I went in today service was somewhat fast but might have been too fast cause they forgot half of my food i ordered a triple dipper everything comes in 3 no ?! i only got two mozzarella sticks and two mini burgers the rest was fine but food was missing !! i was treated very well so i can't complain about anything else but come on y'all do better read more

At this Chili's location , there is a vibrant mix of a large sports bar area on one side and a traditional dining space on the other. The TVs in the bar side broadcast sports, creating lively energy, while the restaurant side offers a relaxed, family-friendly vibe. Our server was attentive and friendly, verified our order and brought our food out hot and fresh. A couple other employees (maybe the Manager and Assistant Manager?) stopped by our booth to assess our experience. They offer a flavorful dishes like the new honey chipotle cheese sticks (Saucy and full of sweet and tangy flavor yet still slightly crunchy), southwestern egg rolls (delicious), and chicken, steak and shrimp fajitas (served sizzling hot on a skillet). All of those things couples with their excellent service will entices a person to go back again and again. read more

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The best I can say about this meal is that the container it was delivered in was sturdy enough to eat out of and the food did travel well without the steam effect of plastic. The box itself was brightly colored with a blue background. The door dash driver got it to my home quickly. The food was mid-par but for Chili's who cater to those whose parents could cook but not well ; could have put a better fresher taste and heated it more. The food tasted as if it was waiting on me instead of I waiting on it! Most of it 93 percent of it was thrown in the trash along with whomever actually paid for it. The portion size was enough for 2 and maybe three to share! read more

Chili's - To Go container for Chili's - Bars Near Me - Lancaster, Texas

Hostess did not know how to take down a name and miner so she attempted to remember everyone order and their party size. Should have been the sign to walk away. Yet we persevered... Drink as good but the waiter forgot to bring it to the table. We saw it at the bar and he told us it was not ready. Food came out quickly but we were missing a set of silverware and the triple dipper did not come out with plates. We waited to get some but our meal was already coming out by the time we saw the waiter. Drinks were never refilled. I would recommend unless you really need something from Chilli's you go somewhere else. Chilli's should send in a new training program. Yes I spoke to the manager and she said they were n a wait so we should have expected slower service. read more

The fajita plates here are just my go to now. I especially love the trio (beef steak, grilled chicken, and grilled shrimp ). Since I mostly enjoy getting take out these days . This has been my go to meal at this place. It's always fresh and well presented as it is when I order it at the restaurant read more

Chili's - Fajita plates ... chicken and shrimp, and beef, chicken and shrimp - Bars Near Me - Lancaster, Texas

We had a terrible experience. We had to ask for silverware after our meal was served. $8 Michelob Ultras were flat. Grandkids cheeseburger sliders had no cheese. Everyone's fries were old tasty like they heated in the microwave. I had the fajitas and the vegetables were stuck to the searing plate. They were not busy at the time... there was no wait time. We'll not go back. read more

Service was ok. Food was pretty over the top gross. Husband ordered chili at chili's and it looked and tasted like it had been reheated several times. Hormel chili in a dented can. Food going back left and right from tables all around. Husband wanted cheese on his sandwich. No cheese. They brought a slice of cheese on a plate. LITERALLY. We started laughing. The joke was on us. Fruit flies everywhere. Came here to use a gift-card. Will not be back. We tried to figure out why the place was empty as we haven't been here in a minute. Now we know why. Look at the tenders they boast about. Yea. Don't come here. Ha! We order 3 for me and got charged single prices. I understand the margarita and queso but not everything. Overcharging folks $20. Check your ticket. read more

Chili's - Chicken tenders or toes? Terrible - Bars Near Me - Lancaster, Texas

Order a slide house salad with avocado ranch. Salad arrived via uber eats with NO dressing. I cannot eat dry salad. And I paid retractable for the house salad. I guess the people working there just do not care. read more

Food was decent. Server was friendly but service was slow. Not a lot of customers at the time either.

GREAT customer service loved the staff The food was great and it was a great atmosphere read more

Honestly i see why they have 2.0 stars this the WORST chiilis i been too! I ain't never been to a chilis that everything sucked ! for ONE! My chicken wasn't COOKED who serving raw chicken , so they offered to remake it i was like okay and it came out SALTY like the salt was blood pressure high salty ! And the magnet talking about they don't use salt YOU LIAR! If multiple people say it's salty come on. Then the drinks the new wicked drinks TRASH . And didn't have no bartender we waited 15 for a martini . They gotta do better and honestly it's my fault for giving them a second chance the first time the manger Beau was rude and food was wrong that time too but i wanted to give them the benefit of the doubt , won't ever be doing that again ! So if you want chilis go to one that ain't in Lancaster ! Safe your money! read more

I explained thoroughly how I wanted my burger. It came out cooked incorrectly with the incorrect toppings. I sat at the bar and he couldn't care less. 11/22 9:30pm read more

Our softball team came for a team lunch between games and it was great! They accommodated our large group quickly and took great care of us. Beau and Mia were both great in making sure that we all had what we needed. read more

The food was on time, excellent and the servers were very attentive and they shared the weight of service. I applaud the management staff for the comradery they have fostered in all their employees to work together. Wow! read more

Chili's - Bars Near Me - Lancaster, Texas

Ordered from here on DoorDash & my order came just as I ordered it & nothing was missing. All the food was fresh & hot.

I ordered food for me and my girlfriend for pickup and not only was the food out 10 minutes after the projected time, but the food was cold and they also forgot my girlfriend's cheese fries. When I tried to call them about the incident to see if I could go back and get the cheese fries, no one answered. I sat on hold with a pre-recorded message telling me all service members were busy (keep in mind it was a Wednesday at 5:00, it was not busy). read more

I went to chilis for my birthday reward alone and the waiter came and sat with me so l wouldn't be alone. My reward was a skillet cookie and l had to make a $5+ purchase in order to get it for free. I left stuffed and happy with a sugar rush read more

Chili's - Texas fries - Bars Near Me - Lancaster, Texas

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At this moment this would be a great place for a group of friends to order some drinks and some appetizers. If you need constant attention and frequent refills you may not want to go here for awhile. I think they are still short handed and are doing the best they can. The young lady taking the names at the door was unfriendly and behaved as if she was not happy to be here. She would only smile at her coworker but as soon as she would look our way that smile disappeared. Not a problem for us because we were on the list and we understood that was the extent of her job. Appetizers were quick and I requested some plates for our table but they didn't come so I went to kitchen entrance and was able to get them from the manager (I think it was the manager). Luckily the food to the table time wasn't dependent on wait staff and our appetizers were brought out by support staff as soon as the food was made ready. Our drinks were great and we enjoyed our evening because we didn't go to be waited on for food, refills, desserts - I even had to track down the server to get our final bill. I may not go back for awhile - the shortage of staff tends to drive me to locations that are kinda fully staffed. read more

Chili's - Triple Dipper - Bars Near Me - Lancaster, Texas

I had my daughter to pick up 4 margaritas from chili's to go for us and one of my drinks the Halloween margarita had a fly in it are they for real? I'm on the phone now as I'm doing this review to speak with a manager and I have been put on a long hold. See this is why people have to go to restaurants and show out. Please consider drinking somewhere else the cheap drinks aren't worth it. I called manager they claim it'll be 2 weeks before corporate can get my money back to me. I'm returning all the drinks for a full refund. Never again but I will be on top of them until I get my money back. read more

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Terrible service they were not even packed and they sat us we waited over an hour for our food host was awful and there's about 10 tables I would not recommend coming here ever read more

Had to get my food to go instead of dining in because of the gnats flying around the table .

This place has changed since my last visit years ago. The food is better and the service is more professional. I will be returning soon.

This was a wonderful eating out experience from the quality of the food, to service and friendliness of our server! We will come again :)

This Chili's is racist towards white people Trying this place again with my coworkers. I'm white but all my employees are not. I came in first and asked for a table of 8. The host who was not white said 45 minutes . My coworker who is not white requested the same 8 and she immediately took us to a table. They are racist here. They hate white people read more

Chili's - Bar area where you normally get food quicker but not at chill's in Lancaster Texas racist they hate white people - Bars Near Me - Lancaster, Texas

I really want to like this location as it is close to my house. I ordered a 10oz sirloin via curbside to go. I guess they started cooking my steak the day before because that's how overcooked it was when it was brought to me, even tho I ordered medium well. My dog is eying it, I may share it with her. Very disappointing and it's not like it was cheap. read more

Chili's - Bars Near Me - Lancaster, Texas

For starters our waiter didn't check up on us to ask for refills, out entire service. On top of that she completely messed up our order , it took them so long to bring out our order that they just assume that we wanted it to-go which we didn't. Lastly no manger's asked how our service was. honestly I'm not one to leave bad reviews but this location of chili's is slow and very unprofessional if you have the time just go ahead and go to the next closest location. we sat for 30mins plus going through our bill trying to get it right. read more

Placed a large party order to go. The food was ready on time, and very good. . Excellent service, especially from Ethan. Will definitely use again. read more

They don't greet you when you walk in. Don't even acknowledge you. Sat us in the back and they dropped things on the floor. My order was wrong and food was cold. If I could rate 0 stars I would. Customer service here sucks. read more

I love your pasta and cesar salad but after waiting 25 more minutes for burnt, overcooked quesadilla. Ugh read more

Chili's - I love their pasta & Cesar Salad was good but what is this? Dried, overcooked so called quesadilla - Bars Near Me - Lancaster, Texas

I DoorDash, Everyone inside has been waiting to get their orders taken for over 45 minutes now, including the door dashes outside, the staff is horribly trained, NOBODY in the staff has any pep in their step, this Chili's is trash read more

Chili's - Garbage - Bars Near Me - Lancaster, Texas

This place need a good cleaning and better service they don't care about Customer service I came to eat here and I ask like five different people for a drink and nobody care what I was saying I saw the manager and told him what happened and it was the same shit came here Sunday at night they need to fire all the people with the manager and get people that want to work. Never again I will come here that why they are saying there closing Chili's around Texas now I know why read more

Went out to dinner with some good friends and had a great steak. They all enjoyed their meals as well. So, food alone would have gotten 5 stars. However, one of the waiters brought out my steak and just expected I guess that I would start eating while everyone else sat there waiting for their meals. Not going to happen. Luckily, when I explained that I wasn't going to eat without them he rushed off to make sure the rest of the meals would soon be on our table. So, I waited, but at least I got a nice shot of the food while it was still sitting there hot. The second issue was involving our primary waitress. Nice lady, but clueless when it came to people eating out. We came to enjoy ourselves, so I don't want nor need to hear stories about how this was her second shift she picked up. The cooks are all crazy and can't seem to get the orders out correctly. Or that she is a single parent trying to just make ends meet, and on and on. I get it. Been there and done that myself. However, we were there to enjoy each other's company. Not hers. So, her interaction really put a damper on things; and made things uncomfortable. We survived though, and will try this Chili's again...because the food was good. read more

Chili's - With the exception of the green onions. Which I don't like and requested not to be on my meal. The meal itself was awesome - Bars Near Me - Lancaster, Texas

Bad service !!!!' we seat there for 10 min to get our drinks and we wait almost 30 min to get the check and she was trying to ignore us...

Been here a few times, I always order the same thing bc it's easy and not hard to mess up (Cajun chicken pasta) but they're usually pretty slow with making the food. The waitress was really sweet and attentive however. My friend ordered the Alex's Santa Fe burger and asked for lettuce and tomatoes but no onions. They forgot the lettuce and tomatoes and added onions, SMH! They also forgot the avocado (main reason he ordered that burger.) We asked for the missing condiments and by the time they brought them, his food was already cold. I ordered the new Tito's Watermelon Spritz and it was really good, will probably come back for the drinks and my pasta LOL read more

Please! Stop adding the shredded cheese and tortilla chips into the soup (ESPECIALLY FOR TO GO/ CURBSIDE) it turns the soup into a pile of mush mess and makes it extremely salty. Speaking for myself I like the crunchiness from the chips when adding it on my own. You guys added so much chips and cheese I couldn't even eat it from how salty it was. read more

Chili's - Mush - Bars Near Me - Lancaster, Texas

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1) Order was brought to curbside 20 minutes past pickup time, 2) Curbside server held my drinks hostage asking if I was going to tip when in-fact I tipped $9, 3) condiments requested with the order were left out so I had to go in and get them, and 4) EVERYTHING was burnt and dry. read more

Officially done with this location... picked up dinner through online ordering (which was an - easy process for pick-up even with COVID restrictions) Once I got home, I began with my salad, opened container, placed dressing and noticed eyelash hair in middle of my salad.... Needless to say - I threw away the meal and wasted money on what I hoped would be a delicious meal. read more

Chili's - House Salad - Bars Near Me - Lancaster, Texas

My family and I decided that we would give Chili's curbside a try to avoid dining inn during this Covid season. I placed the order online for four orders of a Full Rack of Ribs with the fries and roasted corn. The online ordering process was simple enough. They sent me an email with instructions on how to pickup my order and the time frame. I arrived approximately 10 minutes before the actual pick up time and let them know I was there. They came out and acknowledge my order and said that it would be right out and it was. So as far as the curbside service it was spot on. My issue came when I got home. Now mind you I ordered a total of 4 full rack of ribs with the fries and roasted corn. I spent a total of $85 for this order. To my dismay I first noticed that the full rack looked more like a half of a rack of ribs. These were not the standard full rack of ribs that you expect if you were to buy your own out the store. But the main issue was that the ribs were totally overcooked. I mean to the point of dried out ribs and the were crunchy. Like I had just ordered beef jerky or something. And this was the case for each and every order of the ribs I ordered. So all four rib dinners were overcooked and dried out. The fries were undercooked. The only thing that tasted pretty good was the roasted corn. I was highly disappointed and very upset that have paid so much for this meal only to get terrible food in return. Needless to say I won't be back. This was the Chili's location in Lancaster, TX off of I-35. Don't waste your money or your time. read more

The service is much better in the last 2 months. The wait time for was under the recommended time and it was clean.

I just placed an order through DoorDash and I'm pretty certain that I was given a cup instead of a bowl of soup like I ordered. read more

Chili's - no way a bowl is this small - Bars Near Me - Lancaster, Texas