Was contacted outside of a Target store. The pitch was to either donate to Childhelp's suicided hotline for $30, or buy a backpack for $44. I chose the hotline for $30. When I got home, the emailed receipt said it was a monthly reoccurring charge that I had signed up for. Like most other reviewers here, there was no mention or option given for an ongoing charge. I disputed the charge and cancelled my credit card immediately. I do not want my donation going to a organization who, in my eyes, was trying to scam me. Shame on them. I also see where, on the receipt, "they" made a note they can use the money as they see fit. I want any donation I make to go to the cause, not overhead and paychecks. read more

Childhelp - My emailed receipt where Childhelp flagged my donation as Monthly and Ongoing, - Community Service/Non-Profit Near Me - Phoenix, Arizona

Absolutely not recomened !!!!!! They promise help and only caused pain for me and my 2 kids for 2 years I was a mother and my child was being SA abused by her father I was told to go there by CPS of all ppl they took my kids lock them in a "play room"and then took me into a conference room with some dumb cop / no lawyer ,no recordings,and proceeded to drill me for hrs. Me and the cops got into a screaming match 2 time there and in court!!long story short.. the only good thing to come out of this was I divorced him which I had to do by myself no "help from them" and he was supposed to be on the list to register for life,that was a joke he did some test a year later and was cleared.BS Childhelp ..we're was my help???? My kids are still in there adulthood messed up .and i was told by my psychiatrist I was IN THE RIGHT!!!! read more

Scam. Table outside a fast food chain for a backpack drive between Thanksgiving and Christmas. Reputable regional chain with a strong history of supporting the community. I assumed this organization had been vetted. Donated to the backpack drive. Two part transaction. One for the backpack. Second for a "one time" fee for the "call center". The next month the "call center" fee showed up on my credit card again. I doubt a kid even got a backpack. Must be a special kind of scum that uses kids and Christmas as a way to steal money. Fortunately, judgement day comes for all of us. read more

I worked with them and I just say it's all about the money . They don't care about the children at all . horrible organization. they have zero interest of the children . I wouldn't recommend to anyone until you see proof of them helping these children out . 22 dollars for a bag 6 dollars to the person out there getting the donations and then how much cents goes to the child ? And then how much goes to the boss ? And then the higher up ? It's a scam and these foster kids still look like they foster kids read more

Donated for kids needing backpacks and was signed up unknowingly for a 30 dollar a month subscription. Yes, my fault for not reviewing the bank statements but they also used 2 different transaction ID's which was shady to say the least. My cc company researched and took the extra step to check with me on the phone and sure enough, it was one ID for the backpacks and one for the 30 a month. Lindsey Garrison, the Donor Care Program Manager, simply offered an apology that read like it was pasted from a template. Here's a pic of the email! Do NOT donate to them read more

I was at my gym several months ago and a ChildHelp rep had a table there and approached me about making a donation for a backpack for an underprivileged kid. I made a one-time donation, then recently discovered that the organization was billing me monthly, which I never agreed to. I contacted my credit card company to stop any further payments to this group, and they are investigating whether this is fraud. Lesson learned -- never make a donation on the spot. That's how charity scammers get you. And don't trust this organization, as I've seen similar complaints online about this shady practice. read more

Much like the other one-star reviews, my daughter and I were approached to make a one-time donation towards backpacks. Even after disputing with Chase, my daughter has continued to be charged EVERY MONTH. Child Help is an outright fraud and gives charities a bad name which is the most awful part of all of this. Their actions will certainly leave people feeling burned and less likely to donate the next time another (deserving) group approaches for financial support. STAY AWAY AT ALL COSTS! We deeply regret varying from the usual groups we support who operate with integrity. They know they have a problem and refuse to change their operating procedures or make their policies clear which speaks to their true nature. read more

salesperson tells you it's a one time purchase, charges you monthly, ignores requests to cancel

I've just discovered this organization has been charging my mother $10 at a time, multiple times a month. She's getting older and is very vulnerable to these kinds of scams and it looks like someone got her. There is a special place in h3II for these people who prey on the charity and goodwill of unsuspecting strangers. I'm calling my mother's bank now to dispute the charges. read more

I made a one-time donation several months ago. I then noticed that I have been getting $30 deducted from my credit card each month from Child Help. I never agreed to a monthly donation. I called Child Help as well as emailed to cancel this donation and was ignored for over a week until I threatened legal action. It is so despicable that this organization who touts helping children is basically stealing from well-meaning individuals. read more

As many people have mentioned in their reviews, I was also completely scammed by this organization. I had made a few one-time donations over the course of a year and a half, only to find, on both my debit card and credit card, that I was being charged $30 multiple times a month. I never consented to a membership or anything other than a one time donation, much less a membership on two different cards being charged multiple times a month. I wanted to help an organization claiming to be helping suicidal children. I am shocked and disgusted that people would take advantage of others with that purported mission. When I made the organization aware, they apologized "if I felt taken advantage of". To be clear, I was taken advantage of and I did not simply feel that way. Additional attempts at avoiding responsibility for fraud included trying to convince me that I accidentally signed up for a monthly membership despite the fact that I was being charged multiple times a month. I see the business manager here, Michael M., essentially repeating the same thing, "I'm sorry you feel this way". It is honestly disgusting to be taking people's money in such a lazy and dishonest way. I am greatly saddened that this organization claims to help children only to take money from well meaning, well intentioned people. I hope children get the help they need but I also hope that everyone who has donated to this charity gets their money back as they have demonstrated extremely poor practices. I have told the business that hosted their workers that this is not a legitimate organization and it should not be recommended to patrons or anyone really. Stop scamming people and give the money to children and this would be a real charity. I have cleared this up independently and want no communication from ChildHelp ever again. read more

Was scammed by these guys. I saw the table for donating outside a local burger spot. I decided to give the amount of a child's school backpack. The girl taking my info convinced me to give a one time donation of $30. I did so believing the need was great. I just realized that have been charging me the $30 every month, total theft. Will be calling my bank even though I am not sure what they can do. Shame on this scam, it was never authorized. read more

I agreed to purchase 1 bag and got charged for 5 bags. This is a scam and so wrong to manipulate people trying to help.

Like everyone else on here with a 1 Star Review. I too authorized a ONE TIME charge of my credit card. After leaving a local restaurant, I was asked to give $30 and I authorized a $100 donation as it was for children's school backpacks. These scammers set me up for an automatic withdrawal of $30 every month so I've been getting charged WITH OUT my authorization for the past 4 months. It isn't even about the $30, it's about the fact that I was happy to give to their organization and they took it upon themselves to set me up on monthly charge. It's the principle of it all. You give out of the goodness of your heart and they take without permission. How these people have not been charged with credit card fraud is beyond comprehension. I see some people that have said... "If you give only give them cash because they fraudulently took money every month without my permission" Are you kidding me? These people are disgraceful and disgusting! Don't give them a dime of your hard earned money! In fact call the police if anyone from Childhelp approaches you because they are thieves! read more

As you can see, there's only 5 star and 1 star reviews. The 5 star reviews are most likely fake reviews to boost up their own ratings. They will stand out of popular businesses and trick you into donating a one time donation. Once they have your credit card information, they will charge you monthly without your approval. It's a small amount with the intention of you not noticing it. Even if you notice it, good luck getting it cancelled. No one seems to be working the phone or email lines. Probably because they are enjoying using the money from good people to sip margaritas on the beach. To Childhelp who may reply asking did I email/call, again yall do not answer. Go into your inbox and answer all the pending cancellations. read more

Awesome organization! I implore everyone to diligently research any organization that choose to morally and/or financially support. I've visited their headquarters advocacy center several times to see their all in one method to help the prevention, intervention and treatment of child abuse. If you did not know they run the National Child Abuse Hotline. 1-800-4-A-Child Multiple hotlines Nationwide are losing federal funding as we speak. Please support whoever and whatever you believe in. Don't wait or expect someone else to do it! read more

The charity's staff is outstanding, providing compassionate care for vulnerable children. I have had the privilege of working alongside them for several years. It's important to recognize the challenging nature of their work read more

When it comes to helping the most vulnerable in the community. The children. This staff is determined to win for them.

Great organization! Such a worthy cause with great people leading it. Worth your time and money.

My family and I were approached by a representative of ChildHelp and I was convinced into a one time donation of $30. Months later while reviewing my credit card statement I noticed that I have been charged $30 monthly by this "charity". I was never told by the representative or via email that I "signed up" for a monthly donation. This "charity" is dishonest and criminal. Avoid at all costs. read more

As a mom, knowing we have a center like this here in town, gives me hope. The fact that Childhelp has helped over 12 million children escape abuse and neglect via their hotlines and centers like these tells me they are the experts in this field. The fact that our local kids are that much more able to make a report of abuse in a place where experts are co located, under one roof is so much better! When a child does the abuser is much more likely to be convinced and that should help us all sleep better. Anyone that can help childhelp, in any way...should! read more

Words can't explain how amazing this organization is! I've been an active donor for the past 2 years now because I chose to, personally I believe ChildHelp's mission is incredible. The statistics of child abuse and neglect nowadays are no joke and I truly believe ChildHelp is definitely making a difference in this world! Really enjoy this cause and couldn't ask for more from them! read more

Childhelp are the best when it comes to handling abuse and neglect. They are comforting, and responsive. They also create a comfortable setting for the children when they come in. Childhelp has been around for over 60 years, and there's a great reason for that; they want the best life for these kids. If you need help, call the 18004ACHILD hotline! read more

I was approached outside of a 24 Hour Fitness asking if I could donate. I offered to buy a backpack, but then they asked if for $10 more I could make a one-time donation of $30 to their hotline, as it would be more helpful. I made the donation and just realized they set me up for monthly recurring fees. Now I wonder where the money is ACTUALLY going - wouldn't trust them or donate to them again, unfortunately. read more

Be careful if you are asked to support this organization. I was approached at a shopping center by a person who was soliciting donations for Childhelp in Cedar Park, Texas. He was dishonest . He asked me to donate $10 to fund their hotline for abused children. I found out afterwards that he signed me up for a monthly donation not a one time donation. This appears to be a regular hustle for Childhelp. Be careful if you are approached by anyone collecting for Childhelp, they are dishonest. read more

Such an amazing organization right here in Arizona! The community as a whole is so caring and is a prime advocate for our local kids in need. read more

ChildHelp is a wonderful organization doing amazing work. The lengths they go to in order to change the lives of children in need is truly inspiring. read more

Amazing organization helping out neglected and abused children. Love their mission and what they stand for!!

This is a scam. I am being charged a monthly recurring fee after a one time donation. They me at a mall where i made this donation.

The value that ChildHelp brings to the community is amazing!! I was able to take a tour at one of their advocacy centers where they give the kids all sorts of therapy that is really able to make a difference. read more

After doing some research about child help and what they do and how they help these kids, I can say if your considering to donate, DO IT!! They're a super amazing non-profit who are helping our kids! read more

Childhelp continues to help and impact so many lives! I did my research and recognize that the child abuse hotline is available 24/7!! I'm proud to be a monthly donor of $30 to fund those calls. The representative out at Ace Hardware, made me aware of the ongoing issues we are facing in todays world, and we're so knowledgeable about the charity!! read more

Amazing support services provided for children of all ages when tragic circumstances occur.

I made a 1 time donation 3 years ago outside of a mall and have been charged monthly ever since. My bank has disputed these charges and sent stop payments but somehow Childhelp finds a way to use a new number and continue charging me. After 3 years of this I'm going to have to cancel my credit card to stop them from charging me. I don't trust this company--shame to them for using children in need to scam people and give charities a bad name. read more

Do not donate! This company is a scam. I will save you the details and advise that you do your own research and come up with your own conclusion.. They will also lie to you about the "one time donation" and sign you up for monthly deductions. read more

Same thing... I asked specifically if my card would continue to be charged, month after month. "No sir, we wouldn't do that!" Guess what, they did. Find another charitable organization to donate to. Unethical. read more

I made, what I thought, was a one time donation. Turns out they auto-subscribe you to monthly donations. What a scam. You try to do something nice and this is what you get. Such a shame. read more

The representative that approached us lied. Asked us to give a one time 10 dollar donation and a one time 5 dollar donation to purchase a backpack for a child. Instead they charged 108.00 for a backpack and added a recurring monthly 10$ charge that I did not consent to. Disgusting scam of an organization. DO YOUR RESEARCH AND DONT DONATE TO THEM read more

Childhelp is amazing for what they do for these children they are a Godsend these children have hoped I for one support childhelp 100% please keep doing the amazing job that you do and thank you for having these children's corner God bless!!! read more

I was approached by a child and adult representing ChildHelp. I was asked to make a one time donation to help with backpacks for children. Now I have reoccuring charges every month which I have had to fight to discontinue. WHAT A SCAM! read more