This location is right off I 75 and easy on/off the interstate. We stopped here to get some lunch around noon-- so the business was to be expected! There wasn't a lot of order to the long lines to order which was confusing. Also, the woman taking our order seemed overwhelmed and confused. But our order ended up being correct and the food was good as always. Getting out of the crowded parking lot was tough, as there is a stop light that doesn't help the congestion. read more

Love love this exit.. Everything is off this exit in case the family prefer a variety..... Only thing I must say is.... 97% of the time st CFA...the staff in the back end is of colored & whites work the front end Just my observations over the years.... But everyone is friendly & professional read more

This drive thru is the worst chick filet in the over 50 chick filets that I have eaten at. Service is like waiting for a whale to be birthed , management is clueless on how to run an efficient drive thru. Recommend corporate come in and train them! Just because we love chick filet doesn't mean we will wait 20 min for drive thru. If I could have gotten out of line I would have. Run run away from here. The managements response is troubling because they either can't tell time , lack the ability to admit they need to correct the method of doing business or is clueless to the reality. I have eaten chick Filet a since 1979 so some manager willing to bring on the times they serve people is a welcome challenge. My next review here will have a watch, video and will ask those in line their opinions and I will ask hem to go on yelp and provide their input and grades. read more

As of January 2018 rating was 89 B. No thank you, I'll drive to the next one that I know has a 100A like most Chick-fil-A's. Gross.

Swung by on a long car trip for breakfast. Wasn't sure about a CFA with 3 stars but we stopped anyways and got a 5 star experience even for chick fil a. read more

So I decided to bring my fiance to grab a bite to eat on valentine's day. As we approach the window a women took a picture of me that worked there handing the food from outside the window. May I add I have face tattoos that I'm not very proud of now but they are there. Anyway it upsets me very much because I don't deserve to be put in such a uncomfortable position. I used to LOVE eating here when we went on road trips. I'm never coming back to a chick-fil-a after this experience and I will be calling corporate later today. People please beware of this. read more

I am literally sitting in the drive through writing this. They may have good food but they are not efficient at all. I have been sitting here for 15 minutes already and I am finally the next one to get my food. Got the chicken burrito and there was only two pieces of chicken in the whole thing and it was poorly wrapped. This is usually my pit stop on my road trips but not anymore. read more

I've been going here for years but it's gotten less and less. Tonight I had an extremely difficult order....3 chik fil a sandwiches and 3 large fries. I was made to pull over into the parking lot on the side after dodging several people. I counted 13 vehicles go thru the line before I got so infuriated that I started to walk in barefooted to ask for my refund. I was met halfway with my order and discussed my "terrible" experience with the employee. Couldn't have cared less. Fries are cold. (Couldn't see that coming huh). Management is terrible. Will not be back. That's for damn sure! read more

The cleanliness of this Chick Fil A was embarrassing. The bathroom was absolutely disgusting. There was paper products everywhere, dirty toilets, and filthy floors. The restaurant was pretty gross too. The floor needed to be mopped. There was a spill on the floor and a girl was mopping it up with a towel on a stick. There gets to a point where spot mopping just isn't enough. read more

Chickfila ALWAYS gets 5 stars with me unless they had horrible service. Its my favorite fast food place. LOVE IT!

Normally I adore Chik Fil A but even with their huge expansion and rebuild, it's always too crowded! Bathroom maintenance gets lost in the rush, too! It's a shame but the get so much interstate business that us locals lose out. read more

First off all, I would like to say this Chick-fil-A is the worst I've ever been to. If i could give -100 stars i would. The service is terrible, you ask a question about getting a refill on your drink and the staff just turns their head and completely ignored you like you are invisible to them. Next, you realize you have hair in your drink and fries. You soon realize that the person who served you is the hair that in your meal. Sure wasn't mine because my hair is black and my servers hair was orange. What's next? Oh lemme go ahead and tell you. The place is really dirty and infested with flies. Who would want to bring their family in there? This Chick-fil-A should be shut down because of how poorly it is being run. Nobody should walk into an establishment as big as Chick-fil-A and be treated poorly like my family was and have to deal with all the uncleanliness in there. Pathetic. read more

This Chick-fil-A delivered the typical quality and customer service level that I expect from every location. We dashed through the drive-through just a few minutes before breakfast was ending in late January. Thankfully, they still had everything that we wanted to order - chicken biscuits, cinnamon rolls, and hash browns. I checked the bag to make sure all of our food was there before jumping back on I-75 northbound. However, I was frustrated to discover several miles away that we had not received utensils and was forced to eat my very sticky and gooey cinnamon rolls with my hands. read more

I love going to this Chick-fil-A. Its always clean and well kept to be so busy. I love the food. My favorite is Spicy Deluxe Sandwich with colbyjack cheese. I will only get my milkshakes from here. Cookies and cream no whipcream no cherry is the best! The staff is awesome and you can tell they are all doing there best. Thank you read more

The food is always good, but very small portions at this location. The chicken looked as if they were cut in half and whoever packed the hash browns looked as if it was half eaten out of. This restaurant was not clean at all, flies everywhere (note this was only 3 hours after opening), bathroom was gross, and it didn't help the workers "cleaning" were rude. The workers had no personality and were overall rude. This is not the usual Chick-fil-a attitude that we love so much at our hometown. read more

Good service. Nice people and a clean place. They have some of the best ads on the highway

Walked into a filthy restaurant. Every table floor had French fries or food underneath. Table tops were all dirty.. it was 4... lunch rush was well over. I cleaned my own table. Food came, less the drink and I was told I could go get it..,Turned in my kids toys for ice cream (3) received 2, same employee who delivered the food less drink told me I would have to go pay for one... I was not impressed... someone needs to manage this location. read more

I miss the old chick til a. The renovation has caused it to be very commercial. If you want good service, order on the app. Otherwise, you won't be a priority. All of their employees have seemed to have lost their smiles and kindness. read more

Great first class ran business that is very involved in the community

This is my first bad review I have ever posted. We attempted to make a quick stop on our road trip. Walked into the dirtiest Chik Fil A ever! The credit card swiper was so dirty I couldn't see the screen to approve my purchase. Had to clean it off with an alcohol wipe. Thank goodness for Wet Ones!! I slid on the greasy floor twice while waiting for my name to be called. The bathroom floor was in need of a decent mopping. It is understandable that this location was busier than usual with holiday traffic, but the tidiest spot in the restaurant should not have been the stack of mayo packets. Having said all this, Chik Fil A will be one of my favorite fast food chains. This location needs a thorough cleaning read more

Our family had a great breakfast, prepared fresh and fast! Most importantly, our car wouldn't start after we ate and the manager was nice enough to let us use a set of jumper cables. Great food, service and hospitality. If we are in the area again, we'll definitely dine here! read more

The food was fine but we came in while it was busy and no one was able to walk around and ask for refills on our drink when there were several managers present read more

Just stopped for to go and they got it right thank God. Service inside is a joke and I think it's because there's to many young employees on the night shift. Service is a 2 Star but food always good. Doubt we will stop in there again. read more

The food was good as usual. The facility was yuck. The bathroom was not well kept. The floors in main ordering and eating area needed a good cleaning. read more

This Chick-fil-a does not live up to the Chick-fil-A brand or the Cathy family legacy. It serves its purpose of serving up the standard menu, but the store itself is gross. Sadly, this is not due to any lack of effort of the staff, it is simply the fact that they cannot keep up with the volume of visitors. As my other yelper friends have noticed, this is pretty much the perfect midway stop between Atlanta and Florida, and the first well populated exit off of I-75 south of Macon but before Valdosta. As a result, it's been PACKED with people each and every time I've stopped. The building just can't seem to keep up with the demand. The floors are sticky, the bathrooms bare of paper towels and toilet paper, the seats in the booth are torn, and of course, expect to waitwaitwaitwait to place your order and get your food. You can tell the employees are working just as hard as they can, but they just can't keep up with the crowds. I'll continue to stop, as it's the healthiest fast food meal right off the interstate, but I won't be expecting the pleasurable Chick-fil-A experience I'm used to. read more

This was the largest Chick Fil-A we have ever been to. It was very busy but the people behind the counter were very cool and calm, Great place for a fast bite...as always with the good taste they are known for. read more

Cross-country trek and stopped in for the classic meal on the go. Can't go wrong with old, reliable and delicious Chick-fil-a! This place is clean & the staff is friendly (per usual). It just off the highway and even though it's packed, it's quicker than other stops and better than a gas-station hotdog read more

I've watched this restaurant consistently get worse over the last couple years. Now when we visit the restrooms are barely cleaner than a gas station. No soap, and only one paper towel dispenser working. Toilet paper and paper towels all over the floor. Trash on the play ground. Mediocre service by employees. Way less than the service and experience you come to love at all other chic fila a. Clearly a management issue. Won't be stopping here anymore. review helps others learn about great local businesses. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees. read more

Service not great at this location, the don't seem to care about the client here since they don't need to worry about repeat business, being off a busy interstate . If I knew better then, i would have found a different location. read more

Never have any complaints about this establishment. Always good food, great service, and clean.

So.... chic fil a is finally open again. The building is beautiful and parking lot is better. HOWEVER the service is AWEFUL!!! I arrived at 8:14 am and ordered a chicken biscuit and tea. 26 later I received my food and a slight attitude. Maybe things will change as time passes. Then today I was dumb enough to spend $32 on lunch for it to be ice cold. Why???? Bc this chic fil a. Operators differently than EVERY OTHER ONE IN THE WORLD. Although the app says that you can order and pay when you get there you cannot. The $32 order was paid for on the app and the $7 order was not. So we waited an ungodly amount of time for a salad to b made while the rest of the food was ICE COLD. Much like the managers attitude. I waisted 3 mins of my life speaking to a manager that didn't care. Save your money and time and go some where that is fast friendly and polite! This chic fil DOES NOT need to be in the chain! read more

Every time I eat here, I'm met with smiling faces and a great experience. The food is amazing and always fresh.

This restaurant is way too dirty. I love chick-fil-A and they're always my roadtrip food/pit stop of choice for the family. The floors and restrooms here were filthy. (Side note: the restaurant was incredibly crowded in a haphazard way, as was their drive-thru. I know the crowds are typical for busy times at CFA). Their play area is outside, which isn't necessarily a problem, but it was dirty as well. This was not a CFA experience. I would prob never step foot in this one again, since I expect CFA to have a much higher standard. read more