My husband and I came here a few days ago for our son's circumcision and was greeted by the staff so wonderfully and caring. Being first time parents, It was hard to go through this procedure. The nurse and doctor on staff were very comforting and sensitive to our feelings about our son's procedure. My husband and I are very happy with our services at this office and will be recommending this office to our family and friends. read more

I sent my 16 year old daughter here, accompanied by my 19 year old daughter and a note from myself specifying what my 16 year old needed, one vaccine for school. I wrote that I didn't want her receiving any other vaccines. Dr. Schiffer was very rude to my daughters, so that was not a great way to start the visit. Then she tried to push my 16 year old to get the hpv, flu, and covid vaccines. Then proceeded to tell her she was too skinny and needed to start a high calorie diet and also was questioning if she gets fed enough and kind of suggesting there might be child abuse going on in our home. I was LIVID. My daughter has been thin her entire life and it's very easy to see that on her charts. I can't believe the audacity of Dr. Schiffer to even comment on her body and to push vaccine she knew I didn't want her to have. She had access to my phone number and email and could've spoken to me about any issues she had. Will never be returning to this practice. read more

I booked an appointment three weeks out, arrived and waited over an hour never to be seen by a doctor and we had to leave because I made other arrangements. The staff weren't very welcoming and didn't make very good impressions. Super bummed heard great things about this place. read more

Waited for 30 minutes on the phone to get a same day sick appointment and all that was available was a 2 PM at this location which I didn't particularly mind since we've already been to their sister location across the way. While I appreciated the two separate entrances and exits for well check ups and the sick side, the ladies at the front seemed a little disorganized and the younger blonde had a very passive aggressive attitude and tone when talking to the parents trying to check in. While I was not informed that our doctor was really behind schedule (we arrived 20 minutes early) I overheard from the other side that there was one patient ahead of us seeing the same doctor when our appointment time had already passed. We probably waited about 45 minutes total for a 2 minute appointment. The back is a lot bigger than it seems from the waiting room, nobody seemed happy to be there, not very friendly, 3 stars because we loved Dr. Rodgers. Even being behind schedule she didn't rush us and kindly answered all my questions and was thorough. Still wouldn't make it my first pick out of all the locations. read more

Children's Primary Care Medical Group - Pediatricians Near Me - Temecula, California

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We've had sick kiddos off and on for the past two weeks and were very grateful to have the expertise of Dr. Schiffer during our last appointment. She was thoughtful, thorough, and provided some recommendations that we hadn't previously heard or considered. I was grateful to come across her at this point in my child's illness, and felt that her expertise put him on the road to a much quicker recovery. read more

AVOID THIS PLACE! We keep making appointments and every single time we have come in, we wait more than hour to be seen. Absolutely terrible and no respect for people's time. The excuse is always the same of "we have a complicated patient and we are going back between rooms". I would want to believe this however people check in after us, and get put back to the rooms first? I do not understand their criteria to see patients but whatever we come in for, seems to be put on the back burner. We are switching from them to a place that honor appointments and don't over book their patients read more

My son has been going to Dr. Robbin's for 2 years. He is amazing and we love him. I have extreme anxiety and it is hard for me to trust doctors- but I trust him. read more

I've never had a bad experience with any of the nurses/ doctors I've come in contact with at children's primary medical group until my most recent appointment for my 2 month old with J Sterns. The LPN was unprofessional, judgy, sounded like a robot reading a manual. She flinched every time my child was laying on the table thinking he was magically going to fall to his death. I had to straight up tell my husband to pick him up because "you're making her nervous" ..She was unprofessional when she stated "I'm nervous to click on this one" which was going to his weight.. like WHAT?! Who says that?!?! My son is a few ounces underweight, he's not 8lbs!! Judging that we cosleep, telling us to not put the car seat on the table or making sure to strap him in? I want to assume she just acts like this with everyone with babies but it was absurd and completely unnecessary. "Make sure to not hold baby with one arm and a coffee in the other" Lol. Not sure why I never saw an actual pediatrician and just saw a Licensed Practical Nurse anyways. I will not be back at this location. That ruined my whole day and I'm not even a new mom, I'm a 3rd time mom and I've never left feeling the way she made me feel. On top of that it took an hour to be seen with an appointment. My husband was equally if not more annoyed than I was. read more

All of the pediatricians and nurse practitioners are excellent here. My 3 kids have seen them over the last 7 years for well baby appointments, annual check ups, and sick appointments too. All wonderfully caring and knowledgeable. Dr. Robbins stands out. He is always kind and friendly. He was able to diagnose something that might have been overlooked elsewhere. He listens to your concerns as a parent and does his best to honor your requests. Dr. Robbins is exceptional. I've recommended two families I know switch to this office and both families have been very happy. read more

I am such a strong fan and supporter of CPCMG All 6 of our children are assigned to CPCMG or Radys on our insurance. I specifically requested this when we enrolled with our current insurance. location for any doctor appointments. (Not including any specialist appts) read more

I have no issue with the hospital/nurses and doctors they are great. If I can just get someone on the phone to schedule an appointment that would be great. Over 10 mins on hold what is going on ? This is exactly why the ER system is broken people rather walk in then make an appointment. read more

Children's Primary Care Medical Group - Time on hold - Pediatricians Near Me - Temecula, California

UPDATE: I spoke with the head of operations and she was compassionate, honest, and helpful. She informed me of the current situation at the practice with the sudden influx of illness and how that is having a cascade affect on the rest of the business. She also offered resolution about how to best move forward with getting appointments scheduled. Because of that, I changed my review from 1 star to 3. To be clear, the office staff still gets 1 star, but Dr. Robbins gets 5+ so we are meeting in the middle at 3 stars. Original review 11/2/22: Let me start this review off by saying that Dr. Robbins is an amazing doctor. But unfortunately he's impossible to get in with. Time and time again I'm forced to wait on hold for 30-45 mins just to get an appointment scheduled. That's completely unfair to expect a parent with a sick kid to sit on hold for that long. When you finally do get through, the office staff lacks empathy and some of them are straight up rude. We have been there many times over the course of my sons 8 months on earth, and I can't even think of one positive encounter with the front office staff in that time. Hopefully as more and more people from LA, NYC, and San Diego move to Temecula, this office will elevate their services to meet the expectations of what we are used to getting in cities. We are willing to pay for service. PSA for Dr. Robbins - you should leave this practice and offer concierge services, I guarantee your patients will follow you. read more

CPCMG is incredible. We are so grateful for all the Drs and Nurse Practitioners at the Temecula Parkway office. Especially Dr. Schiffer and NP A. Miracle. They truly take their time. I always leave my daughter's appointments , with my mind at ease. EVERY nurse and receptionist are so patient. It's not an easy job; and they do a fantastic job managing their time, their patients and clients. You guys are doing amazing. Thank you all! read more

Doctor Robbins is amazing. So kind, attentive and listened to all of our concerns. The office was clean and staff was friendly. I also like that they have separate entrances for sick and well. read more

Their hours are wrong, also, don't get there early. They say they open at 8, but that's not the case. They open at 8:30, and the doors are electronically locked until then. They will NOT come down to open the doors for you, even though they tell you to get there before your appointment and that's impossible. They expect their patients to be on time and keep their appointments, but they KNOWINGLY make appointments they can't keep and then won't do anything to keep them. Completely unacceptable. read more

Typically I do not leave negative reviews, but I also feel compelled to share my experience as a parent, it may be helpful to someone else. Initially my husband and I wanted to see Dr. Robbins because as far as I could tell, he does not have any negative reviews on here. He was on vacation and we were encouraged to bring our newborn in anyway to see Dr. Schiffers. Upon first glance, this is a large practice and the office itself is very nice- aesthetically pleasing. However, we prefer to support small practice. It seems there are quite a lot of patients that come and go here (again) not something we want for our baby. The receptionist was very friendly as was the nurse who took our baby's vitals. Once we met Dr. Schiffers, it was clear she has a stigma towards our decision to have a home birth (a choice my husband and I are very proud of). She did say our son is healthy, which we already knew. . . but it was her overall attitude towards our home birth, which felt sadly closed minded and judgmental. Dr. Schiffers also asked if were planning on circumcising our son, of course I'm sure that's standard procedure, though it was again evident she had a bias if a boy is not circumcised. Furthermore, my husband and I feel Dr. Schiffers has neither a growth mindset nor values the benefits of home birth, and that we choose to opt out of certain choices we deem unnecessary for a newborn. We will not be returning to this practice. read more

Bottom Line: This is the Pediatric group you want! I have 6 children and 3 of my kids have more than basic medical needs. Being a military family we move a lot more than the standard family. Finding new medical care is always a challenge. I am so thankful that we found this practice on the first try! My kids see Doctor Rogers and she is a rock star! She always takes the time to listen to both me and my children. I never feel rushed and she truly cares about my family! The staff here is great and I have only nice things to say. They can always get us in in a timely manner. I have always been seen on time. (There was one time that we were seen a few minutes later than the scheduled time- less than 10 minutes late- and everyone was super apologetic) This practice is a part of the greater Rady's Children's Hospital team so if your child needs to see a specialist- they can send you to who you need with very little stress! This is a huge bonus for our family! You can not go wrong with Children's Primary Care Medical Group! read more

Georgina Zachs- Inefficient, Lack of knowledge, and/or years in practice. Misdiagnosed my child, and laughed during the visit, when it was not amusing. Zachs was argumentative, and questioned what my employment position was. I'm not sure what that has to do with my child's symptoms, or reason for the visit, but I will never waste my time with Zachs again. With so many other competent, knowledgable, sincere, and friendly pediatricians out there, I would not settle for Georgiana Zachs. read more

We started taking our newborn here in November 2018 and see Dr. Robbins. We have also visited the Murrietta location and have had nothing but positive experiences. The Temecula office is easily accessible, always clean and I like that there is a sick child separate entrance. Staff is always helpful and kind. On average we wait an additional 45 min after we check in but I've learned to just expect this as I think that's fairly standard. There are times where the doctor spends a good amount of time with us and if he is that way with everyone than I think that's fair. We are very pleased with Dr. Robbins, he is a very knowledgeable physician and makes sure to answer all of our questions in a very thorough way. You can tell he is generally concerned about all the little patients he sees regardless of how many I'm sure he has seen. The medical group is part of the Rady Children's San Diego hospital network which is a positive when it comes to talented specialists but the down side would be any special treatments or specialists have to be seen down in the San Diego main hospital which can be a trek but at least it's quality care. read more

I did my research on a pediatrician for my daughter who is now 2 months old and I decided on this place. We see Dr. Schiffers and she is amazing. This review will be in regards to the staff/practice as a whole. The staff is wonderful. I have not encountered any rude employees. They all seem to genuinely care and are there to help you. They have always been very sweet and straight forward with me. The medical assistants/nurses that check in the patients seem to always be in a rush, but they do take their time and will answer any questions from what I've experienced. Overall, the staff appear to like what they do and are very respectful. The decor is very vibrant and kid-centric - perfect for a children's medical group! There is a huge aquarium full of different bright fish that captures the attention of most children in the waiting room. It provides a great distraction and is just beautiful. The walls are painted in loud colors and there is a big screen that is always playing a movie for the kids which is nice because like any medical office, there will be some waiting and this helps kids settle down and focus on something. There are two separate entrances - one for well children and the other for sick children. Both areas are decorated similarly and are separated (with the fish tank in between the two areas). read more

I am so thankful for Children's Primary Care. I have the custody of my granddaughter and Dr Mikhal Schiffer is her doctor on almost last 3 years. Dr Mikhal always provided us a great service and direction with all patience and care that a doctor can have on this world. She always listen to our concerns, provides the best guidance possible, explain us the reason of her recommendations and she is very sweet with our granddaughter. I am so glad for having her as our pediatrician and I do not have any plans to consult someone else. If I move from Temecula to another place 3 hours from here, I will still see Dr Mikhal Schiffer on regular basis. It is clear this doctor loves not only what she does but her patients as well. Thank you for everything!!! read more

Inappropriate and inaccurate billing practice. During new patient physical (covered by insurance) or annual covered physical, if you discuss anything with practitioner they bill extra tripping co insurance and copay's that will cost you $..., read more

As a working single parent, It is impossible to get well health/physical appointment after 3pm. Even months in advance, not every guardian has the luxury to take time off work for appointments. Opted to go with another pediatrician office that works with peoples schedules, absolutely insane. I can only imagine what it's like if your child is sick, it's going to be a no for me. read more

Dr Robbins is the BEST doctor ever. He takes what you say seriously and works with you. He diagnosed my son with type 1 before anyone had a clue. He helps with forms and is always understanding in anything I've thrown at him. Recently my other little boy had a seizure in the office and I felt so at home I didn't even cry until we got to the hospital. I knew he'd be taken care of. The staff has always been kind and friendly and tries to help out in anyway. If only he saw kids after 18! I only have 7 more years!!!! read more

My kids (4 year old girl and 3 year old boy) have been seeing Dr. Mikhal Schiffer ever since we moved to Temecula 3 years ago. We were at CPCMG in San Diego and decided to stay within the CPCMG family once we moved to Temecula since we loved our daughter's Dr. in SD. My husband and I are so happy we did because Dr. Schiffer is the most kind and educating pediatrician we have met thus far. My daughter has an eye condition that requires frequent follow-up. She does not do well at her ophthalmologist appointments, despite the endless amount of prep we do at home, but she does so well with Dr. Schiffer for her check-ups and sick visits. I can't tell you how much stress this takes off of me as I try to manage taking 2 young children into the doctor's office by myself. Dr. Schiffer is not only extremely patient with us, but very informative, reassuring, and willing to answer any and all questions. Our appointments don't feel rushed at all, and she truly makes us feel comfortable. She is also incredibly responsive when I reach out with any questions or requests via MyChart, which I feel is generally rare in healthcare these days. If you're looking for new care in the area for your kids, I highly recommend CPCMG Temecula, and particularly Dr. Schiffer. read more

We've been so happy with this group. Dr Schiffer truly loves children. But she also is up to date with all the current medical guidelines and recommendations for pediatrics. We had switched from another practice and she caught something that needed to be addressed promptly so my daughter wouldn't have to have future complications. She's loving and kind and my children feel safe and comfortable with her, while I feel comfortable in her medical judgement. I've referred a few friends who also have been delighted. The front and back office is equally competent and pleasant in all the interactions I've had. read more

Children's primary care is a great office! I found them on yelp and brought my newborn baby in. My husband is active duty and I had a repeat c section and had no help to carry my newborn to his appts they totally went out of their way to help me! Very grateful! Doctor Robbins has been nothing but amazing to my family. The front desk ladies, other doctors, and nurses are also amazing I decided to switch my older sons doctor to come here. read more

My baby goes here and his doctor is Natasha Rogers, she's awesome. We never wait more then 10 mins. She's very patient and informative on such things, she also lets the parents decide on certain things and not try to push issues or talk down which is refreshing. read more

I am so happy I found this office! My son has been here twice for well baby check ups + vaccinations and both experiences were great! Both visits were with an NP and not an MD. The NPs working here are so knowledgeable and personable. My son was just here on 1/13/17 and he saw Kim Drake CPNP and I just loved her! She was so kind and informative... I hope I am able to see her again during future visits. This office takes pretty much every insurance. In the past I have found group practices like this to be understaffed, overbooked, and overall uncaring. I don't feel like we're just a number here, I feel like my son is genuinely cared about. Everything was explained to me very thoroughly. All questions and concerns addressed. Each visit has lasted about an hour, including waiting time, and I think that is pretty darn good. I would recommend this office to anyone! read more

Dan Robbins is hands down the best pediatrician in the inland valley. Smart, respectful and truly kind to people. No need to look any farther for your pediatric needs! read more

A disaster ever since Radys took over! Hurwitz was the best.... this place is now a joke! Nothing bad to say about providers... can't even get into see them. Always a long hold time on the phone (hour and 20 minutes to be exact)... no openings for urgently sick kids. But you can always sit in their extended hours clinic for several hours. Very convenient when dealing with sick children! read more

I have been taking my son to see Dr. Robbins since he was born 11 mos ago and I have had nothing but good experiences with the doctors and staff here. I love that they have separate waiting rooms for well Children and sick children. They also have walk in hours from 8am-9am M-F, which is so great if your child is sick and you want to see a dr right away. I've also seen Dr. piñon and she was great too. I have had to wait a long time in the waiting room and the examination room, which can be a challenge when you have a newborn that's screaming to take a nap, but this is a minor negative I'm willing to live with to continue seeing Dr. Robbins. The desk staff are amazing as well! The scheduler even noticed for my son's 1 yr appt that his birthday was on a Thurs, so we would probably have his party that Sat and suggested scheduling his 1 yr well visit after that. I wouldn't have even noticed that. Additionally, when my husband lost his job and we lost our insurance, the desk staff helped me navigate MediCal so that my son could continue to see Dr. Robbins. Thank you CPMG!! read more

Dr. Schiffer & Dr. Rodgers are hands down the best pediatric Doctors around. I have 3 children & these ladies are absolutely amazing. They pay attention, they listen to what my husband & I have to say & they never make us feel like we are asking too many questions! The nurses here are amazing as well, my husband & I refuse to go anywhere else! read more

We've been taking our twin girls to see doctor Robbins since they were born (so over 4 years). We've always thought that he was very thorough, knowledgable, and caring, along with being patient as our kids are extremely shy. When I've been able to attend their checkups, I have to say that I never feel rushed. My girlfriend has taken our kids several times during their walk-in hours (in the morning) when they were sick, and never had any issues with being seen. Yes, sometimes there's a wait but I think that can be expected as a walk-in. The staff is also very nice and attentive, for the ones that we have interacted with. read more

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This review is for Dr. Schiffer. I have a 6 year old daughter who has caught a cold. Normally not a big deal but with my daughter it often develops into much worse. When she woke up this morning she had a scary cough, so we went to the doctor. My daughter was examined by Dr. Schiffer and of course my daughter never coughed once. Dr. Schiffer asked a lot of questions, answered a lot of questions and explained what I should be watching for. She went over my daughter's history. I didn't use my cell phone to time how long she spent with us but, I didn't feel rushed. She sat down and talked with me face to face, not face to side of face while standing and typing. No leaving and coming back in a few minutes. Overall I felt like my daughter was a priority and not a number, all questions were answered and explained and even though I probably over reacted about the cough Dr. Schiffer was professional. read more

The office and staff are great but the wait times are ridiculous. Would not recommend going here unless you have time to wait an additional hour and some change after your appointment time to be seen. read more

The doctors and nurse practitioners are amazing. We've seen doctor Robbins as well as doctor Rogers and had nothing but great experiences. The reason I'm leaving a three star review is due to the front desk staff. On several occasions they've gotten my appointment time wrong and forced us to wait over an hour. Today is a perfect example, we scheduled my son's well child visit 3 months in advance. They called us to reschedule due to the doctor not being in the office that day. We rescheduled the appointment for 10:20. I receive a confirmation call confirming the appointment at 10:20 the day before the appointment. We arrive early for our appointment and after waiting 20 minutes they say that the appointment was actually scheduled for 9:20 and we would have to wait until the doctor had an opening. We live 40 minutes away and are unable to go home until the doctor is ready so we have now been waiting an hour to be seen. The two ladies who I spoke to were not kind or curious and never apologized for the error which I'm assuming they are blaming me for. The lady who was over on the sick side was very kind and I really appreciate her quickness to assist me originally when we arrived. Again, the doctors, nurse practitioners, and nursing staff are wonderful. The front desk staff however is hit and miss. read more

Service was horrible , never again will I ever use this facility . I waited over an hour and a half just to be put into a room. My dr was very Impersonal and barley acknowledged my daughter . What bothered me most is that she lifted my daughters dress without first letting my daughter know she was checking for a rash. My daughter felt uncomfortable and gasped . This bothered me . I will be updating my post to include the drs name. She noticed I was clearly upset and the entire appointment was her googling photos of things she didn't think it was. No diagnoses, she was a complete waste of time and I had only wish I scheduled in Escondido . Please beware when using them , the reviews are true , they are always late!!!! read more

Dr Schiffer is very nice and friendly. We came to see a doctor lucky us she was checking my son and I felt she is taking care of her own kids she is very nice very helpful and very kind we loved her. read more

This is an update to my previous review on 4/3 about Doctor Schiffer. Please read the original below for more details about the rating. ---- So, as mentioned by PCPMG's response to me below, they did private message me with a contact info. However when I called that person, I was sent to her voicemail. She did call me back, but when I called her, I was again sent to voicemail. I did not hear back from her after my last voicemail, which has okay with me, since I was able to get an appointment for my child in April, and I don't really have a need to talk anymore. Although I don't know what her position is or what the intention was, I still appreciate her attempt to reach out to me, even if it was brief and led to nothing more. However, in case she is reading this, if all she wanted was information, then I have already provided the summary in my original Yelp! review, and all the details in my extensive talks with the office and also via messages with the doctors, all of which have been recorded (at least the written part that I'm aware of). Also, sometimes after my post on Yelp, I did receive another message from Dr. Schiffer. This time she seemed to recall my child's bump, which she previously failed to acknowledge. She asked that I call back if I wanted to discuss the matter further, which I did not; I already had an appointment for my child to be seen, so there was no need. She also mentioned that she was new to the office, so perhaps she was overwhelmed - I don't know. Regardless, I appreciate that she recall our visit, and I hope that her other patients will have better experiences than us going forward. read more