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    Chili's

    3.0 (78 reviews)
    ModerateBars, American, Tex-Mex
    Closed 11:00 am - 11:00 pm

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    CHILI'S ATMOSPHERE

    What's the vibe?
    Casual
    Good for groups

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    Recommended Reviews - Chili's

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    Reviews With Photos

    Chicken ranch nachos
    Matthew C.

    I got the chicken ranch nachos for lunch and they were so good. The waitress was on point with all our drinks and food came out hot with no problems. The place was very clean as well.

    Broccoli, chicken tenders, baby back ribs, jalapenos sausage with cheese.
    Cliff W.

    For date night we went to Chill's! We ordered the trio saucea chip dip. My wife honey chrispers and was craving meat! I end up getting the small ribs, jalapeno cheese sausage, and steamed Broccoli. Gezz I couldn't not finish it all. But it sure did taste great. Our waitress was very nice and gave us some helpful options. We we're very happy and I was meat drunk. LOL! Thanks for a great time. The hostess was very professional and dressed nicely.

    Cajun Chicken Alfredo Pasta

    Food is always great, service can be slow but seems to be short staffed a lot which I understand they can't help. The servers make up for that with their kindness and great attitudes. I love coming here just to chat with friends and catch up.

    The inside of Chili's and seating area.
    Manuel M.

    Of all the chain restaurants, Chili's is one of the few that when one visits, one feels at home. And it is written that "Home is where the heart is." I've had an opportunity of having eaten at the Chili's in Boston, Massachusetts and of Miami, Florida, and both haven't disappointed me. On the contrary, I've given them my business by taking my college students to eat there (everyone paying for their meal) on the last day of class. So it was a pleasant surprise when I found out that Chili's would be opening in Roanoke, Virginia! Today, I decided to go try it out and see if it lived up to it's great reputation of the past and if the reputation of the ones located in two big cities can compare to the one in the Star City of the South. As we arrived at the restaurant, which is located in the surroundings of Tanglewood Mall, the building looked modern, very clean, and well designed, with large sparkling clean windows all around. It had its main entrance up front and a side entrance for To Go orders on the side of the building, with plenty of parking all around. As soon as we entered the building, the wonderful modern, yet cozy interior design of the restaurant, made you feel relaxed and comfortable. The host welcomed us with a big smile and sat us in a nicely located booth where we looked at the menus. They were nicely designed with pictures of some of the main items in the menu. It didn't take long for our waitress to show up to greet us and take our order with a big, friendly, and genuine smile. I ordered the Bacon Rancher: two juicy beef patties, six slices of cripy bacon, house-made ranch, American cheese, sautéed onions, and pickles. My friend ordered another of the same. As we waited, I downloaded the Chili's Reward app and signed up, after seeing an invitation on an electronic TV screen on the table that was also how the bill would be shown and paid at the end of our meal. A young man, who was also very friendly, brought our food to the table in a very reasonable time. And the burger looked as well as tasted delicious. The buns were soft and fresh, the paties were well cooked and juicy, the bacon were crunchy, and with lots of flavor, and even the slices of pickles were fresh and crunchy! Our waitress came by at the appropriate times filling our water glasses with ice water that, by the way, tasted like nice filtered water. This can't be said of many fine restaurants in town. For dessert, we ordered two small size Molten Chocolate Cakes. These have always been my favorite at Chili's. The young man brought us the desserts with sparkling colors highlighting the freshness of the desserts. It also was fresh and delicious. Just look at the pictures I took and one picture is worth a thousand words. The Chili's in Roanoke not only did not disappoint me, but rather greatly impressed me. One can say that the Star City now has the luxury of having a Star Chili's as one of its restaurants. I highly recommend this restaurant to everyone in the Roanoke community and in nearby cities and towns. And will definitely be coming back for more!

    Old timer .

    Service was terrible ...We order an appetizer that they never brought us. After waiting 30 plus minutes for our food they didn't give us the salad or soup. Bartender said they were having issues in kitchen. We notice others getting their food and appetizers. She said she would comp us for the inconvenience but she actually raised our prices instead on the check . Then when we pointed it out she was little snippy. Disappointed to say the least .

    Bill
    Fran T.

    Food is awful. Wendy's and five guys have a much better burger. Takes forever to get your bill and then we were overcharged. The waitress said wait I'll be back and she never showed back up we had to get up to go find a manager. While we were sitting there the bill kept getting higher with drinks added.

    Chicken tenders with Mac n cheese.
    Tom M.

    So it's been open for about a month now, but there it is still quite a crowd. The food was good and properly prepared. There is plenty of staff and they were attentive. We got pretty much what we expected for this brand. It's much better than Applebees or TGIF. You get a consistent experience and we're glad they finally came to Roanoke!

    Chili's Exterior

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    3 years ago

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    3 years ago

    Everything was fantastic love the food there and employees were friendly and quick. Thank you for coming to Roanoke.

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    3 years ago

    Delicious food and friendly service. We enjoyed margaritas at the bar while waiting for a table.

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    3 years ago

    Poor service, bad food, estimated 20-25 min wait time and we waited over an hour. Won't be back.

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    3 years ago

    The manager was amazing here, great guy and the food was so yummy! Gotta give them props for just opening and adjusting to the area!

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    3 years ago

    When We got seated they were right there to get our order and for it just opening the food was perfect

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    3 years ago

    The food was great, but the service was very slow. I will probably return and hope for better service.

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    3 years ago

    Nigel was an amazing server his attitude really brought the whole experience together

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    3 years ago

    the food is good but the customer service is freaking horrible horrible horrible horrible horrible

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    Page 2 of 2

    Ask the Community - Chili's

    You might also consider

    The River and Rail - A fork holding a piece of the Oyster Wraps appetizer.

    The River and Rail

    4.3(324 reviews)
    2.3 mi
    $$$

    After being ranked 4th among Yelp's Top 50 Most Prolific Elites of 2025, a distinction recognizing…read moremy consistent community engagement and high-quality contributions, I decided that this year, as an All-Star Yelp Elite, I not only wanted to be the first to discover new restaurants and businesses, and bring them to the attention of the public, but also to go back and write follow-up reviews on those restaurants that impressed me the most during 2025, and The River and Rail Restaurant located in Roanoke, Virginia, is a perfect example of one of them. Going back to this restaurant after the great honor that I had received from Yelp, made me recall the first time that I dined here. I invite you that after reading this review, you go back and read that one, and view my photographs accompanying it, because it's one of which I am most proud of, and an experience that I will never forget and forever cherish. I arrived at the restaurant on time at five o'clock sharp and as I waited for them to open I had an opportunity to meet and chat with a couple who had been loyal customers of this restaurant for years since it first opened. They, as well as I, were aware of the beautiful location of the restaurant on one of the most exclusive neighborhoods of Roanoke. As soon as the doors opened, I allowed them to enter first and then when the host came back she gave me a warm and friendly greeting, welcoming me back, and took me to an ideal table, where I had a perfect view of the entire restaurant, from their open kitchen, to their bar, to the entire dining room and entrance, allowing me to capture in photographs the real feel of the ambiance of this cozy, yet elegant, upscale Southern, New-American restaurant known for its scratch-made dishes using locally-sourced, seasonal ingredients, including house-cured meats and pickled vegetables, as well as very creative cocktails. Shortly after I was seated, my delightful server Caroline arrived, and after a warm greeting took my order. To drink I order their Strawberry Fields Forever Mocktail. As appetizer I ordered a half dozen Oysters together with their famous Oyster Wraps. And as my main entrée, the Painted Hills Filet, cooked medium-rare. All the staff seemed so happy to see me and the manager came by to say hello and congratulate me for my outstanding Yelp accomplishment of 2025. My excellent server made sure that my order was well-paced, came by at the appropriate times to fill my glass with water and see if all was to my liking. Everything tasted amazingly delicious. Starting from the unique taste of my creative mocktail, to my flavorful appetizer, to my exquisite Filet main entrée that was so tender and cooked just right. The chefs in this fine dining restaurant are amazing and the quality of their meats is top notch. For dessert I had one of my favorite desserts, since I first had it there, their Dark Chocolate Panna Cotta. This dessert is absolutely mouthwatering. What an extraordinary dining experience I once again had there. Fine dining at its best. For those very special occasions, I highly recommend this restaurant. Or you can always make any day special, by dining there.

    The River and Rail is a small establishment so I'd recommend making a reservation no matter the…read moresize of the party or the day. The food comes out fairly quick, the menu is concentrated while still offering a large variety of options. The cocktails are good, though neither of us ordered from the cocktail menu, they have a full bar so you can order whatever you please. Service could be a little more vocal/communicative but it seems staff is perhaps limited? It was good but there's room for moderate improvement for sure. The Chicken Liver Mousse was absolutely amazing and I'd return again and again specifically for this dish (go ahead and order extra bread to come with it)!!

    Photos
    The River and Rail - The kitchen and server picking up some meals.

    The kitchen and server picking up some meals.

    The River and Rail - The Chocolate Panna Cotta dessert.

    The Chocolate Panna Cotta dessert.

    The River and Rail - A spoonful of the Chocolate Panna Cotta dessert.

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    A spoonful of the Chocolate Panna Cotta dessert.

    The Front Row - My BBQ Burger.

    The Front Row

    4.2(9 reviews)
    3.5 mi

    I've oftentimes have driven by this establishment and wondered what's inside. So today I decided to…read morego and explore it. After all, I've often liked to sit in the front row when attending live events. What I found was a bit disappointing. More than a restaurant this is a place to drink beer and cocktails while watching a game on a large screen TV. It has a very limited food menu and when I went the place seemed deserted. While I was there only one other customer came in, drank two beers while watching the big screen TV, talked.over the phone, and left. My server was very nice and friendly, but the food left much to be desired. I ordered a BBQ Burger that was listed on the menu as a 1/3 lb Angus burger with onion rings, bacon, cheddar cheese, and BBQ sauce. Sounded great but I invite you to view my photographs accompanying this review. The beef patty was small and dry and the one onion ring looked beaten. Even though it has a pool table in the back and signs up that seemed to have activities going on throughout the week, this is not a place that I would like to be in the front row, especially for the poor quality of their food and questionable ambiance.

    I don't get the positive reviews. We went for lunch on a weekday and the place was dead. The…read morewaitress was inside watching TV and the cook was outside smoking. The ambience of the place left much to be desired. I won't eat at a restaurant that is empty at a time it should be full. I figure others know what I don't. Not recommended.

    Photos
    The Front Row - The bar.

    The bar.

    The Front Row - My Coke.

    My Coke.

    The Front Row - Nothing fancy from the outside.

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    Nothing fancy from the outside.

    Lucky Restaurant - Close-up of a spoonful of one of the Oysters from my appetizer after having been dipped in the sauce.

    Lucky Restaurant

    4.3(367 reviews)
    3.7 mi
    $$

    First time trying Lucky and I'd give it a 4.5 rounded up to a 5. The menu is local farm based so it…read morechanges seasonally and is a bit limited. I was disappointed because I was hoping to try a soup or scallops I'd seen in Yelp pics but they weren't in the menu this time. Which is the roll of the dice you pay for fresh creative menus. Dining area and bar have a nice vibe with attractive art work. Dim lighting and smaller tables make it cute for a date or a solo business diner like myself. The lucky cube drink was creative and tasty. Brussel sprouts were also unique with a tahini sauce on top and perfectly crispy chickpeas. I'd seen "Smoke in Chimneys Trout" on a few menus in Roanoke this trip but never heard of that before. Looked it up and learned something new. They are trout that are local and prized for living in a lime stone aquifer rather than a river. Giving them a clean light slightly sweet taste, no essence of mud that can come with other river fish. I've never ordered trout in a restaurant, But when in Rome... Lol. The fish itself and the portion was really good. Wish I could remember my waitress' name. She was knowledgeable and just had a really warm, friendly energy.

    I came in for the fried chicken because other reviews were very positive .. the coating was v…read morecrunchy , plus , however it was really burnt ! Ir was really over cooked ; plus had little flavor . Needs a little salt and pepper .... Better chicken at Popeyes or Bojangles .. Mashed potatoes were excellent . I wa not impressed with the Kale and still think there may be fatback in it ... even though the server swore there was no pork on the dish .. anyway you can try for yourself .. maybe I just came on an off night . My server was very nice ( Alyssa ) BTW.

    Photos
    Lucky Restaurant - The first, small and cozy dining room as you enter the restaurant is used for small groups.

    The first, small and cozy dining room as you enter the restaurant is used for small groups.

    Lucky Restaurant - The Smoked Seven Hills Meatloaf with brisket, pork, shoulder, house bacon, peas, and carrots.

    The Smoked Seven Hills Meatloaf with brisket, pork, shoulder, house bacon, peas, and carrots.

    Lucky Restaurant - A close-up of a bottle of cold water placed on my table as soon as I arrived and served every time my glass got empty.

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    A close-up of a bottle of cold water placed on my table as soon as I arrived and served every time my glass got empty.

    Twisted Track Brewpub - Close-up of my Pulled Pork Sandwich.

    Twisted Track Brewpub

    4.2(36 reviews)
    3.7 mi
    $$

    Very nice brewpub. It's in an old rail station by the museum. Cool vibe to the place. You line up…read morethe ramp and a server helps you at the tablet. Great beers on tap. I liked that I could add some fruit flavoring to the sour. My husband enjoyed the hefe. We were there on a Sunday so had their brunch offerings. Burrito was delicious, big portion, good ingredients. Large side portion of breakfast potatoes. The French toast sammich was great. Had leftovers to take home bc it's just such a big sammich. Again came with a good portion of potatoes. My son had a cheeseburger and oranges. He loved it. We enjoyed that we could bring our son along and they have board games and toys to help entertain him. They also offer a crowler (32oz can) version of beer of your choice. So we grabbed one of each of our beers to go. Really enjoyed being able to have some to go. Really enjoyed our brunch at this place and look forward to going back.

    Repeat visitor here, for several meetings and events. The brews and the ambiance and family…read morefriendly vibe are the high marks for this establishment. They also have a private meeting room that can be reserved. Have always had friendly service at the bar. After many visits over a couple years: The menu offerings and their quality do not match the rest of the place. They have some good sandwiches, the burgers, smash burger style, are adequate and the twisted fries are very good. The Mediterranean Bowl is good and is a cool, fresh option. The "wings" are chopped up chicken thighs. Meh. Beer cheese is on many of the items; not everyone cares for beer cheese and a non beer cheese sauce option would be a good option for families with finicky littles. I will continue to visit for the events, family vibes, and drinks, hoping the food will improve.

    Photos
    Twisted Track Brewpub - Besides the stairs, there is also a ramp that leads to the second level.

    Besides the stairs, there is also a ramp that leads to the second level.

    Twisted Track Brewpub - Pulled pork with sweet potato fries

    Pulled pork with sweet potato fries

    Twisted Track Brewpub - The stage background.

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    The stage background.

    Show Pony - Close-up of my Mocktail.

    Show Pony

    4.3(10 reviews)
    2.6 mi

    I cannot believe I have not written a review for this place when I go literally every week. Show…read morePony is such an amazing addition to the Roanoke area. Every Monday they have $2 oysters which always makes it worth going. The drinks here are AMAZING!!! it's so unique and so delicious! I enjoy that the food menu will have rotating items on top of permanent items. I cannot recommend the chicken tenders more. Everyone who works there is always nice and welcoming.

    As soon as I found out that there was a new restaurant on the block, replacing a Grandin Village…read morefavorite, Local Roots, which operated next to the Grandin Theatre since 2010, until it suddenly closed, I phoned the number of the new restaurant to see if it was open, and when I found out it was, I immediately headed over to the restaurant to try it out. When I arrived to the place, I found out the name of the new restaurant by reading it from the window, painted in yellow paint: "SHOW PONY / COLD DRINKS HOT PLATES." Not until afterwards did I discover the meaning of this new restaurant's name. As I entered the door, I noticed that the bar had been extended along the wall with more seats, and was the center of attention of the restaurant. The booths that were once there had been replaced with bistro tables. But the focal point was definitely the bar which was completely full of customers talking, drinking, and having a good time. The clientele at the restaurant's tables was a diverse group of people of all ages, and of all economic backgrounds. The items on the drink and food menu were refined yet reasonably priced to accommodate everyone and leave out no one. The atmosphere of the restaurant was relaxed and unpretentious. It was a bar centered neighborhood joint, with refined yet accessible comfort food in a classy setting. It didn't take long for the host to warmly greet me and and offer me a seat at one of their small tables. And as soon as she left, my server arrived. She was a young lady with a welcoming attitude, a big smile, and a wonderful personality. When she asked me what I wanted to drink I asked her if they had any Mocktails in the menu. She immediately answered that she can have the bartender make me one and suggested THE BEST DAY EVER FAN CLUB. I agreed and she went over to the bar. What she brought back was amazing. It looked wonderful and tasted even better. She then took my food order after answering me some questions about the menu. I ordered the YAKAMEIN which contained Braised Beef in Broth with Noodles, Shrimp & Hard-boiled Egg, and was reasonably priced at $15. The entrée was a good size and tasted amazingly delicious. For dessert I had the HOUSE ICE CREAM which was Strawberry & Lime Ice Cream with Whipped Cream & Sponch Marshmallows. Also, very interesting and sweet. In conclusion I highly recommend this place. The owners did an excellent job in making their dream come true by with their creative imagination coming up with place everyone can enjoy to the fullest.

    Photos
    Show Pony - The bar with its ceiling and ceiling lamps.

    The bar with its ceiling and ceiling lamps.

    Show Pony - The House Ice Cream. A picture is worth a thousand words.

    The House Ice Cream. A picture is worth a thousand words.

    Show Pony - A work of art Mocktail.

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    A work of art Mocktail.

    Chili's - bars - Updated June 2026

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