I've been a patient of Dr. Bryan's through multiple location changes and even now that she is part…read moreof a large ENT group vs. on her own or in private practice with other physicians. She is wonderful! She is educated and handles complex patients without turning them away, and even does many of her procedures in-office now whereas years ago I had to do outpatient day surgery. I trust her, and since she has worked on me so many times I have recommended her to friends and even my partner sees her now for his snoring (I also sent his brother to her for a similar issue and he loved her too and had the procedure done very quickly). The only downside is the stuff you see with most large practices these days: TERRIBLE patient portals (why do they make these things so awful - even the doctors complain about them!), playing telephone with a bunch of receptionists and MA's so by the time a nurse or your doc calls you back the actual message is completely different and they're confused, and booking out appointments with an extended wait time to see YOUR doctor vs. whomever is available all over the state when you need to see them for an emergency (though that last bit is a little better now as she is once again able to set aside time for emergency patients and you can get an appt. within 2 weeks vs. many months if you have, say, an ear infection or something). There are also weird billing issues between wherever their billing center - which may be outsourced now, I dunno - and communications between the offices. Also, if you need to contact the office outside of normal business hours they do have on-call docs who rotate, but getting through to the answering service can take forever. However, if you need a good ENT with a great sense of humor, who is not afraid of working with patients with rare diseases, chronic illnesses, etc. who has one of the best bedside manners I've ever experienced, Dr. Bryan is who you should go see. Plus she also takes Medicare if that is something you require - though make sure to check first as I'm not sure if they still accept NEW patients with Medicare after all the changes in 2025.

We thought finding an ENT close by would be easy. I made an appt but could only get one the next…read moreweek. We arrived but was told they made a mistake and it was the next day. Went the next day and saw the PA. She indicated some redness in one ear but prescribed no drops. When we tried to get a new appt or at least have a script called in, that did not happen. All in all a huge disappointment not only in the office staff but the PA as well.

I have always believed there are 2 types of doctors. There are those with a wait and see approach,…read moreand those with a let's rule it out approach. Dr. Viet Pham is one who believes in ruling out issues. My wife went to another otolaryngologist about 30 days prior to seeing Dr. Pham, who ordered a CT Scan with Contrast. After the results showed fluid in her mastoid, he saw her, and reviewed the results in a rather rushed and cavalier manner. He felt she should go home, have therapy, and come back in 2 months. Keep in mind, my wife had been already been complaining about being incredibly dizzy, having headaches, fatigue, nausea, and a feeling of fullness in her left ear for over three months prior to seeing her first otolaryngologist. We felt that the first specialist was not really interested in addressing her issues and taking her complaints seriously. Because of that, we made an appointment with Dr. Pham who we had the great fortune to find on the internet. Our visit with Dr. Pham was handled professionally and purposefully. He listened intently, asked cogent questions, and was incredibly warm, genuine, knowledgeable, and most importantly felt that her issues should be addressed right away. He initially thought he could help her by taking a camera scope through her sinuses, and possibly a eustachian tube dilation, and an ear tube if the scope confirmed what he thought was her issue. However, he felt it was necessary to rule out one thing prior to that. He wanted to make sure she didn't have a cranial fluid leak, so he immediately ordered a CT Scan without contrast. He explained that a cranial fluid leak was rare, but should be ruled out prior to any procedures. Unfortunately, the CT Scan without contrast showed that my wife did indeed have a cranial fluid leak that needed to be addressed right away. He immediately scheduled a follow up exam and explained that this should be corrected as soon as possible, due to the increased risk of contracting Meningitis if it wasn't corrected, in addition to being absolutely miserable with the symptoms mentioned. While Dr. Pham couldn't help my wife with the procedure to correct this. He was able to point her in the right direction and she was able to get the operation she needed to correct this just 3 weeks ago. I don't know what might have happened if we hadn't seen Dr. Pham. He is a phenomenal doctor, and we recommend him very highly. I can't imagine anybody being disappointed with Dr. Pham!

I had a Meneire's attack, and switched to Dr. Pham because my ENT couldn't see me for almost two…read moremonths, and was suffering from substantial sudden hearing loss. I'm very glad I did. The main thing that stood out about Dr. Pham is he adheres very strictly to informed consent. He explained everything he planned on doing to treat me, what medications he wanted to prescribe, what the potential side effects were, what the probability was of success, and the potential timeline of treatment. When he administered steroid injections into my affected ear, he did it with precision. The first injection caused mild pain, and all additional injections were absolutely painless. This was far better than the "Best of D" magazine ENT I had been seeing. Dr. Pham may be young, but he is outstanding. I absolutely hate doctors, but he is excellent. If you need an ENT, Dr. Pham should be top of list for consideration.

I have had various chronic ear issues going all the way back to 1960(!!), and so I have had quite a…read morenumber of ENT patient-physician. Since most of the issues are conditions I just have to live with, I have in recent years treated myself with OTC remedies and such. But the issues finally piled up to the point that I needed to see an ENT. My previous ENT, who was wonderful, had become so busy, I would't be able to get in to see him for almost three months. So I have begun looking for someone with a more open schedule. I read about Dr. Wyatt and saw good things written about him, so I checked with my PCP and he referred me to him, got me in in about two weeks and today was my big day. I filled out the paperwork in about 25 minutes, which was the most detailed I remember ever seeing, and went to the office , arriving about 15 minutes early. Upon checking in, I was given two additional forms by the receptionist, which had to do with several unscheduled procedures that might have to be performed during any given visit if the doctor considered them medically necessary. I was instructed to authorize the doctor to perform these procedures before I had even met him. When I asked the receptionist if that was their usual protocol, she said, I'm sorry, but you were here just fifteen minutes before your appointment. We don't have time for questions like this right now. We will have to reschedule or cancel your appointment if you want discussions about things like that. I was taken aback, but I really wanted to be seen, so I took a little bit different line of questioning and said, "Well, could you at least give me a ballpark figure about what these procedures might cost me (after Medicare and BC/BS)? I don't feel comfortable authorizing charges for unknown procedures when the staff cannot even estimate what the charges might be. It seemed like I was walking in to a used car dealership and asked to sign a sales contract for an unknown car at an unknown sales price with undetermined terms. I could go on, but I won't. And neither will I return to his office.

Absolutely love the doctors at North Dallas ENT. Dr. Wyll is incredible. She makes any appointment…read morewhen you are struggling with allergies and/or sinus issues so efficient. She takes her time and is extremely thorough. She listens to all your concerns and goes out of her way to help you and explain things so you understand clearly. She truly cares about you and suggests what is best for your health & quality of life. I have also had a VERY complicated sinus surgery with this practice combined with a rhinoplasty to reset my nose from a fall, and I could not be more thrilled with the results and thorough care prior and post-op. I highly recommend, Dr. Wyll and Dr. Pero at North Dallas ENT!

Dr Gamble seems to listen and make good notes but diagnosing does not seem to be the strong suit…read more This office is very high on making MONEY- more than anything, they seem to make this the real priority. After paying thousands between me and insurance, then months later said I owed about 126 or more - sent me to collections. Tried calling to work this out to office manager - no go!

I visited Dr. Gamble for nasal issues which were getting worse over time although he had given me…read moresome nasal ointment. My primary care doctor recommended him. As far as quality of care, Dr. Gamble was arrogant and insulting to me. I told him I had sleep apnea and asked if the breathing machine could be causing the irritation and bleeding I was having. The inside of my nose was raw and I had tiny pieces of what appeared to be cartilage in the blood. He told me to stop picking my nose and use a cream he prescribed. I don't pick my nose but I did use the cream according to his directions. I returned for follow up with my husband to let him see that his suggestions were not working. He spoke to me in a very condescending manner and insulted me by insisting that I was picking my nose. At the time of the second visit, I no longer had insurance, being in a waiting period for new insurance. By this time I was having considerable pain and there seemed to be a lot of erosion in my left nostril. He said I would need surgery but we would have to wait until my insurance "kicked in". He was very cavalier, as if it was my problem and refused to put me on a payment plan. I went to another ENT in Frisco who determined that I needed nasal reconstruction. He performed the surgery and found a polyp which he biopsied. It was cancerous. I had radiation treatment and follow-up. Thankfully, I left Dr.Gamble and sought out another doctor. Who needs an arrogant, insulting, and disinterested doctor like Dr. Gamble? I have healed and have checkups to stay healthy.

Dr. Peskind is treating me for sudden sensorineural hearing loss and I have found him to be kind,…read morethoughtful, and funny. It's a complex situation and an involved treatment process, and he's been great at putting me at ease and explaining next steps and what to expect. The staff there is just as great. For a rather distressing diagnosis, my experience at UTSW has been so fortunate. I'm really glad it's where I ended up.

I was treated very disrespectful... I have had undiagnosed sinus issues for several years... no…read moreENT's could figure it out... So I was recommended to check out Dr Peskind...he dismissed me from the start, barely looked me in the eye when talking to me... told me there was nothing he could do for me, then he lead me out of the office telling me there was no need for a follow up appointment. I was shocked... felt numb, sad, depressed... I walked to my car in such despair for I have never in my life been treated with such disrespect. One year later as I was visiting a oral surgeon about possibly removing a molar, I told him about my sinus issues... he diagnosed me as having an internal nasal valve collapse on my left side... BINGO!

Personable friendly staff and doctor Easy access and…read moreparking. Not a huge practice making it easy to be seen on short notice.

You could not find a more professional, caring, experienced ENT and Audiology team than Dr. Moore…read moreand Tara Weinberg. Dr. Moore has a wonderful bedside manner, clearly explains any treatment or solution to my ear blockage issues, and I trust him implicitly, which is important when someone has a long pointy instrument poking around inside your ear! Tara has guided my 84 year old husband to some much-needed new hearing aids and their upgraded technology has resulted in an enormous improvement in what my husband can hear on a daily basis. We are very thankful to be patients of Dr. Moore and Tara, and cannot recommend them both highly enough. Roger & Alexandra.

5 years of sneezing, dripping nose and misery and everything was solved in ONE DAY when Dr Matheny…read moreperformed the CLARIFIX PROCECURE on me. The procedure lasted less than 10 minutes and my nose hasn't dripped in the past 30 days since the procedure was done. If you are experiencing these problems.....there is a solution! Clark Rassi

This is a sad day for those who protect this country, which includes Frisco, Texas. I am a…read moremilitary veteran that has the military "Tri-Care" insurance. I was referred to and advised that Collin County ENT would take Tri-Care. Truth is that they do take Tri-Care and it is in network, but only as a secondary insurance, not a primary insurance (According to the receptionist that I spoke to it is office dependent, so they can make their own rules). So, what do veterans do when they do not have additional insurance? I think this is a very poor stance when your duties are to help. You only help when it benefits you as the Doctor. What a work-around to allow this organization to charge more for service. I know that doctors who support military veterans take more of a loss. It's a given but when you say you do but there's a catch, you are just spitting in the face of those who served to allow you to skate around the issue of possibly taking less money for the same payment. This is just so frustrating to know that I pay a lot for my military "Tri-Care Prime" insurance. More than most who may be transiting through this office (if they pay anything at all) but only to be told your second rate. Pathetic! I'm sure you have the ability to find my name. If your smart enough you will have my contact details and you can contact me. However, I may put you at the bottom of the list to return your call.

Dr Briley is wonderful and very caring. She has always taken the time to help me with my hearing…read moreaids. She makes herself available to help you if you have any problems. If you are struggling with your hearing, I highly recommend Dr. Briley!

I was a new patient last month (July 2026) and showed up early to be greeted by a very young front…read moredesk check-in person who was aggressive and had an angry tone and asked me for two things, which, I had my license and medical card ready but she asked for license and something else like a permit and I had to ask her what that was, she said my medical card and I did not say this out loud but wanted to say "why didn't you just say medical card" but it was my first time here so I didn't say anything , figured she was having a bad day. Then when I got to see Dr. Walter Humann, who only took about 3 minutes time with me and when he asked me a question, I was cut off before finishing my sentence. He was late getting in to see me because I heard him with the patience next door talking for 15 minutes about the FIFA soccer games, I get it, I enjoyed the conversation too even though I was just eavesdropping through the paper thin walls and I figured he would be in a better mood than his front desk staff person was since the convo with his patient was going so well. He was quick, seemed like he didn't care, and I felt just like a number and from the looks of my bill, I just paid his car payment (or maybe half a car payment, depending on his car). The audiologist Dr. Kelly Briley doesn't smile like she does in her pics, I felt like she was also wishing I wasn't there. She was cold, distant, even though I really liked her office, it was warm and inviting and I told her this, no response. After I paid my bill, made a follow up appointment and I had to deal with the same front desk person that checked me in and as she was checking me out, I asked her if she had the correct pharmacy on file for the script that Dr. Humann ordered and she said she did, but how could she since I didn't put it on my paperwork so I asked her to read it out to me to confirm and of course, it was wrong, so I gave her the right address and she got mad, and said "that is what I said" and her voice sounded so angry and evil that I just grabbed my bag and got out of there. Then, I get a call from my pharmacy, the script was called in incorrectly and they were letting me know they contacted the Dr. Humann's office to get it fixed. That was good and I waited, and waited, two days later, my pharmacy told me to call them since they are not getting a response, so I called, left a voice mail and it has been 3 weeks, no response to the pharmacy or myself. I decided to just ask my PCP to fill the script since I would not ever be going back to this office again. Please find a better ENT office, if you can, because this office, does not care about the patient, only the very expensive fees they charge for less than 15 minutes of service.

Update - 6/10/2026, 9:46 AM…read more Amber followed up with me again and called in an oral antibiotic, which was my preferred treatment option. I am hopeful that once the infection begins to clear, the pain and discomfort will also improve. I am grateful that she took the time to listen to my concerns, follow up, and help address this issue. Small acts of care and communication can make a significant difference in a patient's experience, especially when they are in pain. Because of this follow-up and willingness to help, I have updated my rating from 2 stars to 3 stars. ------------------------------------------------- At 9:17 AM on 6/10/2026, I received a follow-up call from Amber regarding my appointment. During our conversation, I shared the same concerns I had previously expressed--that I had not yet experienced any relief from the gel that was placed in my ear canal during my visit. Amber was professional and explained that relief may take anywhere from 24 to 48 hours. My review is intended to be honest, transparent, and reflective of my real-life experience.I have only been back in Dallas for three weeks and am still getting established with healthcare providers in the area. Like any patient, I came seeking help, relief, and guidance. My sincere hope is to be happy, healed, and thriving, and I look forward to feeling better soon. ----------------------------------------------- I want to start by saying that Amber was very professional and helpful. She worked with me to get an appointment scheduled for the very next day, which I truly appreciated. The medical assistant who checked me in was also kind, professional, and even offered me Tylenol because she could see that I was in pain. Unfortunately, my experience after seeing the doctor left me feeling disappointed. I came in with a swollen ear canal and severe throbbing pain. The doctor asked a few questions, applied some gel in my ear, and the visit felt very quick. I left feeling much the same as I did when I arrived, with little understanding of the treatment plan and no immediate relief from my symptoms. My appointment was at 1:15 PM, and as I write this at 5:26 PM, I am still experiencing significant pain. My blood pressure was elevated during the visit, which is unusual for me, but I believe it was due to the level of discomfort I was experiencing. I chose this provider because of the excellent reviews, so I was hopeful that I would receive more relief and guidance. At this point, I feel discouraged and uncertain about whether I should return for my follow-up appointment or seek care from another provider. I also feel that the $84 visit did not provide the value or relief I was expecting. I appreciate the professionalism of the staff, but I hope future patients with acute pain receive a more thorough evaluation, clearer communication, and a treatment plan that helps address their symptoms more effectively. One additional consideration for patients is that there is no courtesy parking available in parking lot 3.

Everyone there was amazing…read more The doctor was efficient, effective, precise, and expedient. I was in so much pain from impacted wax and accidentally yelled the f word at one point during the procedure. AMBER the front desk lady, came in the room immediately out of nowhere, held my hand and was extremely reassuring. I squeezed the heck out of her hand and she was a rock for me, truly above and beyond bedside manner. Everyone was sweet and understanding towards me also, ZERO judgment just acceptance, patience, and understanding. I HIGHLY recommend this place!

Shoutout to Dr Nguyen and her staff! Local community heroes that really help make patients feel…read moresafe and well attended! I love the use of the Patient Portal app because it works perfectly to make communication with my providers easy peasy and timely. I have a lot of confidence in the care of Dr Nguyen, because she lets me provide my subjective input and adds her objective assessment to come up with a effective plan of care. I like being able to have a voice in my healthcare and Dr Nguyen helps facilitate this feeling of well balanced care. I have been here a year now and I have been connected with several excellent specialist under the care of Dr Nguyen. She helps me by knowing that she has good communication with her consulting physicians. She is my safety net and I am truly thankful for her excellence!! God bless this wonderful staff!!!

I came here from a recommendation of our kids' doctor. The…read moreattention to the patients is great. This is because the practice is fairly new and they have few patients. For us this is a great way to start with a new doctor and stay for a very long time. The staff is very friendly. The wait time is minimal due to the few patients. Dr. Davalos and Evelyn (nurse) speak Spanish which is a plus for my wife. I don't know if the rest if the staff does, but I'm sure they can direct you with someone that does. Dr. Davalos is very detailed and explains everything so that you can understand it. I am very happy that we came here. I hope the service level stays the same for years to come.