This is THE best chick fil a location in the surrounding area. I wrote this specifically because Gail came over and offered my son and his friends coloring pages with crayons?! Are you kidding me?! + stickers!! How sweet and above and beyond for a fast food restaurant! Plus this location is always spotlessly clean. Thank you! Ps. Juanita brought us our food to the table. She was so kind too!! read more

Chick-fil-A wins for having real and friendly people taking orders--way better than Burger King's AI. Chicken is great as always, and their sauce... honestly, it's addicting. Always hits the spot. read more

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For the third time, this Chick-fil-A has missed items in my drive through order. Tonight, my child's kids meal was missing the entree portion - the chicken nuggets. Last time, my child's entire meal was missing from the order. The staff here apparently has no accountability, or they are incapable of fulfilling drive through orders. read more

The food here for the price is great. But let me tell you the customer service is exceptional. Everybody has a great attitude and genuine towards everybody's needs. I highly recommend this place. read more

To be honest. I avoided this franchise due to politics. However my child tasted the waffle fries. We had to buy it for him, he has special needs and political stuff is meaningless to him. I got to say the food is much better than the other fast foods, the chicken is juicy and the idea of a clean sandwich that you can doctor with sauces is genius. This place in W.C. Is next to a very busy gym, and the line is longer for the chicken than for the treadmill:) ... that likely not true tho. read more

Chick-fil-A - The driver assisted menu. - Fast Food Near Me - Walnut Creek, California

The person that took our order, Israel was so great! Give him a raise. We really appreciate the service. read more

Chick-fil-A - Fast Food Near Me - Walnut Creek, California

There's always a line at the drive-thru but they're friendly, quick and efficient. I've eaten inside and they're just as good. The parking lot and inside of the restaurant are clean. Parking is kind of tough because the dive-thru obstructs getting to it. It's also shared with the gym. The food: I've gotten the spicy chicken sandwich and it's good but my ABSOLUTE FAVORITE is the Spicy Southwest Salad with the spicy dressing...omg, it's AmaZinG!!! TIP:: You can now buy the dressing at the supermarket. The fries...oh yeah!!!! Soooo good! It's the waffle cut of the fries that gives more fried surface area. Yum! Oh and if you order a kids meal you can substitute the toy for a soft serve...heck yeah! BTW, was there in a rainy day and they've got it all figured out. The workers are out there in these little shelters (included a pic) taking your order...cool! read more

Chick-fil-A - Rainy day drive-thru - Fast Food Near Me - Walnut Creek, California

Wasn't too crowded today ! Big surprise! Pleasant surprise! Food good! Service good! Drive thru flowing and inside no issues !

We're extremely happy with the service we received today. My boyfriend and I go all over East Bay and he still wants to eat at Chick-fil-A but what set this location above the rest is that their food items come out super hot and fresh. We've been at Chick-fil-A's in the past where the food has been sitting out, or the frosted lemonade is watery or has too much ice cream in it for the lemonade ratio. We've also had situations where the fry oil is old and it burns the fries and gives it a bad taste. As you can see in the photos these fries are freshly made and golden, they tasted even yummier!! Come out to Walnut Creek Chick-a-Fila to enjoy the best quality for your buck! PSA: we always use order ahead through their app. This location can get pretty busy and this cuts the wait time in half for receiving our order. I also love the customer service at this location the best. read more

Chick-fil-A - Kiddie Cone - Fast Food Near Me - Walnut Creek, California

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Really good food ate it so fast good customer service said my pleasure and I liked that

Greatest place to have chicken on the go. Their service is always fast and pleasant employees.

Even though the line was long and it was at night, they were very nice, fast, and the food was nice and hot when it got to me. No wonder the lines were long, great service! read more

Really this place is not bad at all. Not a healthy regular choice but it's delicious and they are very good at it. Super kind and friendly. They were so helpful to us and everyone we saw there. Truly well ran. Busy as all heck. Order ahead and pick it up. Prices are fair. Ambiance was nice. read more

Came here for something quick my order was all wrong. The chicken nuggets were undercooked and soggy. The fries were cold and they completely gave me the wrong drink order. Asked for a Coke gave me diet Dr Pepper instead. Terrible experience. read more

Food was fresh, line long but moved quick. No complaints about this location except the GYM people acting like they don't know how to drive

Foood ordered. Sauces were asked for but missing the full amount asked for. Asked the employee, then the manager and they said yes no worries we can do that no problem. I later drive away being in a rush and go to find out my sauces are missing and the foood just wont be hit right today. If you asked me to pay for extra sauces no problem but that's probably going to be my approach at it next time because who loves foood with no sauce... thank you team read more

Chick-fil-A - Foood ordered. Sauces were asked for but missing the full amount asked for. - Fast Food Near Me - Walnut Creek, California

Another great experience at this great location. Had another phenomenal experience with my guy Colby. Decided to get to know this fellow a little more. He told me he is saving up money for his family and he loves to contribute and help his family succeed. No doubt one of the hardest working kids I've ever met. Also had a great experience with Caleb K. Another super respectful and caring worker. Lots more good things I could say about these two but I'll let future customers find them out. read more

I went thru the drive thru. I ordered chicken minis. One of the minis had no chicken in it.

This place is AMAZING! I decided to go to try-out this place this afternoon and I ordered some Waffles and Chicken Nuggets. I got my order in just 3 minutes, which is really good(personally). And the Waffle and DELICIOUSE and the Chicken Nuggests are crispy on the outside and the inside meat was chewy but fully fully cooked. I HIGHLY recommend you to try this store, because there was a lot of other people eating in there, too. read more

"Great service, not so great prices." I get great service every time I patronize this restaurant. It's in a busy center, right next to 24 hour fitness. There is almost always a big lineup partially blocking the parking lot. Today, I ordered the #1 chicken sandwich meal for about $10. My order was delivered to me in just a few minutes. The friendly server brought me the extra condiments I asked for. Almost everyone here is cheerful and friendly. It's a good chicken sandwich, but nothing special. You can get a similar meal on sale at Wendy's for half the price. So why I like coming here, I'm not sure it's worth the high price. read more

Hands down one of the best chick fil a's ive been to! The employees here are all so patient and kind (big plus) Food- I ordered the spicy chicken deluxe and it was honestly so perfectly cooked. The fries were perfectly crispy and salted nice. I asked for extra pickles and they hooked it up Drinks- I recommend the frosted lemonade, soo delicious! Theres plenty of seating inside and they do have drive thru. Highly recommend if youre in the area read more

Chick-fil-A - Lil piece of heaven (Chick-fil-A Waffle Potato Fries-) - Fast Food Near Me - Walnut Creek, California

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Ok - so I gave this Chic Fi La a 2nd chance. I listened to my bf yap a whole 7 minutes on the car ride home about how impressive Chic Fi La's employee system operates, whatever. I came home missing an order of fries Wtf chic fi la . read more

I ordered a GRILLED sandwich with pickles... & I came home to a FRIED sandwich with cheese and no pickles. Highly disappointed.. I just don't understand read more

Chick-fil-A - Not what I ordered - Fast Food Near Me - Walnut Creek, California

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The chicken sandwich was not good. Had no favor and I got sick after. I also ordered a cookie and accidentally dropped it and I went up to get another one to replace the one I dropped and they were trying to do a full investigation on the cookie. They wanted my name, receipt, when I got it and more. I ended up leaving because I through away my receipt away and they said no Cookie. I think it's so much for just a little cookie. I even gave the lady the old one and she still wouldn't give me a new cookie. That's just crazy that she has to investigate a cookie. I will not be going back and I will recommend my friends, family and employees go else where for food read more

Best option for a quick breakfast! I like the bowl with fruit. If youre in a rush and have the time, its worth the thought

Chic fil a is always a go to! From their chicken sandwich to their amazing Cobb salad! Service is always amazing and quick! Can't go wrong here! read more

The nicest customer service!!! I forgot to bring water on my walk with my dog, I asked them for cup of water and without any questions - they hooked it up!! Great customer service. Will come back again!!! I think the manager was Debra. She rocks! VERY clean facility. I was shocked! read more

Chick-fil-A - Happy dogo - Fast Food Near Me - Walnut Creek, California

It's Chick-fil-A. You get good service and of course a line does go by somewhat fast not as slow as it did during Covid times. Sound just came out nice and crispy and so was our salad was delicious as well. read more

Chick-fil-A is even better than I remembered!! There's none in East Bay / SF, so when we knew we would be in the Walnut Creek, we made a plan to come here to satisfy our cravings. My main piece of advice is to order through the app and pick up outside the store instead of going through the drive thru: it's so much faster. We came right before 10:30 during breakfast hours and waited in the drive thru for 15-20 mins. We didn't realize chicken sandwiches weren't available, so we first ordered a chicken biscuit, waffle fries, and nuggets to get started haha. The chicken biscuit was a bit dry but nothing that the Chick-fil-A sauce can't fix! The waffle fries and nuggets were just as yummy as I remember. Once it hit 10:30, we ordered a Spicy Chicken Deluxe sandwich on the app, indicated that we arrived already, and it was ready for pickup within 1-2 minutes. The chicken was spicy and juicy, ingredients were fresh, and the sandwich was my favorite part of the meal. The parking lot is also big and quiet if you just want to hang out and eat your meal in peace. I only wish this place was closer! read more

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Food: 7/10 Wait time: drive thru was 10-15 minutes Service: N/A order and pick up Portion size: medium Value: 9/10 Hands down my favorite fast food chicken sandwich! We tried the spicy deluxe which comes with lettuce, tomato and pickles, large fries and 30 chicken nuggets for $25! Both chicken in the sandwich and the nuggets were tender and juicy! We really enjoyed them! Beware though that the nugget size is the size of a tator tot and I finished all 30 of them! The fries were crispy and felt more natural and fresh. They are waffle cut style.You do kind of need to eat them right away though or else they get soggy. What I like best is all the variety of sauces! My favorite are the chick- fil-a sauce and the honey mustard BBQ. I asked for the lime cilantro but they forgot to give it to me or ran out and gave me herb garden ranch and Polynesian sauces. I didn't really care for the other ones but you might! They also have more sauces too like zesty Buffalo, BBQ, etc.! So check them all out! read more

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There was a slight inconvience and tyler took care of me. Ended up giving me a new sandwich and was super kind!

I'm surprised that after so many years of amazing food at Chik-fil-A that a 5 star review never followed! I don't even know where to start with my love and respect for Chik-fil-A and their business model centered around customer service. I first discovered Chick-fil-A like 7 years ago, and was drawn to their spicy chicken deluxe sandwich. This sandwich is hands down my favorite fast food sandwich. The sandwich has a very generous chicken breast that is so moist with a crunchy exterior that is just packed with spicy flavors! This sandwich is consistently just amazing, and the waffle fries with a drink make for a great meal every time! The entire menu has great food ranging from amazing salads, chicken salad sandwiches, tenders, and nuggets in either grilled or fried form are all very good! This place knows their chicken, and they do a great job with all their menu items. Their customer service is top notch, they often times will ask you if you want a refill, always have an impeccably clean condiments bar, and their many sauce options alone will make you want to come back! What can I say, I love Chick-fil-A and am so happy to have their app to order ahead and get reward points for more chicken!! read more

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I don't think I've ever reviewed a fast food restaurant before, but this place goes up and beyond in my book. The food is pretty good- but the service and the management here is what makes this five stars for me. I've never seen such nice, friendly, and professional people working in a chain restaurant before. They have cute pots of flowers on each table! Real flowers! I ordered breakfast today with my mom and didn't order and drinks. The employee bringing our meal immediately asked whether we needed any water and brought out a cold water for me, and hot water for my mom. Super nice dude! His name began with an A and was super unique so I didn't catch the entire spelling. Thanks man! I also notice the manager making rounds, checking if the tables were clean and organized while we were eating. It makes me happy to see a business being run like this, I feel this is a rarity to see today. Thanks so much for a great start to our morning! read more

Whether it be breakfast or lunch (been here for both) they know how to make this line move quickly. I've had no issues with drive thru (even with the complicated orders) The staff is friendly and efficient! read more

Chick-fil-A - Fast Food Near Me - Walnut Creek, California

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We don't come here often and the one time we did- they didn't fulfill our order correctly. I reached out to the store manager and he was very nice and accommodating- added some items to my account (on the app) for next visit. And, No- the 'rewards' were not expiring anytime soon- it is good until sometime in 2021! I don't really need to talk about their food. You should already know how it is. If not, well, you should go try it. read more

Chick-fil-A - My rewards - Fast Food Near Me - Walnut Creek, California

Believe it or not but this is only my second visit to Chick-fil-a in my life! Why couldn't I have been into this when I worked out in Walnut Creek?! I have driven by many times and the line is always long! Sometimes wrapping out onto the main road. Luckily it wasn't out on the main road when I visited but it was 2 cars away from being so. With that being said, the line is moving! We got through so quickly! I went with the chicken nuggets, waffle fries and the featured Cloudberry Sunjoy. The chicken nuggets are great because they are actual chunks of chicken! and the breading is nice and crunchy. I am not a huge waffle fry fan for some unknown reason but they were good. I will say though that my fry container was definitely under filled. No fries peeking out the top. That was sad. And the Cloudberry Sunjoy was a great treat for a hot day! I wish it wouldn't go away! read more

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OMG, Yelpers weren't kidding when they said the drive-thru line is long here!! It was insane, literally went all the way down the entire parking structure, loops and then split into 2 lanes! I've heard it goes fast though but I opted to d/l the app just to avoid the stop and go. Man, I seriously cannot complain about our drive-thru lines in the city/peninsula anymore when I see it 10 cars deep, this by far was at least 4-5 times that amount. Sadly, we don't have a Chick-fil-A near us but it was definitely a nice treat since we were out in Walnut Creek yesterday. We made a pit stop on our way home and their chicken sandwiches and waffle fries were as good as I remembered! Love their sauce selections too, delish! A friend recommended that we get their nuggets too and that was a hit, along with shakes. The Mr. had got a frozen coffee but now prefers ordering a shake after trying mine. We seriously ate like pigs before hoping on the road for the drive home. The app was super easy to navigate through, lots of add-on options and the best part....it was AMAZINGLY fast how quick my order took. From the time I placed it when I got to the parking lot to when I received it, 10 minutes tops! As I was walking to the pick up window, I noticed a "Family Meal" option that I did not see on my app. I did not see a price for it but maybe that's the reason why people opt for the drive-thru instead of the app? The app may only have a limited menu compared to ordering through a live person? I don't come here often enough to know but I was sure glad we got our food much faster than moving a car length or two if we were in the drive-thru. Service was friendly and super efficient, workers called out your name even after you see it on your app that your food is ready. Save yourself some time and get the app! Don't forget...they are closed on Sundays too. read more

Chick-fil-A - mMm...deluxe chicken sandwich w/ pepper jack cheese - Fast Food Near Me - Walnut Creek, California

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There is no Chick Fil A in San Francisco so whenever I'm in the surrounding Bay Area and there is one, I've got to swing by. The trend I've noticed is that Chick Fil A is always busy, especially their drive through, and when we arrived around 10:30am for lunch, there was already 10+ cars in the line. As a result, my friends and I opted to try our luck ordering inside. When we got inside, there was only one person ahead of us. We were able to quickly order and were instructed to wait to the side for our food. What was super impressive was that our food was ready for 5 people within 5-7 min! We'd still have been in the drive through if we went that way. In terms of food quality, this Chick Fil A experience was consistent with my expectations. That delicious chicken sandwich that is moist along with juicy nuggets. I was very happy read more

Gail was so sweet and had the best costumer service! We were done in and she came by complimented us and checked us and everyone else for refills! The food was good but with her service it was even better! read more

It's crazy busy here during meal times. The drive through usually has a line that goes out the parking lot. Even if you preorder your stuff online, you may wait 5-10 minutes in the waiting area for your food. My suggestion is to preorder your stuff online then 5 minutes prior to arrival, click on the ready for pickup button in the app. Food is good and service is friendly. There's just long wait times. read more