Kendal, cursed at us, using the 'F' word. We were packing up/cleaning up our table at 7:59 and at 8, she came over and yelled at us for not being out yet. She went on to say 'if they wanted a late night, f-ing find it somewhere else'. I was with my mom, uncle, sister and her 3 children-all under the age of 7. read more

When visiting Medina square- this is a place everyone needs to stop at. They have some classic and interesting flavors. It's delicious and a true gem. Tonight I tried a root beer float ice cream. It was delicious. But, they all are. They also have some chocolate, ice cream for dogs, and pre-packaged treats. read more

Chill Artisan Ice Cream - menus on the wall - Ice Cream & Frozen Yogurt Near Me - Medina, Ohio

See all

I've been spoiled with amazing ice cream places near me like Jeni's and Pop CLE and Mitchell's...but I was impressed with this spot! I went to another location in a strip mall area also in Medina somewhere and it was just as good! The available flavors are soooo good and unique. The lavender queen bee was so bomb and smooth. The buttered popcorn flavor is MMMMMMmm. Whatever other flavors I've tried are pretty good too and the workers are all so friendly and provided their feedback. Prices are reasonable and the servers are very generous with the portion as opposed to many other places (I'm looking at you, Popcorn Shop in Chagrin! TINY scoops). Just wish they had a sugar cone option and a better waffle cone. The waffle cone was really thin, brittle and not as satisfying as others I've had. Decor was cute but the ordering area was so narrow and cramped because of it being busy with lots of people. read more

Delicious- some crazy fun flavors. Very creamy quality ice cream. I opted for the chocolate Guinness and chocolate peanut butter. That peanut butter was soooo good. The decor is what holds me back for a 5-star. It's Mix-n-match weird. read more

See all

If you want vanilla, go somewhere else. If you want to explore some amazing mixes with creative names, go to Chill. It has been a nice addition to the Square and is always delicious. The waffle cones are made fresh and never disappoint. Be careful at checkout as the ready to go display has ice cream sandwiches that are delicious as well. Keep going back as the flavors are always changing. read more

Chill is another good place for ice cream. It has a nice location. This is on the Medina town square. Such a hard choice with everything looking good. You can find a rotating selection. It costs more than big name ice cream chains. It's independently and locally owned. Of course it will be more expensive that mass produced stuff. It still manages to have many flavors. There's always a vegan flavor made with stuff like coconut milk. It's about $3 for a cup. My favorite is vegan cookies and cream, which tastes just like Oreos in vanilla. It's always hard to choose. There's many flavors, including vegan ones. You can get a cup or a cone for your ice cream or sorbet. read more

Chill Artisan Ice Cream - Ice Cream & Frozen Yogurt Near Me - Medina, Ohio

Great selections of homemade ice cream. Cute place in Medina Downtown Square. Was busy this last Saturday ( End of May ) we had the Lavender and the Chocolate milk/ cookies and crème ( I added peanut butter sauce and whipped cream!! read more

See all

This place is the perfect location to get local ice cream in Medina. They do such a great job on representing our town with different flavors... and throwing in a few unique options. Their butter pecan is hands down my favorite anywhere... but my family is always trying new flavored and I love getting to sample the different options. Their waffle cones are so delicious! This place is pretty crowded, even with covid, but they do a good job of keeping the line flowing, wearing masks and keeping it clean. Also, make sure you double check their hours before showing up, they have very random times and we've shown up numerous times to it being closed. read more

My son and I were walking the square and I noticed many people eating ice cream. Naturally, that made me want to eat ice cream also. So we walked the square until I found a scoop shop. We walked in and scoped out the flavors. They had a couple vegan flavors, which was cool. But I have a thing for butter pecan, so that's what I requested. My son got one of the vegan flavors and he liked it. My butter pecan ice cream was smooth, creamy, and had some nice pieces of pecan in it. Loved it! read more

This is a wonderful place for ice cream many choices of ice cream and they change up the kinds of ice cream they have! Lavender vanilla is always a favorite! read more

Excellent ice cream if you like unique flavors or just plain chocolate or vanilla they have it. They offer something for everyone if you vegan or lactose intolerant they have so excellent flavors. Some of names have to do with local items or places or even movies or TV which makes for a good laugh.Also if your unsure about a flavor, they will give you samples and they won't get upset if you ask for several different ones sometimes it's hard to decide I really recommend this place if you're in Medina that your place for ice cream for sure. read more

A little ice cream place located in the historic Medina square with unique and delicious ice cream. As soon as you walk in, you are greeted by the sweet smell of ice cream and their homemade waffle cones. I have been here multiple times and leave happy every time. They have tons of unique flavors, and you can have as many free samples as you want (definitely a plus in my book). This time I got the bourbon bacon ice cream which was amazing. I highly recommend coming here for a unique scoop or two of their delicious ice cream. Plus, they have vegan options as well. read more

Chill Artisan Ice Cream - Ice Cream & Frozen Yogurt Near Me - Medina, Ohio

See all

Great selection of ice cream made by the shop. I had the Experimental marshmallow, caramel and pecan - soooooo good and generous serving! Patrick waited on us great service - he was so nice. Decor is really fun and up to date. read more

Ice cream made in house, unique and very good flavors. Vegan options always available. Free samples, staff is very patient with multiple tastings. Pup-cups available for donation to local animal rescue. Gourmet chocolates are worth the splurge and make a great gift. read more

Love all their different ice cream flavors! They actually taste what you choose! My kids gobble up this ice cream like no other. Definitely recommend coming and trying it! My favorite was honey lavender read more

Chill Artisan Ice Cream - Lavender honey - Ice Cream & Frozen Yogurt Near Me - Medina, Ohio

The ice cream is awesome. Many flavors are too weird for me "jalapeño cornbread", but the ones I have gotten have been awesome. The problem with Chill is the service and service personnel. Every employee is rude and just seems annoyed when you walk in. And when you ask for a sample - it's a huge inconvenience. Don't even think about taking your time to think for two seconds about what you want....they will just skip you and move on. And Gawd forbid you try to contact them. I reached out with a problem in three different formats - with photos of a huge, long hair that was found in my husbands ice cream. They read it and do not respond. Would do much better if they were nice and took a course in simple customer service. read more

I must say, ice cream is my weakness and this ice cream is one of the best I've ever had. You can tell that it is homemade. It is very creamy and the flavors are very unique. I will definitely be back! read more

Always a ton of flavors to choose from and samples! Seriously love this ice cream place :) their flavors are unique and really really good. I highly suggest trying it out and you can always walk around the square, which is super cute and fun. read more

Um, yeah. What is there to say. It's artisanal ice cream. It's the best in town and probably the best locally owned place in the Akron area. I compare the quality to Mitchells (a chain that's all over the place, except for Medina), but they have a much more creative selection of flavors. read more

We picked up a birch of the ice cream sandwich cookies and they were a huge hit! Great location love the product. read more

Omg! Amazing ice cream and amazing waffle cones!! You can smell fresh waffles as soon as you walk in! They have some really unique flavors, and they change often. The butter pecan is amazing and I like any I've ever had before. It's regular butter pecan on steroids! It has pieces of toffee in it. It is so good!! My husband tried the merlot with cherries and he said it tasted just like you are drinking wine Thank goodness this place isn't around the corner from my house!! YUMMM read more

Chill has the most unique ice cream options! I've visited multiple times and consistently leave happy! The samples give you the opportunity to make sure you don't mix something too crazy! The owner is usually working each shift and is always creating new flavor mixtures. The Lavender queen Bee is my favorite flavor! I love how they have this flavor all year. I also enjoy the sugar cookie and kettle corn, these are both unique and surprisingly good mixed! I recommend this to anyone visiting medina square! Be sure to save some room for chill! read more

See all

What an awesome little gem on the Square. If you are in the area, and looking for sweet, you have to stop by! The second you walk in, you get that sweet smell of ice cream and waffle cones. The decor is cool and the whole space is great. Just really well done. The ice cream and treats themselves are fantastic. From more adventurous flavors like lavender, to Kettle corn, there is something for everyone. My personal favorites are the Philly Vanilla, The Leprechaun one, any of the Sorbets, the butter pecan one, and any of the cookie varieties. There are also great shakes, ice cream cakes, and pints to take home. The menu rotates but there are some staples that you can always find or take home. These guys are a great addition to the square and really make a Medina Square date night end with a sweet finish. read more

Great selection of ice cream. New York cheesecake and peanut butter cup are my favorites. They do have a few vegan selections,which is nice. My wife and I really enjoyed our experience here every time. Friendly staff and great service .Will be back again. read more

I love Chill ice cream! We'd go in as a family and get cones but since we moved a little further away, you can find me buying pints and taking them home! I love the variety of flavor combinations. Sea salt caramel and Butter Pecan are my favorites. They had one called "The Experiment" once which I also loved. It was sea salt caramel, pecans and marshmallow cream. So good! read more

Delicious ice-cream that they make in house. Generous portions. I commented on this when the person helping us filled up our cones. Many places would consider his single scoop closer to a double. Patrick took care of us. Turns out he was the owner. Great value for the money. Highly recommend. I got the milk chocolate cookies and cream. Delicious!!! read more

To start out...I definitely have a dairy intolerance. So why am I here? Well, just keep reading! I was quite pleased to find a few unique dairy-free options at Chill! The blueberry sorbet is out of this world, I've never had anything that tasted so straight-up blueberry from anywhere...except a blueberry bush. I also tried a pomegranate mint sorbet...sounds bizarre, and it was, in a really great way. But despite my dairy intolerance...I've definitely sampled every dairy-full flavor my friend has ever ordered from there...and every single one has been ridiculously incredible. I mean, even their vanilla is out of this world, with a full and creamy and complex vanilla flavor I've never experienced. But their pumpkin pie ice cream is what had me contemplating the sacrifice of my digestive system's well-being for a cone of my own. I did not, mind you, but I've never rued my dairy intolerance so much as I have at Chill. And that, my friends, is the highest of praise. It may be winter in Ohio, but you will certainly not regret this Chill! read more

I've been to many ice cream places in Cleveland and Akron area....this by far is the most creative and consistently good quality. Though I am not a fan of all their flavors it is so cool to see them thinking outside the box, rotating and trying new combinations of flavors and textures, and also integrating seasonal local ingredients and themes from Medina. I have tried about 25 different flavors but my favorites have been sweet potato cayenne and one with cornbread. Place is kept clean, staff is nice considering they are constantly preparing samples. This is NOT the place to go if you like cheap soft serve ice cream with gummy bears and stale sugar cereal on top. read more

I was hoping that someone would review this new ice cream shop on the Medina Square but I guess I will be the first. The ice cream is great. There are so many unique flavors that it's a difficult decision! I was torn between berry cotton candy and berry cheesecake. Got the cheesecake and it was very good. Staff is friendly and can answer questions and provide samples. There are tables if you want to eat inside. Price was not bad. A small cone was $1.60. Cash only for orders under $10.00. read more

Chill Artisan Ice Cream - Ice Cream & Frozen Yogurt Near Me - Medina, Ohio

Stopped here after visiting Majestic Meadows and were not disappointed. The place was cute and the ice cream was delicious! I had the lavender honey and it was so rich & creamy. Don't miss this place if visiting Medina. read more

Great flavors and very kind service! Everytime I come I always enjoy the wonderful employees.

This place has a great selection for vegans which helps immensely since my son has a milk allergy. They truly do rotate flavors and are kind enough to offer samples which is helpful! Very fond of this establishment and usually receive great friendly service. That was half true this evening when we popped in for an after dinner treat trying to enjoy some last summer moments. The gentleman was accommodating and pleasant, but his co worker frankly seemed bothered by our presence and my praise ... which was frustrating. Will visit again but here's hoping the staff is having a better day! Would be 5 stars but... service counts. read more

Terrific and unique flavors! They have so many options.... many with local ingredients. Super creative combinations, the sundaes are delicious! They even have vegan ice cream and ice cream for your dog! read more

Such great ice cream and in some awesome unique flavors! Definitely worth checking out

Chill Ice Cream has some of the best ice cream I've EVER had! The staff is so friendly and willing to answer any questions as well as offer samples of any flavor. Upon entry, the smell of homemade waffle cones fill the air. When it comes to the flavors, they are so unique that I just want to try them all! I brought home four pints of ice cream for Fathers Day [brownie points, sea salt caramel truffle, chocolate milk & cookies, and lavender queen bee] and the whole family was blown away! Chill ice cream is a great addition to Medina Square and I can not wait to keep coming back!! **All my pints that I purchased where completely full read more

Chill Artisan Ice Cream - Pint packed full with ice cream! - Ice Cream & Frozen Yogurt Near Me - Medina, Ohio

Yummy So many different flavors but when in doubt the lavender is always a delectable choice

The Icecream was great and so were the front workers however the reason I m giving three star is due to the lady at the counter who was absolutely rude. I m assuming she was the owner since she was not doing anything. If You don't recycle then say so don't be condescending when asked where would you throw your glass bottles. Absolutely rude and it ruined our good experience there. read more

Wonderful variety of regular and unique flavors of ice cream. Very tasty and creamy. Fast service.

I was excited to try Chill Artisan Ice Cream. It's a cute little shop located in the heart of Medina. The flavors were unique, the spoons were colorful and who doesn't want to eat ice cream out of a cup that looks like the markings on a cow!? I was truly disappointed by my visit. I sampled several flavors and had a difficult time making a decision because none of them impressed me. I eventually decided on the Philly Vanilla, a vanilla ice cream that uses different types of beans. It was mediocre but I figured I'd jazz it up with rainbow sprinkles. When I received my ice cream I was disappointed to find only about 7 sprinkles on top. I did not enjoy my treat! I will add that my mom had Peach Almond Yogurt and truly enjoyed hers. Additionally I felt the service was only mediocre. They' employees were attentive but distant. I didn't feel my trip to Chill was worth the calories and I won't be stopping in again. read more

Chill Artisan Ice Cream - My disappointing Philly Vanilla ice cream with rainbow sprinkles. - Ice Cream & Frozen Yogurt Near Me - Medina, Ohio

If you're ever in the Medina square area, you have to stop in to Chill. A good selection of 'standard' offerings and some combinations you wouldn't think would be good but actually are (e.g. jalapeno corn bread was really tasty). The variety especially makes it one of the best ice cream places. And, with several tables to sit down you can enjoy a scoop even when the weather is bad. read more