Perfect... just like I remember it back in Cali. The only reason it's a 4-star review and not a 5-star is because of the location. Location is key for a business and they couldn't have picked a worse one! The intersection of Costco?... Really? With that being said, when we got their we used the drive thru and there were 2 girls walking to everyone's vehicles to take their order ahead of time so the line wouldn't be jammed. That was a great idea. I think our overall wait time had to have been 10 min or less which is awesome for a jam packed place. We ordered the usual chicken sandwiches and it hit the spot as always. The fries were cooked to perfection and the lemonade was on point! Overall, I definitely see us coming back here again and again BUT, just not any time soon seeing as how its super busy because it's still new. read more

Chick-fil-A - Fast food Heaven - Fast Food Near Me - Tacoma, Washington

I drive from Kitsap to this Chick-fil-A just to get their spicy chicken sandwich! Their chicken is always tender and fresh, unlike chicken sandwiches from other big chain fast food restaurants. *Tip* spread some of their chick-fil-a sauce on the chicken before eating, makes an already delicious sandwich even better! read more

Not the first time this has happened to me but I asked for extra sauce and I got none and no straws. At the end of the day not a huge thing but annoying for sure read more

Loooove the deluxe chicken sandwich!! The food is amazing! May god bless the workers!

I love chikin but this is something has been on my mind a lot lately and keeping me up at night ......... CAN U PLZ WARM YALLS ROCK HARD COOKIES UP THANK U!!!!! read more

Love, love, love Chick-fil-A. Love the frosted lemonade, spicy chicken and waffle fries. Love the app--soooo cool. Love it that you are closed on Sundays to let your people worship the LORD God. read more

Another great Chick Fila location in Washington. The store has a fun modern vibe and includes a play area- which is a good thing and a bad thing in some ways. The play area can result in more noise and a less of a deluxe dining experience but I see how for many it is a plus. The service here is what sets this store apart- it is top notch and the owner is clearly very interested in training their staff to the highest standards and wants guests to have a great meal and experience. I like how there are credit card machines where you can easily see your order total and swipe your card (vs at other locations which do not have this). This location also has easy parking (if you walk a small walk from Lowes). All in all a wonderful location that when driving I5 I look forward to a great meal at on future road trips again. My order recommendation is a number 1 add cheddar cheese and a small amount of Chick Fila sauce, then upgrade to the fruit cup for the side. The fries are OK but I do prefer shoestring type fries that do not have potato skin... read more

First time we've been to a chick-fil-a up in WA (only had it somewhere south) and the food was good. There could be more seasoning in the breading and also the chicken sandwich, both tasted bland without adding any of the sauces. The sauces of course are delicious and that makes the sandwich/chicken nuggets yummy to eat. We also loved the waffle fries, those are the best. Service was super friendly and fast as well. Now for the area, not sure why on earth anyone would built a fast food restaurant that popular with 8 or so parking stalls? It is ridiculous! They were also trying to manage drive through traffic, which made it almost impossible to get into the lot. I've seen the lines and parking problems up in Bellevue too, that is why we never went there in the first place. We were fairly late yesterday, I think around 8pm, so it's doable with some patience. I don't even want to attempt getting food during peak times. Why not rent some space from the furniture store next door and supply them with free food? They had plenty of space, you just weren't allowed to park there. I will for sure come back and also try out the location up in Bellevue or Lynnwood, but I won't be waiting for 20min to get a parking space. Either they have a free spot, or I'll move on to some other restaurant nearby. read more

The hype is real. After months this restaurant still draws a crowd. Long drive thru lines and long lines at the counter. I had the spicy chicken sandwich and the chicken salad sandwich. My wife had the chicken wrap. The spicy sammie was the best i had ever eaten. It was very moist, tender and spicy. The chicken sandwich was ok. Nothing to gloat about. My wife enjoyed her wrap with ranch avocado dressing. I can't wait to the franchise opens in Federal way. What made this a 4 star is the horrible parking. I believe they have less than 20 spots and 2 are handicap. read more

Chick-fil-A - Lunch time frenzy - Fast Food Near Me - Tacoma, Washington

No problems whatsoever. Employees were exceptionally polite. Food is well cooked and tastes good. The drive thru line wrapped around behind the furniture store- but I waited less than 10 min. The poor employees were standing in the rain taking orders on this blustery fall day. I got the spicy chicken sandwich #3. It was moist and not over powered with spice. Perfect amount. I asked for extra pickles for the sandwich and received an additional side bowl filled! Yum. The meal came with their Chick-fil-A sauce and I requested a Polynesian sauce on the side. The Chick-fil-A sauce is a sweet honey-ish mustard with a smoky barbecue flavor. The Polynesian is similar to a sweet-and-sour without being overly sweet. Yummy. I'll be back. read more

Chick-fil-A - Spicy chicken sandwich - Fast Food Near Me - Tacoma, Washington

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Ok, so Chick-fil-A has been in #Tacoma for over a year & people are still coming from near and far for a lemonade, waffle fries & chicken sandwich.....because it's good! Parking & drive thru are better but if you are hungry the wait will feel like forever. It doesnt matter if you are eating inside, on the patio or carry-out, the service us fast & so very courteous It was busy but Mandi made my visit even more pleasant. I watched as she attended to many customers almost simultaneously & the smile never left her face. Of course I'll visit again---soon. read more

Chick-fil-A - A great #pacificnorthwest day for #chickfila - Fast Food Near Me - Tacoma, Washington

I'm not quite sure why there's a 7pm cut-off on Veterans Day for a free chicken sandwich. I guess Chikfila believes the Veterans Day benefit is not worth celebrating the whole day. Also, messed up the order we paid for today and on multiple other occasions. Go to another location! read more

This one I will say doesn't disappoint. Every once in a while, there may be a small portion or something that I have received but otherwise, the foods always been pretty good there. No complaints. Thank you for feeding the community read more

Walked in and waited by the giant pickup sign for mobile orders. Waited around 20 minutes and asked a worker what was taking so long only to find out my food was by another pickup station that wasn't visible. Didn't even know it was ready cause my name was never called. Food was basically cold when I got it because of this. Make it clear where the pickup area. read more

None of my sauces n short on 3 nuggets and they asked twice on my sauces how chic fil a gonna do me grime thought I could trust y'all n no napkins WTH on a to go order read more

This place has it down customer service fast efficient and super tasty #2 of my top 5 CFA's not offering inside dining or curbside ATM drivethru and pick up only read more

First time here. I don't like it. Food is kinda on the bland side. Bland American mainstay food. (All the MSG) Facilities are nice. Service is good. Staff is friendly. read more

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When this place opened, it was awesome. Great service and great people. Started sliding about 3-4 years ago you were lucky to get the usual Chick fil a service. Now you're fortunate if they acknowledge you even walked in the door. No kidding, I literally stood at the front counter for 5 minutes while crew members walked by and looked right at me. I finally gave up and ordered from my table. I guess that's how it is here. Every other location in this corner of the state operates like any other Chick fil a, but this one I feel like I'm not even welcome to come in. read more

Its absolutely ridiculous how fast they can be when there is that volume of customers. I went for lunch on Thursday and it wasn't as bad as I thought except you cannot access Chick Fil A from 8th st going west, you have to be going east. The only other way to access is to be going South 116th. That's a pain However once your order is in, it's super quick. My wait was less than 10 min from pulling into their lot to leaving. Spicy burger is spicy. Thank goodness! It's so yum. #protip: Sauces are free! They have a lot. read more

Disgusting food. The fries are always half full and soggy, they disregard your sauce choices, if you select sauces for each item they only send you like two. I wouldn't recommend this place read more

So disappointed I went there today wanting a chicken biscuit and once again I got home to open my bag just to see they messed up my order. Instead of giving me a chicken biscuit with pepper jack cheese they gave me one with American cheese. The order says it comes with pepper jack cheese and I even told them I wanted pepper jack cheese but they gave me American cheese. I hate America cheese this place is a waste of time to eat at and a waste of money. read more

Awful food. Nothing against this store. Just Chick-fil-A in general is pure disgusting food!!!! Nothing I've ever tried has been good. Chicken is my fav food and I can't even tolerate this place!!!!! great service but cmon with all the wait time and hype and prices you'd think I'd actually enjoy the product. The "bbq" sauce what the hell is that?! Don't even taste like any type of bbq I've had. Don't waste money on HYPE!!!!! read more

Aw man this is usually my favorite place to eat but lately the chicken has been tasting like soap! Idk I thought it was just me but my whole family agreed as well. On a good note Kim is pretty cool and always nice. I hope they fix whatever it is soon so we can come back and enjoy their good food. Other than that it is amazing food and I love their fries. Mmmmm maybe it's just this location with the soap read more

Sorry to say this location does not meet my expectations. The person taking my order was listening when I asked for a number 8 and rang up 8 piece chicken nuggets. When I pointed out the price was wrong she apologized. This is the third time at this location my order gets messed up. The staff is friendly and there are several behind the counter just in the back socializing. Even the person taking my order talked to some behind me while I was in the middle of providing the information on what I wanted to order and I had to repeat it. I ordered to go asked for two chick-fil-a sauce with my order. It's even on the receipt. They hand me my bag and I walk out without checking it. I get to the car, no napkins ( I saw them put them in another to go orders so I figured I would get some too). And of course no sauce, I even checked the receipt and it was printed on it. Now to the food, the chicken wrap has gotten smaller and the price has gone up. I think I'm done with Chick-fil-a now. Costs are to high, and the service is poor. read more

The first time I had Chick-fil-A was when I was in Pennsylvania and I fell in love. So good. How often do you get juicy chicken in a fast food establishment?? Well it's been years since the first time I had it and at that time there was no locations in WA. Now we have over 3-4 locations and they are always poppin'. Luckily today, I stopped by for breakfast and I'm so glad I did. The chicken biscuit is amaze balls. The biscuit is soft and has a hint of sweetness. The chicken of course is still juicy like I remember it. Seriously. If you love chicken. You need to check this place out. The hype is real y'all! read more

I took my grandpa here a few weeks ago for his 90th birthday. He is hard of hearing and has trouble communicating with people; thus, ordering at the counter was not easy for him. Instead of being patient with him, the person at the counter began to roll his eyes and raise his voice in a very condescending manner. My grandpa remained calm and polite--but the worker began turning around to his co-workers to laugh and snicker at them. My grandpa mainly had difficulty asking the worker not to put vegetables on his sandwich, as they will upset his stomach. The worker finally smiled as he told my grandpa there will be no vegetables. My grandpa and I began walking to a table after we paid when we heard that same worker behind us make a joke to his co-workers about hoping my grandpa "doesn't shit his pants." I turned around and said, "what did you just say?" The worker ignored me and pretended he didn't see me. The food arrived and, of course, my grandpa's sandwich had vegetables. More vegetables than I've ever seen on a sandwich. My grandpa is stubborn and insisted on walking up to the counter with the sandwich. He patiently waited in line. Once the line cleared, my grandpa kindly told a female employee that he had asked for no vegetables on the sandwich. Instead of doing the right thing, which is to replace the sandwich with a new one, the female employee acted annoyed and questioned whether he had really ordered a non-vegetable sandwich. Her voice became louder and louder (when she wasn't blowing gum bubbles in his face) as she told him he'd have to pay again for a new sandwich. I told her that's not the customer service policy of Chik-Fil-A but she ignored me and kept yelling at my grandpa to "pay up or get out." I wouldn't have done so, but grandpa is a kind man who does not like conflict, and he offered cash for a new sandwich. She spent MINUTES holding up his ten dollar bill to the overhead light to make sure it wasn't fake--this seemed like an act of sheer aggression more than a standard operating procedure. By now our food was cold. I told her we were in a hurry and that's when she snapped and threw the ten dollar bill at my grandpa and said she was going on a lunch break and we'd have to get in the other line. I thought she was joking at first but soon recognized she was serious. As we turned to go over to the new line, I heard the worker refer to my grandpa as an "old fart" and an "ugly ass old man." She also made a comment about needing a hit of marijuana to deal with stupid people. Thank God my grandpa didn't hear. His birthday was now a disaster. While waiting in line, my grandpa informed me he needed to use the restroom, as the stress of this ordeal had caused him to have an accident. I went into the bathroom with my grandpa to help him out, as I've done for years. As we were going into the stall, we heard laughter by the bathroom sink. We turned around and the male worker who had initially taken our order was laughing at the sight of me accompanying my grandpa into the stall. I said, "what's so funny?" And he responded by stating, "I guess he really can't handle his veggies." I was furious. I wanted to scream at this person but I needed to go into the stall to help my grandpa do his business and change pads, as he was moaning in pain. The lights kept going on and off while we were in the stall. I don't think this was an accident. I think a worker kept opening the door to mess with the lights. This caused my grandpa to drop his glasses and a pen into the toilet. We decided in that bathroom stall, which was very poorly cleaned, that we were going to go have lunch elsewhere. We hugged and exited the bathroom and walked over to the door of the restaurant, I saw a camera flash from behind and heard the sound of a cell phone camera taking a picture as someone spoke the phrase, "zoom in on his butt." We turned around and saw three workers smiling at us, trying to act as though they didn't take the picture. I began loudly telling the employees I would hire an attorney and sue for discrimination and harassment. My grandpa, being the kind soul that he is, simply smiled and motioned for me to leave. I have always admired this corporation for its "Christian values;" however, this location is completely void of them. Avoid this poorly managed place at all costs. Don't let the hostile workers ruin your day, just like they ruined my grandfather's 90th birthday. I love you, grandpa. It's going to take more than rude, idiotic workers for me to stop helping you change in the bathroom. read more

The food is good, always hot, fresh and quite tasty. Orders are accurate, I've never seen an error. Portions are good and prices are reasonable. All in all I recommend this place. The only drawback is the line at the drive through can be quite long and it may take a while. Be patient, it's worth it. read more

The food is okay, the costumers service is appalling! The nasty girl that took out order was very rude and unpleasant, maybe it was her first day? (Hopefully last) horrid experience. She didn't know anything and was super unhealpful read more

I've been to every Chick-Fil-A restaurant in the area, but this one is BY FAR the worst. I've been here twice, but never again. The drive through employees were rude and obnoxious and they got the wrong order both times. This location is also difficult to drive through and they do not have curbside ordering. read more

Dude, IDGAF, what you do with your money, once i spend it at your establishment. All these people that are like, they hate homosexuality. SO WHAT! They are chriatians and follow thier own beliefs......people are allowed to have different views then you, and guess what, you dont have to hate them for it. I will go home and play xbox, and you can go home and ingest a satchel of richards.... I dont care what you do with your free time, and i dont care how you spend your money. save it, send food to starving africa, spread the ebola virus its your money.... I like their chicken sandwhich and I suggest you put some of that chic fil a sauce right up in it. I support their choice in the same way I support a tweeker, will i buy them dope, no. But i will buy the 300 dollar dewalt drill they stole from home depot cause you would be stupid not to buy a dewalt drill for 40 bucks.... are they gonna buy dope, probly, but do i care, not one bit.... i got my come up, you do you boo boo. in the same way, you would be stupid to not buy chic fil a chicken sandwhich... if you want to miss out on a good ass sandwhich thats on you, but i am gonna get me mine and enjoy every bite read more

I'm super disappointed that l can no longer have anything cooked longer to make crispy, such as the fries and nuggets they don't taste nearly as good. The reason is because it burns the oil, I've never heard such a thing. I'll no longer be going until they can fix it. read more

Chick-Fil-A has sort of lost their pizzazz with me. I am not sure why but when I ate at Chick-Fil-A in Georgia it was always so addicting but up here in Tacoma, I can take it or leave it. It is lackluster... maybe because the few times I have gone the waffle fries were cold/warm (not fresh) and the chicken seemed to lack flavor. Maybe I just wasn't in the mood for chicken..... read more

"My pleasure" is the go to response from the staff. I love that. This location has a challenging parking situation. In what looks like a large lot, there are actually very few dedicated to the restaurant with most belonging to the adjacent furniture store. The furniture store monitors the lot at peak times with an attendant. Like most chick-fil-a's the drive through can be pretty long but moves at an acceptable pace. The inside has always been very clean and staff attentive and helpful. Oh, the food is pretty tasty as well. Enjoy read more

Chick fil a is easily my favorite fast food restaurant. I visit this particular location 1-2 times a week. The ingredients have always been fresh. The original and spicy sandwiches have a good amount of chicken and a great ratio of meat to bun. The sandwich is also simple so the flavor isn't lost on a bunch of sauces or other ingredients. The grilled sandwich is also good, but tends to have less meat and a poorer meat to bun ratio. The waffle fries are always a treat. They're among the best fries from a fast food place, but can also be some of the worse if you let them get cold before eating. Thankfully the restaurant has never given me cold fries. Lemonade, Sweet tea, milkshakes, and cookies are all great and worth the higher than average price you will pay for them. Everything about the food is good, and the service is the best you're going to get from a fast food place, but that parking situation is one of the worst I've seen. It's baffling the parking and drive thru areas designed or even conceived like that. I believe there's only 14 parking spots without having to park at another business' lot. The drive thru wraps around a different building. Very cramped space. There's been dozens of times I wanted to here but skipped out due to this issue. It's the sole reason coming here is not a 5 star experience. read more

This store sucks at customer service. Went out for a Saturday night date and came to get food and they shut down the lobby and ordering through the app for apparently being short staffed. They are always short staffed but this location doesn't have the best placement for parking and a long line. Also sat trying to order on the app then tried to walk inside and got told no cause they had just shut it down. Bunch of crap read more

I've been coming here for a few years now and the customer service is GREAT! I love chick-fil-A! Except this time I received a 1 1/2 inch screw in my box of chicken strips!! Not okay. If a child got that box and accidentally ate it, that could've been dangerous and a lawsuit. Hope they pay more attention to what's in the boxes! read more

Chick-fil-A - Fast Food Near Me - Tacoma, Washington

They have a play area for children, unlike most fast food restaurants these days. They also have tons of cashiers, table runners, and even people taking orders in the drive-through during peak times to keep the lines moving. They also have people going around asking if you would like a refill in your drink. Clean, friendly, and the best chicken in the Pacific Northwest. read more

Chick-fil-A - Kid's play area! - Fast Food Near Me - Tacoma, Washington

Good service! Friendly people! Food is always reliable! Granted Chick-fil-A can be on the pricey side, you will not be disappointed with the experience. One thing I really enjoyed seeing at the Tacoma location was the children's play gym, not all locations have this so it was impressive to see. read more

Chick-fil-A - Fast Food Near Me - Tacoma, Washington

If you ask me if I want to upgrade my fries to a large I'd think I'd get more fries. I didn't know I'd get medium fries in a large container. read more

Chick-fil-A - Fries - Fast Food Near Me - Tacoma, Washington

This place is so yummy! Perfectly crispy. An actual piece of chicken is used, no mystery meat! It tastes amazing! Both regular and spicy sandwiches are yummy. The peach milkshake is just wow. All of their employees are super friendly. I try to stop in every time I get a chance, this is a must visit place. read more

Chick-fil-A - Tried their limited time peach milkshake, wow! - Fast Food Near Me - Tacoma, Washington