Wanted to just point out that our waitress was amazing. She heard us before we even sat down. Brought us our food and kept checking on us. Usually don't expect this from this type of restaurant, it was nice. Didn't even have to ask for things like napkins, extra ice fir drinks, nothing. Our runner, DeAndre, was also there to fill in where our waitresses was busy with other patrons. Overall, the place was clean, had good music playing and the service was on point. Gisela read more

Waitress was super rude. The new chicken bacon ranch nachos are trash! Won't be coming back read more

I went to a cancer benefit for an American legion member. I paid $200 for a basket which included five $5 dollar gift cards for Chili's. I went inside to have lunch and a young female waited on me. 5 minutes after I sat down, she came over. I ordered a water. She gave me a menu and saw her 10 minutes later. There were less than 50 people in the restaurant with at least four employees working. I ordered my food asked for a refill of water and never saw her for 15 minutes. She had a pitcher of water that was five boost over at a station so I had to get up and get my own water. I received my bill and explained to her that I had these coupons and she looked at me like she didn't know what it was. It was Chili's and it had chilies on and any participating Chili's. She came back to 10 minutes later, saying the manager said these aren't good but he'll accept them. I showed her my military ID for a 10% discount. I was owed $3.31 from one of the $5's, so that was her tip plus $3.00 more dollars which I should've never gave her. read more

Bar area ads are super LOUD!!!The games is loud but commercials are ridiculous static, ugly loud, and bad speakers Management never comes around read more

The food and salsa are very good. I got a huge doble hamburger with fries, no seasoning or flavor at all. Hubby got the ancho salmon for $20 plus, very plain and sad looking. The boneless wings tasted good. This food plus an ice tea= $76. Service was attentive and sassy witch I like a lot. The ambiance is very calm and the temperature was perfect. I think for the price I can find something better, tastier and local. read more

Chili's - Old Double Oldtimer w/Cheese* - Bars Near Me - Harlingen, Texas

Let me start off by saying this is my first time at a Chili's. Their Double OldTimer is DELICIOUS!! Super juicy! They didn't have a Shirley Temple on the menu but they were so kind and said that they were able to make one for me!! Litzy was super sweet and was able to communicate well with us!! She's super sweet and very open! I'm from Corpus Christi but would kill to come back to this location at Harlingen!! The overall vibe was super nice and chill!! Definitely a great experience for a first-timer!!!! read more

The food there is really good. The servers are very nice and attentive. It also has a nice atmosphere. I ordered the half rack of ribs, but to me it seemed like less than half the rack. The food was still very good. The restrooms are not very nice. read more

Chili's - Half Rack Ribs - Bars Near Me - Harlingen, Texas

took 10 min to be greeted when dead, manager seemed annoyed to walk us to table , server took a while, food was decent

Service is atrocious. Food was good. But service...ugh. Ok I need 85 characters but how many times can I say "but the service"?

Everyone is friendly enough, but it took us almost 20 minutes to get our first drink and then almost 15 minutes to get our check after we decided we were done. We will not be back any time soon! read more

service and customer service was awesome. they removed the street corn only reason i went there.

Baby back ribs and corn has always been delicious. Todays was very dry and tough. Ribs and corn tasted like they had been under a warmer for hours. My husband ordered the same and his was also dry and tough. For the cost of these meals it was a ripoff. read more

We meet with friends for a early dinner. The 6 oz sirloin was cooked perfect, tender, and very flavor. The mashed potatoes and broccoli were great. The service was outstanding and the restaurant was full by 6pm. read more

service was above satisfactory!! waitstaff Lina was polite and on top of our needs. Chili's problem is online menu info conflicts with real-time in-store products. Drinks plain - lack garnishes described on- line. Certain plates still listed in on-line menu not available in-store. Parents allowed to not control their children. children run and cavort around the restaurant, running and jumping from bench to bench. read more

Ordered a $15 salad and got a handful of lettuce. Literally took 1 fork bite in this photo. read more

Chili's - Bars Near Me - Harlingen, Texas

I had lunch at the spot. I would say the service was just over average since the attended me in a pretty good time. I usually have to wait or even take a seat while the final table for me when I come to restaurant like this (chains). The lady(Monica) that help me was very quick to take my order and was always making sure I wasn't missing anything. I noticed that on most of the reviews said they would take a very long time to take care of them but I personally didn't experience this. I had the spinach cheese chips which were all right but that's what I get for going and eating at a chain restaurant. I give them four stars for the great service that they provided but would say there is quite a few places I would recommend before this spot. read more

Chili's - Spinach cheese dip & chips - Bars Near Me - Harlingen, Texas

Terrible service, took way to long to be greeted by the waitress and to get our drink orders. Food was ok but far from great. No Coke products which is. Big negative for me. Do not recommend this restaurant at all. read more

Inconsistent food, but service at this location is usually pretty good. My favorites are their chicken fajitas and their super-crispy chips and salsa. The BF likes their strawberry lemonade and their skillet queso. Check out their "2 for $20" meal deals. Pay a few bucks extra and upgrade your appetizer. read more

Chili's - Chicken fajitas sans bell pepper. - Bars Near Me - Harlingen, Texas

The food was amazing always has been but the waitress took a bit long and we'd we try to look for her and she was not to be found. Would definitely recommend it to anyone and everyone. read more

Chili's - Bars Near Me - Harlingen, Texas

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no one greeted me today so I walked to the bar. asked for a small bowl of chips and salsa and was given a huge one big enough for 4 people. my quesadilla explosion salad which has been excellent at Brownsville locations had kinda imploded. I had to search around for the usual ingredients I think I found half a dozen black beans total. Hardly any dressing and salad was old and quesadilla was over cooked. As I was paying to leave the gentleman next to me sent his chicken strips back they were delivered cold. ill be going to the Usual Brownsville location from now on. ‍‍‍ read more

Sammie Hope is a take out star! She gets everything ready and insures I have all my sauces!!!! Love Sammie!!!! read more

I placed a delivery order with Chili's & I had an issue with Door Dash delivering the wrong food/order. I called Chili's (Harlingen, TX) & spoke with a manager & he told me to call Door Dash. I called Door Dash & was put on hold for well over an hour while being transferred four times. I got frustrated & hung up on them, while on hold & called Chili's again. I spoke with a different manager & she not only issued a credit back to my card, but personally brought me my food. She even threw in cheesecake for dessert. She went above & beyond. Just wanted to give her a shout out for her EXCELLENT customer service! read more

Ordered To Go today... southwest rolls, also full babyback ribs, it came with fries. The rolls were hot still & excellent. The ribs were unflavorable, tiny bit dry, sauce was so so, not at all succulent & tasty like Applesbee's across the street. The fries didn't stay hot, which was kinda expected, so, ok. The women's bathroom was terrible, needed some serious attention! Service at the To Go station was great, the gentleman was quite nice & helpful. read more

No matter how busy this Chili's gets, you'll be seated quickly. The drinks are made well - I was halfway drunk after 2 frozen margaritas and they didn't taste like they had any alcohol in them, but they were loaded with it, apparently. The food is delicious, hot and comes out quickly. You won't wait ridiculous amounts of time between placing your order and receiving your food. That said, the staff is great - even during busy, peak hours. And the guys that work here are cute, too. +100 points! read more

Awful service!! It took forever for anyone to come and greet us. It took forever for our drinks and chips with salsa to come in. Our food was cold. I went to the restroom and a two employee ladies were just sitting down talking and counting money. We didn't get any napkins or forks at our table. The bill took forever to come we literally could have left and not paid because no employee was around and didn't care. We haven't been to chili's in a long time. Maybe 4 years? Now we remember why we don't go there. Awful place. Never ever going back and I don't suggest or recommend it. 0 stars. read more

Our waitress was very impatient and walked away before we could even finished talking. She would harshly grab cups out of our hands for drinks. We ordered four fajita plates and the meat was pink and literally COLD!! When we told the waitress about it she brought a plate to take the same meat from my plate to recook it. We asked to speak to a manager who was just as rude. After we spoke to her the waitress tried to be nice but just came off as sarcastic. read more

Came to Chili's for a birthday dinner and was very disappointed with the experience. Server was very inpatient even after telling her we were still waiting for guests. Asked her for 5 minutes to look over the menu and she returned a minute later visibly annoyed and rushed us while taking our order. Took the orders and appetizers came out about 5 minutes before the meal did. She brought some of the food out and my steak was over cooked, but I was not about to deal with the rude server again. She forgot two plates and brought out the salad warm and wilted (with brown avocados), and cold chicken tenders almost 20 minutes after the rest of the food initially came. Had to flag her down for refills multiple times. Had to also ask multiple times for the checks and waited even longer for her to come and collect the money. The lack of training and good management is so evident, definitely need to focus on training your servers better in order to even attempt at keeping customers satisfied. Managers should also actually play the role of managing by ensuring the guests are enjoying their visit. Besides all this issues at the restaurant, we also had a guest end up with food poisoning after and was sick for almost 2 days after. Won't eat at this location again, not after this horrible experience. read more

The food was the best part of the total experience. Although many may say only chefs can cook, here it is proven that even minimum wage workers can cook too. The servers and hostesses are really the mostest and loved the way they treated my partner and I. The only thing i noticed that wasn't up to everything else's standards was the restrooms. Yikes! the floor was a little slippery and lost my balance a couple times. Will be going to the restrooms next doors, Camperos. Through it all, I am glad i dined here and will come again. The prices were so good too :D read more

My coworkers and I came for lunch today although I've been here many many times before. This particular trip our waitress, Bree was fantastic. I ordered the Southwest salad and it was perfect. I am always happy when I come to this chili's! read more

Went here for lunch today. I ordered a salad, I think it was called the Caribbean salad. The lettuce was warm and soggy, the mandarins were from a can. I have been sick all afternoon in the bathroom. Feel so sick still 8 hours later. read more

My granddaughter ordered fajita plate. What a disappointment. I'm not sure if they use precut meat or theirs but, the fajitas were cut with the grain instead of across the grain. Sad for an expensive plate. Overall... I won't go back for food. Even their skillet chili is different ... tasting and color wise. read more

Chili's - Bars Near Me - Harlingen, Texas

Order a burger, expect grease. But not to the degree of a congealed layer at the bottom of the container

Waited 20 minutes to be seated after hostess left. Finally got impatient after seeing several places open, so I asked the hostess when she finally returned and she stared that she was waiting for us to be ready. What an idiot! After ordering salsa, I found 2 shards of glass at the bottom of the dish. I had almost consumed one of them. After notifying the waiter, he didn't even apologize, just replaced it. The waiter rarely checked back on us and the food took 40 minutes to come out despite the fact that no one was either there. Terrible service, terrible quality, terrible chilis. read more

Last time we ordered at this location in Harlingen Tx...we were extremely disappointed. Ordered 3 entrees for pick up; it was pretty pricy which would have been fine if the food had been what we expected. It turned out to be missing the fries and the bread( which came under the sauce) was very soggy. The whole order was cold. I called the manager and all he did was ask for the server's name?! No apology or offer to remedy the issue. Too bad this town dies not really have many choices for upscale restaurants. In any case, we probably will not eat there too often. Their drinks are good...I do give them that. And also, I realize its a bar and grill so ...shouldn't expect great food. read more

The servers and staff are overall nice. Food is average. My two star rating is due to the kids they have here selling food (candy bars, candy, fruit cups) table to table. I've been here on two separate occasions and been approached while eating by young kids trying to sell me food. They've never mentioned any kind of fundraiser while selling the food they just go table​ to table asking for money. I find this a bit intrusive and awkward while I'm trying to eat. I also don't see how this benefits the business seeing as how their customers are now buying their dessert or appetizer from another source. Not a pleasant experience. read more

It's a 2.5. I rounded this one up. Sat down and the table was dirty. Waitress apologized and cleaned it. Ordered but my drink never showed up. I finally asked and she ran and got it. Food got there, fajitas, and she asked if I wanted to add rice. Food was fine. There was hardly anyone there but as slow as everything was you almost thought "there has to be some more customers hidden somewhere". The waitress would just disappear and then be all frazzled when she returned. She was very nice but it was just an OK experience. read more

The chicken tenders where made from a fish batter the after taste was not good. Burger was good Salas was good and the Prime rib burritos was ok. Beer was not ice cold. Queso had a weird after taste. Won't return..Sorry.. read more

As other Yelpers have mentioned, we are writing these negative reviews so people in Harlingen can empower themselves, get out of their chain restaurant rut, and find better places to eat. It is always crowded here. I don't understand why people will wait 45 minutes or longer to eat this oversalted, unimaginative food. Anyway, we hadn't been to Chili's in a long time but we got sucked in by a free kid's meal coupon on Sunday. My daughter is not yet 2 years old, so we know we are on borrowed time anytime we go out to eat. We sat without service for about 10 minutes. When the server arrived, he asked if anyone had helped us yet and explained that they had shifted the map in the middle of their shift. He apologized for the wait. Great, no problem, the slate was wiped clean. We ordered our daughter's meal first and it came out first, and she liked it. When our food came, we still did not get silverware so we had to ask for it. My hubz ordered a beer and I ordered a margarita. They said they were sold out of the beer my hubz requested. He ordered a different beer. It came out eventually, but by that time, we were trying to hurry up and finish our meals because our daughter had become antsy (I don't blame her). I tried to pay our bill early on in the meal with their tabletop Ziosk (which to me is the company's way of admitting their service sucks - you'll never flag down one of our servers so check your own self out) so we could just leave when we were ready. But the Ziosk wouldn't scan my free kid's meal coupon. I asked one of the servers to help, but he couldn't get it to work either. I asked our main server, and he said he would have to get the manager to override it. When I refreshed the screen, we were charged for two beers. I got up to tell the server, and again, he said the manager would have to fix it. I saw the manager walking towards us so I was glad I was going to be able to tell him personally about the poor service. But he never made it to our table. He stopped at the first table in his path and talked with them for about 10 minutes. I refreshed the screen again, and they took off one beer, but they never removed the kid's meal. Talk about a terrible manager! It was not worth the $5 we saved. Chili's, I am so over you. read more

I placed an online order picked it up and laid it out for the family. First the baked potato soup was orange rather than the normal white and very powdery. Disgusting. And the chicken fried steak was basically rubber glue breads and fried. Boy are their standards slowly falling if I wanted fast good I would have went to Wendy's. Another restaurant I won't be going to. I'll post pics of the rubber glue read more

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We were a family party of 12 with a reservation for 7:00 pm. We were celebrating 3 birthdays. We waited for 45 minutes for our table. They totally disregarded our reservation. What a disappointment! We decided to go to another restaurant. Never again will we go to Chili's! They almost ruined our evening!! UPDATE: The regional director actually called me. He was very nice about the situation and actually apologized. I was impressed with him! read more