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    Chipman Relocation & Logistics

    3.6 (79 reviews)
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    Services - Chipman Relocation & Logistics

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    Strapped the pallet  to the truck and literally crushed the legs and destroyed the unit. loss of $ 43 K
    Dennis A.

    As a nationwide logistics provider we used Chipman Relocation and Logistics in Sacramento, CA. They did a terrrible job. The managemnt team was trained on how to handle our product, with clear communication. At the day of delivery the loading team damaged a $43,000. machine through gross negligence. This incompetence was costly in time and money. This company gives movers a bad name. Do not use!!

    Not a complicated move, a dozen pieces of furniture, 80 miles. For insurance, I chose basic coverage. When the furniture arrived, six of the twelve pieces were broken. Not scratched, not dented, but broken. All were antiques. Chipman's lack of response to this incident was indicative to their overall trend of inattentiveness. The insurance settlement was $159. And I'm stuck with the entire restoration bill. So learn from my mistakes. 1) Never assume even the simplest move will go smoothly and insure your possessions properly. 2) Never, never choose Chipman.

    Never padded when it went on the truck and ruined.

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    5 years ago

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    7 years ago

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    6 years ago

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    John C.

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    7 years ago

    Teressa Gallivan was very helpful in getting my things moved across country. The crew was very quick to unload the truck.

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    5 years ago

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    5 years ago

    I am happy with the moving. Chipman Relo is very professional. The whole moving process was smooth.

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    7 years ago

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    5 years ago

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    18 years ago

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    5 years ago

    Teresa Gallivan and Rose Olsen were great in coordinating and communicating about my cross-state move. Very smooth process.

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    John C.

    Thanks for moving with Chipman, Ace!

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    7 years ago

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    5 years ago

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    6 years ago

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    John C.

    Thank you for your wonderful comments and recommendation, Timothy !!

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    6 years ago

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    7 years ago

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    11 years ago

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    10 years ago

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    14 years ago

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    11 years ago

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    9 years ago

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    15 years ago

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    Page 2 of 2

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    Review Highlights - Chipman Relocation & Logistics

    Teresa Gallivan and Rose Olsen were great in coordinating and communicating about my cross-state move.

    Mentioned in 14 reviews

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    3.4
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    Storer beware! The entire contents of my storage unit was destroyed by rodents after paying nearly…read more$8k in storage fees over the years. I had to take it all to the dump. Extra space has worded their contract in a way that they accept no responsibility for anything. Do not move your belongings here if you like having them. In reading the reviews it appears there is a history of rodent infestation.

    I would not recommend this location or company. I was unloading my vehicle using the company push…read morecart and when it hit eight, it would no longer let me inside the building. I had a whole car load of stuff on the cart and I called support for help and spoke to Walter and he smugly told me that this happens all the time and I should have done this before 8 PM. The crazy part is the door used to not even lock and you could access it at any time of day so how bizarre of me to think that I could still get in after 8 PM when I previously have been able to. Walter then went on about how this happens all the time and there's nothing that he can do and I posed the question to him of what if my unit is open or what if I left my car keys in there and wasn't able to leave or even what if I left my phone in there there? What in the false imprisonment. To that Walter said you could come back at 6 AM and your code would work. You would think with the remodel that just happened when life storage became extra space, that they could also afford have security or to remotely access the lock devices on the doors. I also told Walter that I was in possession of the company push cart with all of my stuff on it and he told me to make sure that I left it somewhere safe are you joking? That's your concern? I then asked to speak to a supervisor because of Walter's decorum and he let me know that someone would call me back in 48 hours. Highly doubt I'll get a call. Walter also thanked me for being a customer since 2020 at and again told me I can come back at 6 AM. I have work at 6 AM Walter! Okay and not to mention that this place also has a rat problem. I hope the push cart gets stolen since I can't put it back into the building. -1000/10.

    StorQuest Express Self Service Storage

    StorQuest Express Self Service Storage

    1.5
    (6 reviews)

    Five stars for the outstanding customer service at this storage facility, with special recognition…read morefor Michelle's professionalism, efficiency, and friendliness in promptly resolving an after-hours issue. The after-hours phone support is also commendable, providing reliable assistance when needed. However, I rate the fee structure and access policies two stars each due to significant fee increases over the lease term, a common issue in storage subscriptions. Then there's the intermittent access challenges. Initially offering 24-hour access in 2022, the facility now restricts hours to 9AM-6PM, closed Sunday & Wednesday. Hours differ for autopay users. Overall, I give 3.5/4 stars for its convenient location, great customer service and clean premises, though improvements in fee transparency and access would enhance the experience.

    I've been renting a unit here for more than a year, and the whole experience has been…read moredisappointing. They misadvertise 24/7 access when in reality it's only 9am-6pm unless you sign up for autopay, which still only gets you access until 9pm. Their gate is constantly broken, so you end up using one gate to enter and exit, which is frustrating and feels unsafe. We also had rodent damage that cost thousands, but their insurance only reimbursed $400 per claim no matter the loss. And despite promising to keep rates low because of the issues they caused, they still tripled the price within a year. Overall, I wouldn't recommend this place at all. STAY AWAY!!!

    Chipman Relocation & Logistics - movers - Updated July 2026

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