Isaiah and company do a fantastic job. They did extensive chimney work for us and we are very…read morepleased with the results. They are responsive and answered all of our questions. Prices are reasonable. We highly recommend Northland Chimney Service.

I'm very pleased with the work I needed done! My roof is extremely high, steep and metal, so I was…read moreworried about pricing for the job. But the price I paid was very reasonable and cheaper than others around. Isaiah was very personable and very knowledgeable. He had some suggestions/tips for the future that he had filled me in on. (Which he will be the one I call to have it done) He fit me into his schedule as soon as he could. Just in time before it started getting cold. He sprayed down a nest that could have become a dangerous issue for our family. He also tacked up some siding that had started to fall, that I was unable to get to. I highly recommend them and will be calling back next spring! Thank you again Northland Chimney Service -from another happy customer-

*** Original Review 12/4/15 ******…read more This company is a total disappointment! I contacted them to install a chimney liner. He arrived promptly to give me the estimate, and I told him we would like to go ahead get the work done. First, he told me he would be here on Thursday and it would be a 1 day job. On Thursday, late in the morning, I called him and asked him where he was. He told me we had an appointment for Wednesday (the day before), but his other job ran late. I didn't ask him why, if that was true, he didn't call me on Wednesday and tell me he wasn't coming. Anyhow, at that point he told me he would be there on Friday (the next day). On Friday he called me and told me he couldn't make it because he "had to take his wife shopping and forgot about the plans they already made together". He told me he would come on the next Tuesday. So, on Tuesday he didn't show up. In late morning I called him and asked him where he was. He told me the forecast was calling for rain later in the day, so he could either come and do the inside stuff today (Tuesday), and finish the job on Friday, OR he could come on Friday get the job done or finish it on Saturday. I told him to come today and get started because he already postponed on us a few times and he has our deposit. He arrives later in the day and removes the old chimney liner. He dragged our wood stove onto our hardwood floor with a piece of plywood under it, by HIMSELF. So you can imagine the scratches on my nice wood floor. He leaves all the crap from my chimney in my garage and leaves a total mess! And says he will be back on Friday. On Friday I sit and wait for him. At 11:00 he is a no show so I call him and leave him a message. At 12:30 I call him again and finally get through to him. I ask him where he is and he tells me he needed to order a part and it should be here in 5 days or so. I compose myself and ask him politely and professionally why he didn't let me know that, because I had to take a day off of work to wait for him. His answer is "I don't know what to tell you, maybe you should just find someone else to do the work". So here I am, with a mess in my living room, a mess in my garage, a 600 lbs wood stove in the middle of my hardwood floor, and he still has my deposit. Not to mention he wasted 3+ weeks of my time so there is probably no possible way for me to get this thing repaired the right way this winter. My suggestion is to stay as far away from this company as possible. ***** UPDATE 9/25/17 ***** I see the owner of the company finally replied to my review 2 years after I wrote it. It is quite an amusing story but almost nothing he is talking about is true. I honestly think he has confused me with another customer that he has screwed over. He doesn't even have my name correct. Not even close. First of all, there was NO refund. That is a blatant lie. I never asked for a refund after he walked off the job. He certainly didn't send any sort of a refund. I will admit that my stove pipe and lining was in rough shape. But that is why I called him. Not too sure why this is such a surprise to him. I was the one who hired him so I don't understand where he thinks I was upset with my wife for her ordering the service. Again, he is obviously confusing me with another customer that is not happy with him. I was very professional and pleasant with him. But I did tell him I was not happy that he quoted us for a 1 day job and it was incomplete after 2 weeks before he walked off. I can understand reasonable delays but this guy would continue to schedule us and then not show up. I have a full time job, and so does my wife. If I take a day off (or several) to be home because he has scheduled us, and then he doesn't show up or call, that is an issue to me and I don't mind telling him that in a professional manor. HE was the one who was unprofessional and unreliable. He left a mess in my house, dirty pipes and crap in my garage (that he was supposed to dispose of), and major scratches in my hardwood floor. Anyone in Yelp land can read all the reviews and make up their own mind. I have no reason to lie. I got nothing out of this deal but a waste of time, money and a mess to clean up. In the end I had to hire another contractor to finish the job and he did an outstanding job.

Great service from Chimney Chap, we had used two different chimney cleaners the last 2 years,…read morebecause they were on the cheap side. (I've decided that there are some things worth getting done,in this case a well maintained chimney that prevents fire,maybe the loss of my house or life.) Anyway we we were NOT happy with the other Company/people who swept our chimney the last few years so we decided to go with Chimney Chap even because of their reviews I used them because my neighbor bragged about how good they were.They were competitively priced for a sweep. Jim (the owner) and Rick came out today between the window of 11-1 they showed up at 11:20, both were polite, thorough, clean, and very nice people. They did a thorough job of cleaning, explained everything to us and we were comfortable having them in our house. I will definitely have the Chimney Chap here again for future cleanings, well worth the money and a great business

Mike just left after replacing the plumbing in my master bath tub/shower. He arrived right on…read moretime, called ahead as I had requested, got the work done in the time I had expected it to take, and cleaned up after himself. He's a really nice guy and I'm delighted with the work he did on a tough install (including cramming himself into a small closet behind the shower to get to the pipes.) Mike is my new go-to plumber for sure.

I needed a plumber when I returned to a house without hot water. My plumber of many years was now…read moreretired, so I looked on YELP for suggestions. I chose Mike Reid and what a find! Very helpful and kind, making time in his schedule to come to my home and fix the situation. A gentleman and knowledgeable, he is a wonderful find! Thank you Mike.

Prompt & efficient with a great attitude. We received a call back within 2 hours after calling…read moreabout a seriously clogged kitchen drain; Chris arrived soon after. He was accommodating & pleasant, worked diligently to clean out our weirdly clogged drain, which required removing & replacing a pipe under the sink. Despite their very busy schedule, Mahoney's fit us in. I would highly recommend them!

It's 6° out and my heating system decides to quit.. called up a couple plumbers, after one had got…read moreback to me and sent out a guy, Mahoney's called back too, and offered advice on a quick (temporary) fix due to the cold temperatures, you don't always expect that kind of help from businesses but it's great to see it happen, I'll be sure to call them up for any other problems from now on!

Dick finished the necessary work in excellent time and left my home spotless. He was a…read moreprofessional in presentation and work performance. His billing is detailed and easy to understand. Great work at a reasonable price.

American plumbing was fantastic. Woke up to a leaking pipe in the house, called and felt my need…read morewas prioritized. They had a 2-person team out to me that morning, fixed the original leak and identified another leak and fixed it right away! They were supportive, efficient and did some great work! I highly recommned.

I recently had American Plumbing Heating & Cooling out of Bow, NH, to replace my hot water heater…read more While the onsite staff's workmanship was spot on, and they were amazing to deal with, my overall experience was soured by the gentleman handling inbound calls at their office. The company charged me $65 for a new drip pan that I never received and $250 for a permit that was taken out five days AFTER the service was completed--three times the actual cost of the town permit, which is only $75 in Amherst. According to the town's ordinance, permits need to be pulled prior to any work being done. It was only after I confronted the company about not pulling a permit that they attempted to backtrack and obtain one 5 days after the completion of this job. When I requested a refund, they informed me that I needed to have the town inspector come and inspect their work before they would issue a refund for the $65 & not for the permit. This inspection is not a requirement, with or without a permit, yet they are refusing to refund my money. While their onsite team did an excellent job, the dishonesty of the office staff puts a bad name on the company. I DO NOT recommend American Plumbing Heating & Cooling due to these deceptive practices.

Called this morning and he was out here in less than an hour and had us up and running within 40…read moreminutes. Quick, clean and very knowledgeable and professional! I would recommend these guys to anyone.

Dick is one of the most honest men I've worked with in awhile which feels like a rarity nowadays…read more I needed a new perimeter pipe leading from the house. While digging he encountered slate and boulders. Even with all the obstacles he came across, at the end, he removed all signs of the rocks, put down new loam, seeded, limed and fertilized the area. It looked fantastic. I wouldn't hesitate to recommend or hire him again.