We will not be back to this place.... My bf ordered beef…read morenachos and a order of cheese sauce with chips. I ordered a burrito with shrimp, octopus, a whole poblano, avocado, shredded cheese all inside the burrito. I also asked for a lot of limes on the side. They came out after we took our order to go so he could check on it because he asked me numerous times about the cheese I wanted. I had said I do not want anything on top of my burrito and hate the liquid cheese. The person who made my burrito used the liquid cheese, similar to nacho cheese consistency on top. No shredded cheese inside. So they didn't give my bf his cheese sauce he paid for. My burrito was nasty. They didn't put a whole poblano, the first half of the burrito had a few small pieces of poblano, barely any octopus, no shredded cheese inside, they didn't give me any limes. I HATE this crap cheese sauce that "mexican" food places use in Tennessee. Legit Mexican food places don't use this fake liquid cheese. My bf said his nachos were good. Problem is.. I was on the toilet all night because of this cheese. I say this because it was the same cheese they put on his nachos and... he was sick to his stomach for the rest of the night and then he had his turn on the toilet.

As we wend our way to Florida, we spend the night in Bristol for one main reason. This restaurant!…read more (The Hilton Garden Inn hits all the marks too, but as I have nothing to add I'm not updating that review.) My husband ordered five enchiladas each with a different stuffing. While delicious, unless you haven't eaten since last Thursday, who can consume so many enchiladas?! I shouldn't talk. The house special quesadilla -- always excellent -- is a lot of food. Ever resourceful, I took half back, put the chicken and peppers on a bagel and ate it for breakfast! (Note to self AND my husband: next time let's split one and maybe forego the steak and chicken. Chorizo and shrimp?!) Moving on, the salsa bar is great with smooth, chunky, mild and spicy salsas. That's not counting the warm bean spread brought to the table with their thin and crisp chips. Our margaritas -- $6 each -- are not only good but pretty, topped with berries and a flower. Here it is, Monday night -- not a typical going-out day of the week -- and the place is busy with locals. Pretty good testimony to what's become one of my favorite Mexican restaurants.

This place is authentic! When my server doesn't speak good English I get excited cause it usually…read moremeans the food is gonna be on point. My wife got the chicken fajitas and I got the lunch special number five with a taco and burrito, both chicken. We were both very happy with our choices. Their salsa bar is well stocked and I tried three different salsas. They were all very good! Their chips are served fresh too. Ambience is causal and I heard Mexican music in the background. I live about an hour away but we will be back for sure! Very tasty food!

Excellent service…read more Delicious food - meals arrived promptly & as ordered Even been thru Drive-thru -- good Experience--order was correct

I called to order food to go. This is NOT authentic I tried…read more to order a burrito with chicken, rice, cheese, beans and guacamole. They said they can't do that. Literally any restaurant can do that. They said they have to do the rice and the beans on the side and the guacamole on top with red sauce. I said just put the guacamole on the side and burritos shouldn't have sauce on it. She kept repeating it has red sauce I said no sauce strictly this stuff I said only. Doesn't take a rocket scientist... she kept saying cheese sauce I said No, we want cheese, literal cheese, not any sauce anything. I also ordered shrimp fajitas and steak nachos with just steak and cheese, and the burrito above. The chicken in the burrito was kind of dry, like they possibly boiled it then shredded it. Her food wasn't very flavorful. My bf said that his nachos were tasty but needed more cheese sauce. My plate wasn't flavorful at all. To me it seems like this is more Tex-Mex with white people in the kitchen. iI from California and have been to Mexico many time..so I know authentic Mexican food and this doesn't come anywhere near it. The salsa taste like they just mixed some tomato paste with a little bit of seasoning

We were very disappointed in our food. Chips were good salsa so-so looked like sauce nit chunky…read more My husband was given a plate with a rotten tomato ( we saw it as soon as plate was placed on table hard to believe the kitchen did not see it--turned us off. Then I got the cheese enchilada w/ beef tips. The enchiladas were filled with american cheese and enchilada sauce from a can and the "beef tips" were just small pieces of beef cut up. We should have walked out after the rotten tomato.

Update (6/14/26). Still terrible. Staff unprofessional and the food was pretty mediocre. Still…read morehave menu price issues. Ordered a steak fajita burrito menu says $13.49. Check said $16.49. I asked and the waitress said there was a $3.00 up charge on beef right now and there was a sign by the door. I checked, the sign was a piece of printer paper tapped to a board tucked half behind the podium. My review stands. Among the bottom 2 Mexican restaurants in the area. From 2024: If you decide to eat here there are a few things to be aware of. 1. Their menu prices are not current. You will absolutely be charged more than menu prices for some items. If you tell them that they will refuse to honor the menu price. This happened on two occasions fairly recently. On one occasion they lied about honoring it and adjusted the gratuity to hide the fact. 2. Their specialty drinks are not mixed correctly. Either overly sweet or overly sour. 3. The wait staff will forget to bring things to your table. Normally that's not a big deal if you see them again before you finish your food. 4. The food is mediocre most of the time. Its not bad, but its not great either. 5. The food is over priced for the quality they serve lately. If you want a better experience for less or the same money, go to Puerto Nuevo. La Carreta used to be much much better than they are now.

This place was awful, they was rude to us the entire time. they took forever with our food and…read morebelive me we order the most common food on the menu. Legit the staff had family there and was just talking to them the entire time. They was siting in the booth completely ignoring everyone but their own. The only thing positive that I would say is that they had good cheese dip. Even when I asked for a Millitary discount they was rude to me. I fight for your rights, the least you can do is be respectful. We will never go here ever again. DON'T GO!!!!

My personal favorite Mexican restaurant in the Bristol area. There are multiple great options but…read morethe food here is always good and the staff is always super friendly.

The environment is nice and the staff are normally super friendly here. In fact, this used to be my…read morefavorite place in town. Unfortunately, my last several takeout orders were lukewarm or cold. We timed the last one and arrived at the restaurant 9 minutes after ordering for a 10 minute prep time that we were quoted. The food was still cold

Let me first start by saying I was a Moe's fan many years ago then I moved away and didn't have a…read morelocation near me. Now I'm in a new state with a Moe's so I was looking forward to eating at a once favorite place. Not this time. The attached picture is their version of a chicken bowl. And this was after asking for a little more rice!! I was afraid to ask for more chicken because I didn't want to have an extra meat charge added to the already expensive total. When did they raise their prices so high? For one veggie burrito, one chicken bowl, a small container of queso, and one small drink, I paid over $23.00. The burrito was black bean, rice and cheese only. You can see that the food temperature wasn't hot enough to melt the cheese. I was going to ask for lettuce until I saw that the lettuce had way too many brown pieces in it. There was no ice in the drink machine. I got ice from the tea machine. When I asked how to scan the app QR code, the female employee at the register told me I needed to scan my receipt to earn points. She accepted my money and then said she had to go to the bathroom so she called another employee to the register. I'm assuming it was an emergency. No receipt was given and the employee had already completed the transaction. So no rewards or points for this visit. Really doesn't matter that much because I'm not thinking I will be trying it again in the near future. I mentioned twice in front of their employees that this wasn't enough food in the bowl. Not a single one offered to add anything to it. When did they stop saying welcome to Moe's? That doesn't affect my review I just thought it is sad how the customer service had declined. The restaurant was clean but that's the only positive thing I can say about this experience.

My food was prepared wrong. Not just one thing but all of it. Talked to owner he said he would call…read moreback. Nick manager called and was so rude. This was almost a 50 dollar order. Tacos were smashed, wrong meat and I paid for guacamole and queso and did not get it. I used door dash. Bags were ot sealed either. I never call about orders. Nick said call door dash and hung up on me. That's what I get for trying to get a resolution. Should have went to Chipotle.