Tacoma, Washington

Had to see what the hype was all about and I was happy with my breaded chicken sandwich. Haven't tried anything else this far.

Pretty yummy chicken sandwiches. I got the spicy chicken sandwich with waffle fries and a lemonade. Nothing like biting into a mildly spicy sandwich with a clean bun. I liked how Chik-Fil-A has sauces in little packets so that the food comes out dry. I am not a big chicken person at all, so it took a lot to impress me. The avocado lime dressing is HUGE and yummy! read more

I know people come for the sandwiches but I personally LOVE the chicken tenders! Haha maybe its the child in me? Other than that, I really enjoy that they are keeping up with their southern hospitality. It definitely brings a smile to my face! read more

I love cfa. I don't like that you have to snake around the Ashley furniture to get to the drive thru but it is what it is. I'm impressed after living in the South that they have been able to train their workers with the level of cfa service I've come to expect and admire and is one of the main reasons I will always support cfa. Treating all people with kindness and care through serving chicken is what they do and I'm so happy they are in Tacoma! read more

Yummy delicious and just as what you will expect from any Chick Fil A restaurant. Service is top notch and place is clean.

Crispy tasty fried chicken, buttered bun and two pickles...perfection. They squeeze their own lemonade, they make fresh biscuits daily, brew their tea, say "my pleasure" as a part of their employee training to be super courteous and have a business model that puts its money where it's mouth is by closing on Sundays. You can disagree with the owner's personal politics but boycotting the business is your own loss. Love love love their shakes. read more

Hyped up. Rather have a chicken sandwhich across the street at red robins. Its not good or bad although i like the waffle fries.

A good chicken sandwich that tastes good and doesn't kill the wallet (too much). Their go-to burger is the Spicy Chicken Deluxe I would say. Gotta say it is pretty damn good. The chicken patty is perfectly crispy and not oily at all, leading to a nice crunch. Good spice kick to the burger as well. The meat is super tender and juicy. I guess it does live up to the hype! I have had it before in the east coast so it's not the biggest hype for me, but it is still a very good. I have to say though that the KEY point of all the sandwiches is the Chik-fil-A. Oh man... this sauce is delicious. It makes the sandwich. It makes the waffle fries. It makes everything! I wish I could have this sauce every day! Sooo gooood. I do have to mention that the cheese on the deluxe seems to be random at times. I got American cheese while some of my friends got pepper jack. I assume you can ask for pepper jack but it was odd that some got different cheeses even without asking. Overall, a pretty good place to get a pretty good chicken sandwich. Remember to ask for Chik-fil-A sauce! Also note that parking and traffic is quite bad for this location, as well as the Bellevue location so be prepared to wait or search hard for parking. read more

We used to love Chik Fil A in Georgia. We pulled in hoping for the same great experience we've had before. So firstly this one does not have military discount which is a bummer. Secondly we maneuvered traffic to get in (terrible location), then out and back into rush hour to find they hadn't given us two of our items. We went back and got them and we received a "sorry about that" and our fries and sent on our way. We are frustrated and despite the food being cleaner and better made than most fast food restaurants, probably won't be back anytime soon. read more

I've never had Chick Fil A I didn't like until I ate breakfast here 2 weeks ago. I was raised around this food and I know the expectations they have for their company. Good service here like most Chick Fil A's but I was thoroughly disappointed in the chicken biscuits! The chicken was about 1/2 the size it usually is and was served on a lukewarm stale biscuit. I'm not sure if they were running low on chicken or didn't have enough biscuits but the biscuits tasted day old and the small piece of chicken only had breading on one side. So sad that I had this experience :( I'll guess I'll have to stick to my Chick Fil A's on the east coast from now on. read more

Very busy drive thru but we dined in. Long line inside but were quickly serviced. Food delivered to our table. Pretty decent food and size/price value. Even though extremely busy there are plenty of staff working. read more

Great food wonderful service awesome people with a beautiful cause cookies for cancer!!

This place has the best chicken nuggets you will ever eat, always delicious, everything tastes fresh natural. Simply said best fast food :)

Waffle fries with chick fil a sauce is amazing. The chick fil a sauce is just bomb. They have great lemonade as well.

Went here because of all the hype and ordered a variety of their food, the lines were long but they pulled it off very fast, the food was stellar and the hype is warranted this place knows good food and service! read more

Fairly decent for fast food, service was on spot even though they had some tech issues with their drive thru ordering equipment. They had an employee with an iPad out there taking orders. Haven't tried any of their desserts. read more

Favorite place to go for a chicken sandwich. It was a sad day when I moved back here from Georgia and there wasn't a place like this around. So happy that it's here now! But seriously get someone a little more competent to stand out there to take orders. Everytime I've come threw the drive thu, someone is there. Seems to slow down the line and unnecessary. Why can't we just order at the box like normal. Why 4 instead of 5 because multiple times I've had some cold fries. read more

It's definitely better then your normal burger joints. The food tastes better then Mcdonald or burger King. I say give it a try, you won't be disappointed read more

I am originally from San Diego, have been eating at chic fil a forever! This chic fil a had decent service and decent food. The reason for the only two stars is based on the fact that they have a busy establishment with only 10+ parking spots available. Who came up with this idea?! Stay away from this place like the plague on Saturdays. Overall a chic fil a has the same food everywhere you go and is always amazing! Just don't go to this one if you dont want to wait in an hour long drive thru line or walk 5 miles through a busy intersection to enjoy a fast food chicken sandwich. read more

Such fast service! We used the drive thru and there was a huge line but we were on our way very quickly! The woman with the very short blonde hair who was taking orders was super friendly! read more

There drive threw is horrible! It's suppose to be fast for people that need to get back to work or are in a hurry but it takes 30 min to even get to put your order in! this is ridiculous having the people out there helps but you need a better system! read more

I guess the hype lived up to its name!!! Awesome food and awesome customer service! Worth the short/long wait!!!

We are from back east and have lived a long, lonely life for the last 4 years without chick-fil-a since we moved to washington. How did we survive? I just don't know. Then I heard they were opening a chick-fil-a in tacoma and I decided that God finally removed the last obstacle keeping us from moving out of state. :-) No just kidding folks, seriously. Any of you who are from outside washington know what a fantastic fast food experience chick-fil-a is and this new location in Tacoma lives up to the reputation. We've gone twice since it opened and it was completely slammed and lines were out the door and around the building. But that didn't stop us. Even with being so completely jammed, they were awesome, attentive, food was fresh and hot, and they got us in and out quickly. They take the time to make sure you have a healthy, delicious fast food experience. Get the kids the grilled chicken nuggets, and try their lemonade! Here's to good eatin! read more

Great service, nice employees, and high quality food. These restaurants rarely disappoint! It's great to see them start to grow in the PNW.

Great food. From the south and love this food. Best fast food out there. The service is great but location is terrible. No place to park and drive thru is so big. read more

4 stars because it is chikfila and its hard to go wrong, BUT it has been open awhile and the service us still a little wonky. The location/design are horrible for as busy as they had to expect this location to be. I feel like they skimp on the fries. It sucks that I've never had scorching hot fries - I'm assuming because they know how busy they are and throw them under the light as soon as they make them. I was SO happy to have a taste of home when it opened, but it still isn't quite up to par. read more

I love this place. Only fast food I'll eat. Lemonade is the best as well as their sauce. Chicken burgers are very good - very moist.

If there is a wait, it is well worth waiting for. I am blown away by the positive atmosphere. The employees always seem so happy and are attentive to the customers. Everyone is so nice. The food is AWAYS so yummy! Everything, including the salads are fresh. Even the flowers at the tables are real. I'm not sure where the company finds the people who work here, but they have done an amazing job hiring the most nice, kind people! Whatever you are doing, don't stop, it's working! read more

Fantastic customer service, and the chicken was amazing as always! I love the focus that chic-fil-a has on creating a welcomed environment for the customers vs other fast food chains. The employees seem to be generally happy instead of annoyed by customers. read more

It's OK. I've been here here a couple times now. Once for lunch the other for breakfast. I will say that customer service is by far better than any other fast food place. However, the whole hype about this place is overblown. It's good food not so good, oh my! Just good food, it's fast food. Would I wait in a line for hours because they opened a new location? You must be crazy, I think they pay those people to do that, it makes no sense. Would I got back? YES, It's good fast food, but I would not wait in a line, no. read more

It's overrated and the food is like McDonald's. The hype is just about the name. They put it in an awkward situation location. The parking is bad and same with inside. It's like a rectangle seating area. The line to order is short and doesn't accommodate the amount of customers that go there. read more

Super-clean, very pleasant staff, delicious menu options, great experience for kids. Today, I noticed that the door to the play place is built so that fingers can't get pinched on either side. Best fast food option in the area. read more

I hate Chick-fil-a's stance on gays, but I love their food. I was unsure whether to give this location 3 or 4 stars. I've been to this specific location 5 times. Twice, my order was wrong... And 4 out of 5 times, they didn't give me ANY SAUCE, (mayo etc) even though I ordered it. Kinda frustrating considering their prices. My BIGGEST complaint is the traffic and wait times. Apparently you have to drive around Ashley Furniture - and it's weird because there are small traffic cones, that sometimes the cones are not here - they disappear. It's annoying. I once waited over 40 minutes in line at the drive-thru. This is so ridiculous, but I'm a patient guy. I wait - because I love their food. My hope is that more locations open up; just so people don't have to wait 20 or more minutes for 'fast' food. read more

Mobile order is a nice feature when it works, but seems very inconsistent. With NO line of customers IN the restaurant, I still had to wait FIVE minutes for two chicken sandwiches; basic, not even a special order. Seven minutes after selecting "Prepare My Order" on the app. Disappointing read more