Excellent service, the staff would get 5 stars. But for some reason I only go here if someone else wants to go. I'm ok with their food, but so far nothing on their menu is something that I have to have. You know that feeling you get where you have to have something that you crave and you must have now, that hasn't happened. I do try new things every time but it just strikes me as average...yawn read more

We did the contact-free pickup tonight. We had a difficult order for a family of 4 (one of which is Vegan) - and it was done exactly right. The servings were abundant, and delicious. Dinner was the highlight of our sheltering at home, living out the Apocalypse day. Support this business! read more

Seriously what the hell happened to this location!?! I used to come here ALL the time over the past 2 years but I haven't been here for a couple months and disappointing is all I have to say. Came in and sat at the bar for lunch on Saturday it really wasn't that busy and it was just one thing after another. My friend and I had ordered almost the same exact meal (just slightly different) we had the fajita trio I had mine plain and she wanted hers with all the peppers, onions and spices. So our food comes out and to our surprise there is only ONE plate! Seriously idk how this guy did not here the TWO separate orders. Of course at that point we are forced to send it back and wait for another 20+ minutes for our food to come out. And of course I had to talk to the manager to make sure they didn't just put that one plate (that was completely plain mind you) under the heat lamp to sit there while they cooked the other one. I'm not going to eat some nasty heat lamp food because you messed up. So finally the food comes out after 25 minutes and the next thing I know is I look down and my plate has all sorts of spice on top of the beef, shrimp & chicken. I ask the guy why is all this nasty red spice sauce is on there and he tells me he thought I said I just didn't want peppers & onions. What part of PLAIN is that difficult to understand especially after the first plate that was brought out didn't have anything on it! Needless to say the newer manager didn't do a damn thing no discount no apology absolutely nothing. What was supposed to be just lunch ended up into an early dinner because of their constant mistakes. I never have had a problem here so this was disappointing to say the least. I even remember when the manager who was there at the time first started & it wasn't too long ago and even then he was completely useless with a very unruly customer who was a constant disruption. Seriously bring back the Chili's I'm used to!! read more

We were hungry and I was thinking Chili's would be much like Applebee's. You know great food and service? Well boy was I wrong. The restaurant was super loud and it was difficult to talk. We were hungry and ordered Nachos. Seems like an easy plate to make, but they bring us 5 chips (no kidding!) with beans and cheese on them (sort of like mini cheese crisps). The presentation was horrible, they tasted even worse. I end up ordering a chicken salad and my friend something like a rice black bean bowl. I was brought a huge salad that looked awful and tasted worse. Just wilted lettuce and chicken (that tasted like it was old). I ate two bites and had had enough. The waitress had no desire to provide us with any level of service and kept on coming back to us almost rushing us to leave. This was almost the worse dining experience ever! Stay Away! $30 for a awful appetizer and two entrees. Never again. read more

I guess as I'm getting older I'm seeing the value in things a little more clearly. I used to really enjoy going out to eat and didn't ever stop to wonder if I was getting a good deal. Lately, though, I've been paying close attention to what all of the foods cost and comparing them to other eating establishments. My daughter's school was having a fundraiser at this Chili's last night. It was the kind that they donate a certain percentage of the total bill to the school. We try to help the school whenever we can, so we decided to make it a fun night out with the kids. My daughters enjoyed themselves and saw a few friends, and we all got to relax and let other people do the work. My issue with this restaurant, though, and why I gave it two stars, is strictly with the value of the food. I understand that the costs of everything are increasing, so business establishments have to raise their prices accordingly, but they should still be able to offer a decent value. We ordered the Southern Smokehouse Bacon Burger for my wife and I to split, and the kids ordered a corn dog and a quesadilla. My wife and I usually split meals because they are so big and calorie-laden, and it helps to keep costs down. Most of the time we leave feeling full and happy. When they brought out our food this evening, though, my half of the burger was tiny! The burger was supposed to contain bacon and onion straws, and according to pictures, was supposed to be packed with them. There was a tiny piece of bacon on my half, and a few scattered onion straws. I looked over to my wife's plate, expecting to see the bulk of the toppings on her burger, but her toppings were as pathetic looking as mine. The size of her half of the burger was not much bigger than mine, either. She said hers was exceptionally greasy and didn't taste how she expected it to taste. This was a little burger to start out with, and splitting it only made it worse. And it was $10.99!! The burgers are, like most places, served with french fries. When we split meals at other restaurants, they usually give us both a full portion of fries. I know it's not the healthiest thing to be chomping down, but because we go out to eat so infrequently we don't worry about it. We want to get a pile of fries with our meal. The amount of fries delivered with our meal last night was a joke! My wife had maybe fifteen fries on her plate, and I had about eight. Seriously?! I know this restaurant is in business to make money, so they don't want to give everything away, but how much does an extra handful of fries cost for the few people that are splitting meals. The kids meals were, in their opinion, good. The corn dog and celery sticks were quickly devoured, while the quesadilla and oranges were left mostly intact. (typical kids!). I tried a few bites of the quesadilla. It was ok, but was pretty small because of the meager amount of cheese. The kids meals, with the included drink, are $4.99. Not cheap, but not outrageous either. I like to leave every restaurant feeling that I got a good value for my money. I know that a good restaurant can give me that, while still making a decent profit off of me. When we left last night we looked at our bill and reminded ourselves why we don't go out very often. My wife said that she's going to keep the bill, so that any time she craves this type of food she can look at it and remind herself that we can eat much better and cheaper at home. Or at least at a restaurant that gives us our money's worth. read more

Rude bartender Needs to learn how to fix drinks instead of arguing about it...specially when someone in training is making them and he didn't offer to help or fix the matter..... read more

Worst dining experience ever. NFC AFC championship games playing and very few customers in the restaurant. Food was not cooked to order. Brought out the wrong food. Not once. Twice. Kitchen was a complete disarray. Wait staff had no idea what was going on. Server was trying her hardest but to no avail. Absolute disaster. read more

To-Go is horrid. I ordered a few nights ago and had they not closed early for "maintenance" I would have driven right back and returned all the food. I didn't eat a bite of my chicken crispers because they weren't even breaded and fried! I have no idea how they cooked them but it was not right and I didn't eat it for fear of getting salmonella. My parner's "medium" burger was so rare it was raw. All our sides were cold, mushy, and disgusting. Literally out of 2 entire meals and chips and salsa, only 1 burger was eaten. Absolute worst location to date and I'm rethinking chili's in general after it. Unacceptable offering salmonella chicken and that's so called "food" to people. read more

Over 15 minutes to receive waters. Brought the wrong drinks, but did eventually correct it. Burger was way under cooked and fries were not cooked all the way through. Kind of like eating an uncooked potato at the center. Was not a busy time of the day, at the time only 3 or so other tables in the dinning room. read more

Came here with a group of 8 during lunch time around 12:40pm on a Sunday and had to wait over 30 minutes. When we sat down, our waiter was really nice and attentive. We ordered the trio dipper and the new bacon avacado chicken sandwich on a pretzel bun. The pretzel bun was super rock hard and was not pleasant to eat because it was cutting the roof of my mouth but we kept the dish anyways. The trip dipper came with honey chipotle wings, southwestern eggrolls, and big bite sliders. the sliders were cooked to death and it was so tough and dry, we will not be ordering that again. the honey chipotle wings were really good though, the sauce was sweet and tangy and the eggrolls were good as usual. I liked how they have the new table kiosks where you can split and pay your bill there without a lot of server interaction. Service was great but the food and wait, not so much. read more

Oh Chili's. You really let me down this past Friday night. From the cheese fries being old (as if they had been reheated and reserved) to the cooler than average steak. I did send the cheese fries back and got a piping hot new order but I didn't send back the steak for fear of what may have been done to it after sending back the fries and also for fear that it would come out a hockey puck. I will say that even though it was not as warm as it should have been, it was at least cooked to perfection. I will say that I was not the only patron sending food back in my area. The table in front and beside me also sent back food for various reasons. At least I wasn't alone in my food unhappiness. Eh I may come back again someday but you are not on my go to list anytime soon. read more

This location has always been pretty good. The food is fresh and tasty and the service is great! I don't go here often but when I do they have the gluten free menu readily available for me and they know what items are on it (or I'm lucky and get the right waiters!) Love the lunch combos! Great value! read more

I'm not a big fan a big chain restaurants, but I can always count on Chili's. When my wife and I were dating, we would usually go here once a week for chips and salsa and buffalo wings and a couple of drinks. Now that we are married, it is still a good place to go if your looking for some quick decent food. read more

Great job on a busy Friday night! I came here to celebrate my birthday and our server was on point. He kept our drinks flowing and our mouths happy. The Original Chicken Crispers never disappoint. I liken the breading to Long John Silvers chicken only way better flavor and much more juicy. They have a 2 for $20 deal with an appetizer and two entrees. What a deal! The only negative I see is that the drinks are a little pricey. They are pricey enough that we can't get food and cocktails without the bill being huge so I just get soda, which is a bummer. Love this place and hope for more drink specials! read more

Been having lunch here for quite a while. I am impressed with the staff it seems they have all been there for a very long time. I really like the changes they are making. read more

I'm actually surprised at the large number of low ratings. But maybe I went here on a particularly good day. A few months ago I decided to have my lunch break at this location. The waitress was warm and friendly, almost going out her way to make sure I was satisfied with everything. I rarely interact with restaurant employees but I made some small talk with her during the few minutes she wasn't busy. I paid the bill when I was done with my meal and gave her a generous tip. she deserved it, I think. read more

One of the best locations! My waitress Francesca was very attentive and provided the best customer service. Rebecca, the manager was the sweetest and was very accommodating. Couldn't have asked for a better experience! read more

Got good fast service and I love the southwestern egg rolls! Don't know why so many bad reviews, I had great service and food.

My boyfriend and I love Chili's for a quick bite. This particular time I wanted to mention the awesome service that we got from Cory. He was awesome and went above and beyond to make our stay more special than the rest. Now I'm gonna go enjoy my food coma read more

Went here last night for date night with my hubby. The staff was super friendly. They opened the door for us and were very fast with seating us and getting us our food. Amanda was our server. She was ao nice and took such good care of us. The prices are great and so is the food. The portions are awesome, I always get to take home food for lunch the next day. I love this place. read more

Look, it's Chilli's, The food is decent (you know we all love those chicken crispers) and it's totally kid friendly. That's why it gets 4 stars. I didn't wait in line for more than 5 minutes. I called ahead for a table. The kid got the mac and cheese, which he pounded. Mom and Dad got to talk. Everybody ate, chatted, and enjoyed themselves without meltdowns. For that alone, it's worth 4 stars! read more

Came in and three different servers walked right past us. No acknowledgement. No "Hi, we will be right with you. " Nothing. They need to train their staff better!! Finally we just sat ourselves in the bar. Luckily Dave saved the experience. read more

Ordered online to be delivered curbside. After waiting 15 after the time food was supposed to be brought out I went inside. Discovered Ivwas just forgot about and food was sitting out getting cold. Curbside pickup not recommended read more

My husband and I come here for the great service at the bar and the margaritas. I must say that Victoria is the BEST bartender I have ever had the pleasure of meeting. She knows what we drink, and she even orders my salmon well done without me having to ask. I am comfortable enough to sit at the bar by myself when I know Victoria is going to be there. It's a chain restaurant, but she makes you feel like it's a small family owned restaurant. Dave will also take good care of you. The food is always tasty and I appreciate the additions to the menu. read more

Great service tonight. We got a free dessert just by showing our phone with retailmenot. We had the triple dippers and the new Southwest Pairings, which I highly recommend. Only negative was a very loud lady in the nearby booth. read more

I haven't been here in quite some time but my daughter got a gift certificate and I decided to try it shin and Unfortunately my experience here was not so good again.. Ordered the Tito's punch & it was watered down with no alcohol taste, ordered the low calorie steak with avocado medium n it cane in medium well I told the waiter and he said well u ate a lot of it (its only a 6 oz with 2 ounces of fat) or else I would've told my manager.. Really! Ya I'm done with chillis all together..! So many other restaurants to choose from.. read more

Only a 30 min wait to be seated and great food and drinks. Only draw back was that it seemed they forgot about us, food took longer then usual but was great once it arrived. But after being at the fair all day it was good to sit down! read more

Food was great, as were the prices. Shared the 2 for $20 with my husband & left full. I had the chicken fajitas & he had the honey chicken crisper things. Also had the cookie skillet for dessert, yummm! Service was good. read more

Been to better Chilli's for sure. The staff here is usually nice and seem to be helpful, but I have had major issues with food quality and slowness recently. The last 3 visits we had something go wrong, whether it was a long wait for food or the food arriving under cooked. It seems that the kitchen staff needs to get their act together. read more

My families favorite restaurant ever! staff was so welcoming and friendly. They always have great specials and prices. Defiantly recommend any location. The waiter was able to memorize every meal all 4 of us ordered without writing anything down and everything was correct! read more

Food was good but fries were barely warm. Server was good, and friendly.

I try to make it here at least once a week. Consistently good quality food and great service every time I've been in. Pretty good happy hour menu but I usually do their dinner for 2 promotions and Presidente margaritas. read more

I can't say that I've ever had a bad experience at this particular Chili's. That being said, they have definitely stepped up their game. Our waitress was Savannah and boy was she amazing. She thought about bringing sides of ranch for my daughter before we even did! Drinks were great and she seemed like an expert on the menu. She even helped me choose my meal which was the sirloin with grilled avocado. Never thought I'd say it, but it could have been one of the best I've ever had. And I think I paid $12 for it! I used one of the frequently emailed coupons for a free appetizer as well!! Overall, I felt very welcomed here, food was amazing as was the service! If you're skeptical, give them a shot!!! read more

I did not enjoy my experience here tonight. I'm not normally a fan of chills, but I wanted to give it another try. Steak was a bad cut and not good at all. Only reason I give it 3 stars is because the waiter was good and the manager took the steak off the bill. read more

Terrible experience! From the attitude of the hostess to the overcooked cheese fries TWICE. Hey atleast I didnt have to pay for the overcooked fries. The manager defended the kitchen the first time by saying they were right out of the oven. Waitress was friendly but once there was an issue with the fries, she disappeared. If I wasnt desperate for a place to eat later at night,I wouldnt have stopped here. Avoid this location at all costs, go up to Happy Valley rd instead for a better experience. read more

Great location! food and service was incredible. Angela took great care of us with her upbeat attitude and sense of urgency. service is important to me and she impressed my brother and me for lunch today! read more

Our waiter was very friendly and tried hard. He was very busy and received no help. Not even with clearing tables. There food was typical Chili's I'd give 3 stars if there was some teamwork and or waiter could have done a better job read more

Never a bad experience when I come here, and I have been going to this Chili's for 5 years now! The service is always great and the food is always perfect!! read more

Love this chili's. Friendly bar staff and always quick to serve. Victoria it's the best!

Great service and food! We have never had an issue and are always happy to return. There is something to be said about good customer service, more places should concentrate on that. read more