Today was our 4th annual chimney service with this company. We burn a decent amount of firewood…read moreeach winter. Luke provides a level of quality, honest work, which is rare in my experiences.

Hands down the best in the Metroplex. Luke Sullivan knows his stuff and gives you his very best…read morediagnosis for what is best for your chimney and more.

Very happy with the service - did all of the things you expect:…read more1. Communicate well 2. Show up on time 3. Efficient and complete work 4. Estimate and price matched Extremely happy with their work!

Mark came out and sweeped/cleaned my fireplace, he was really nice and professional, did excellent…read morework and was reasonably priced. I would definitely use him again and highly recommend hiring him.

Very disappointing experience. It has been over a month since I first contacted HBR, and I am still…read morewaiting for a basic estimate. Throughout the process, I received multiple commitments on timing that were not met, and many messages and follow-up requests went unanswered. Communication remained inconsistent even after the owner became involved. I understand that schedules can be busy, but clear communication and follow-through are essential. Unfortunately, that was not my experience. When a company cannot reliably provide an estimate or respond to basic inquiries, it raises concerns about how they would manage a larger project. There are many quality contractors who value their customers' time and work hard to earn their business. Based on my experience, HBR did not meet those expectations.

when you book with Kim on the phone ask for Vince he has such a positive friendly attitude…read moreexcellent young man to work with the first time he came He was very careful to be clean and not make a mess mHe covered our fireplace with plastic sheeting, etc We had one mild communication misunderstanding as I was expecting them to go all the way to the top of our approx 25 foot tall chimney so without hesitation Kim sent Vince back out to do it again at no extra charge He did it again using six or seven extension rods to go all the way to the top of our chimney and I'm glad he did because there was definitely more soot up higher! I highly recommend HBR. they are fantastic and wonderful people to work with!

Very professional, gave us some tips and appreciated his knowledge. I would definitely hire again!read more

Great job and hard worker, you will be impressed with the finished product. I only give 4 stars…read morebecause of the up charge on supplies I was charged 85$ for 10 pound of reflective glass that I found on Amazon for 27$ I will say all of the supply cost was extremely inflated so that part wasn't good which can be fixed on his end in the future. Whats harder to be fixed is a bad job or sloppy work and that isn't a problem as his work is good. Overall I'm satisfied just a little salty about being overcharged for, stones, ceramics etc... P.s Alexander's customer service isn't very good. Even though I put 4 stars he took it upon himself to send me an almost condescending text. 4 stars is very good considering the amount I overpaid for supplies. Yes you should get the best deals for your customers. Also messaging me after business hours very unprofessional.

Our chimney cap broke off after a strong storm and birds started to set up shop in our chimney…read more Called Top Hat based on other positive reviews. Arrived on time, did a thorough inspection & advised me to save the money & not have a full cleaning done since he saw the chimney was pretty clean & didn't need it. The birds didn't really make much of a nest since we caught them in time. He replaced the chimney cap & saved me a lot of money! Extremely reliable & honest! Highly recommend this company!

I cannot recommend highly enough - TOP HAT CHIMNEY SWEEP. They came out and did our dryer vent…read moreabout two months ago. The wife took my appointment and prayed for provision to cover the cost, since my husband had lost his job, before hanging up with me. He spent a good bit of time cleaning really well and helped us get the dryer venting shaped properly behind the dryer! While he was here my husband had him check our fireplace since we had lived in the house for 10 years and had never had it cleaned but he said we didn't need anything done and if our usage stayed about the same, he didn't think we would need a cleaning for about another 3 years. I have never had such a great experience with a repair person as I did with them. They kind of restored my hope that there are good repair people still out there. ;-) BTW, did I mention that they were absolutely WONDERFUL? ;-)

Our service technician, Torrance, was excellent--very prompt, friendly, and extremely knowledgeable…read moreabout the mechanics of our fireplace. He was able to fix everything efficiently and took the time to walk us through how it all works, making sure we knew how to test and use it properly before he left. We received several quotes from other companies, and this was by far the most fair and reasonable pricing. On top of that, the quality of work exceeded our expectations. They also offer a one-year warranty, which gave us extra peace of mind. The entire process was smooth and easy from start to finish. It's clear Torrance is a highly skilled professional, and the company as a whole is very easy to work with. We'll absolutely use them again and would confidently recommend them to anyone needing chimney or fireplace services!

From the owner: 10% off your 1st service & free estimates. We offer comprehensive services including chimney…read moresweeps, chimney repair, chimney construction, chimney inspection, chimney maintenance, and chimney cap installation. We manufacture custom chimney caps. Choosing us means you never have to risk the safety of your home; we are fully insured, licensed, and bonded, so you’re protected on every job. Our reputation is built on delivering quality workmanship and outstanding service to households across the greater Dallas area. We’re certified by the Chimney Safety Institute of America (CSIA), registered, and always follow the guidelines set by state regulators and the National Fire Protection Association (NFPA). With years of experience serving all types of chimneys, we guarantee top-tier cleaning and care—no job is too big or too small. All our technicians are factory-trained to ensure safe, thorough, and professional results every time. From installations to repairs, maintenance, inspections, and cap replacements, Chimney Sweep Specialists handles it all with skill and reliability. Don’t settle for less—contact us today for the best chimney and fireplace services in Dallas and beyond!

Responsive, knowledgeable, friendly, thorough, good communication and fair pricing. Technicians…read morewere skilled and cleaned up following.

From the owner: We are a local chimney service company offering inspections and repair services. We have industry…read moreexperience and provide estimates for customers. Service availability may vary.

Great communication. Friendly and knowledgeable staff…read more Very competitive pricing. The crew was very detail oriented and took great care in replacing the refractory panels in my 25 year old fireplace. Now it's like I have a brand new fireplace. I'm very pleased and will use their services exclusively in the future.

Got in quickly. Did a great job! Jay was professional and careful. Cindy was easy to work eith.read more