A few months ago, my Tercel hit 147k miles & the clutch gave up the ghost. I'm new to the area, so didn't have any history w/ any mechanics shop. I called Dan based on my sense the very positive reviews I was reading on the web were real... not some bogus paid PR.. And I wanted a top-notch job. Dan walked me through the his approach over the phone, including explaining his choice of parts. Only after discussing how to do it right, did he mention possible shortcuts to save a few bucks here and there, & what the risk/reward was. Replace the clutch is a pretty extensive job, so I went to a 2nd shop that has a good reputation & had been recommended to me. The Estimator started the conversation w/ "here's where we can save you money". As I said, the 2nd place has a good reputation & is always busy. But --to me-- There's an important difference in approach starting with "here's how we do it right" versus "here's where we can cut corners". So I had Dan do it. I've got 4000 miles on the clutch now & it's great. Dan delivered a very high level of quality in his service, which included giving the car a through inspection & giving me a complete list of recommended maintenance. The entire team was fun. The customer service was exemplary & I'm completely satisfied w/ the quality of the work performed. So.. I hope you can tell... This is not a canned, positive review, They deserve it it. If you want it done right give Chico Car Care a call read more

I'm not one to jump on my p.c and write a review about work that was done on my 2005 Toyota Tundra fwd it has 50.625 mi. on it. So it is driven about 4.218 mi. a year. I bought it from the local Toyota dealer in Chico and have it serviced at. 7.000 miles when I brought it in to the dealer for my oil change and tire rotation at 50.000 mi. the service writer had printed up all the things that the tech. recommended that I have done to my tundra. The tech. said that both C.V. boots were leaking and that that it would cost $461.00 to replace both axles. Also the Rt. upper ball joint needed replaced at $377.00 that is a total of $838.00 BIG ONES. plus the battery tested weak $100.99 for a new one.I decided to have Chico Car Care give me a 2nd opinion I read they were Straight Shooters.I went in and talk to Dan the owner. Showed him the report from the Toyota Dealer. Dan said he would set up time when to bring in the truck. They looked at the truck and called me later that day. They said all I needed was two C.V. boot clamps for less than $95.00 installed. and the Rt. Ft upper ball joint was good as new.I they did a BG throttle body service and lubed the propellers shaft to the drive line. Thanks Dan and your team. #CHICOCARCARE read more

My daughter is a CSU student and gets her car serviced in San Carlos. Recently she was experiencing an idle problem with her Honda Accord and could not get it back to the Bay Area. I called my shop, and they recommend Chico Car Care. They fixed the car for my daughter at a fair price and gave a warranty on the work. Sure enough, the part that they installed acted up. My daughter frantically called me and asked me what I thought she should do. I suggested that she call teh shop and explain to them what is going on. She did, and had the car towed to the shop. I was expecting them to charge something additional as many times that has been my experience, but I was pleasantly surprised when my daughter told me that they had fixed the problem and it would not cost her anything. As of now the car is running great. I consider that great customer service! Than you Chico Car Care read more

We are in the process of transferring from Southern California to Chico, with considerable travel back and forth at this time. My 2010 Lexus RX350 was due for a routine (every 5,000 miles) service and I simply could not work it out logistically to take it to my usual location in SoCal. We found Chico Car Care on-line, saw that they were a Lexus certified facility; and, decided to give them a try. Chico Car Care exceeded my expectations. They were extremely polite and professional at every point of contact, fit me in for an appointment quickly, and, even allowed me to leave my car over a long weekend while we were away. I would absolutely recommend Chico Car Care. read more

Chico Car Care does their best to build trust and provide excellent service. I've been a client for 8 years with worry-free service on 2 different Scion XB wagons. For that alone, I highly recommend this business. This week they did a pre-sale inspection for a 2017 Prius Prime. CarFax had no service reports after 2019. Dan took time to answer my many questions and reassured me about the current condition of the car based on evidence he could observe. He provided a 6-page report which includes an item that needs immediate attention and measurements of tire tread and brake condition. The seller had not earned my confidence, but Dan's assessment reassured me. read more

Tanya and Dan, you're great! You fit me in for a pre-purchase inspection and got the car out in a short amount of time so the then-owner could get to a doctor's appointment. Plus in that compressed time, you found a dent that refuted the owner's statement that the car was like new (as if it had just been driven from the lot). This demonstrated your thoroughness and willingness to go beyond the minimum. The dent wasn't a big, bad thing. Dan's competent sleuthing, on the other hand, is a big, good thing. As was Tanya's and Dan's easy manner with my questions. Gold in terms of value and worth in a car shop. Thank you! read more

The entire staff at Chico Car Care are wonderful!! I bought a car that turned out to be a lemon, but Tanya, Dan, Jose, and all the mechanics have gone out of their way to make sure that me and my family are safe while driving this car. Tanya has gone above and beyond to ease my worries and make me feel comfortable in a very trying time. Dan has explained all the car's problems to me, test driven with me when I hear another weird noise, and made sure that everything is working as it should be. This is the most honest business that I have ever dealt with, and I would recommend them to everyone. read more

I recently took my car to Chico Car Care and couldn't be happier with the service! The team was incredibly professional and friendly. They diagnosed the problem quickly and had my car back to me in no time. What really stood out was the transparency throughout the process. They explained everything in detail and didn't push unnecessary repairs. Plus, the waiting area was clean and comfortable, complete with free coffee and Wi-Fi! Highly recommend Chico Car Care for anyone needing car maintenance or repairs! #AutoRepair #ChicoCarCare #ProfessionalService #HappyCustomer #CarMaintenance read more

I had to take a cross country trip and wanted my car checked out before I started out. Chico car care came in really clutch for me. Not only was the inspection thorough and the work I wanted done was done well, but the customer service was incredible! They were perfectly upfront about everything going on with my car and made recommendations that were best for me, not what would make them the most profit. If I ever find myself with car troubles in Chico again I will most definitely be returning to this shop and I recommend it to anyone who needs auto maintenance done in Chico. read more

5 stars is not enough for Chico Car Care! They put the dealerships to shame. Their attention to detail is beyond anything we've ever experienced. They performed a diagnositc inspection on our Lexus to see how much life she had left in her and came back with workable plan for us at a very fair price. They fixed problems right away that the dealerships could not after spending many of our $$$$. This is a honest, dependable, professional and caring company that has earned our business. Thank you Chico Car Car. We'll be back! read more

Used Chico Car Care for the first time last week. Not the least expensive place in town but the customer service was wonderful. I feel they took extra care in checking over my vehicle. I had a warranty issue with my battery and they provided me with photos to send to Lexus in Roseville and helped me with communication to get reimbursed. They are patient in answering questions and going over estimates in detail which gave me a sense that they are trustworthy. CCC will be my go-to shop for my Lexus maintenance. read more

Chico Car Care Rocks! My daughter attends Chico State University and check engine light came on. She had never taken a car to a mechanic and she was a bit uneasy about it....then came Pat. From the moment I called Pat I knew we were in good hands! My daughter dropped off the car and said Pat was very nice. Pat even hired an Uber for her to get back to school and to pick her up at school when vehicle was repaired.....the same day! Overall great experience at CCC and I highly recommend Pat and his staff. read more

Much more personable overall experience than the dealership. Very pleasant staff across the board. Quick service. Arranged for a rental at a lower rate than online and gave me a ride to pick it up. Never charged a huge diagnostic fee without taking the car for a test drive unlike the dealer. Repair costs are much lower than the dealer. All work done by certified mechanics. I do not hesitate to take my car for maintenance or repair.Your review helps others learn about great local businesses. read more

I brought in a recently-purchased 10 year old Sienna. Dan and team provided a deep picture of its condition, offered custom service solutions and recommendations for my preferences and budget, and left me a printed list of services into the future. Being Toyota/Lexus specialists, they demonstrated strong confidence in the product rather than scare tactics to sell services. They were able to fit me in quickly. Fwiw, free coffee/cocoa is Keurig *not* nasty drip from a dirty Mr Coffee. read more

I love Chico Car Care. I feel they are trustworthy and have my car's welfare in mind. They never try to hard-sell me on work they don't think my car needs at the moment, and Dan keeps me up-to-the-date on future repairs I might need down the road so I could be aware and prepare for the expense. This particular day I went in was a minor emergency for my car and dispite his shop being very busy Dan had me bring it in for an inspection and got it repaired in no time with little cost. read more

I'm the owner's daughter of Concours Elite Collision Center, Jennifer Fitzgerald and we have been doing business with Chico Car Care for too many years to count. All I can say is that they have never let us down and always meet deadlines with safe, complete, quality repairs. You guys are awesome, keep up the good work!! - Jennifer Fitzgerald Concours Elite Collision Center Social Media/PR & Marketing read more

My husband and I own a local swimming pool service company with a fleet of trucks. Dan and the staff at Chico Car Care have been servicing our fleet, along with our personal vehicle, for many years. We are always well informed and have been very happy with the services provided. Their service protocols are admired and the evolution of care is better with each visit. Thank you Dan and Chico Car Care staff. read more

Here's a shop that actually wants to help you, the person. Car problems? Well, that's what they do, and they do it super-quick and efficiently... but they also prioritize your need against your ability to pay; they make sure you have an operational vehicle, that you're not stranded, but also take great pains to ensure that you can find a way to pay for it, even if it's not all right up front. read more

Very good, reliable, and trustworthy Service. I have had great service on my Nissan truck over the last 5 years. They have earned my trust and kept me informed with what's best for my vehicle. They give good estimates and are kind to do business with. They have been servicing my mom's Prius for several years too. I will continue to recommend Chico Car Care to my friends and family. read more