Super friendly service above and beyond what I expected. The price is absolutely worth it. Food isnt anything spectacular but isnt bad at all. Got my order really fast and the food was hot. Restraunt is really clean. It's my first time eating at any Chicken Express and I will absolutely be returning and recommending this restraunt to friends and family. The apple pie is absolutely delicious. read more

Chicken fried in old oil and prices went up 5 dollars on an 8pc bucket of chicken and the price of tea went up from.49 to 1.49. This happened 2yrs after they opened. They act as if their chicken is as good as when they first opened. This happens to must chicken restaurant. Sad... read more

They never have what you want and if it's after a certain time they won't start any more. And if you want two sauces that will cost you extra . But rudeness is Free... the chicken they had was cooked earlier in the day and reheated you could tell by the skin . My guess they aren't far from closing down. Well it was my last time and I won't be back for another try even the roll was bad along with no gravy on the mashed potatoes. Who wants to eat inside and savor the ambiance while going through the drive through? Bye I'm gonna rate this give Star for being the worst chicken ever ... read more

16 piece chicken tenders with sides was $52. Way Way overpriced and the employees act disgusted that your bothering them to actually make an order!! I will find somewhere else next time . read more

Tried to get chicken from here twice this week and was told it would be a 20 minute wait. 20 minutes... for chicken... from a place called "chicken express". read more

Most of the time they wait on you quickly at counter, other days you stand at counter like you blend in the surroundings. I'm a darker Hispanic and I don't blend in surroundings. So just come and take my order. I hate drive thru, they never get it right. Plus they throw in your box whatever they want... read more

I want to say that I went to get dinner here and Bobby took my order. Bobby is the most respectful young man I have encountered in quite a while. He is kind well mannered respectful, patient informative, and represents his job with confidence. I highly recommend going to see Bobby. read more

Prompt kind service as soon as we walked. Fast enough cooked to order chicken. Cheap drinks!! $0.92! But best of all, at 6:45 pm the place was clean. Clean tables. Clean counter. And... from where I sat, a clean kitchen & floors!! read more

Just tried to order a 10 piece dark meat meal and was told "We don't sell all dark meat, it has to be mixed". I asked "are you being serious "and his reply "yep", Needless to say,we aren't having chicken tonight! Feeling frustrated! Yes, they were busy, it's Friday night, but aren't ya supposed to be stocked up and ready to be busy on a Friday evening 730pm? read more

Young lady at window tonight was very rude and snippy when she mentioned a delay on one of the items I had ordered and wanted to know if I still wanted it. I said, yes. Then she told me to wait up front. Before I drove up, I asked about my drink and was told it would be brought out with food. She brought the food bag to my car when ready. I again asked about the drink as I did not see it in her hands, not realizing there was another employee out of my line of sight holding it. Got another snide response from her that it was right there in his hand. The food was good though. read more

I ordered a 4 tender meal. The tenders were barely warm so I asked for fresh tenders. The guy stared at me for a while and said we don't have any fresh tenders. Then he said it would take 10 min. That's fine, I don't mind waiting. He gave me the box of tenders that was piping hot. I was about a half mile down the road and tried to take a bite of my tenders and couldn't. They were sooooo hard and super dark. I can only assume they dropped some already cooked tenders. Customer service was poor, very poor. Why would a business serve food that can't be chewed? read more

They were open several hours after Beryl slammed through. The employees that left their homes to go serve the community food,when no one had power, Top notch humans!! Thank you so much!!! read more

Biscuits were not good. Ive not eaten at this location before but the biscuits were flat, tasted like they had been near the fish. Tenders were good, not greasy, crispy, spicy. Lemonade was good not overly sweet like some can be. Moved thru drive thru quickly. read more

Amazing food. High quality when it comes to the chicken and the iced tea. The staff is amazing.

Good chicken. Very juicy and it's not dry like other place. Very satisfied with my order

I really like the chicken tenders and fried pickles. The food could be served hotter. Our food was not hot. The gravy was runny. Tenders, mashed potatoes and rolls were really good. I like the food, but it's not perfect and kind of pricey. Employees are nice. read more

Chicken Express - 4 pc chicken tender meals. Sides: mashed potatoes, fried pickles and cheese sticks. - Chicken Wings Near Me - Santa Fe, Texas

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When I first heard of Chicken express my friend complimented them a lot and even claiming they are the best fried chicken ever. So when the Alvin location was put in I was excited to try it out. It was a huge disappointment. Everything is always cold and little to no flavor. But, I was willing to try another location. This brings me to frustration with this location. I walked in thinking this was already off to a great start! Really clean place with people eating and a busy drive thru. I ordered two number 1s with fries and rolls for my wife and I and an extra roll. I had to repeat, what I believed to be a simple order, three times. That's fine, I could tell the woman I was speaking to was distracted with other customers but ignored it. Then I got my food. Wife had fresh and hot chicken and fries. I had cold chicken and warm fries. Two fries in and I find a hair. It's gonna happen at every restaurant so I wasn't too bothered. I told the lady about it and she apologized and brought me fries 2 minuets later that we're fresh out of the fryer. Half way through my fries and guess what I found? Another hair. At this point everything has added up, I've finished what I hoped to be clean, but cold, chicken and decided to just leave. One HUGE thing that every kitchen needs to abide by is hair nets. This would have really saved my review and opinion of Chicken Express as a whole. read more

I first became a fan of Chicken Express in East Texas. Overall, I give them three stars. I would give them four stars based upon three items: chicken strips, biscuits, and rolls. They have some of the best chicken strips I have ever had from anywhere. They seem to always be fresh and delicious. I'll admit that I am normally ordering the family size orders so the varying size of the strips doesn't bother me too much. If I were simply ordering a 4 piece meal and got all small pieces, I could see where other Yelpers may get upset. However, today I once again ordered the family size strips with sides. They were one of the very limited choices of restaurants we had to choose from during Hurricane Harvey clean up. Many other restaurants in the area had flooded and were closed. After pulling wet drywall all morning, these chicken strips tasted even better. Their biscuits and rolls are always delicious too. On the flip side, I can only give them two stars for their sides. I am not a huge fan of their sides. Many people rave over their corn nuggets (deep fried corn kernels) but I don't like them. The okra is average. The mashed potatoes are like every other fried chicken place. The mac & cheese is one of the better sides but even it isn't great. Bottom line: If you are looking for excellent chicken strips (four stars), this is the place. Just don't expect miracles from the sides (two stars). Bon appétit. read more

Food is either lukewarm and soggy or it is a 15 minutes wait and a line 10 deep. Better options in town. When they first opened I tried fish and chicken on bone. It was lukewarm and soggy. Wife's tenders were good. Next trip we stuck with the tenders. This time they were lukewarm and soggy. Last two trips there was a 15 minute wait for chicken tenders. "Well what do you have ready?" "We are pretty much out of everything so it will be 15-20 minutes. " Express. Not so much. read more

Got the fried fish filets. The filets were like fish jerky. The hush puppies were cold and stale.

I keep going back hoping it'll be better but it never it. Food is just never that great. Tenders are plain and gravy is runny. Rolls and tea are the only thing I like from here! read more

No matter what I get, chicken always cold fish always cold. Sides are hot. Don't understand how inside of a chicken tender can be cold at 11am unless it's from the previous day. read more

I honestly wish I could leave zero stars to the girl who just took my order through the drive thru. She was extremely rude and I would not expect that kind of service from anyone. Nothing but smart ass responses and disrespect. Food was still good as always, thankful for no spit. read more

This is my 3rd time to come here since it opened not long ago and it's quickly becoming a family fav! The chicken tenders are juicy and perfect and my oldest son who is super picky I might add loves their fish fillet combo. They have great sweet tea and fried okra but what I can't live without are their corn nuggets and rolls! Those two items are something you could easily dream about...lol! The prices aren't too bad either read more

Been here several times since they've opened this location. No complaints. Always fast, friendly service. My favorite thing on the menu is the fried pickles!! read more

Ordered the fish with frys. Got cold food. I am done with Chicken Express and the cold food they serve. Quit frying up food before its ordered and people will come back to your place. I have noticed others must think this because your business has fallen off drastically. read more

This place was great when it first opened. The food was fresh and the restaurant was nice and clean. Lately every time we come here they are out of chicken and there is a 15-20 minute wait. The KFC in town closed for this very reason, maybe they should learn from their mistakes. read more

tried again last night same results wont be back need to train their employees better very large turn over never see same people twice