We went here to eat after doing some shopping and it was fine. We got the Texas cheese fries and queso dip with chips for appetizers and they were solid. The chips were fine and I really liked the dip. The dip was a little tangy but not too much. I liked the flavor of the cheese fries, but the cheese was a little dry. I got the Cajun pasta and it was fine, but the flavor was underwhelming. Not a lot of seasoning or pasta sauce, but not too much. The garlic toast was disappointing. I tried some regular fries from my friend's plate and they were tasty. Our waiter was nice and friendly. The ambiance was fine. This restaurant is not bad, but it's not great either. If you want to check this place out, it's ok. read more

Chili's - Cajun Pasta - Bars Near Me - Gadsden, Alabama

There was 5 in our party.I had the Nashville Hot Chicken Sandwich.It was bland and they forgot to bring the Mac and cheese.My sons burger was rare and his Mac and cheese was cold.They left off my daughters sauces for the triple dipper.It took 15 minutes before the waitress came back.My review is based off the horrible service.I only left 2 stars because we were able to eat the ok food.Not a good stop for The Working Man Review. read more

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Hadn't been to chili's in 20 years and I see why...your side salad is horrible and look horrible..ill never go back..I dumped it in the trash. read more

Their food made me feel horrible and my family member got sick basically as soon as we left today. Absolutely unacceptable, the service was okay it wasn't terrible but i think this place shouldn't be open.. read more

I got food poisoning yesterday, do not go here unless you want to get sick. I still feel terrible

food is awful anymore. chicken fingers say they're hand breaded and they're not they're right out of a box and they're awful.

Wow! Exceptional service! Theresa was our server and she was phenomenal! We arrived around 12:30 on a Saturday and we were welcomed warmly and seated quickly. Our server came quickly and got our drinks, I was just gonna get an ice water, but she told me how delicious the Halloween margarita was so I obliged. (She was right!) We ordered 3 kids meals, a burger and cajun shrimp pasta. Everything was delicious and plentiful. I love that the kids menu showed meal pictures, for my little one that can't read, this was a nice touch. The restaurant was clean and the view of the lagoon was cool. We had a great experience and we will definitely be back! read more

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Waiter was great. Shoutout to Brian! Great food would recommend. Mushroom burger thing is good

The food is up to regular Chilis standards but the processes aren't. They don't have the Ziosk on the tables because they don't want to participate in the free chips and salsa perk that 90% of other Chilis do because this location is privately owned. It's been this way for years and is frustrating. read more

People were wonderful. Food came out hot and fresh. Happy family. Always a great place to stop by at this Gadsden location.

We were seated and placed our food and drink orders and waited and waited. Finally the food arrived. A friend and I had ordered hamburgers and fries. The burgers were pretty good but would have been a lot better if they were hot. And the fries, don't usually complain but I had 15 fries and my buddy had 12 fries. The waitress came back by so I asked her what was up with the amount of fries, she said management had been fussing at them about serving too many fries! That took care of that Chili's location for me. read more

Food subpar- wait time for a waitress to materialize was 15 minutes- food over an hour to get our main course. People came in and got food long before us. It was $140 for 4 people. Not worth it. read more

Doesn't feel or taste like Chili's. Food isn't same quality as other Chili's and prices are too high. This was our first time and last time to this location. read more

The food was really good! We sat at the bar and had great service! Will be back for sure!

First of all last 2 times I was there frozen machine for drinks broken, food was horrible and the staff worse. Today we ordered drinks that were bitter tasted like the ingredients were spoiled we did not drink them but were forced to pay for them even though they were horrible. We did not even accept the food ended up going to Buffalo Wild Wings had great lunch and drinks. I will never set foot in Chilis and I will caution anyone going there not to go read more

Chili's - Bars Near Me - Gadsden, Alabama

Seriously not sure why their score is so low. We came on a Saturday afternoon, we were a party of 5. Came for our daughter's birthday. Service was amazing. Luis took good care of us!! Our food came out so fast! Everything was hot and fresh!! Dessert and all... it was so yummy! read more

Our meal and food were very good! So was our waiter! However the host was very very rude!!! We requested a booth and he went to clean one. He showed us to our table and as I sat down I said the seat was wet which it was. After the fact he said the seat is wet. Someone in my party asked me to swap seats with them and I made a joke "I've already dried the seat off for you" he did not like this and immediately gave me a displeased look. About 5 minutes later to be rude he brought me a kids menu and in a sarcastic tone said "did you wanna play tic tac toe" (I am young but clearly above the age to play tic tac toe) I replied no and he walked away. Throughout our meal he continued to walk by our table and give me the side eye. read more

The restaurant was dirty, the food was cold and nasty, the workers there were rude and unprofessional.

We arrived at 5:55 and were seated in an area with three other parties and two servers. At 6:07 we left. We told the hostess we were going somewhere else because in the twelve minutes we sat, no one came to the table but the three other parties were all serviced twice. When we told her we were leaving because of this, her response was a snide, "Well I don't know where she is!" We went to the Chick-fil-A and were treated well!! As always. read more

4 stars because my boyfriend loved the food. He had the triple dipper (where you pick 3 appetizers). He chose the honey chipotle chicken crispers, the boneless wings tossed in honey chipotle sauce, and the big mouth bites (no bacon or ranch). He loved the honey chipotle sauce. Before we got our food he had said he wasnt a fan of Chilis but he wants to go back. He loved his food and the sauce he got. I tried the sauce and it was just decent. I had the triple dipper as well. l chose the awesome blossom petals, and double boneless wings tossed in buffalo.... their buffalo is nasty as ****. However, i ate it because I was STARVING & im pregnant hahahaha. I usually enjoy chilis but i wish they had a HOT sauce for the wings. The awesome blossom petals were great!! Boyfriend and I LOVED them. He wants to go back but I don't know if i'll be accompanying him. Good server though. read more

Chili's - Honey-Chipotle Chicken Crispers, Honey-Chipotle Boneless Wing, and 2 Big Mouth Bites (boyfriend's meal) - Bars Near Me - Gadsden, Alabama

We visited this Chili's on a Thursday evening. I had the Steak Fajita, which was prepared to a perfect medium-well, and my wife had the Chicken Fajita, which was also excellent. The service was great, the server was very attentive and friendly, she made sure our drinks were always full. All in all a wonderful meal. The resturant was very clean and neat. The only downside was trying to find the front entrance, the parking is on the side with the take-out entrance, a sign says use the front entrance, but without directions to it. read more

Danielle was super fast and friendly. Terrific service ! Way to go Chili's for hiring a reliable staff member. Thank you!

My son & I ordered several items. The food was horrible! I couldn't eat mine with all the hot seasons on it. The waitress was told my food was uneatable. Any other place would have taken it off the bill, they didn't. Our bill for uneatable food was $27 read more

The 4 Wait staff for all of resturant were running; meal was unorganized. Chips and salsa without refill even though asked twice. 2 of 4 meals came out, then 5 minutes later a soup, then 5 minutes later the 4th meal. Glad we were just traveling thru. read more

I really hesitated about dining here because of the bad reviews. I have to tell you, I was blown away!! Our server went above and beyond the entire time (Misty). Our food was incredible!!!! They have combo meals that are affordable and filling. The manager was present in the dining room continuously. What can I say? 5 read more

Bad all the way around. Go to the hospital across the street and it will be better. A disaster of a restaurant.

Very disappointing experience first of all the restaurant was cold secondly the chili their name sake dish was greasy in an edible I had to send it back read more

Absolutely horrible!!!! The worse food I have ever tasted. Everything was just dry, hard, and tasteless. I never had Chilis before, but I will never have it after eating at this place. Do yourself a favor, eat somewhere else. read more

I came here back in the summer time on a date. I have never really been a big fan of Chili's from prior visits but we made it happen. I will say I do love the location being right on the river. I did think that was pretty cool. Me and my date ordered a order of fried white cheddar balls that were okay but tasted just like Zaxby's if you want my opinion but double the cost. She ordered some sort of promotional quesadilla that I am sure they no longer have and I got a burger lol. The food was okay. The server did not get several of my request right which kinda made me mad. Overall it was okay and I would not mind coming back only because of the location but driving 2 hours from Huntsville would not make it worth it. read more

My wife liked it. That is the reason why it didn't get 1 star. I ordered a Diet Coke and of course their machine had problems, so I ended up with water. I ordered a hamburger, I don't remember the name, but it was the burger with avocado. Side item was asparagus and tomatoes. The burger patty was burned. It was a hard crust around it. Avocado? I saw a little tiny piece, like a chicken pea size. That was all avocado. Asparagus and tomatoes ... asparagus was good, but it just came with 4 tiny cherry tomatoes. Really disappointed about that. Probably not coming back. read more

The only nice thing about this place was the waitress. We have been twice, the 1st time was bad but the 2nd time was worse. This last time the food was disgusting and we both ended up sick afterwards. Will not be returning read more

This restaurant is becoming just like Applebee's... unpredictable. One night, I ordered the mango chili tilapia (maybe I got the name right) and the tilapia was WAY overcooked and the mangoes were ROTTEN! In my first bite, I knew something was wrong. Thankfully, our waiter was a godsend and he took it off our check and offered something else. Every time we have been impressed with the service. My mom and I went for lunch and she just ordered the egg roll appetizer, which is delicious! I ordered the flat bread pizza and it was out of this world. Hopefully, my next meal there will be as good as my previous. read more

Look...if I had wanted a piece of cheese toast, I could have stayed home in my pajamas and made a rip-roaring good grilled cheese sandwich. I ordered the "Bacon Ranch Chicken Quesadilla" and got a tortilla with melted cheese on it. I ate half of the quesadilla, all the while searching for bacon and chicken. On the entire HALF of the entree, I found 2 pieces of bacon and 2 pieces of chicken - ALL LESS THAN THE SIZE OF A DIME. Are you kidding me with this? This country has gone stupid with greed, cutting costs at the expense of working class people. I also ordered a Presidente Margarita which advertised top shelf tequila. I would bet you my next paycheck the tequila was watered down. There was hardly any taste whatsoever to the entire drink. I would be TOTALLY ashamed to serve my customers in this manner. $11.00 for the quesadilla $9.00 for the margarita Again, are you kidding me? The manager walked by my table approximately 4 times and during these rounds, he asked the customers at the table behind me and the customers in front of me how their food was. He didn't even look at me. (I was alone - do I not matter?) If he had bothered to check with me, this review might not have landed on Yelp. I am utterly disgusted. This is yet another restaurant in this part of the country that has a total disregard about how their customers feel about what they are served. I feel ripped off at most places I go - and this one takes the prize. As someone who has eaten at many nice places across the U.S., I say "SHAME ON YOU" for not caring. The service was good - the little girl did all she could to make my visit enjoyable, but the food was absolute garbage. What does corporate think about this? WHY would you let someone who is a cheater run one of your chain restaurants? And I fully believe it is safe to call it cheating when the manager does not adhere to what the menu says is being offered. I am mad. I want my money back. The fountain was lovely, but I will stay at home on my porch next time and watch the moon rise over the treetops. (While eating a top-notch grilled cheese sandwich.) read more

I don't have high expectations for Chili's but this experience was an all time low for me. When i went to the To Go counter I could barely even give my name to the guy at the register because a lady in the back was shouting so loudly and rudely to the cooks in the back. It was incredibly unprofessional. That was bad. When I got the order home it was even worse.I got an order of the mini burgers and when I go them home and started eating one of them was still cool and raw. Disgusting! read more

Chili's - Raw burger that I got. It was cold and bloody. If a child or elderly person ate this they could get seriously ill. - Bars Near Me - Gadsden, Alabama

The chicken tacos were just "ok", nothing great for $9.95. A small amount of chicken and tons of lettuce. Service at the bar was average. I hope Chili's is not becoming another "Applebee's" where food has gone downhill lately. read more

What can I say.. this is a chain.. food is consistent. What I can add was staff was attentive and friendly. I sat at bar as I was dining alone and bartender was great. Unlike some chili's this one has a great outside sitting area that over looks the river, so very nice. I had an enchilada salad and watermelon cooler both were good. read more

Chili's - Watermelon cooler - Bars Near Me - Gadsden, Alabama

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Now I live in the area and have eaten at this particular Chili's on a few occasions in the past. I guess I had forgotten on why I didn't go there more often. Now I am reminded and will not make the same mistake. On a scale of 1-10 I would rate the food at this Chili's as a solid "3". I had ordered a ribeye, med-rare and it arrived med-well and was one of the toughest steaks I have ever eaten. The grade of the steak lacked any sort of marbeling and was dry and was even a bit of a challenge to cut with a knife. The cheese mashed potatoes were really sad, it is as if they were left on a warmer tray for a quick reheat before sending the food out of the kitchen. The high point of the meal was the dessert (the berry cake). It was "OK" or maybe by that time I was really getting a bit desperate to find something worthwhile out of the meal. read more

Pretty terrible experience. The manager was literally walking around yelling at the servers to take random table orders (when they were clearly understaffed) rather than taking any initiative to go and do it herself as the manager. Was a joke of an experience and how the hell did that woman even get a managing job? I was a GM of a very successful restaurant and have never experienced that bad of a manager. She saw us looking around looking for someone for over 30 min and never came to say anything. Took 15 min to get a drink. We left and went across to Logan's where the service is so much better. read more

I've eaten at this Chili's many time. Most times I get mediocre service and mediocre food. The last time I went was terrible. I ordered a BBQ burger, and got a huge mess. The burger was half the size of the bun, and had so much sauce on it that it rendered it inedible. I won't be back. read more

Chili's - Bars Near Me - Gadsden, Alabama

Place has went down hill since Frett Micheals left. Even when I had bad food, he would come by and sing a Poison song and everything was good. Steaks are bad. read more