Punctual. Sent two kids to do the job. They were sloppy, flinging wet duct debris from inside the…read morevents onto our walls and wall mounted TV. They did not remove one vent due to height - did not have a long enough ladder (understandable). They said they would get the proper ladder and return. They did not.

I had my ducts cleaned today in my 1200 ft townhouse. They showed up on time, worked steadily and…read moreanswered my many questions. They were polite and removed shoes when requsted due to new carpet. They cleaned up as they went and when discovering a issue, resolved it quickly. The only reason not 5 stars is because they left dirt stains on my brand new mattress that literally was set up on Wednesday and waiting the 48-72 hours before you're to sleep on it. They were very apologetic...it was the new guy in training so I wasn't too upset with his mistake. He's still learning. They forget to move the bed back and I had to ask them to move the table back along with cleaning a few areas they missed but they were overall pretty good. I appreciate the final walk through inspection for wrap up. I was surprised that dryer vent cleaning didn't come with the service but am glad I had it done.

Had Mike out to clean our 2 chimneys and free up a stuck damper. I thought he'd have to replace the…read moredamper but he found a better (less expensive!) solution! I hired Mike because of the great online reviews and was VERY glad I did. He will be coming back at a later date to replace a worn out chimney cap, and I know he will do an excellent job on that as well. Wish I'd known about Mike a long time ago...might have been able to enjoy our fireplace more!

BEST SERVICE EVER! I highly recommend you call Mike for any chimney or fireplace needs. I used a…read morewell known company for an inspection and they were very expensive and had a terrible attitude throughout. Then quoted me over 20K for the work!!! I was so bummed and it took me a while to try someone else. I found Mike through yelp and he was positive about my situation... old house, old fireplace, old chimney. He did not use scare tactics to get me to spend a fortune. He did a thorough inspection for me calmly explained what needed to be done and even better his quote was a THIRD of what the other company suggested. He did an excellent job and I'm in love with my gas burning fireplace :) Thank you, MIKE!

John with Safe Hearth Fireplace was so nice, honest and knowledgeable. He only did what was…read morenecessary and charged me accordingly. He did a great job inspecting our fireplace and if it ever needs repair or cleaning, I'll be giving him a call!

We contracted with John and his company (Trevaro) to build an outdoor fireplace and underdecking,…read moreetc. on July 2. We gave him a significant down payment and ordered materials directly to help as he said he had an opening in his schedule and wanted to move quickly but needed help with funds. We helped him and since (it's now August 14th) we have not had anyone here to work in nearly 3 weeks and don't have any updates. We are looking at our options to recover the fees and want to make sure folks know what's happening. We hope he makes this right and finishes our project and I'll update as we get more progress.

Love the flexibility and quick response of the business. I…read morereached out seeking a Chimney inspection and cleaning for a new property I purchased. They came out on time. I was given a window of 12-4 and they arrived at 1pm. It didn't take long. They identified a fault with the seal around the gas pipe which was not with proper material and were able to correct and seal it properly. The exterior and part of the attic they could check was checked and I was given advise on next steps along with an upgrade option for future consideration. I was also shown how to open and close the damper and I felt very comfortable asking questions. The job cost $274 which I paid via Zelle and I received details of the work, recommendations, and receipt promptly after. Great and efficient service. I would definitely consider them again in the future.

I'm a Realtor and needed to get a fireplace inspection quickly. Atlanta Chimney Works was able to…read moresqueeze me in that day, and they were very professional and knowledgeable. I will definitely be calling them again!

Andy is a gem. In a world of fast-paced salesmen & many trying to cut corners, Andy still takes…read morehis time, is courteous, & gets the job done right. He recently inspected & cleaned our chimney & I am very happy with the end result. Andy also found a crack at the back of the chimney & filled it in with a high heat resistant compound. He cleaned up after himself & charged a reasonable fee for the job. I will hire him again when we need the chimney cleaned!

Andy came out on short notice to make sure that our chimney was inspected and properly cleaned…read morebefore the recent snow came through. He was incredibly thorough in his work, and spent several hours cleaning out our chimney and fire place insert. His attention to detail was remarkable, ensuring that when he was done the fireplace was re-inserted and properly sealed into the wall. It was clear from the moment he arrived his priority was delivering excellent service, and that he truly cared about the quality of his work that he was putting his name on. Strongly recommend him for anyone else in the market. We will certainly be using Carolina Chimney and Roof for anything that comes up in the future.

Very un professional company. Tim Anderson is a very rude and would not recomend this company! He…read moreinstalled our gas log set and we had a gas leak issue right away. He refused to come back to resolve the issue. $400 DOWN THE TOLET! DO NOT USE THIS COMPANY!

TD Anderson (Tim) came to my house to install gas logs in one fireplace that needed a gas line and…read moreto install a fire glass unit in another fireplace that appeared to have a gas line already (there was a gas key at the base of the fireplace). The installation of the gas line and logs in one fireplace went as expected and turned out fine. However, TD Anderson went ahead and installed the fire glass unit in the other fireplace without checking the gas line. After installing the unit, they realized there was no gas line to that fireplace. They said they'd have to return in a couple days to complete the job and charge about $400 more than the original estimate. I said I understood. They returned and after working for about an hour, Tim said they ran a gas line and then hit a concrete wall under the house near the fireplace, and that they didn't have the equipment to drill a hole to complete the job. Tim said I'd need to call a plumber to finish the job, and for all he knew, it could cost up to $2,000. He offered to take the fire glass unit back out and not charge me for it. I agreed with that solution and calmly stated that I wish they had checked it all out prior to doing the work. Tim then yelled at me, saying that if I didn't know there wasn't gas to the fireplace, how could he know?! He yanked on the key to show his frustration with the lack of a gas line and continued to berate me as he demanded a check for $3,733.79. I asked him to stop yelling at me, and I gave him the check: $2,540.95 for the working gas logs and gas line, $175 for painting the fireplace, and apparently $1,017.84 for a gas line that runs to a concrete wall. If he hadn't been a large man yelling at me, I would've asked for a more precise accounting of the $3,733.79; but at that point, I needed him to get out of my house. As he left, he turned and said he was sorry it turned out that way.

This is the second house that we have used their chimney services to inspect our fireplace. Both of…read morethese houses are ones we bought and our home inspector recommended that we get our chimney looked at before using. They gave us a text update that they were on the way. When they arrived they introduced themselves and explained exactly what was going to be done. They inspected our fireplace and recommended that they clean it which we would have done anyway. They inspected our whole fireplace and took some pictures for their report of things we need to think about in the next year. Our home is 21 years old so I am not surprised. We are very happy with the price of this service and felt we got a great deal. We now know with confidence we will be able to have a fire this upcoming season.

I've been using Original Chimney Sweep for years and they never disappoint me! They are very…read morecourteous, professional, and do a great job! I would not hesitate to recommend them to anyone!

We needed some extensive work on our chimney, including putting in a damper (was missing when we…read morebought the house), replacing a missing chimney clean-out door, cleaning the chimney of course, and sealing up some leakage we had in the chimney itself. These guys were awesome! They came right out at the appointed time we had scheduled, got right to work, were real pros at their work, and did a great job in getting our chimney back in tip top shape. Would highly recommend All American to anyone looking to get anything from a basic cleaning to major repairs to their chimney at a competitive price. Will be calling these guys when I need my chimney cleaned again. Thanks All American!

Professional and courteous. Prepared the workspace prior to starting the job, to ensure floors…read morestayed protected. All inclusive price, repair and cleaning. Explained each step along the way. Would recommend to anyone!

They really know their stuff and are quite professional. Their price was unbeatable for the quality…read moreand value we received in fireplace repair and cleaning.