I have always believed there are 2 types of doctors. There are those with a wait and see approach,…read moreand those with a let's rule it out approach. Dr. Viet Pham is one who believes in ruling out issues. My wife went to another otolaryngologist about 30 days prior to seeing Dr. Pham, who ordered a CT Scan with Contrast. After the results showed fluid in her mastoid, he saw her, and reviewed the results in a rather rushed and cavalier manner. He felt she should go home, have therapy, and come back in 2 months. Keep in mind, my wife had been already been complaining about being incredibly dizzy, having headaches, fatigue, nausea, and a feeling of fullness in her left ear for over three months prior to seeing her first otolaryngologist. We felt that the first specialist was not really interested in addressing her issues and taking her complaints seriously. Because of that, we made an appointment with Dr. Pham who we had the great fortune to find on the internet. Our visit with Dr. Pham was handled professionally and purposefully. He listened intently, asked cogent questions, and was incredibly warm, genuine, knowledgeable, and most importantly felt that her issues should be addressed right away. He initially thought he could help her by taking a camera scope through her sinuses, and possibly a eustachian tube dilation, and an ear tube if the scope confirmed what he thought was her issue. However, he felt it was necessary to rule out one thing prior to that. He wanted to make sure she didn't have a cranial fluid leak, so he immediately ordered a CT Scan without contrast. He explained that a cranial fluid leak was rare, but should be ruled out prior to any procedures. Unfortunately, the CT Scan without contrast showed that my wife did indeed have a cranial fluid leak that needed to be addressed right away. He immediately scheduled a follow up exam and explained that this should be corrected as soon as possible, due to the increased risk of contracting Meningitis if it wasn't corrected, in addition to being absolutely miserable with the symptoms mentioned. While Dr. Pham couldn't help my wife with the procedure to correct this. He was able to point her in the right direction and she was able to get the operation she needed to correct this just 3 weeks ago. I don't know what might have happened if we hadn't seen Dr. Pham. He is a phenomenal doctor, and we recommend him very highly. I can't imagine anybody being disappointed with Dr. Pham!

I had a Meneire's attack, and switched to Dr. Pham because my ENT couldn't see me for almost two…read moremonths, and was suffering from substantial sudden hearing loss. I'm very glad I did. The main thing that stood out about Dr. Pham is he adheres very strictly to informed consent. He explained everything he planned on doing to treat me, what medications he wanted to prescribe, what the potential side effects were, what the probability was of success, and the potential timeline of treatment. When he administered steroid injections into my affected ear, he did it with precision. The first injection caused mild pain, and all additional injections were absolutely painless. This was far better than the "Best of D" magazine ENT I had been seeing. Dr. Pham may be young, but he is outstanding. I absolutely hate doctors, but he is excellent. If you need an ENT, Dr. Pham should be top of list for consideration.

I have had problems breathing for over two years, so I made an appointment with Dr. Wyll. She…read morerecommended that I have a septoplasty and turbinate reduction and it was booked within a couple of weeks of my original appointment with her. Her office and her team answered all my questions and always made me feel comfortable. After my surgery, I was so nervous for my post op appointment that I just immediately cried when one of the nurses took me back. She calmed me down and really sympathized with my feelings, which meant so much. Dr. Wyll is very nice and professional and has a gentle hand even when a weenie like me is in her office. While I'm still in recovery, I am so pleased with my results. I can finally breathe again, it's like a whole new world. I have a chance at a better life thanks to Dr. Wyll and I am forever grateful.

Self-pay patients should know before booking: North Dallas ENT charges an additional $50 fee if you…read moredon't have insurance. When I called the office on 9/14/26, staff confirmed the fee exists to prevent missed appointments, but also confirmed it is not refunded or credited toward your visit even when you attend. A no-show deterrent you pay either way isn't a deterrent; it's a higher price for the same appointment, charged only to patients without insurance, often the people least able to absorb extra costs. This practice is operated by Texas ENT Specialists / Elevate ENT Partners, so self-pay patients at their other locations may want to ask whether the same fee applies. This is a billing-policy issue, not a comment on the physicians' clinical care.

They do not make doctors like Dr. Chihal anymore...which is a shame. He is highly analytical,…read morelooks at the whole individual, and does not rush patients through appointments like cattle. He consistently impresses me with his approach. Dr. Chihal is an ENT and immunologist. I first met him several years ago when I twisted Sugar Bear's arm into going because his allergies had become unbearable. Sugar Bear did not want to go, but once he met Dr. Chihal...his entire outlook changed. Sugar Bear has been so much better since being on allergy shots. I first went to Dr. Chihal last year for an ear infection that would not go away. I have since been back for sinus issues. He will be doing my sinus surgery later this month. Am I afraid? No. He did the sinus surgery for the other doctor in his office when she was 16. She became an ENT who now does sinus surgeries. I don't think there is a bigger endorsement than that! I wish Dr. Chihal would clone himself so we could have him practice in many fields of medicine at once. We all need doctors as thorough and caring as Dr. Chihal. It frightens me that his breed of medical professional is quickly becoming extinct.

Dr. Chihal has been great. He did my thyroidectomy because of cancer. He was correct on everything…read morehe told me would happen. I highly recommend him. I would also like to say that Karen, who is his assistant in the office takes care of the blood work that follows and does a terrific job also..You will be well taken care of with Dr. Chihal and staff. Mary Newberry, Carrollton, Tx

Dr Gamble seems to listen and make good notes but diagnosing does not seem to be the strong suit…read more This office is very high on making MONEY- more than anything, they seem to make this the real priority. After paying thousands between me and insurance, then months later said I owed about 126 or more - sent me to collections. Tried calling to work this out to office manager - no go!

I visited Dr. Gamble for nasal issues which were getting worse over time although he had given me…read moresome nasal ointment. My primary care doctor recommended him. As far as quality of care, Dr. Gamble was arrogant and insulting to me. I told him I had sleep apnea and asked if the breathing machine could be causing the irritation and bleeding I was having. The inside of my nose was raw and I had tiny pieces of what appeared to be cartilage in the blood. He told me to stop picking my nose and use a cream he prescribed. I don't pick my nose but I did use the cream according to his directions. I returned for follow up with my husband to let him see that his suggestions were not working. He spoke to me in a very condescending manner and insulted me by insisting that I was picking my nose. At the time of the second visit, I no longer had insurance, being in a waiting period for new insurance. By this time I was having considerable pain and there seemed to be a lot of erosion in my left nostril. He said I would need surgery but we would have to wait until my insurance "kicked in". He was very cavalier, as if it was my problem and refused to put me on a payment plan. I went to another ENT in Frisco who determined that I needed nasal reconstruction. He performed the surgery and found a polyp which he biopsied. It was cancerous. I had radiation treatment and follow-up. Thankfully, I left Dr.Gamble and sought out another doctor. Who needs an arrogant, insulting, and disinterested doctor like Dr. Gamble? I have healed and have checkups to stay healthy.

Dr. Peskind is treating me for sudden sensorineural hearing loss and I have found him to be kind,…read morethoughtful, and funny. It's a complex situation and an involved treatment process, and he's been great at putting me at ease and explaining next steps and what to expect. The staff there is just as great. For a rather distressing diagnosis, my experience at UTSW has been so fortunate. I'm really glad it's where I ended up.

I was treated very disrespectful... I have had undiagnosed sinus issues for several years... no…read moreENT's could figure it out... So I was recommended to check out Dr Peskind...he dismissed me from the start, barely looked me in the eye when talking to me... told me there was nothing he could do for me, then he lead me out of the office telling me there was no need for a follow up appointment. I was shocked... felt numb, sad, depressed... I walked to my car in such despair for I have never in my life been treated with such disrespect. One year later as I was visiting a oral surgeon about possibly removing a molar, I told him about my sinus issues... he diagnosed me as having an internal nasal valve collapse on my left side... BINGO!

Personable friendly staff and doctor Easy access and…read moreparking. Not a huge practice making it easy to be seen on short notice.

You could not find a more professional, caring, experienced ENT and Audiology team than Dr. Moore…read moreand Tara Weinberg. Dr. Moore has a wonderful bedside manner, clearly explains any treatment or solution to my ear blockage issues, and I trust him implicitly, which is important when someone has a long pointy instrument poking around inside your ear! Tara has guided my 84 year old husband to some much-needed new hearing aids and their upgraded technology has resulted in an enormous improvement in what my husband can hear on a daily basis. We are very thankful to be patients of Dr. Moore and Tara, and cannot recommend them both highly enough. Roger & Alexandra.

This is a sad day for those who protect this country, which includes Frisco, Texas. I am a…read moremilitary veteran that has the military "Tri-Care" insurance. I was referred to and advised that Collin County ENT would take Tri-Care. Truth is that they do take Tri-Care and it is in network, but only as a secondary insurance, not a primary insurance (According to the receptionist that I spoke to it is office dependent, so they can make their own rules). So, what do veterans do when they do not have additional insurance? I think this is a very poor stance when your duties are to help. You only help when it benefits you as the Doctor. What a work-around to allow this organization to charge more for service. I know that doctors who support military veterans take more of a loss. It's a given but when you say you do but there's a catch, you are just spitting in the face of those who served to allow you to skate around the issue of possibly taking less money for the same payment. This is just so frustrating to know that I pay a lot for my military "Tri-Care Prime" insurance. More than most who may be transiting through this office (if they pay anything at all) but only to be told your second rate. Pathetic! I'm sure you have the ability to find my name. If your smart enough you will have my contact details and you can contact me. However, I may put you at the bottom of the list to return your call.

They came as a referral from my primary but the appointment wait was 5 weeks out. It wasn't an…read moreimmediate emergency so that wasn't too troubling so I booked. I spent close to 30 minutes pre-filling out docs to be prepared the day of the appointment. I showed up early an after check in waited in the lobby for 45 minutes. I even checked because 6 people that came in after me we sent back. A couple completed their visit and left before I was sent back. After I was sent back I was informed that it would be another 20-30 minutes before I saw the doctor. At this point I elected to get up and leave. I was asked if I wanted to call back to reschedule to which I declined. They obviously have too many patients if the wait times are this lengthy. I'm sure from the other review that they are fine doctors especially considering the patient load but to have this experience is rude and dis-courteous. I wouldn't dream of showing up to any appointment late like this.

Dr Briley is wonderful and very caring. She has always taken the time to help me with my hearing…read moreaids. She makes herself available to help you if you have any problems. If you are struggling with your hearing, I highly recommend Dr. Briley!

I was a new patient last month (July 2026) and showed up early to be greeted by a very young front…read moredesk check-in person who was aggressive and had an angry tone and asked me for two things, which, I had my license and medical card ready but she asked for license and something else like a permit and I had to ask her what that was, she said my medical card and I did not say this out loud but wanted to say "why didn't you just say medical card" but it was my first time here so I didn't say anything , figured she was having a bad day. Then when I got to see Dr. Walter Humann, who only took about 3 minutes time with me and when he asked me a question, I was cut off before finishing my sentence. He was late getting in to see me because I heard him with the patience next door talking for 15 minutes about the FIFA soccer games, I get it, I enjoyed the conversation too even though I was just eavesdropping through the paper thin walls and I figured he would be in a better mood than his front desk staff person was since the convo with his patient was going so well. He was quick, seemed like he didn't care, and I felt just like a number and from the looks of my bill, I just paid his car payment (or maybe half a car payment, depending on his car). The audiologist Dr. Kelly Briley doesn't smile like she does in her pics, I felt like she was also wishing I wasn't there. She was cold, distant, even though I really liked her office, it was warm and inviting and I told her this, no response. After I paid my bill, made a follow up appointment and I had to deal with the same front desk person that checked me in and as she was checking me out, I asked her if she had the correct pharmacy on file for the script that Dr. Humann ordered and she said she did, but how could she since I didn't put it on my paperwork so I asked her to read it out to me to confirm and of course, it was wrong, so I gave her the right address and she got mad, and said "that is what I said" and her voice sounded so angry and evil that I just grabbed my bag and got out of there. Then, I get a call from my pharmacy, the script was called in incorrectly and they were letting me know they contacted the Dr. Humann's office to get it fixed. That was good and I waited, and waited, two days later, my pharmacy told me to call them since they are not getting a response, so I called, left a voice mail and it has been 3 weeks, no response to the pharmacy or myself. I decided to just ask my PCP to fill the script since I would not ever be going back to this office again. Please find a better ENT office, if you can, because this office, does not care about the patient, only the very expensive fees they charge for less than 15 minutes of service.

Update - 6/10/2026, 9:46 AM…read more Amber followed up with me again and called in an oral antibiotic, which was my preferred treatment option. I am hopeful that once the infection begins to clear, the pain and discomfort will also improve. I am grateful that she took the time to listen to my concerns, follow up, and help address this issue. Small acts of care and communication can make a significant difference in a patient's experience, especially when they are in pain. Because of this follow-up and willingness to help, I have updated my rating from 2 stars to 3 stars. ------------------------------------------------- At 9:17 AM on 6/10/2026, I received a follow-up call from Amber regarding my appointment. During our conversation, I shared the same concerns I had previously expressed--that I had not yet experienced any relief from the gel that was placed in my ear canal during my visit. Amber was professional and explained that relief may take anywhere from 24 to 48 hours. My review is intended to be honest, transparent, and reflective of my real-life experience.I have only been back in Dallas for three weeks and am still getting established with healthcare providers in the area. Like any patient, I came seeking help, relief, and guidance. My sincere hope is to be happy, healed, and thriving, and I look forward to feeling better soon. ----------------------------------------------- I want to start by saying that Amber was very professional and helpful. She worked with me to get an appointment scheduled for the very next day, which I truly appreciated. The medical assistant who checked me in was also kind, professional, and even offered me Tylenol because she could see that I was in pain. Unfortunately, my experience after seeing the doctor left me feeling disappointed. I came in with a swollen ear canal and severe throbbing pain. The doctor asked a few questions, applied some gel in my ear, and the visit felt very quick. I left feeling much the same as I did when I arrived, with little understanding of the treatment plan and no immediate relief from my symptoms. My appointment was at 1:15 PM, and as I write this at 5:26 PM, I am still experiencing significant pain. My blood pressure was elevated during the visit, which is unusual for me, but I believe it was due to the level of discomfort I was experiencing. I chose this provider because of the excellent reviews, so I was hopeful that I would receive more relief and guidance. At this point, I feel discouraged and uncertain about whether I should return for my follow-up appointment or seek care from another provider. I also feel that the $84 visit did not provide the value or relief I was expecting. I appreciate the professionalism of the staff, but I hope future patients with acute pain receive a more thorough evaluation, clearer communication, and a treatment plan that helps address their symptoms more effectively. One additional consideration for patients is that there is no courtesy parking available in parking lot 3.

Everyone there was amazing…read more The doctor was efficient, effective, precise, and expedient. I was in so much pain from impacted wax and accidentally yelled the f word at one point during the procedure. AMBER the front desk lady, came in the room immediately out of nowhere, held my hand and was extremely reassuring. I squeezed the heck out of her hand and she was a rock for me, truly above and beyond bedside manner. Everyone was sweet and understanding towards me also, ZERO judgment just acceptance, patience, and understanding. I HIGHLY recommend this place!